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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Travolook reviews & complaints page 38

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9
9962996000
from Chennai, Tamil Nadu
Feb 3, 2022
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Block travolook website

Address: 15,kaliamman koil st street

Still waiting for refund 43 days gone, do not get refund yet Rs.8217/-
TRAVOLOOK not respond call and emails, travolook cheating, kindly terminate travolook webside...
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D
daredevilo7
from Delhi, Delhi
Feb 3, 2022
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MoneyRefund

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

7th Jan 2022 I booked a ticket through travolook website but within 30 min only the ticket was canceled from their side.
Also, I have been calling repeatedly, and I m getting only dates and dates for the refund.
REF[protected]...
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L
Labitaupadhyai882
from Gurugram, Haryana
Feb 3, 2022
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Complaining due to not refunding

Address: Gurgaon, Gurgaon, Haryana

I booked an ticket on Nov24th and they cancelled my ticket and didn’t refunded yet, I’m going to filed a case against this fraud company Travolook....
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N
nehas2075
from New Delhi, Delhi
Feb 2, 2022
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Refund query

Website: travolook.in

Have booked Air india flight from delhi to ranchi on 12th, via travolook.in. Amount of 4405 was deducted from account but later on got an email & call saying that the booking was cancelled and refund will be made in 24 hrs. since there was no refund after 4 days i called them and response was it will take 7-10 working days. 18 days have passed, but have not received my refund. kindly look into the matter, my booking reference id is[protected]....
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M
Mahendra s r
from udaipur, Rajasthan
Feb 2, 2022
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Refund amount of ticket fair

Not refunding my money back....
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N
Naba choudhari
from Mumbai, Maharashtra
Feb 2, 2022
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Refund process

I booked a ticket from travolook and it got cancelled but i have not received the refund....
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D
Dbharti
from Jaipur, Rajasthan
Feb 1, 2022
Feb 17, 2022
This thread was updated on Feb 17, 2022
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A Fake site and NO refund

Address: Gurgaon
Website: Travolook.in

I had booked a flight ticket from Jaipur to Patna on 16th Jan22 for a fare of ₹5, 492. I received a mail for the same that the confirmation is pending and within 30mins a mail stating that Booking is cancelled due to fair expiration. I even rang Airlines to confirm but no refrence Id was made. I even tried to reach out to customer care but no response. After messaging on social media the refund has not been initiated. I want you to take...
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tomarmanu
from Lucknow, Uttar Pradesh
Feb 1, 2022
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Pendency in refund of unconfirmed booking amount from past 3 months

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: www.travolook.in

I have been contacting travolook pas 3 months but there has been no solution to my problem

Below is the email that i have with me as proof of their week complain management

support travolook
9:44 PM (9 minutes ago)
to me

Dear Customer,

Greetings from Travolook.in!

This email is regarding your booking reference number : REF[protected]

We...
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9
9962996000
from Chennai, Tamil Nadu
Feb 1, 2022
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Money not refund

Address: 15,KALIAMMAN KOIL ST,GREAMS ROAD,THOUSAND LIGHTS,CHENNAI
Website: www.travolook.in

We have waiting for refund from travlook on from 21/11/2021 but still waiting not get the refund, they told again and again wait you get refund wait you get refund, still 43 days gone but do not get refund yet, the refund amount is rs.8217/-
we booked ticket chennai to agartala, the amount rs.8217/- debit from my account but they are not me confirm ticket, and not give refund yet, do the needfull...
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M
Manogna Vegiraju
Feb 1, 2022
Feb 1, 2022
This thread was updated on Feb 1, 2022
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Ticket cancelled without any intermittent and didn't get refund

Address: Gurugram, Haryana

I booked a flight ticket from Vijayawada to Bangalore on 12 sep 2021, and was promised to get a refund in 10 -12 working days. I kept calling them every week but they kept postponing the refund. They even went to extents of refusing to answer any calls from my number after making me wait for three months
causing irreparable mental strain. Kindly address my months long struggle to get my money back rightfully....
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S
sudalkumar
from Chennai, Tamil Nadu
Jan 31, 2022
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Flight ticket refund issue

The ticket was canceled by the merchant she to fare expiration and I got email confirmation on the date for cancellation and refund but still, the refund is not credited yet almost 30 days over....
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A
Arpan771
Jan 31, 2022
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Fraud ,refund money back

I have booked my flight ticket on 17 th nov ..money deducted and ticket cancelled ..they said they will return the money..it's been 3 and half months every time I call they say they will return money in one week definitely...they are making fool...when I say transfer call to your manager than they say we r working from home...and they are harrassing since 3 and half months..i want my money back 3210...
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T
Tanu Paliwal
Jan 31, 2022
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Refund did not receive

I have booked flight on 28 december 2021 REF NO. REF[protected] after booking it immediately got cancelled and i have recieved the email from travolook support by sayung that your ticket has been cancelled and your refund will be processed within 24 hours. Its been more than a month now I have contacted to travolook support multiple times everytime they says your refund has been processed but still didnt receive any update....
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Devarajan Venkatesan
Jan 31, 2022
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Delay in Refund - INR.9529/- - 12-11-2022

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

Dear Sir / Madam,

Greetings!

HUMBLE REMINDER

Following up on the refund amout of 9529 INR dated 12.11.2021.
Ref[protected].

We have had discussed with your Office representative (ref #[protected] and got verbal reply that within 7 days the full refund will be made and INR 9529/- amount will be credited in the bank account, but, till now there is no update / no action.
br...
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B
beluga
Jan 28, 2022
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Unethical behavior

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: Travolook

Booked tickets with them on 6th Jan 2022( Rs9588).They cancelled the tickets stating fare expiry.The refund amount has not been received till date after multiple calls and mails .they are avoiding the refund by saying technical issue.The call centre team dont have any clue....
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S
Shivendra2308
from Noida, Uttar Pradesh
Jan 27, 2022
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Refund of Cancelled booking by company itself

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked a ticket with Travolook on 22-Dec-2021 between Delhi to Lucknow for 27-Dec-2021. Due to some fare change reasons, Travolook cancelled my booking themselves.
Today is 27-Jan-2022, but they have not yet refunded my booking amount (₹ 3675.00), despite of doing multiple follow-ups on regular basis.

This is a fraud company for sure who cancel bookings due to stupid reasons and doesn't refund customer's money.....
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G
ggsekhar
from Chennai, Tamil Nadu
Jan 27, 2022
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Airline ticket booked did not happen and refund not yet processed

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I booked ticket from HYDERABAD to CHENNAI Flight 6E-6216 dt 15th Nov 2021, Mon 22:05 and immediately mail got triggered that booking did not happen and refund will be processed. I spoke to their toll free support +[protected], and they informed that it will be credited within a week. Until now I am following by mail, since I flew abroad now and I have not received the refund Rs 4343.00 as indicated in the mail yet . Last follow up on 17th...
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N
nilanjan.0102
Jan 27, 2022
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Refund not received - Fraud website

I have booked a ticket from website travolook.in on 26th Dec 2021 and they have canceled the transaction and told me that the refund will be made within 10-15 working days. But 1 month has been gone and till now I haven't received the refund amount.
Booking Reference: REF[protected]...
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M
Meghna1101
from Jaipur, Rajasthan
Jan 27, 2022
Jan 27, 2022
This thread was updated on Jan 27, 2022
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Refund Issue - travolook

Website: www.travolook.in

I booked a flight ticket on 03.Jan.2022 from travolook and amount deducted but booking get cancelled from Travolook. I’ve sent mail and try to contact customer care but they disconnected my call without proper answers. From last 25 days they told me that they have initiated my refund but i didnt get any proper mail for the same. Also they have confirmed that, the issue is with there Merchant and due to that it get delayed. Still they are...
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A
amsasikumar
from Pondicherry, Puducherry
Jan 26, 2022
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Refund Not Initiated till date of Cancelled ticket

Address: Gurgoan

I made a booking from your website to travel from Ahmedabad to Mumbai on 17th November to travel on date[protected] in GO AIR flight and flight number G8 - 302

But the ticket was cancelled from your side and I was mailed that I will be refunded my amount in next 7 days but after so much of follow up and continuous call with your service representatives I was not refunded the amount of my ticket

Kindly look into...
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