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Travolook Complaints & Reviews

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Updated: Apr 27, 2024
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Bad 😕 It seems that Travolook has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Travolook reviews & complaints page 39

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V
Vinay77kumar
from DELHI, Delhi
Jan 25, 2022
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Ref.NO.038055398

I have booked a ticket from Patna to Delhi on dt.16th Nov2021 automatically got cancelled and still waiting refund after no. Of reminder to travolook....
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Harpratap Yadav
Jan 25, 2022
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Fraud/Cheating in the name of cheap flight ticket

I booked s ticket which costed me 3200 from Del-Mum. Later had to cancel coz i couldnt travel as i had isolate myself following my colleague tested +ve for Covid 19. I cancellee the ticket and was waiting for refund of aprox 699 as per the T&C. However travolook said that they had given me a discount and the actual fare was 3700 amd the refund will be adjusted since i was given discount and that they wont refund me the amount. At the time...
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S
sneha Avir
Jan 25, 2022
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Ticket cancelled but not receive refund

I have booked tickets from Travolook from mumbai to amritsar on 21st dec 21. Due to PNR was generated, ticket has been cancelled but amout was deducted....
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A
Ankitkr1007
from Ahmedabad, Gujarat
Jan 25, 2022
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Travolook is not refunding my money for the last 2 months

Address: 36, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: Travolook

I booked indigo flights using travolook website on 18/11/2021 (6:30p.M.) for the following persn :

suman dolui (reference no. - ref[protected].

Travolook website cancelled the ticket booked withing 30 minutes of the booking. 'travolook customer care' told me via phone call that i will get the full refund within 24 hour. After 24 hours, i reminded them regarding the refund, to which they replied that we will be...
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A
abhishekk1234
Jan 25, 2022
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Flight booking deducted money did not receive yet

I booked a flight using travolook website on 17 jan 2022. during the transaction money deducted from my account but flight ticket did not booked. i called customer care and told this issue and they said that the money will be refunded within a week. but i did not get the refund amount yet....
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R
Ronak Jai
Jan 24, 2022
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Refund not processed and giving false promises

I booked a flight on the 10th of December 2021 using the Travolook official website. The booking (REFERENCE ID: REF[protected] got canceled and I was promised a refund in the next 6-7 working days. It has been around 44 days now (1 and half months) and I have been trying to call their customer care executive but all I receive from their end is to wait a few more days as they have initiated my refund. I have called them more than 10 times and...
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K
Krina229
from MUMBAI, Maharashtra
Jan 24, 2022
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Refund not Received from Travolook for Booking from Delhi to Amritsar of Rs 14500

I had tried booking my flight tickets through Travolook on 27th December however the tickets were not booked and the amount got deducted from my account and now the company is not refunding the same....
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arvind chougule
Jan 24, 2022
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Not received refund ref. 300433698

I am book ticket on January 2021 and I am cancel ticket in March 2021. But till date not received my refund. Customer care told me you will get refund on 7 days....
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N
Nipendra reang
Jan 24, 2022
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Didn't get my refund

Address: Address : 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008 Phone No : 0124-643-4800 Email : [email protected]

Hi I booked a ticket from travolook for my sister on 11 Jan 2022.my amount deducted but ticket not received then I got a call from travolook that my ticket is cancelled..they said they will refund within 10 days..but still I didn't get my refund.. whenever I called to customer care they disconnected my call...so it's my humble request sir resolve this as soon as possible......
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R
Reneesh03
Jan 24, 2022
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Ticket got cancelled and refund not issued

Address: Gurgaon, Delhi

I had booked air ticket through travolook on 28th december 2021. An amount of Rs.22919 was debited and ticked not confirmed. After few minutes I got a email from travolook that the ticket cancelled due to fare change and the amount will refund within 10-15 working days.( copy attached). I had waited till 12th Jan and made call to customer support they said will take another 7 days. Like that each time they are saying different dates. Tiday...
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P
Pavikash
Jan 23, 2022
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Flight cancellation refund not issued

Sir i booked a flight ticket from travolook site on 10 Dec 2021 but the ticket was not booked and get cancelled. After that i call to customer care regarding refund they told me every time that your refund will be credit to your mode of payment by next week but till now I do not received my refund amount. Now they don't pickup my phone also....
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Aniruddhasen
Jan 23, 2022
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Refund issue (Refund not given till date)

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008
Website: Travolook.in

I have booked flight ticket from Lucknow to Bangalore from Travolook.in on 8th April (PNR No. GSB4XR). Though the actual ticket cost is Rs.13486 but Travolook charged me Rs.17385/- i.e. almost Rs. 4000/- extra. On 26th of April, I have cancelled my ticket due to covid situation and the refund amount for the cancellation is Rs. 7486/-. I have called the Travolook customer care for the refund. AS per Travolook terms and conditions, they have...
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R
Rs Kambali
Jan 23, 2022
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Cancelled ticket refund

Booked Flight ticket on line through Travilook web site from Bengaluru to Nagpur on 1st Dec2021 and return.and paid Rs 8400/-with SBI credit card card.Ticket was not booked and received mail immediately that ticket not booked and money will be refunded within 7 to 1 working days.It is now more than one and half month no refund received. Send mail and talked 3 to 4 time and every time they repeat that it will be done within 7 to 10 working...
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U
udaykum81
Jan 22, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
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Flight ticket Refund issue Toll free 0124-6434800 no response

I booked my tickets on this company"s website, Booking Ref: REF[protected], on 19th Jan 2023. right after a second from the moment i have done my online payment to them, I have received a call saying that, " My tickets are not confirmed due to fare raise and asking to pay more money to confirm the tickets, which i have refused to do, hence they told me that your amount of INR 10763/- with in 48 hours. and i waited but no refund has came back...
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K
karan mansata
Jan 22, 2022
Jan 22, 2022
This thread was updated on Jan 22, 2022
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Refunds of the tickets which they canceled

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19 Gurugram, Haryana 122008

I had booked my flight ticket on 20th December, 2021. I got a call immediately saying it was canceled from their end. And I would receive my refund within 7-10 days. On reading about them on social media I realised I was not the only one and many people were victim to this scam. On repeatedly calling them they kept asking me to wait. Today it’s 22nd January, 2022. I no longer can wait and it’s a clear case of scam. Kindly look into the...
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S
SumitKumar5493
Jan 22, 2022
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Not refunding amount 4963 on 28th Dec 2021

28th Dec 2021 I was trying to book flight ticket but not book I asked them to refund amount they said wait for 7-10 days after that 25 days has been over but they are not refunding amount. Simply they are trying make fool.
reference id REF[protected]...
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Abhishek88990
Jan 22, 2022
Feb 9, 2022
This thread was updated on Feb 9, 2022
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Refund money issue

REF[protected] REF[protected] This is my two reference I'd this ticket is cancelled by travolook and I haven't got my money back please return my money. My booking date was 16 nov 2020. Till now got no refund. Complaint more than 20 times....
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S
Shamim Gandhi
from MUMBAI, Maharashtra
Jan 22, 2022
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Regarding Refund of cancelled tickets

Address: Mumbai
Website: Travolook

I had booked 3 tickets from Lucknow to Mumbai from travolook on 20/01/2022.
But after some time on same day I had received a mail from travolook that my tickets was cancelled due to expiration of fare.and they will refund amount.
Reference number of cancelled tickets as per mail are below-
1- REF[protected]
2-REF[protected]
3-REF[protected]

TOTAL REFUND AMOUNT-9154...
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N
Nilanshu Joshi
Jan 21, 2022
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Failed ticket booking refund

REF[protected]
Amount ₹3876...
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sakshigothi
from Visakhapatnam, Andhra Pradesh
Jan 21, 2022
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Refund is not being initiated- Fraud company

Address: 836, 2nd floor, Udyog Vihar Phase V, Sector 19. Gurugram, Haryana 122008

I had booked a flight ticket from Mumbai to Visakhapatnam on October 18, 2021. Booking reference no. REF[protected].
As soon as I booked the ticket, I get a call from Travolook saying that the booking cannot be processed due to an increase of fare of that flight so they asked me if I would like to proceed with the cancelation. They also promised for a refund within 10-15 days. It has been 3 months. Despite of innumerable calls and mails,...
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