Travolook Complaints & Reviews

I booked a ticket for my daughter's journey from Hyd to Mumbai for 5 Jan 2022 vide booking ref[protected] duly paying Rs.3, 743. The next moment I got a revert message saying booking not done and the amount gets reflected in 7-10 days (excluding holidays) My repeated emails, calls to their horrible call center gets a standard response saying it will take 7-10 days, with the latest being my conversation with them vide case ID 8695237 saying...

I have booked a flight ticket through Travolook website and after some time, I have received a message that my ticket got cancelled due to fare increaase. The refund was initiated, but its been more than 55 days, my refund never get credited and every time i am calling them the support team saying that i will receive my refund in a week but its been almost 55 days....

Refence Number REF[protected] :

I booked one flight ticket (From Lucknow to Mumbai) for myself on 22th Feb '22 from the website https://travolook.in.
The ticket was for travel on 30.01.2022 The total amount deducted from my account was Rs.6773. Just after the booking, I received a call from the company which said that due to the sudden increase in fares by the airline, the PNR numbers could not get generated and so they...

I booked a flight from Gaya to New delhi on 21 St Dec 21 on Travolook Website. immediately message received about cancellation of booking. Amount deducted 3669 Rs Still not refund in my account after so many follow ups...

I booked my flight ticket for 18th January 2022, which was canceled. The reference number for the same is REF[protected]. The amount to be refunded is Rs 5328.
They have not refunded the amount. On-call, they say it's delayed due to a technical issue....

Worst site ever. in the month of October, I booked a ticket from this site but due to a change in the time, I asked them to cancel the ticket. it was successfully canceled & spice jet even initiated my refund to travolook in form of a credit note which is already redeemed by them but still, I have not received a single penny of my ticket. have not received any proper reply from them & it's been more than 3 months that I have been waiting...

If at all I had the option to give starts in negative to travolook I will be happiest doing that,
what a fraud company it is.
I had done the ticket booking on 22/01/2022 for 24/01/2022 from Mumbai to Vishakapatnam REF[protected]
they had canceled my ticket and the money was debited, without any notification, they said the refund will be processed within 7-10 days when I called the customer service, it is 14/02/2022 and...

I had booked the flight from Travolook for Ranchi to lucknow on 13th dec'21. The amount of Rs. 3134 got deducted but the ticket got cancelled immediately from the website automatically saying the amount will be refunded in 7-10 working days. Reference ID : REF[protected].
Since then, I have written several mails to their customer care and have also spoken to the more than 6-7 customer representatives. And, everytime, its the standard...

It's around 3months, I didn't get any mail and confirmation from the travelook company. The ticket got cancelled by travelook but they didn't refund my money. the customer service is very bad...

I booked one flight tickets (From kochi to Hyd) from the website https://travolook.in. The ticket was for travel on 04.01.2021 with reference no. REF[protected]. The total amount deducted from my account was Rs. 4932. Just after the booking I received a call from the company which said that due to sudden increase in fares by airline, the PNR numbers could not get generated and so they have to cancelled my booking. The support executive also...

I booked a flight and it got cancelled due to travolook technical issue as told. However it's been 14days and no refund is issued. There are lot of people raising same concern. I believe this is a fraud site...

I booked a flight ticket from Kolkata to Bangalore from travolook.The ticket wasn't booked citing some technical issues..The reference number provided was[protected].l was informed that the amount will be refunded within 10 to 12 working days.But till today (11/02/2022) the amount wasn't refunded . Everytime l called the travolook number [protected], l am being given false assurance that the amount will be refunded within next 7 to 10 days....

I have been calling relentlessly with no success in getting refunds for two tickets from this agency. Indigo airlines has already refunded the amount to Travolook but this agency is holding on to that money without returning it back. Hopeless customer service - all staff lie through their teeth and keep dodging you and no action taken to give back the money.
Attached are the two ticket details from Indigo website confirming that they...

Refunds for two tickets with PNR XKYSTC and JQVM6U pending for more than 45 days. After multiple calls they keep dodging me and keep postponing the dates to process the refund. Indigo airlines have already refunded the money to the agent. However Travolook is holding to that money and not processing the credit into my bank account. Highly unprofessional services - will never book again through this agency.

Attached are screenshots...

It's been more than 90 days that I am simply moving round and round by Travolook customer care executives, but till date I didn't receive any update on the refund.

As soon as I went on to book ticket, amount was deducted from my account and booking status went to pending. Later within a minute received a call back that booking was declined by airlines and refund would be processed within a week and ever since then I am waiting...

3230 रिफंड अमाउंट कंप्लेंटref[protected]...

I try to book flight ticket from Travolook (https://Travolook.in) and amount deducted but booking get cancelled.
I also received email from this company that I will receive my refund within 72 hrs. One of the customer service guy called to me and said like because of technical issue your booking has been canceled your amount will be back in 72 hrs, You book another ticket.
I booked one more ticket this transaction also same...

I booked a ticket on 31st December from Delhi to Hyderabad. Ticket was not booked but amount was charged on my credit card. I have been following up regularly with them but till date, there is no resolution and refund is not yet credited.

This company is fraud...

So i had booked a flight from travolook for hyderabad to mumbai, the booking was never confirmed but my money got deducted. So i received a mail saying you will get your refund within 7-10 days. its been 20 days, i am still following up and everytime they say you will get your money in next 7-10 days. Since two weeks i am listening to the same thing....

Dear Sir/Madam, such poor and worst services ever by TRAVOLOOK. I booked total of five tickets from the period of OCT’21 to DEC’21 which never confirmed but deduct money around ₹ 16000/- and for this I called them a lot of time and their Cheater companies Customer Care always told me one line sir wait for 7 to 10 days your money will be refunded by original sources, sir I doing somewhere a private job where I don’t have much time...