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Last updated Aug 7, 2024
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S
Subhayan Das
Sep 18, 2021
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Intercity ride actual fare higher by 2.5 times

While booking Uber intercity shows fare Rs 1146/-.
But while trip end shows fare Rs 2315/-.
Complaint raised at Uber app but no response.
Very pathetic.
I want refund.
Pictures attached herewith (While booking and after trip ends)....
+2 photos
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S
Sumit Verma Sumit
Sep 16, 2021
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Access me double amount of fare

Address: 08 mayur vihar afridi nagar lucknow

Mujhe weather ki vajah se double charge liya gya jab ki essa nhi hai...
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J
Jayesh Janardhanan
Sep 16, 2021
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Driver is refusing to take the ride after accepting

Driver is refusing to take the ride after accepting
My ride is from Makarpura, baroda to Ahmedabad international airport, Gujarat

Now the driver is not cancelling the order purposely as he was asking for higher rent without Uber booking.
When we refused to do so, the driver is not cancelling the trip intentionally so that I cannot get another driver booked and delaying my journey

This unacceptable...
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C
Charles Luke
Sep 14, 2021
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Accusing us of Payment failure when it is a system failure

Address: Pune

Total ₹233.00
September 1, 2021

Thanks for riding,
We hope you enjoyed your ride this afternoon.

Total ₹233.00
Your driver reported that you didn’t pay the full amount. -₹233.00 will be due on your next trip.

Trip Charge ₹729.37

Subtotal ₹729.37
Rounding -₹0.37
Booking Fee ₹6.00

Before Taxes ₹681.75
GST ₹53.25br...
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M
Maburkar Ashwini
Sep 14, 2021
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HI

Address: Mehendhipatnam

Kyu muje cancel karne ka money dale kya pagal dikre kya apko hum log kitna wait karna driver ka muje abike abi abi nikal do kyu chalte time se nahi karna nikal do apni company bahot ghamand h drivers ko bekar baat karte h...
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K
Kannanmails
from Bengaluru, Karnataka
Sep 14, 2021
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Refund not received fully non-cash payment

I have booked Uber to drop my guest from my home to railway station. I selected Paytm as payment mode. But when they were dropped in railway station, driver asked to pay by cash. My guest paid the amount in cash. At the same time trip amount is deducted from my PayTM account as well. I contacted Uber, they returned only 90% of the amount.

Trip Date: September 10, 2021
Total ₹336.76
Refund amount : 300 as Uber...
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H
HareshGB
Sep 14, 2021
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Being charged for double the fare agreed at time of booking

Address: Mumbai

On Sunday 12th September 2021, I had to make a trip from Manpada Thane to Khatwari Darbar Bandra at around 10.30 AM

Hence at around 09.00 AM, I opened the OLA App and checked to pre book my ride. It showed me a fare of Rs. 569/-

I cross checked it on UBER then itself. It showed me a range of 500 Rs to 625 rs.. I immediately booked my ride for 10.30 AM on UBER at 09.00 AM.

When I completed the...
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S
Shanaz Ali
Sep 12, 2021
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Driver Refusal to pick up

So many drivers harassing for location dets then just not picking up or cancelling..this is causing so many delays.. yesterday 4 drivers did this to me and one of them would not cancel and kept my trip open for 28 minutes.. the option of being able to contact customer should be removed and these drivers penalised .uber customer services failing to take up the issues...
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K
Kanishka roy chowdhury
from Beldanga, West Bengal
Sep 11, 2021
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My fare changed during my ride

Address: FLAT 1A BLOCK II, 609 LASKARHAT

I have issues with the uber ride:

1. On 10.09.21 i booked an uber cab at 16:03 PM. Driver name was Rajesh (car Maruti Suzuki Dzire). When i booked the car it was showing different fare (Rs. 316). Though it was high i accepted it and got the ride.
After reaching the destination, when i was about to pay the fare, i was shock and surprise to see that the fare has gone to much higher rate (Rs. 361).

2. On...
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Y
Yogendra Ray
from Mumbai, Maharashtra
Sep 8, 2021
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Uber driver mohammad kashif asked for extra charge

We booked a UBER AUTO on Sept.08, 2021 at 1.21PM for a ride from LTT to Thakur Complex through Mobile No. [protected] and the fair was Rs.367.84.
The booking was confirmed and received by Mohammad Kashif of vehicle No. MH47AW0430 at 1.21PM. However, he asked for Fifty Rupees extra. We were ready to pay the amount provided he gave a receipt for the same. He declined to give any receipt against the payment.
We did book the...
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S
Sekar70
from Chennai, Tamil Nadu
Sep 8, 2021
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Driver unethical behaviour

Address: Saligramam, Chennai

I have booked UBER CAB (No 10BH 4264) opposite to Alandur Metro Railway station .
Once after I got in, he asked me the Payment mode and and he said would accept only cash. For this, he said would do some changes on his side and I was in hurry and urgent to reach the place I said ok. But later I got a call from another driver (TN07CL7349) called as he was waiting at pickup point. After this I realized this Driver got cheated me and...
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P
Priyank94985534
Sep 7, 2021
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Deducted fare twice and not refunding the money

I had just started using Uber with the number [protected]. I hadn't set any payment method. This Uber app auto-synced the method of payment with my amazon account.
Since I was unaware of this, I was paying the driver in cash and the fare was getting deducted from my amazon pay too. This happened for initial 3 rides (details given below):
1. 22 Aug at 1.57 pm - Rs. 429.27
2. 25 Aug at 11.05 pm - Rs. 76.70
3. 27...
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P
Pramothes Talukdar
Sep 4, 2021
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Driver canceled my consecutive 7 trips

Dear uber

Do you fell indian customers are dull and dumb your drivers continuously cancelled my 7 trips and demanding extra money to pick and even than while cancelling trips you said you will be partially charged for the the bluddy cancellation.

My no is [protected]

You have waised my time and as well want me to pay for it...

I have uninstalled your app and if you have courage...
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A
ARUN VELLUPULA
Sep 4, 2021
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Extra fare charged 212

Address: UBER CABS

This is to inform that Myself Arun VELLUPULA, I engaged a uber cab on 28/02/2021 from SNS HOMES X to Brindavan colony Shamshabad Hyderabad in tata zest.
The total fare was 512, I paid the total fare in cash only. But in the uber app it is still showing still your are pending with 212 and the not allowing me to book another ride as i am having pending dues. Though i reported this issue in uber app help and support module they didn't...
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U
Urbi
Sep 3, 2021
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I am complaining about the uber drivers

I want to give a complaint against all the uber drivers in my place Guwahati Assam. This issue has been going on from last 3-4 months. The issue is that whenever i try to book a cab at uber app, the driver of the cab that has been successfully booked cancels my request and gives it to another one. This is not for one time. The drivers keeps on cancelling the trips and changes it to another one till one makes his mind to complete the trip....
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B
Babul babloo
Sep 3, 2021
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Driver charged the fare in cash but he mentioned payment not received.

Sir, I, Babul Chatterjee Resister mobile no is [protected], have booked Uber moto on 27 August 21, at 10.45 am. After reached the destination place I paid the amount in cash but the driver mentioned the payment not received. Therefore the amount is showing outstanding whenever I m going to book a Uber.
So, please do the needful.
Vehicle no.AS01EF3834
Rider name :- Sanjiv Kumar Barman....
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S
Shailesh Chowdhury
Sep 2, 2021
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Not able to download uber app

Hi, i am not able to download uber app on my mobile ....
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R
ragsmv
Sep 2, 2021
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Not providing a Uber cab after a scheduled trip

On 31 Aug and 02 Sep I had scheduled a trip in the morning. In both cases neither did the cab come noor was there any information from Uber regarding the non availability. Pse look into this and if you are unable to honour the schedules there should be info to the customer
M V Raghavan
[protected]@yahoo.com
+91 [protected]...
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B
bs rao
Sep 1, 2021
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Final charges are more than initial estimate

Recent days 29, 30 and 31st august, 2021, final charges are more than initial estimate...
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R
Reshmabegum
Aug 31, 2021
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Driver missing with car

My taxi board car is missing from past 3 days, the driver is not rechargeable...can you please trace where my car is and near by location.please....
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