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Uber India Complaints & Reviews

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Last updated Aug 7, 2024

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Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 33

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I had made a ride on 5:11 Am on November 20, 2021 from my home to Mumbra to Malad by Maruti Suzuki Wagon R and paid the driver for the trip in cash. When I open Uber app it shows that I owe Rs.
611 and it does not allow me to book any ride further. I will not pay the extra money that the app is asking me to pay since I have already paid the driver in cash. This needs to be corrected ASAP....

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Address: Kolkata

In the last one and a half years every time I book an Uber, the Uber driver calls and asks me the destination location. Uber has the policy of not telling the driver about the destination location. Whether I tell the driver or not they cancel the booking. The same thing happens if I book an Uber any time of the day. Often after several cancellations, I get the driver going. The behavior of the driver is rude and makes me feel unsafe. It is...

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I was on my way back from office to home when a Uber driver who was driving parallel to me, came very close and on purpose, he almost hit my car.
This happened at near worli dairy, Mumbai. This happened between 7.10 pm - 7.30pm
It was a white colour Hyundai Uber Taxi with registration number MH02 ER2585
The driver had no remorse what so ever.
In the general benefit of the society, Such drivers should be penalised...

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I have booked cab on July 4, 2019 for my relative from home to New Delhi railway station. Charges was Rs 306.18. Although Driver took a long detour to reach station my relative paid him Rss 250 in CASH .
For reason of health safety I did not use Uber for[protected] till October and I booked a ride on 13th November 2021. To my surprise driver charged me Rs 433.50 although actual trip cost was Rs 195.89. He explained that there might...

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Address: Mumbai

We had cab trip on 2nd Oct from Dadar, Mumbai to Asalpha-ghatkopar, Mumbai in vehicle MH01CJ1962, we have paid trip charges INR 302 in cash to cab driver Kedarnath but later on driver report that we have not paid for trip.
Action should be taken against such taxi drivers, they are unnecessarily exploiting the customers...

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The driver charged extra money and did not wear a mask and was coughing. And rude person....

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Booked a cab on[protected] with Cab registration number : TS07UG4255...after dropping us he speed off without allowing us to take out our luggages from back boot...

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Address: Uber

Website: Uber

Today(14nov2021) morning i booked uber bike, few minutes after booking driver called me and ask how much money is shown there in the app when i refused to tell him he started talking very rudely and abusively, also when i cut the call he sent abusive messages. Requesting you to please take strict action against him. I have screenshot of some of his messages, if require i'll also file police complaint against him.
Bike no.- RJ14AJ1507...

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The Uber Driver name was Md Zulf from Kolkata this vehicle was black hero honda super splendor WB26V0284. The driver refused to go to my destination and was not cancelling the ride and was not picking up my phone calls. I couldn't book another ride as he was not cancelling so I got late for my work. I want Uber to take serious measures about these type of diverse or people will stop using the app....

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My driver was of a very rude behaviour . First of all when I booked Uber he refused to come at my pick up location but after conversation he came but he misbehaved with me as being I am a lady Jasmin Helal. He dropped me at my address at the end of trip where I paid Rs 305/- but he kept the status as unpaid. And due to all this I have forgotten my article ie Bag and Wallet in the Uber. I tried to contact him over phone and by message but...

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Address: Bangalore

Website: Uber

My final fare was higher than the initial estimate on 10/11/2021, before starting a journey estimated fare is 271.Rs and after the completion of journey the final fare is 419. Rs, they charged more fare, go through this matter and close these type cheating companies....

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I had booked the cab for my relatives from ravinanda skylights to pune station but driver was confused about the payment and hence he had taken the cash from our relatives and not updated in the system because of that i am getting the payment pending massage in the Uber app.

Please look into it and do the needful....

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I had booked a Uber cab on 06/11/2021 at 22.25 from Sion East to Kalyan West. The driver called up and asked the destination and when told the destination he seemed to be disinterested and did not turn up for the ride. After sometime when I tried to book another uber cab I got a message stating that there is a previous payment pending and how I m going to make this payment. I fail to understand when the driver himself canceled the ride and...

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Dear Team

I required Uber Auto on 2Nov morning and I selected option paytm before taking the ride. So after waiting for 15min and it displayed no autos, but my money of Rs100 was put on hold. Again I started searching again, but it displayed like no sufficient fund in paytm. So again I added 100 and started searching again. But again Rs100 was kept on hold and found no autos. So finally I have not taken any Uber rides. But...

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I booked one Auto ride on 30/10/2021 at Uber from Kolathur to Madhavaram and my fare amount 65.99 is paid successfully from my Amazon Pay.

The driver is not accepting online payment after the trip and he speak rude behavior and very worst. Then he finally taken 60 rupees cash from me.

I have contact help support with Uber help. There is no response from Uber support. Uber also very worst.

Auto...

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Address: Downtown, Guwahati, Assam

Almost everytime i book uber moto they almost always ask for extra money. if the amount shown in uber app Rs 24 they will ask Rs 50. if its 50/60 they will ask 100.
All uber moto drivers are doing it.
There is no option in uber app to register this complaint...

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Services in Kondhwa budruk, pisoli and market yard Pune are horrible. Drivers do not confirm bookings even if they are nearby. Uber needs to take serious note with strict instruction to auto drivers. Majority of the drivers running on seat basis are part o[censored]ber, who also confirm bookings and keep the customers waiting and then cancel the bookings. I[censored]ber does not take concern of this, and would rather like to put its reputation on stake,...

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When I booked the cab today afternoon, the UBER app showed my fare as 94/-, then the driver cancelled and on the next cab I was charged ten rupees extra. The consumer redressal system is extremely complicated and we are supposed to choose from a few given options and even when we do, nobody responds. Extremely distressing!...

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I took an auto through UberAuto on 21st October 2021 at 11.44 AM. The fare at the end of the trip was 206.62 Rs. I made a payment of 210 RS via CASH to the driver. However, the UBER app shows that the Payment was NOT paid and that I need to pay a further amount of 206.62 Rs to UBER. UBER and its drivers, especially auto drivers are scamming the customers in this way regularly. Do NOT ever take an UBER Auto again....

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This has happened many times that I book a cab and drivers call me up asking me about the destination.
And when I tell them that I've to go to XYZ place, they say that they won't go. Neither do they cancel the ride.
Eventually I've had to cancel rides many times because driver denied duty.
And because I cancel the ride, uber charges me extra on the next ride.
How is this fair? What's even the point? Atleast we...

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