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Uber India Complaints & Reviews

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Last updated Aug 7, 2024

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Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 32

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I have booked cab for picking up my parents and Many drivers Cancelled the Ride as it is Online payment.
At last the last driver too asked for money for that trip and its already too late for my parents to stay there i have said i will pay in cash and after reaching the destination i have picked my parents and paid cash.
But uber is not allowing to remove the due for the trip and asking me to pay again before booking another...

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I am a frequent traveller and uses Uber for most of my trip from home to my office, the distance is about 5.5 km. I usually pay around Rs. 150-250 for this small trips, could not understand their calculation, therefore want to file a complaint against them for cheating their travellers by showing minimum fare and charging maximum without any specific reason. And they don't have customer care service to solve our queries and handle complaints....

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Ok so i travel mostly from kandivali ganesh chowk to hcg cancer centre borivali ic colony, so the normal rickshaw maximum fare is 86₹ and uber shows that maximum is 102 and we give u off and now ur total is[protected] most of the time i pay 80 so what’s the use to book uber auto there is only 4-10₹ difference, and also while booking it takes nearly about 3-5 mins to book auto and then waiting time. See i have given live they show 109₹...

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On 30th November 2021 I booked a cab from Uber app from Delhi airport at terminal 3 to Rohini sector 16 at that time the app showed me fare of ₹940 so I booked the cab and when I reached my location the app showed me fare of ₹3000 which was not at all relevant and the driver just asked for that money and said that he can do nothing and told to file a complaint on the app and also said that if the fair is not reasonable then we will get...

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Uber booking in India is such a nightmare. I don’t believe the Uber drivers deserve the ratings that they get. Every driver wishes to know where we are expected to drop and then they decide whether they wish to come or not. Secondly, we are charged for cancellation and we have to contest it. Today I went through some 5 or 6 cancellation. I had to wait for almost an hour before I got the cab to pick me up. The drivers need to be disciplined...

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Address: 54 and 56/1/1/3 , KASHINATH CHATTERJEE LANE , PO: SHIBPUR , HOWRAH - 711102.

I am a freequent user o[censored]BER transport .Last three months several trip cancelled by your allotted driver . Even today { 29/11/21 ) advanced booked thrice trip cancelled by your drivers. Today's programme was exam attend, accordingly I have booked yesterday night for today's trip at 9-00 am morning. Due to thrice trips cancelled by your driver at 9-25 am, I was bound to take Police vehicle to reach Exam hall within 10-00 am.
In this...

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Address: C 602, Sun City, Wadgaon Bk., Pune 41

I have been charged for Uber ride twice during my journey on 28th Nov, 11.31 am booking time from Mumbai Intl. Airport to Pune (Chinchwad).

I Paid cash of rs 2479.80 to driver and also the same amount of money got deducted via Paytm app.

Please refund the amount of rs. 2479.80 which is charged extra.

Thanks!
Pradip Kulkarni...

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At afternoon i took a ride from my home to one of my relative's home at same destination using Uber Rental car service at ₹136 which was also booked for 1hrs and 10KMs. But, at the time of my return journey to home i again booked Uber Rental service and during booking of my ride, fare shown was INR 186.71 for 1Hrs and 10KMs ride but driver took a longer route deliberately and Final Fare charged by me was ₹281.34 to which company gave...

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This is to bring to your notice that, while customers are unfairly charged for cancellation there is no provision in your app to charge those drivers who accept to give a ride and cancel in the last minute when the customer is in dire need of a ride . Why the bias? Your drivers need to be charged too for unfairly cancelling in the last minute and wasting our time. I am highly disappointed with Uber drivers. They are unreliable. They call...

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Address: India

The incident took place on 28 november 2021. we (my mom, my brother, me) booked a cab from IGI T3 to take us to our house. behaviour of the driver was so rude throughout. the fare when we booked the cab was 704INR to which it rose up to 922INR till we reached our destination. In between the fare changed from 704INR to 822INR to which we asked the driver what is this going on? He did not respond politely, and obviously there was a verbal argument...

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I booked a rental ride on 27.11.2021 for 8 hours. My driver message me that he is coming in 7 minutes. But in a minute I get a text that amount deducted from my wallet and my trip is completed.
I was shocked and immediately I filed complain on help options that I didn't take this ride.
I get a receipt that shows that within 4 min I travel from my location to some other location, which I didn't pick for drop and my bill...

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Booking amt rs 368 and was charged rs 1048 at drop location. Driver arrived too late at pickup point saying that he was dropping someone and will reach soon.
No change in route, he drove according to map.
Same issue with many, when discussed...

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It was an emergency that i need to take my pregnant wife to hospital. But Uber drivers cancelled my ride Continuously. This is not the only case earlier also repeated
If they want to go to selected places then why the hell uber...

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Address: Mumbai

I had taken a trip on 29/11/2020 and paid Rs. 885/- for it from my paytm wallet for which I have a receipt.
Uber has again deducted the same amount of Rs. 885/- for the same trip reverse on 6/11/2021 again from my paytm wallet....

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I booked uber on 21 Nov. 2021 from pragati maidaan showing Rs 368.03 as fare but driver not only arrived in 40 minutes but also charged Rs 1047.54 for the same.
I submit my request to uber through app but amount not yet refunded.
I want refund of the difference ....

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I have booked the uber taxi to go to hyderabad air port on 23Nov2022 evening. First driver accepted the trip. Before reaching my place he has asked me where to go. I told him air port. Driver told me it is long and asked to cancel the trip. I requested him to first come and pick me and also told him flight time nearing. After coming he want cash payment. After long arguments i was forced to cancel the trip accepted the money he demanded....

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I visited to Calcutta in October and always i tried to book an uber but whenever i called them they asked me for more fair then actual which i can see on their App if I ask them to turn on A.C and also most of the time they cancel the booking by themselves only whenever they saw the destination is far which can be more to more 10-15 km...

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Address: Kolkata

Website: www.uber.com

Hi, I m Sudipta Sam, Mobile No.[protected]. When I booked a Uber ride on 22.11.2021, then the amount showing Rs.349. After that I paid to Uber India Systems Private Limited Rs.349 through UPI. After ride Rs.347.07 (Cash) is showing in Driver's device. Driver is denied of online payment. So I will paid this Cash Rs.347.07 to Driver.
Vehicle no.- WB25H0736.
Vehicle Name- Maruti Swift Dezire
Driver's Name- Rajesh
br...

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Address: 36, Shanti Vihar Karkardooma, Delhi 110092

I booked Uber at 5.20 pm from hotel Vivanta Ambassador hotel Sujan Singh park New Delhi to 36 Shanti Vihar Karkardooma Delhi 110092
The waiting time was being shown 9 minutes. I get call from driver about my destination and when I told him I received message ride canceled. This went on four times and fifth msg received the arrival Time was coming 6.24 pm
Ultimately I canceled booking and took other transport to reach my destination...

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I had done lot of Trips with uber but its not showing in my Trips menu. How i get all as i wanted to submit the receipts in my office?...

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