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VRL Logistics / VRL Group Complaints & Reviews

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Last updated Oct 14, 2024
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VRL Logistics / VRL Group reviews & complaints page 49

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P
Pranava Paperbags
from Mysore, Karnataka
Jun 6, 2019
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missing consignment lr 1024731517

Address: Mysore, Karnataka, 570008

The consignment bearing LR number [protected] was shipped from Delhi to Mysore on 25th May this year. This item was neither delivered nor traceable by concerned VRL personnels.

Let us know the procedure to claim the compensation or would be lodging a case at consumer court. Spoke to Mr.Manikant once on this and he is not reachable now over phone....
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T
Thaisin
from Mumbai, Maharashtra
Jun 4, 2019
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cancellation of booked bus

Address: 506, NEW PG HOSTEL ,JNMC AND KLE HOSPITAL, 590010

This is really horrible experience with vrl, i have booked a seat for 4/6/19 at 5pm but that gets cancelled and they don't provide facilities for the same time, and instead gives sum other boarding time and even that bus is 1hr late. You people charge so much for a single ride and the way you treat your customer is very pathetic.
Will never choose this vrl hence forth....
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Anilsaini007
from Mumbai, Maharashtra
May 28, 2019
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i m complaining for email charges and miscellaneous charges

Address: Naroda road Near Galaxy, Ahmedabad, Gujarat, 382345

I bought goods from ludhiana and the consignor forget to send consignee copy to me and goods reached ahmedabad vbut not realse goods on photo copy and demanding email from ludhiana brnach. Ludhiand vrl charging rs 150 for email and ahmedabad branch rs 100 for miscellaneous charges and they were not relieve my goods prior i submit miscellaneous charges with transportation charges. The staff of vrl so rudely behave when we asking for service....
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S
Sri Padmaa Traders
from New Delhi, Delhi
May 23, 2019
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unable to collect delivery due to uncooperative employees

Address: Delhi, New Delhi, Delhi

Bilty number [protected]
My consignment has reached from delhi to madurai. I have mailed the original bilty to madurai vrl office through the delhi vrl office.
Madurai transport (M.[protected], 79)
My client and i have called on these numbers since morning about 15-20 times. They are not providing any information and rejecting our calls.
How is my client supposed to collect their material? Madurai vrl is providing...
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R
Rakesh Kumar Mishra1
from Delhi, Delhi
May 22, 2019
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damage of bike and 05 month taken for delhi 6

Address: Ahemdabad Gujarat

I had sent bike and one bag from vrl logistics packers and movers ahemdabad gujarat his contact number is [protected] on 23 dec 2018. He delivered my bike and one bag on 21 may19. Further he deliver damage bike and with front shocker damage and all the key points damage all the locks damage oil lock, tank lock, handle lock and oil pipe connection at t point damage. Further he took 05 months to deliver my items. I want compensation for all...
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S
sajinali
from Perumbavoor, Kerala
May 21, 2019
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damage in parcel

Address: atlas veneers ,erumathala p o, aluva ernakulam, Ernakulam, Kerala, 683585

The products we purchased from Belgum reached our hands with mere damage and many a time I had complained accordingly and no action is taken until now. This damage occurred for the product booked on 12.09.2018 which reached here 2 weeks later. They react very rudely when ever asked for claim which is much more disheartening and now I am attaching all proofs here and hope clear cut action to be taken.

contact number: [protected]...
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M
mnjlodha
from Chennai, Tamil Nadu
May 21, 2019
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wooden shell chair till now 13 days not yet reached

Address: 830-A POONAMALLEE HIGH ROAD ARUMBAKKAM CHENNAI-600106 TAMILNADU, Chennai, Tamil Nadu, 600106

[protected] is the l/r no which i have booked it from chennai vadapalani office m till now it has not been reached to destination jabalpur (Mp)
Pls look into the matter, we have spoken to your booking agent, till now they are tracing where the materials has reached and no result has come, pls look into the matter and pls respond immediately
Manoj lodha -[protected] shree m v exim...
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Raghavender Goud
from Narsingi, Telangana
May 20, 2019
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delay in packages door delivery against lr no. 9004641727

Address: PLOT NO.278/2, IDA JEEDIMETLA PHASE-1, PIPELINE ROAD, SHAPUR NAGAR, Hyderabad, Andhra Pradesh, 500055

Dear vrl team, the said parcel is booked on 08.05.2019 with door delivery. But as on today we have not received the parcel. We have spoken to your kompally branch, and tried on mobile no. [protected]. No response for our telephonic calls. Request you to fast up the process and arrange to deliver at the earliest.

Regards, raghavender goud, sterling & wilson pvt ltd, [protected]...
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Parimala konagutti
from Mysore, Karnataka
May 19, 2019
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driver and cleaner not speak properly with customer

Address: Isro layout, Bangalore, Karnataka

Today i travelled in vrl 10pm bus num 6003 seat u30 from bijapur to bengaluru, reached gorguntapalya at 7am, i requested whether he can stop near metro but driver n cleaner not responded properly they were rude, i get down took rick n came to metro stop, i could see they were many vrl bus stopping at gorguntapalya metro, they not stop there that's ok even not speak properly that i want to raise complaint...
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R
raghu pi
from Gulbarga, Karnataka
May 18, 2019
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materials not delivering at correct time

Address: raghavendra c/o kanakachala computers gangavathi mob: 9036721792, Koppal, Karnataka, 583227

Dear sir docno [protected] booked from hubballi on wednesday dated 15/5/2019 not reached till now i. E dated 18/5/2019 to gangavathi. I suffered very hard and lot. Since my party refused the items they ordered becoz of your late deleivery.

This is your negligence that i suffered lot you must fulfill my loss in this regard. Hope you understand my problem...
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S
Sharon1803
from Mumbai, Maharashtra
May 15, 2019
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regarding failure to arrive at desired time

Address: Balewadi pune, Pune, Maharashtra, 411045

The well known transport services from pune to nagpur is fail to arrival at there desired time. Not for first tym. But in last 2 month i travel 2 time but all time the bus is change at 3 am.
All the passanger move to another bus.1st time the ac is not working that's y we have to move.. N today we have to move just because there are only one driver in my current bus.. So these is the reason we have to shifted to another bus. Both time...
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S
santu786
May 15, 2019
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booked 3 parcel, received only 2

Hello, this is the second time in a month iam facing issues from vrl for a different complaint. Each time this disgusting logistics transport can't sleep without causing trouble to their customers.
I had booked 3 parcel from gujarat to thalassery and the guy here in thalassery called me yesterday that only 2 parcel is reached and he had no idea when will the other receive in his office.
I already complaint regarding late...
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S
shashijag1
from Mumbai, Maharashtra
May 7, 2019
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delay in booking material against lr no. 1047516948.

Address: C 112 SITA SADAN NEW SAIBABA NAGAR, 400067

The said material was given tovrl logistics goregaon warehouse on 3rd may 2019.
After a lot of followup lr no. Was given on 6th may 2019.
Vrl tracking system does not any status the said consignment.
I have sent several communication to vrl customer care, varur h. O. & made several calls to goregaon warehouse in vain.
Yesterday i received a mail from vrl goregaon/ bhiwandi warehouse that material being loaded for...
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M
Manish Pachisia
from Punalur, Kerala
May 3, 2019
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transport charge is too high

Address: 1st floor bishop jerome nagar, chinnakkadda circle, Kollam, Kerala, 691001

Hi iam balaji computer kollam kerala one of the regular custmer i recomand your tranport to my suppler but when i see the booking slip charge is too much please halp me to short the issue i will give u detail booking no [protected] booking date 23-04-19 amount is 4467 this parsal i realese another booking is [protected] book on 27-0419 amt is 8197 total box is 41 no not that much weight but your booing person charge for 650 kg please halp me...
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R
rohit rander
from Indore, Madhya Pradesh
May 2, 2019
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not cooperated

Address: INDORE, 452001

We are managed to contact the company but they're quite slow and staff is also not coperated indore staff r saying our internet is not working so we cant hand over ur parcel... So please take particular action
And same as warangal vrl staff..
16 april ko bheji hui parcel abhi mili h or phir bhi coprate nhi kar rahe h... Its a bad experiance with ur company...
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S
Shashwat Ghosh
from Delhi, Delhi
May 1, 2019
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constant delay in dispatching consignment

Address: 109-a, naurayiya khera, panki-1, Kanpur, Uttar Pradesh, 208001

Hi, i have a consignment scheduled to receive lr no. [protected]. It was dispatched on 25/03/2019 and it hasn’t reached yet. It has been almost a week, now the question is that being one of the biggest brands in the league, u guys don’t have any credibility and responsibility towards your customers time or we are stupid enough to choose vrl logistics, pay double the freight charges than any regular logistics (Who are by the way delivering...
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oradnb
from Mumbai, Maharashtra
May 1, 2019
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not delivering of my items

Address: 4th main, 1st Cross, SLN Layout, Sri Laxminarayanaswamy Temple, Bangalore, 560037

I have booked vrl packers and movers to shifts my goods from begumpet, hyderabad to munekolala, bangalore on 14th apr 2019. Also i have done the full payments in one shot. They have deliver my items on 17th april 2019 evening except 2 items 1 trolly bag in which i have kept my all the clothes estimated a rs. 1 lkhs and another cartoon box which is having 1 rice cooker and 2 buckets and few small accessories. For the delivery of these two...
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Abhisheik Enterprises
from Mumbai, Maharashtra
Apr 30, 2019
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not giving door delivery

Address: Hyderabad, Telangana, 500003

The person kankraj & murli [protected] is very rude n pathetic
We have booked shipment 36 cartoons
[protected]

And he is not answering calls n at Ur Secunderabad office and they are saying he is not our person n he left office.
Is the the way of working

This is very unprofessional on vrl part.
Plz look into it and Want immediate answer
Call on [protected]...
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girish .c
from Bengaluru, Karnataka
Apr 30, 2019
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reckless driving, hurt passengers by not slowing at speed breakers

Team,

Today I am travelling from raichur to Bangalore by using vrl bus facility at 9:15 pm (ticket details provided as below).

1) Driver driving very harshly without bothering about us at speed breakers. Our back hurts very badly several times and when we asked driver he said to not to sleep till ballery comes (till 1:00 am). So we are not suppose to sleep till that time.
2) No wash room facility, it's...
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Narpath M patel
from Mumbai, Maharashtra
Apr 27, 2019
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irresponsible missing parcel

Address: Kavitha communication. npo road. ward no 24, 562101

Sir i have recived my parcel in your searvice lr no [protected] on 11.04.19
And i recived on 17.04.19 of 2bundle when i opean total 500 peaces in the two parcle 250+250 but in one box i get only 150 i have miss 100 peace in your parcel searvice so kindly i nead my balance missid iteams thanking you from kavitha comunication chickballapur (Mob no : [protected])...
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