Submit a Complaint
Claimed

VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com
1
Last updated Oct 14, 2024
Complaints 1257
Resolved
252
Unresolved
1005
So far so good - The company responded to our notifications and is working on resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to VRL Logistics / VRL Group

Having problems with VRL Logistics / VRL Group?

File a complaint and get it resolved by VRL Logistics / VRL Group customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Other
VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

View all complaints

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 48

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Kumar Murgan
from Delhi, Delhi
Jul 25, 2019
Report
Copy

delay in delivery of items

Address: Kumar M, Scientist, ICAR-NBAIM, Kushmaur, Mau, Mau, Uttar Pradesh, 275101

Myself Kumar M from Mau, Uttar Pradesh. My parents sent me a consignment on 27th June 2019 from Karaikudi VRL office. The consignment number is [protected]. The consignment is not yet received by me. It reached Varanasi on 05th July 2019 and kept there for more than 15 days. I spoke to VRL offices in both Mau and Varanasi. The people in Mau are saying the consignment is in Varanasi and people in Varanasi are saying the consignment has reached...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shobha Govindan
from Noida, Uttar Pradesh
Jul 18, 2019
Report
Copy

re-registration of complaint for broken consignment no 9005482186

Consignment no [protected]
Vrl logistics / vrl group — consignment no [protected]

1 review
India
Shobha govindan on jun 23, 2019
Submit a complaint
This consignment was sent from karaikudi to trivandrum door delivery. At ernakulam this product was kept in their office for many days. Finally we tracked them and on delivery the driver had a quarrel with watchman while carrying it. Somehow...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nagarajah
from Bengaluru, Karnataka
Jul 17, 2019
Report
Copy

charging higher rates for consignment

Address: Vignesh Agritech,868/3, Besides New Sub Registrar Office, P.B,Road,Davangere-577006, Davanagere, Karnataka, Chennai

Dear sir,

Our supplier farm implements (India) pvt. Ltd., channai has book 2 boxes rotavator blades to davangere vide vrl way bill no.[protected]/5.7.2019. The actual weight of the consignment is 40 kgs. Each box whereas your channai branch has charged for 300 kgs. And charged rs.1475/-. During june we have received 4 boxes of same consignement vide lr no.[protected]/14.6.2019 they have charges rs.830/- for 4 boxes. We have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahesh karigoudar
from Mumbai, Maharashtra
Jul 15, 2019
Report
Copy

courier services worst ever

Address: Dharwad, Karnataka, 580008

They have the worst coureir service, they tell that next day it will reach but it takes 2 days to reach it's destination, if we call to customer care, if we ask them where is our package they will just quarrel with us.it has not happened with me just once but 4 times.

Before I was fan of VRL but now very sad to see such condition

Buses also I experienced rude behavior of drivers and buses being late to destinationbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarojni Amin
from Mumbai, Maharashtra
Jul 10, 2019
Report
Copy

mh-09-cv-0012 mumbai to goa

Address: St. joesph Church, Thane, Maharashtra, 401107

I'm badly hurt by ur service, driver and bus staff (Avinash & dakani)
They were arrogant in talking
Im a old women & a heart patient
We have 3 seats (Me my daughter and husband)
They are saying me to carry 3 bags and come ahead 5 mins walking at heavy rain
We were standing on proper place
They went ahead and it was their mistake
They are saying me u have paid so i[censored] wanna go then come br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudhakar Jogin
from Bengaluru, Karnataka
Jul 8, 2019
Report
Copy

consignment received is damage

Address: Belgaum, Karnataka

I m sudhakar, today (08/07/2019) i have received an consignment. Which is 3 bags of rice, in that one of the bag is in damaged condition and all the rice grain in that bag is red instead of white, logistics people damaged this while shipping. I have attached some photos of this consignment received. Who is responsible for this, and who will fulfill my loss
Consignment no — [protected]x3bags
Shipping from hospet to belgaum...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dryashvanthbhupal
from Hyderabad, Telangana
Jul 4, 2019
Report
Copy

non delivery of consignment booked from bagalkot to siruguppa vide lr no. 1047053918

Address: Ballari Institute of Technology & Management, Jnana Gangotri Campus, Near Alipur, Ballari - 583104, Bellary, Karnataka, 583101

The consignment was booked on 28.06.2019 till today we have not received the consignment. On tracing the tracker it is moving from hubli to back bagalkot and status is not known.

Please take this as a consumer complaint on deliberation of duty, inefficiency in services, causing huge damage to the crop from this undelivered motor pump set. Local delivery agent is helpless. Even the bookie has contacted you bagalkot office number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashok Reddy Kaitha
from Delhi, Delhi
Jul 1, 2019
May 8, 2023
This thread was updated on May 8, 2023
Report
Copy

worst service

Address: Asifnagar, Hyderabad, Andhra Pradesh, 500092

Vrl is worst service i have never seen such a worst packers n movers intially they quote less price after packing they will send triple price invoices n even they unload my luggage also.
Intially they promise packing n unpacking n assemble the bed also but they threw it my luggage in room left away and they charged me 30k from hyderabad to nashik but they gave only 8k for the local packers n movers. So don't go through brand blindly...
Helpful
4 other people found this review helpful
4 found this helpful
4 Comments
Report
Copy
L
Lakshmi raju
from Hyderabad, Telangana
Jun 28, 2019
Report
Copy

irresponsible staff

Address: Bowenpally , Sec bad, Hyderabad, Telangana, 500004

Dear sir / madam,
We have booked a transport as we were shifting from hyderabad to bhimavaram on 27th june. We were co ordinating with mr ajay singh - bowenpally branch, he had sent their representative home to look at the stuff and quoted us rs 21, 000/- after bargaining. We told him clearly that it has to be box type transport and also mentioned that it is 5th floor at bhimavaram and have furnished the address as well. First thing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakshmi raju
from Hyderabad, Telangana
Jun 28, 2019
Report
Copy

charges imposed wrongly

Address: Bowenpally, Hyderabad, Andhra Pradesh, 500004

Dear sir / Madam,
We have booked a transport as we were shifting from Hyderabad to Bhimavaram on 27th June . We were co ordinating with Mr Ajay Singh- Bowenpally branch, he had sent their Representative home to look at the stuff and quoted us Rs 21, 000/- after bargaining. We told him clearly that it has to be box type transport and also mentioned that it is 5th floor at Bhimavaram and have furnished the address as well. First thing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sijesh591
from Tiruvalla, Kerala
Jun 26, 2019
Report
Copy

extra weight charging

Address: ERUVATTY P.O., 670642

We would like to draw your kind attention that we are a regular customer of your company who
Are manufacturer suppliers of Textile Fabrics.
We are sending our goods to various stations all over India and we used to transport our products
To Kolkata regularly.
We observed from the Way bills that your Kannur Office is charging extra on actual weight such as
Your recent Way Bill [protected] dt. 24.06.19 the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
TUSHAR RAJDEO
from Solapur, Maharashtra
Jun 26, 2019
Report
Copy

miss behave of transport manager

Address: AKASHWANI KENDRA MIDC AKALKOT ROAD SOLAPUR, 413006

Respected sir i packaged my goods n transferd to your transport with a genune bill with my gst number but the party means my customer dont hav gstin he is unregisterd so we have maintoned his pan card number on our inovise with his name and adreess but ur manager rejectd the goods which we sent the office so please its a request to resolve these matter his way of behaving was also wrong...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jagdishtex
from Kishanganj, West Bengal
Jun 24, 2019
Report
Copy

goods withheld

Address: NAYA SARAK, CUTTACK, 753002

With ref to shree jagdish sarees pvt ltd, naya sarak, cuttack, odisha, we have not been given invoices for your services and yet after calling your office staff innumerable times in last 7 days, nbody has time to come and solve the issues.
I would like to specifically inform you that we have never delayed any payments for even one day, rather we have sent cheques to your office when yr staff failed to turn up.
Today we were...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shobha Govindan
from Noida, Uttar Pradesh
Jun 23, 2019
Report
Copy

consignment no 9005482186

This consignment was sent from karaikudi to trivandrum door delivery. At ernakulam this product was kept in their office for many days. Finally we tracked them and on delivery the driver had a quarrel with watchman while carrying it. Somehow the driver delivered it in the clients house. On opening one side of the product was broken. I have proof of before booking and after delivery photos. I need immediate refund of ₹15000. I have already...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kempkm
from Bengaluru, Karnataka
Jun 17, 2019
Report
Copy

transaction was successfully processed at the bank side but not processed at your side: requesting for refund

Hello,
I had made by transaction of Rs. 1044/- to your company (VR logistics ltd hubli) on 28/05/2019 by using my hdfc credit card for the purpose of booking bus tickets from Bengaluru to Ballari. Even after debiting the amount from the account there was no confirmation from your side neither in the form of tickets nor refunding the debited amount after waiting long time. There after i had succeeded the transaction for the second...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
[email protected]
from Bengaluru, Karnataka
Jun 14, 2019
Report
Copy

negligence to pick up passengers.

We have booked a ticket under PNR No.21250857 on 12. 06.2019 from Madiwala Bengaluru to Hubballi at 9.15 pm on 14.06.2019. Pickup bus dropped my daughters in Anand Rao bus stop but bus departed from Gandhinagar at 9.15 pm picked and without any phone calls. Why this negligence? You should do a comfortable alternative arrangements to travel and take suitable action against your staff immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
[email protected]
from Mumbai, Maharashtra
Jun 14, 2019
Report
Copy

loss of package and no response to mails, calls

Address: Near govt primary school, Rangareddy, Andhra Pradesh, 501401

Dear sir,
Vrl LR no: [protected]
LR date :[protected]
My total package is missing in Hyderabad - kompally hub. There's no proper response from vrl people . Sending complaint mails daily, buy no reply to single mail. The material is very urgent, and they telling that we will search and give that ..
It's getting too late now and I think they have lost the package . Please sort the problem

Regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rv plus
from Palghat, Kerala
Jun 13, 2019
Report
Copy

loss of goods

Address: KANJIKODE WEST, Palakkad, Kerala, 678623

To 13.06.19
VRL Logistics Ltd,
Hubli.

Sir,

I have been sending goods though VRL to my customers at karnataka, Maharashtra, Gujarat and Andhra Pradesh for the past 10 years.

I have sent 10 Steel Drums of Tyre Coat (Rubber Goods for Retreading) to TEEGEE TREADS, Makarpura, Vadodara on 25th May, 2019 vide L.R.No.[protected] from Palakkad . But, Out of 10 drums., one drum...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanket Ghugal
from Noida, Uttar Pradesh
Jun 7, 2019
Report
Copy

poor service by person sitting on counter

Address: opp. taxi stand,mapusa,goa, 403517

Mapusa, goa
person sitting on the vrl office counter won't let us keep our luggage inside her office, she said "place for sitting is only for those who book tickets offline from the office".And also its her own policy.Very rude, other offices like in pune, they let us keep our luggage.I hope you look into it because of person like these reviews are bad. And while taking a picture she hid her face and kept on saying its her own policy...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Book Centre
from Bengaluru, Karnataka
Jun 7, 2019
Report
Copy

delivery delayed

Address: Shivaji Nagar, 560051

Sir,

We are book sellers in Bangalore. We get books from Chennai every week through VRL transport.

The branch at Shivaji Nagar, Bangalore, does not deliver the goods in time. They unnecessarily delay in giving delivery of the goods. Our business in time bound. If we do not supply in time, our business is lost. Having given many complaints, no response is from the staffs. Kindly take immediate action.
LR...
Helpful
3 other people found this review helpful
3 found this helpful
Write a comment
Report
Copy

VRL Logistics / VRL Group related businesses

Fevikwik.in / Pidilite Industries
1.1
(58)
Metricstream
1
(6)
PGVCL
1
(226)