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VRL Logistics / VRL Group Complaints & Reviews

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Last updated Oct 14, 2024
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VRL Logistics / VRL Group reviews & complaints page 50

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N
NikhitaPK
Apr 24, 2019
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reg: change of bus at last movement and improper management and high bus rates and bad staff behavior

I had booked a/c coach on 11 april 2019 to travel on 21st april 2019, tr. No:15931720 hubballi to banglore, pnr no:450! 20581097~15931720, ticket number:tn5a18084038. They have changed my travel bus by saying that actual booked a/c bus has not arrived so they are providing non a/c bus services as a replacement. This was not at all acceptable still i agreed. The total amount i paid for booking is 1418.00rs but the difference amount they offered...
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B
Bajrang Enterprises
from Mumbai, Maharashtra
Apr 18, 2019
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laminate sheets totally damaged during transportation from. mumbai to tenali.

Address: Goregaon East, Mumbai, Maharashtra, Mumbai City, Maharashtra, 400063

Lr number - [protected]
Nature of goods - laminate sheets/ sun mica sheets
Booked the above lr no from vrl logistics goregaon mumbai
Place of delivery - tenali, andhra pradesh
Date of booking - 11/04/2019
Date of door delivery - 17/04/2019
The above materials which are required very urgently at site for finishing the furniture works have been totally damaged.
Value of goods damaged - rs 53,...
+6 photos
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P
PRIYANT AITAWADEKAR
from Bengaluru, Karnataka
Apr 17, 2019
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misbehavior of boarding point person with lady passenger

Address: Mumbai City, Maharashtra

[protected] this was the number given after successful booking to coordinate boarding point details... This person was very badly misbehave with me even with lady passenger and misguided for boarding point location at late night... Also shouted on lady passenger and abuses. He was on in bus.. He was at boarding point and lying frequently that bus is already came and waiting for passenger and when passenger came to that location, bus came after...
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S
shandilya1964
from Bengaluru, Karnataka
Apr 12, 2019
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express delivery consignment

Address: 560059

I have booked 60 kgs of consignment to mumbai on 9.04.19 with consignment no : [protected]

When i booked for express the guy who booked the consignment promised to deliver in two days time

Date of booking : 9.04.19
Promised delivery date : 11.04.19
Latest promised delivery : 13.04.19

Will vrl compensate by business loss?

Please escalate this to your top level....
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R
rohitlncts
from Bengaluru, Karnataka
Apr 6, 2019
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vrl fooled me, took the token amount and refused for the service

Address: 560037

Vrl has collected token amount of rs 500 for the slot booking and then they refused to come for the service.
Checked with the driver's number they had shared, driver told me that vrl used to fool people and donot adhere to the committment they use to make.
Attaching the receipt of the token amount.

Person's contact number: +[protected]Sandeep)...
+2 photos
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U
udaynhirur
from Mumbai, Maharashtra
Apr 5, 2019
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bus staff ignorance

Address: Dharwad, Karnataka

I boarded vrl bus from bengaluru, generally bus should stop at chittadurga vrl facility (Every time i travel through vrl the bus stops for washroom and freshup, that's the reason why i choose this operator over others). The bus didn't stop, it is not convenient for passengers. The bus is from bengaluru to bilgi (Bagalkot). Please see to it, don't make customers suffer. Stop each & every bus at chittadurga or don't stop at all, we'll be waiting...
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I
itisbathri
from Tirupati, Andhra Pradesh
Apr 2, 2019
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I'm complaining about the company service

Address: 636115

Consignment no, : [protected]

I'm the receiver for this consignment. The same i receive in bad condition. This contain full of biscuits worth ₹. 9520. But when i received 155 pockets got damaged as powder. Details of the product got damaged are mentioned below,

Coconut cookies 25 pockets value 35×25 = 875
Butter cookies 40 pockets value 28×40 = 1120
Salt biscuits 20 pockets value 28×20 = 560br...
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A
Aashya Dubey
from Gaya, Bihar
Mar 31, 2019
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no authentic service to customers

The vrl logistics in karol bagh new delhi very worst services. 1st time when i calleed them they picked up the call and told me the details .
next time when i called them all 5 numbers i couldnt connect. then later i of the number got connected . he tried to make me fool saying its all one time charge n its not based on weight fixed charges have to be paid. hes tring to cheat the customer.
and later when i called the other...
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S
sukhvins
from Mumbai, Maharashtra
Mar 30, 2019
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rude staff

Address: Mumbai City, Maharashtra

This is for your information tat vrl staff at sakinaka andheri warehouse is very rude. Today 30th march 2019 at around 5.30 pm when i called at vrl sakinaka warehouse, i was very much annoyed as the person who attended the phone was very rude and used bad language. I wanted to check regarding my consignment delivery status. But he told me that they are not running a charity etc etc.
Vrl management must understand that we are customers...
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S
sukhvins
from Mumbai, Maharashtra
Mar 30, 2019
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staff very rude at sakinaka andheri east warehouse

Address: Mumbai City, Maharashtra

This is for your information that vrl staff at sakinaka, andheri east warehouse is very rude. I wanted to check regarding my consignment which was supposed to arrive at the warehouse, but the staff who attended the phone was very rude and uncourteous and used bad language. This type of behavior at vrl is not acceptable. I expect you to take appropriate action on the staff. As a customer of vrl i expect a courteous staff responsible for our...
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H
haroon123
from Chennai, Tamil Nadu
Mar 27, 2019
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no response and no status about my item

Address: Chennai, Tamil Nadu, 600001

My consignment number : [protected]. The item has been dispatched on 15th march from ahmadabad to chennai. I called on 21st march. They told item is in someplace in chennai, it would reach destination (Mount road) in the afternoon. Even after 100 of call they don't attend my call. So i went on 23rd to collect my item directly. They told item is not in their place. I asked why dint they attend my call. They just told we don't have time to attend...
+1 photos
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D
Dixitha
from Bengaluru, Karnataka
Mar 18, 2019
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irresponsible - missing parcel

Supplier had dispatched a parcel on 4th march but the parcel has not been dispatched from ahmedabad-tpt till 18th march also. The officials said the parcel is been missing. We have even raised a complaint but there is no response from vrl office too. The team seems to be very irresponsible and do not respond properly.

I just hope they take action and find my missing parcel and deliver it to the right place at the earliest....
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R
ravirajgouda.p
Mar 17, 2019
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headphone

Address: Jath, 416404

Yesterday i forget my headphone in this bus
Ravirajgouda patil, tr. No: 15715994 gadag bengaluru on mar 15 2019 9:55pm from durga vihar mulgund naka gadag. Ph:[protected], (M) [protected] seat nos: u30, while boarding please carry your photo id proof. Your alloted bus number is : ka25d4502- for android app https://goo.gl/NBXHZ
If found that plz tell me i ll collect it
Its price is 1800...
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M
Mayur Ahire
Mar 16, 2019
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led glass material crack

I loss my led tv sets 55inch 4k, 43inch 4k tv panels cost 120000.. Vrl transport is crack down my both sets. Totally vrl logistics is responsible for that. Because purpose of led sefty l made wooden case and frame with double carton and bullets wrap #. Vrl guys no manners of customer property. It's very bad transport company. I ever seen. If there my issue doesn't solve. I will totally spread my situation on social media and broadcasting...
+1 photos
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A
Asher Mahesh
from Coimbatore, Tamil Nadu
Mar 16, 2019
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staff misbehaving with customer

Address: 10 police lane, 4 th house from thinatandi news office, 641601

Sir with great disappointment i need to inform you that a staff member of vrl logistics located at tirupur valipalayan branch mr mahendran
Is misbehaving and disrespecting clients on a regular basis.
Have absolutely no manners and dignity to talk to clients and infact tarnishing the image of vrl logistics by misbehaving with clients.
I had asked to make a bill with pass and he has made a mistake now asking us to pay for...
+1 photos
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F
fenzo
from Coimbatore, Tamil Nadu
Mar 14, 2019
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missing of one parcel

Address: site no.4,sf no.20, sakthi nagar,padmavathi layout,chinnavedampatty,coimbatore-641049 Tamilnadu, Coimbatore, Tamil Nadu, 641035

Our supplier had despatched on[protected] with
Lr no.[protected] two parcels one with wooden box and another with carton box packing
Above parcel we had received on[protected] cr no.[protected], but only one wooden box was available and the other carton box is missing
We had taken the wooden box after assurance from your local office that it will be tracked at the earliest
We request you to take the necessary...
+1 photos
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S
Shivanand Shettar
Mar 12, 2019
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luggage and misbehave of vrl staff

I am travelling VRL logistics from Ugar Khurd to Bangalore, in the ticket they have mentioned for one person 20 kg luggage is allowed. I was carrying 10 kg luggage they charged me 120 rupees as luggage. Even though I have less luggage, they don't any dimension standard or weighing machine simply they are charging blindly. When asking driver started abusing me in vulgar language. My ticket reservation number 15543526. Please check the ticket...
+2 photos
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C
Chaitanya Kumar K
Mar 9, 2019
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consignment address wrongly entered by vrl and I paid the amount to get it back to given address

Lr#[protected]
Ordered from nashik to gajuwaka, the person from vrl wrote it as visakhapatnam. Ur logistics team dropped the material at main city. I have paid additional 600/- for bringing back the material!
Why should i pay for your faults?
Respond immediately to avoid this message reach to public grievance addressing ministry of consumer affairs!...
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S
Sourabh garg
from Pundri, Haryana
Mar 7, 2019
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regarding unnecessary miscellaneous charges on courier

Address: Hisar, Haryana

I have been using vrl transport from last few years for my material from mumbai, telangana and combaitore.
And each time miscilinious charges they are adding on is increasing to great extent.
No set up rules and regulation.
One of the worst transporation group.
However their bilty charges may be fixed but fixed at very high price.
If there is any regulation for this.
It should be checked and regulated....
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M
mensnation44
from Ludhiana, Punjab
Mar 7, 2019
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parcel missing at jaipur branch

Address: SAMRALA CHOWK, LUDHIANA, Ludhiana, Punjab

I booked a parcel from ludhiana to ajmer on 13/02/2019 (Lr number - [protected]) containing 14 pieces of textile shirts (Invoice no.-gst-316). Value of goods was 4672.50. It went missing from jaipur branch but after 22 days even no response from jaipur branch and ludhiana branch. Jaipur branch person told us to apply refund in ludhiana branch and ludhiana branch employee not agree to register complaint by saying that jaipur branch is responsible...
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