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Updated: Jan 17, 2025
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Ticket not booked but amount got deducted
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Unconfirmed booking
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Money debited for flight booking without any confirmation or flight details
Money got debited but did not receive any confirmation of the payment or the ticket
Failed to provide service

Yatra Online / YatraTrip.in reviews & complaints page 4

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N
Nisham dz
May 19, 2023
May 19, 2023
This thread was updated on May 19, 2023
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Amount deducted but booking not confirmed

I have made a booking to thailand for 3rd june 2023.. even after 12 hours it is still unconfirmed ..
yatra sent me mail to cancel the ticket and ask for refund..
I need to travel in this flight as hotel and other activity bookings have already been made.
Rates also changed a lot after sometime..
Airasia ask for 11 digit reference number which is 13 digit with yatra.....
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Y
Yogitha An
May 13, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Amount deducted but the booking is not done

Hi,

Booking I'd number[protected] where I booked a hotel and my money got deducted. I had used a gift voucher as well, which was applied and deducted and my yatra e- cash has been deducted.

With all of this my hotel is not booked.
When I go to the self care service I it says booking I'd doesn't exist. But money is deducted from every place for this booking. I can provide transaction details as well....
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M
MImran2
May 13, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Fraud Hotel harassment Threatening

Address: Ooty Althaf Cottage
Website: Yatra.com Yatra.In

I have been cheated by Yatra.com on the recent hotel booking with pre payment...My booking was successful and we have booked transport and every arrangement...first there was no CONTACT of hotel post booking however we CONTACTed Yatra cx SUPPORT for hotel CONTACT. when we CONTACTed the hotel the owner is denying to be affiliated to Yatra and demanding 13K again when we arrive or else asking us to ### ourselves

attaching snapshot...
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A
Avinash Dadheech
May 12, 2023
May 14, 2023
This thread was updated on May 14, 2023
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Trip canceled but refund pending

Website: Yatra.com

Flight PNR:D8YW3J
I’ve booked this return flight on Yatra.com and airline gofirst. On May 3 I received a message from airlines stating the flights has been canceled due to operational issues. I asked them for full refund. Airline has shared me a confirmation email of full refund transferred to agency(yatra.com) but Yatra has not yet issued me any refund so far. I urg you to please look into this and help me as I really have further...
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R
Rajesh85ram
from Chennai, Tamil Nadu
May 9, 2023
May 9, 2023
This thread was updated on May 9, 2023
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Ticket not booked, money debited

Sir In yatra.com app today my flight ticket was not successful and money is debited from my bank account..I want my money to be refunded...
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S
samirjeswani
May 5, 2023
May 6, 2023
This thread was updated on May 6, 2023
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Ticket not booked. refund reference - 0505230003708 (INR 10,400)

I tried booking air ticket from your website, but instead of booking the ticket, deducted the money and has not refunded it to the source account.

Refund my money urgent otherwise I will keeping call, mailing and filing compliant until the amount received back to me

Reference no.[protected]

Email - [protected]@hotmail.com

Mobile No.: [protected]

Reply back at...
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N
nichimyo
from New delhi, Delhi
May 2, 2023
May 3, 2023
This thread was updated on May 3, 2023
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International airline tickets

I booked an international ticket from Houston to Delhi at 17:00 hours on 2nd May. At 17:04 hours Yatra deducted money from my account for that ticket but I did not receive any booking confirmation or ticket on my email id.

I have tried reaching out to Yatra and submitted a complaint to them as well but to no avail. I would please like either a confirmation and ticket or a refund ASAP. This is extremely stressful and a difficult...
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S
Soham1239
Apr 16, 2023
Apr 17, 2023
This thread was updated on Apr 17, 2023
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Air ticket - amount debited but booking not successful

Yatra has been absolutely irresponsible with its services so far. I booked a flight from Guwahati to Kochi where the amount has been debited from my account and there has been confirmation on the booking status. Also, my profile on Yatra's website shows no transaction history. I request that this issue be resolved immediately.
I am attaching a photo of the transaction amount. Please do the needful....
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P
Pooja Mavuleti
Apr 12, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
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Unconfirmed Ticket after payment completed

I tried to book VTZ to HYD flight ticket today and the payment is through but the ticket status is UNCONFIRMED. I received a message that I would receive a call within 30 minutes to confirm the ticket but no call yet, its been half a day.

I'm at a loss of money as well now I'm not sure if the money will be refunded, there is no direct customer care number to contact nor there is a reply to any number of complaints raised till...
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P
Pooja Mavuleti
Apr 12, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
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Unconfirmed Ticket after payment

I tried to book VTZ to HYD flight ticket today and the payment is through but the ticket status is UNCONFIRMED. I received a message that I would receive a call within 30 minutes to confirm the ticket but no call yet, its been half a day.

I'm at a loss of money as well now I'm not sure if the money will be refunded, there is no direct customer care number to contact nor there is a reply to any number of complaints raised till...
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S
srinivasan5411
Apr 7, 2023
Apr 7, 2023
This thread was updated on Apr 7, 2023
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Yatra.com // Ticket not booked but amount got deducted

Website: yatra.com

Booked an Indigo airline ticket on 6 April 2023. Amount got deducted from ICICI account but website said "technical issue".

Attached screenshot...
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A
Aashish Gupta02
from Jaipur, Rajasthan
Apr 6, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
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Amount deducted but flight not confirmed

Website: Yatra.com

I tried to book the flight today for 15th APR 23 through Yatra.com with booking reference number[protected].

Amount of Rs. 14740 deducted but flight tickets not confirmed. No communication after that how they money would be refunded or tickets would be confirmed.

Please help....
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S
sandought
Apr 5, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
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Money debited but ticket not booked and refund not coming since 2 days

I am writing to bring to your attention an issue I faced while booking a flight from Kolkata to Bangalore through the Yatra app. On 15th April, I booked the flight and paid the amount via Paytm app, but unfortunately, the ticket was not booked. However, the amount got debited from my account.

The reference ID for the transaction is[protected]. I am disappointed that despite making the payment, my ticket was not booked, and...
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G
gskvamsi
Apr 4, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Money got deducted and transaction is success but didnt received any ticket

Money got deducted and transaction is success but didnt received any ticket. I booked as a guest and i dont even have reference no....
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Z
Zampuii Ch
Apr 3, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Ticket confirmation

I booked two ticket for guwahati-aizawl flight on 3 april 2023, money was debited form my account but didnt receive any ticket confirmation…..yatra didnt response to my email...
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Z
Zampuii Ch
Apr 3, 2023
Apr 5, 2023
This thread was updated on Apr 5, 2023
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Ticket confirmation

I have booked two tickets for guwahati-aizawl on 3april and money was debited from my account but didnt recieve any confirmation on my bookings and tried reaching out yatra because i need to book another ticket asap but they didnt response my complaint and I only received auto generated messages….I have uploaded my transaction below...
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F
Fitness motivation
Apr 3, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Not received PNR after the full payment.

I had booked a flight ticket from DEL - COK on 2nd April’23. After a complete payment transaction of ₹7, 592/-. The page got stuck at Your order #[protected]-[protected] is
Awaited. Payment Reference no:[protected]

I call Yatra Customer Support many times but call not connected. They said no booking is made. Then I mail and no satisfactory reply received. I want my full refund now.

Contact...
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F
Fitness motivation
Apr 3, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Payment deducted for flight ticket but no booking made

I had booked a flight ticket from DEL - COK on 2nd April’23. After a complete payment transaction of ₹7, 592/-. The page got stuck at Your order #[protected]-[protected] is
Awaited. Payment Reference no:[protected]

I call Yatra Customer Support many times but call not connected. They said no booking is made. Then I mail and no satisfactory reply received. I want my full refund now.

Contact...
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F
Fitness motivation
Apr 3, 2023
Apr 4, 2023
This thread was updated on Apr 4, 2023
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Payment deducted for flight ticket but PNR not received

I booked a flight ticket from DEL to COK on 2nd April’23. After the complete payment transaction of (INR 7, 592). Page stuck and I have not received PNR No. I tried to call yatra customer care many times but no call connected as they said I haven’t booked any ticket and also send mails but haven’t received any reply.

I have taken a screenshot where the page stuck, I kindly request you to refund my hard earned money....
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D
Dhruv harkhani
Mar 26, 2023
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Payment transfer via Google pay but booking still not confirmed

I had booking flight for Delhi to AHMEDABAD for 6 adult and 1 child(7yr) total 7 ticket and payment via Google pay but booking I'd not generated and still payment transfer to yatra.com official account pls do needful regarding these issue
I had payment transfer details...
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