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Air Asia Complaints & Reviews

www.airasia.com

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Updated: Oct 16, 2024

Complaints 690

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48

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642

Bad 😕 It seems that Air Asia has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Air Asia reviews & complaints page 12

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I have booked a ticket on air asia (Booking no: q46kxw) 04 may 2020 new delhi ✈ imphal. But the flight got cancel due to lockdown. Then on 22nd of july, i request for the refund since i don't want to keep in credit account and i need the money due to lockdown i face financial issue. It's been already 1month, they haven't refund my money and no information has been passed on to me, then i send msg on social media but everytime they say taking...

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Address: Alph 3 building,ground floor,banglore international airport,bangalore karnataka,560300

Website: careers@hrairasia.in

2 days back i received a vacancy through naukri.com regarding airlines job from new light manpower solutions. I applied for it.
Today morning i received this message through sms"dear candidate, your resume is shortlisted for an interview, check your email or download your interview letter by clicking on given link - https://bit.ly/3g7IvZv"
They sent me everything about air asia and asked to refund an amount of rs 9, 800 and...

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I have booked ticket from indore to bangalore on feb 25, 2020 via paytm website. Travel date on 28 march due to covid-19 the flight was cancelled, several time i have contact with them but i am getting hot reponse.
Here with i have attached my ticket copy kindly ask them to make refund the amount.

Parthiban baskran
[protected]...

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Address: 21 mtn arty bde

Please forward my bookng reference number d75ixk. And flight numbers is i5-2991 pls refund my cancellations amount...

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Address: 4th and 5th Floor RMZ Galleria,, Yelahanka, Bangalore / Bengaluru/Karnataka 560300

Website: airasia.com

Pnr: q6ujrn. Flight cancelled by airasia itself. Promised me refund or credit amount. Had booked through flipkart. Flipkart said they cannot do anything from their side and told to contact airasia.
Refund/credit amount is stuck since 4 months.

Attaching a screenshot of the same, in which they promised the refund in 2 to 3 working days but not yet done. It is showing 'completed' but it is false.

Please...

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We took our flight on 28th july from bangalore to Bhubaneswar. Our luggage weight was more than 20kg and i paid twice 1600 in BHIM and the transactions were successful from my side but from your side the transactions were showing timed out and one of your flight attendant said it will come after some time so no need to worry she gave me one reference id. If you will not get your money in case call our customer care and provide the reference...

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Dear sir,
Earlier on 23.07.2020 i booked a ticket from air asia mumbai to kolkata of rs 5286 (Pnr no:y696jq). Due to corona the flight was cancelled and on 02.08.2020 i received a message of getting refund of 1135 rs out of 5286 rs. I could not understand why a huge amounts were deducted as i have not cancel the flight. It actually was cancelled by the airline department. I want to know the reason behind a huge amount deducted. As...

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Address: INDIA

Website: AIR ASIA INDIA

I am having a bad time with air asia for the past few months. First i booked a flight from chennai to kolkata which was cancelled due to covid. Instead of refund all i got was credit shell with big member id. Then almost three to four times the flight which i booked by the given credit shell all got cancelled. Now even the big member id got locked and i mailed them to clear the issue. But still the same problem appears. Big member id :[protected]...

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Dear team,

Its very sad not note, you don't have a " humans for right interaction" and left all to some software which never helps out. Ref. my name and conact no registered you can track the same, the fligts are cancelled due to lockdown and by defaulty i should get the returns in airasia big acount, but till now it is showing " no value added".

Kindly resolve out this so i can use the value. I am tired of...

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I recived and email for Job in that written you have to deposit 9800 then i deposited then he call and told that u have to deposit an fresh amt 9800 adding 18% GST, 11564 then i deposited he told your gate pass and admit card will be delivered to your residential address then he switch of the mobile .. The person cont number
[protected]...

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My Flight was cancelled by Air Asia India due to Covid 19 and now the airline is not refunding my money or giving me a credit account for the same. Request you to please resolve asap. My details are mentioned below

Name : Manalee Deka
Flight No : I5 - 784
PNR : VSH94L
Date of travel : 5th May 2020
From Guwahati to New Delhi
Mobile : [protected]
Email : deka.[protected]@gmail.com...

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Many times i chased them to return last from approx 2 month. Just every one manipulating only even nodal office who specially known for customer happiness.

Explaining completely

I have booked a flight for 16 april 2020 but due to covid-19 it get cancelled. I re
Booked for 7june 2020 again because of some reason flight get cancelled from airasia itself. So this
Time i requested refund request. When...

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I had unfortunately booked a short holiday in goa for april. Due to the covid situation, those tickets had to be cancelled. However, airasia said that i could not take a refund as i had booked through irctc but could only rebook. I rebooked for august 13th and return on aug 16th and was assured that i could rebook any number of times. Since we are again not in a position to travel without going into quarantine i need to cancel (Preferably)...

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Dear airasia,

I have booked one flight ticket and that has been cancelled by the airline (Airasia). After i received the flight cancellation mail and call then i have cancelled my ticket through your ixigo.com portal (From this portal i have booked my ticket).

Till date i have not received my refund or cancellation confirmation.

Currently ixigo is not refunding the amount stating airline (Airasia)...

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Address: Bihar

Website: www.rahulpandey1989@gmail.com

My pnr no c9m8wr...

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Address: Purnea bihar

Website: www.rahulpandey1989@gmail.com

Pnr no. C9m8wr is canceled 28 june2020 flight is going to 29 june 2020 plz. Refund my money imidetly cancellation is going to very long time....

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Address: new delhi

I booked 2-3 air ticket from hyderabad to delhi by air asia, but unfortunelty due to lockdown all flight cancelled. I call so many time to air asia but not resolved also they wait on call 40 or 50 mints... My pnr as below;
Yu3svl
I5rgra
Eycztb...

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On Mon, 20 Jul 2020, 20:23 Harpreet Sahota,
Sir,

I'm Harpreet Singh, I had booked a seat through Make My Trip on 20 Jun 20 in Air Asia flight No. I5 715 vide PNR JUY62F from Delhi to Srinagar. The date of journey was 12th July 2020, but later that flight was cancelled by Air Asia itself. I have applied for refund as the ticket is booked through 3rd party. The total ticket amount was Rs 3044/- but partially refund...

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I Booked Air Asia Flight Ticket On 2nd April 2020 Via IRCTC With A Booking Number C75MGX. Flight Is Booked For 17th April 2020, Which Got Cancelled Due To COVID Lock Down Declared By Government. From Since I Am Following Almost Daily Via Website And It Takes 2-3 Hours To Connect And Then They Disconnect Phone. Very Disappointed As We Are A Senior Citizen And They Cheated Us And Not Refunding Our Hard Earned Money. Total Amount What We Paid...

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AirAsia is not responding well that I want my cancel ticket (due to COVID-19) amount to be refunded here are the details of the Flight ticket:
Booking ID: FMNAA3BQPZSG8
Flight no.: I5-788
Route: Delhi to Imphal on 29th March 2020.
Passenger Name: Miss Angom Samita devi
PNR no.: RRPVSR...

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