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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 8, 2024

Complaints 54545

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32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

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Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

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Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

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Airtel reviews & complaints page 1141

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Address: Angul, Odisha, 759122

Sir i'm using your 399 pack for 84 days @ 1gb per day. But today exactly at 2:40 pm when i'm using my internet a message came saying your last data use 0.56 mb and charging 5.36 rupees from your main account, but i'm using internet pack which is still active and also my today internet balance is more than 600 mb for today, so how can they charge my main mobile balance.
So i want my money back and guarantee this will not happen in future...

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Address: 671316

Before 2 week i recharge my airtel dth [protected] ([protected]) for rs.191. But it activated another hd addon. But i recarged for adding the amount to main balance. I already complained too much times. But no response from your side. Please register my complaint to airtel dth services and request for refund that amount to my account and deactivate the unwanted addon....

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Address: New Delhi, Delhi, 110026

Dear officer's,

I am writing in regard of no solution provided by the airtel team even after continuous writing for the signal problem which now a day gone worst label and its shows the sick working of the group while not even providing the basic service for which they are not only charging but getting work license from the government on the basis of providing the proper services to their customer all the time.
br...

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Website: airtel.in

I recharged from the airtel website where it said i will be getting 1gb per day. But after recharging the sms and balance check says it is just 1gb per 28 days.
I tried calling the customer care numbers (121, 198, 12181) multiple times cant get through to an agent. Some of these numbers are not toll free either, and i spent over a hour calling them. There seem to be no proper outlet to call and complain in airtel....

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On my airtel number [protected], according to my current plane I am not getting my data balance of today(27/8/2017)....

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I have mistakenly recharge wrong number through net banking
i call airtel executive for same for rwfung but they said they have ni solution for it
Amount was 794 Rs
Wrong number was [protected]
Transaction id was[protected]
My correct number was/is [protected]
Kindly solve mu issue...

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Hi,
I, abhinav chaudhry, using airtel services on my phone received a message that i have been subscribed to ' gameclub ' service today. This has happened previously too but i ignored. I have been unnecessarily charged with rs.35. I am getting annoyed with these type of money making tactics they are employing as many people won't notice and they will continue to charge money for the services the consumer didn't even ask.
br...

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I requested cancellation of my 4g hotspot. Customer care called me and asked me not to cancel and that they would give me a plan of rs 450 with rs 300 loyalty discount. I was assured that my bill would be rs 177 per month. However a different plan was activated and rs3807 was deducted from my account. The call was audited and airtel admits the mistake. Now they are not refunding my money. Please help. This has been going on for 1 month now....

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Address: New Delhi, Delhi, 110092

I had requested to convert my prepaid sim to postpaid 499 plan. The executive came and gave a new sim with number[protected]u. Yesterday i got a message from airtel that address verification has been completed and conversion will start shortly. Meanwhile my old sim which was prepaid was stopped and there was showing no network so i changed my old sim to the new sim. The new sim is also not showing any network.
Now neither...

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Address: Udham Singh Nagar, Uttarakhand, 262308

Dear sir/madam,

I want to swtich from airtel. The procedure says that i have to sent sms to 1900. But i am trying since more than 2 days to send a sms to 1900 from airtel but inspite of repeated attempts, it says message sending failed...! Even i balance and msg center no correct.
198 not working g.
With regards
Vikas pandey, uttrakhand
[protected]...

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Address: Chennai, Tamil Nadu, 600037

Website: myairtelapp

Dear sir
I have recharged mobile no. [protected] chennai zone for rs.199/- (All calls free and 2 gb data 3g/4g) from my airtel app ([protected]), but the amount of rs.199/- got debited from my airtelapp account but recharge is not done though it showed recharge is successful.

When i enquired with my wife she told recharge is not done.
Please request you to look in to this, i never expected this to happen from such...

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Address: Pune, Maharashtra, 411015

Website: airtel.in/opennetwork

Airtel team,

Astonished by the response given by customer care team. I have been with airtel for more than 13 yrs now. I have been reporting signal loss and network coverage issue for last 2 weeks on open network help desk. They are reluctant to take complaint, just close the ticket saying it's poor indoor network.

For 13yrs never ever i got a indoor coverage issue from the same flat i am living around. How...

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Address: 560068

My main balance was deducted for rs 35 for some nonsense service which i did not opt for. Msg:-
Thanks for choosing modelmaniaw on your airtel mobile. You have been charged rs35.0 for 7days. A/c balance: rs35 at 01:57. To deactivate, call or sms stop to 155223

Please explain this. This is not the first time this has happened. I don't understand why you have such nonsense and vulgar services. I need a call from you with...

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Address: Bangalore, Karnataka

Website: airtel.net.in

Airtel India's worst network who gave u fastest network award this network am seen this type of network how many times i gave u complaint but u people not gives u any responce am telling u people this my num [protected] ur born to ur mother just responce r not to that don't give me...

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Address: 560043

I took broad band from airtel paying 6 months tarrif as your sales person had assured good service and speed. I am aghast to note that the net which worked for few hours had very low speed few bytes per seconds and stopped completely today. Though you claim 24x7 service one of your customer care says the complaint will be attended on monday only. You people are taking customers for granted. We wanted to work on net today and tomorrow but...

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Address: Pauri Garhwal, Uttarakhand, 190001

Website: Airtel

I as a consumer check my best offers on my mobile number :[protected] and found a date pack cost : rs 145 benefits 4gb, so i went to the retailer and did that recharge after couple of days my data balance left was : 424 mb so i switched on my data connection to utilize it but did not work, so i checked my balance again, data balance was same as 424 mb but my main balance amount rs 22 was missing, so i called customer service to know about...

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Address: Srikakulam, Andhra Pradesh, 532001

Website: www.cosumercomplaints.in

Dear service team,

Hi, this is mr. Y venkata rao from srikakulam having airtel prepaid mobile no [protected]. I lost my mobile today morning, hence, i want to request the airtel team to please block this sim card asap.

Please guide me through the process of issuing a duplicate prepaid sim card (If possible, with the balance amount from my previous sim). I expect a quick solution to my problem with further knowledge...

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While doing bill payment for my no. [protected] through airtel app the amount of rs 811 has been deducted, but the recharge did not happened.

I received a couple of messages from airtel that the transaction has been failed.

Transaction ids:[protected] and[protected].

Today is the last day for bill payment. I have email to airtel but did not got any response yet

Please help....

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I am unable to make outgoing calls while in roaming. Incoming call is working fine. This is happening since past 2 days. I recharged a pack of rs.399 and it showed recharge successful. As soon as i call a number it immidiately cuts off without ringing or any voice recording being played. I am currently in bhubaneshwar and only have one sim. So i m not able to contact anyone via phone calls. This is becoming really problematic for me. Kindly...

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Address: Faridabad, Haryana, 121001

Website: Www.airtel.com

Hi i have paid the amount 293 and still i am not able to talk. This is pathetic i was coming from uk and faced lots of problem as not able to talk even recharged successfully. Transaction details is[protected]. Amount 293. Very disappointed services, if you will not be able to fix z the issue in next 48 hours, please let me know i will move to other good operator like vodafone, reliance etc. My number is [protected].. Do revert asap...

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