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Updated: Nov 8, 2024
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V
vasanthclintjackson
from Chennai, Tamil Nadu
Dec 29, 2017
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complaint against customer care member

Address: Madurai, Tamil Nadu, 625014

Sir, i required to change my postpaid number to prepaid ([protected]) in the airtel office at krishnapuram colony, madurai-625014 but the customer care authorised person name of (Mr. Selva kumar) make my application form as very delay upto more than 1month... So iam totally disappointed of his this irregular action & i seems to enquire about my application but, he didn't say anything about revelent inspite of he makes sound of quarrel (With...
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A
Ashwinkumar Boosani
from Hyderabad, Telangana
Dec 29, 2017
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activated ecs without informing & charging huge amount

Address: 500039

I have an airtel postpaid connection since 8 yrs. For 4 yrs i was using ecs service and asked them to stop ecs 6 months back. They took 3 months to stop my ecs. Finally after 3 months they stopped the ecs. 3 more months down the line, ecs has hit my bank account again without me being informed!. I do not have sufficient funds in my bank account. The ecs is bounced and i had to pay penalty for ecs bouncing.
For their mistake of activating...
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R
Ramanuj Paul
from Bengaluru, Karnataka
Dec 29, 2017
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delay in duplicate sim activation

Address: 560068

I have always been a fan of airtel because of their superior quality of service. Even when everyone was jioing around i stood up for airtel in my group with quality of service as the only weapon. But this fan of yours is hurt now.

#airtel - 6days and still i d'ont have the simcard activated. I had just initiated a sim change request and this is how they treat. 20 plus phone followups, 7 times store visit, 3 times new sim....
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L
lvs.satheesh
from Mumbai, Maharashtra
Dec 28, 2017
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invalid sim /no service

Address: Chennai, Tamil Nadu, 600083

Hi i have been a airtel prepaid sim for more than 10 years 2 year ago i have updated a 4 g sim too. But from today evening it self it doesn't work it shows as invalid sim (No service) when i contact the customer care through other mobile network they said there is no any issues at our side, and askes me to change the setting in mobile network though i have done as per their guidance my sim is in the same condition.
Kindy rectifie the...
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P
Piyush chettri
from Roorkee, Uttarakhand
Dec 28, 2017
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fraud transaction through sbi credit card to airtel money

Address: Kanpur, Uttar Pradesh, 248001

I had got a call from a number [protected] saying that they are calling from sbi and they are offering some reward points. A girl asked me to provide 16 digit card number which i denied, then she asked 4 digit which i gave. She then told me my 16 digit number. She also told not to share my cvv number with anyone. Later on i got 3 messages with otp. 1st transaction 10000 to airtel money, second 10000 to airtel money and third 2000 to paytm....
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S
Sreenivasulu Buma
from Bengaluru, Karnataka
Dec 28, 2017
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network issue for the past 3 years

I have been requesting about bad network in our area (Anantha nagar phase -2, electronic city, bangalore) for the past 3 years towards airtel customer care. There is no action was taken and they always says the issue would be resolved in 3 months but it never resolved. Current it is very bad situation the signals are still worsen in our area. Due less signal it may draw more current which leads to health issues as well. Truly don't know is...
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A
aaa123aaa
from Samalkha, Haryana
Dec 28, 2017
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about being given less 4g internet data on sim recharge against the promised data

Sir, the company is not providing the spitulated time/days for sim recharged for internet 4g connection under number[protected] as details below:
1. Recharged on 17/10/17, plan rs. 399, 1 gb daily for 70 days but plan closed after 28 days aginst the agreement.
2. Again recharged on 17/11/17, plan rs. 399, 1 gb daily for 70 days but plan closed after 35 days.
Both time it was first promised for 70 days but curtailed earlier.br...
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N
Neeraj9 Singh
from Chennai, Tamil Nadu
Dec 28, 2017
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data reduction and connectivity issue after 4g recharge on 70 days plan.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I do not consume my daily data limit, but airtel system is showing it as full used daily data limit. Even detail data transaction in airtel system is not able to show full data consumption. When i told customer care to write complaint on same. They are not ready to take complaint. I am using airtel for so many days, but these time airtel is not able to provide proper service. Sorry to say but bad luck airtel....
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S
Subhrajyoti Bhowmick
from Kolkata, West Bengal
Dec 28, 2017
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money is being deducted

Address: North 24 Parganas, West Bengal, 700110

A unwanted transaction of 6 rupees is being made from my airtel payments bank at 18:20 on 28 dec 2017. i didn't made any transaction from my payments bank acc. bt the money is being deducted. Showing a transaction id :-BATCH[protected]
and to whom the transaction is made is on the picture which i have attached the compliant. Now if there is any type of action not been taken, i will be forced to use my consumer rights.Thankyou...
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V
Vipin Thathiriyat
from Korampallam, Tamil Nadu
Dec 28, 2017
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next gen tv activate

I am vipin. Next generation tv service is activated in my number without my consent and deducted 250rs for two months. When i called customer care they says i have double confirmed by sending sms. However am sure that i have not activated. Now they can't refund the amount. This is clear case of cheating customer from air tell company. My number is [protected]....
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M
Möüsümï Rôy Ñãskãr
from Delhi, Delhi
Dec 28, 2017
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I'm not getting my refund money.

Hi,
I, Anirban Naskar applied for airtel broad band connection on 15th December, 2017 with all documents and paid advance Rs.500 through cheque to a guy "Sourabh", contact no.-[protected]. My CEF NO.[protected]. Till today I haven't received any call from airtel provider or any proper responce from appellate team. So, I want my money back as early as possible.Regards, Anirban Naskar...
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D
Dhanu Jaya
from Delhi, Delhi
Dec 28, 2017
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airtel wifi dongle activation

We have purchased 6 numbers of Airtel WiFi dongle on Dec 1st and we paid the money also.

But the WiFi dongle still not yet activated, we are calling the person who is from airtel dealer and he is not picking up the calls/not responding properly.

Later he had sent the dongle bill through mail, Please find the attached photo.

Is it really required so many days to activate the service.
br...
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N
NagaGanta
Dec 28, 2017
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unable to make outgoing calls

Dear,

I have activated international roaming pack for 30 days (Inr 3998) on 03-dec-2017 but i am unable to make any outgoing calls now though still i have free outgoing calls offer.
Request you to consider this on priorty and help me.
If not, please pay the money for those days during which i could not make any outgoing calls.

Details:

Mobile number:+91- [protected].

Please...
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S
srglto
from Mumbai, Maharashtra
Dec 28, 2017
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complaint about airtel broadband

Address: 600024

I was having a boradband/fixed line connection in my home. However, i have never utilised the full capacity of the same. Technician used to visit when ever we lodge a complaint but the problem starts up very soon. At last i cancelled the connection and installed the services of other operator. I spoke to the service department for more than 30 minuets as she want to retain me, while the technician still not able to reinstate the service....
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B
Bendriloza Basumatary
from Ludhiana, Punjab
Dec 28, 2017
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complaint on roaming

How can u mke ur company customers suffer on such way??
As i hv been on tour at north east, basically m from punjab
Mah outgoing has been stopped nw m nt able to ring anyone
Just incomng is going on.. N evn i hv lots of blnc dats rs 173.. N i thnk dtz enough.. Dan why m nt able to mke call n outgoing has been stopped.. M really disappointed.. Please make up a solution foh it...
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P
Phani Koundinya Sriram
from Bengaluru, Karnataka
Dec 28, 2017
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wrong information provided and misguided customer

Address: Bangalore, Karnataka, 560067

I visited airtel store in itpl asking to change my postpaid plan to prepaid, submitted my documents and they promised me its done. Now after a week i got to know that its not processed yet. Fake promises will result in loosing customers. Change my connection to prepaid asap. Airtel experience is worst experience. Airtel will loose all its customers very soon with fake promises and un professional behavior...
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S
Suraj kumar123
from Dongargaon, Chhattisgarh
Dec 28, 2017
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week internet

I upgrade my sim to 4g. I am not getting this 4g facility. Now system is showing 2g. I am not satisfy your service. So i want to switch other service provider. Last few days my mobile is not showing 4g. Internet speed is very slow. Please give me 4g facility. Because i upgrade my sim to 4g. I am very unhappy of your service give this number. I am unsatisfy your service....
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P
Praveen Vij
from Delhi, Delhi
Dec 28, 2017
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airtel balance deduction for whatsmob

Address: 641045

Found it today (28/12/2017), deduction of amount rs 35 from balance for some vas called whatsmob which i never activated. Than i deactivated it and called customer care and requested and then enquired, but they have no idea and tried to tell me that they are deducting this amount from my balance for some pages i might have visited on google as pop up and accepted, which i didn't do and even don't know when the services got activated. They...
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A
Arya Shaji
from Bengaluru, Karnataka
Dec 28, 2017
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billing is always incorrect-since past 5 months

Address: Bangalore, Karnataka, 562107

Billing is always high than the opted plan.
Pon checking the bill in details i always find that cug call minutes are included in the local call minutes whereas the cug minutes are free.
Sometimes additiona internet charges are added (Once they had charged 580 rs in addition). Each time we need to call airtel and clarify the bill deatils for whch they give petty reasons that there is a technical glitch.
I dont undestand...
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D
dipakwani
Dec 28, 2017
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range problem office problem

Address: Pune, Maharashtra, 412208

Dear sir/mam
Please sloved reng problem my office addres
Last 3 month problem please sloved.
I am airtel customer care call but not positev rep.
My office use airtel sim qty=40 people
Please slove my problem

Office add - comau india pvt. Ltd.
34 km milestone, pune - nagar road,
Shikrapur, pune - 412 208

Thanks;

Dipak wani
Engg.
[protected]...
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