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Updated: Nov 8, 2024
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S
SivaKumar Yellapu
from Chennai, Tamil Nadu
Dec 28, 2017
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unable to do recharge my number after converting from postpaid to prepaid.

Address: 560037

I recently converted my airtel connection to prepaid from postpaid, thereafter i am not able to recharge online.

I tried calling customer care many times, they don't respond to my calls. Initially my call used to get connected to airtel postpaid staff, they told it isn't their concern and told me to speak with prepaid staff (Which is not happening, since my call is not going to prepaid staff).

Till now i tried...
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A
Arunk1309
from Chennai, Tamil Nadu
Dec 28, 2017
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no respect for the customer

Address: 605011

On the morning of 26th december 2017, i planned to recharge with the plan of 448 (Unlimited package), i already had balance of rs/- 50 in my airtel wallet.
So loading with another 400 will help me to recharge the pack.

To do it i loaded 400 rs the wallet through debit card mode and first few times the transaction has been failed. After a few tries i fed-up and decided to do the recharge later. But a few minutes later...
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S
sudiptoftbl
from Mamit, Mizoram
Dec 28, 2017
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dth tv recharge/ account debited but recharge not done.

Address: Patna, Bihar, 800016

Dear sir,
My airtel dish tv id no. [protected], txn no.[protected] on pos 81803286 dtd. 28.12.2017 at 8.02 am.
I have recharged the said dish tv id for rs. 200/- and my bank account was debited for the said amount. Very sorry to say that an error message was delivered and my dish tv recharge was not successful. My set top box was on during recharge.
I will be thankful if you refund the amount of rs.200/- in my account...
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H
haricharan bapatla
from Bengaluru, Karnataka
Dec 28, 2017
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disconnected from network during postpaid to prepaid migration

Address: Bangalore, Karnataka, 560037

I've migrated from postpaid to prepaid connection recently after i got vexed with the poor signal strength, lack of transparency in billing, intermittent loss of data connectivity among many other things.

After several rounds of talks and negotiations, i finally succeeded in getting prepaid sim. The real problem started here, when i swapped my post-paid sim card with prepaid sim card after loosing signal on the former one....
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R
Rajat Pratap Singh
from Kanpur, Uttar Pradesh
Dec 27, 2017
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mnp problem rcom

Address: Varanasi, Uttar Pradesh, 222137

Hello,

I am having problem in porting my number from relience to airtel. On 15th december'17 i went to airtel relationship office, near near bhu lanka varanasi and submitted my port pin number (Re222188) and all the documents they said me to submit and also given rs. 50 for that as they asked me to pay. Now this is 28 december'17 and my number not yet been ported into airtel. I made phone call to airtel office two or three...
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P
Pankajbmcp
from Kolkata, West Bengal
Dec 27, 2017
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talktime not inactive

I had recharged 399 onwards November. And it's valid till 23jan 18. But from last 10 days though net acive but calling has not done, only told that I hv no balance in my account. Please resolve this issue. I tried to contact customer care, they told it would be resolved in 24hrs but not happen anything. I did all what they said, till the problem has not been resolved. My no is [protected]. Plz resolved this issue ASAP. Thanks regards...
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N
nagababu1995
from Bhongir, Telangana
Dec 27, 2017
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unstable data connection

Address: 521324

Since 3months I am getting unstable data connection.before 3 months I used to get data at speed of 1MB/s .now I am not able to get even 50KB/s also I have given many complaints but not solved.I have also attached the screen shot of airtel open network result.I am not only the problem facer many are facing the same issue.

Contact no:[protected]
Name:MUTYALA NAGABABU
email:[protected]@gmail.com...
+1 photos
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D
deviprasad raju vysyaraju
from Hyderabad, Telangana
Dec 27, 2017
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network issue in hyderabad

Address: 500032

I have raised a complaint regarding airtel network issue in my place JV Colony, Gachibowli, Hyderabad around 2 months back, but my friends were telling that the issue persists from last 4-5 months in this area.

I contacted customer care for 10 times for providing temporary solution, since the signal strength and quality is very bad here, but the concerned team is telling that it will take months time to resolve the issue. It's...
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H
Harsh Vardhan Jakhar
from Gurgaon, Haryana
Dec 27, 2017
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bad service and complaint redressal

Hi,
Recently I ported from Vodafone to Airtel. I have a serious complaint that I have been discussing with Airtel's customer service representatives over the phone since almost a month, and at this point I have given up any faith whatsoever in them. Airtel has done a great job training them in fooling people, wasting customers' time and efforts, giving made up stories and deadlines, what not. A complete circus ran by con artists.br...
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A
Anithasivakumar
from Coimbatore, Tamil Nadu
Dec 27, 2017
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charges collected rs.125.00 lacs for activating nexgtv which was not activated

On 25.11.2017 the airtel had charged Rs.125.00 lacs for 30 days choosing NEXGTV service, which was not requested by me. Trans ID- N[protected] . It was mentioned that to deactivate call or SMS to 155223. On the same day the msg was sent for deactivation & on 27.11.17 i contacted customer care for reversing the money. They said it is not possible as the service should be stopped same day. And the same was done by me. But they are ready to reverse....
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P
Pushp Kush
from New Delhi, Delhi
Dec 27, 2017
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pathetic services and extremely expensive _ please stop services immediately 01204958119

Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi,
I am using airtel for many years and have been your valuable customer through postpaid and broadband respectively. But this time to my utter disappointment your team has shown a pathetic response to my request.
I have been getting the speed of less than 20 mbps and sometimes even lesser (Attached are few snapshots). I complained about it, but i am getting the same lesser speed intermittently. Above all, this month i have...
+2 photos
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V
vijay73362
from Gurgaon, Haryana
Dec 27, 2017
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port to airtel from vodafone

Address: 122018

Dear sir,

Around one month ago, i requested to port my postpaid number : [protected] to airtel. I submitted all the necessary documents as required after that i got a message of successful address verification, but still my number is not ported to airtel. And even i dont get any kind of response or information from airtel cellular.

I want you to take a look into it, and do the needful for that.

Thanks...
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S
shivangi_desai
from Mumbai, Maharashtra
Dec 27, 2017
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internet not working/ no relevant support from customer care/ new 4g sim not activated

Address: Indore, Madhya Pradesh, 453333

It has been 6 days (22/12/17) since my internet has suddenly stopped working. I have called the customer care at lease 6 times and they have absolutely no idea what to do. They repeatedly tell me the same set of instructions about my sim settings, which obviously have not worked. Then they asked me to get a new sim.
I bought a new sim 3 days ago (25/12/2017) and it is still not activated.
Every time i call [protected] i have...
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P
Padmanabhan .J
from Chennai, Tamil Nadu
Dec 27, 2017
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bank account opened without my consent by airtel

Address: 600092

Airtel payment account was opened without my consent, which i wish to close immediately.

Going to airtel outlet and requesting them to close this bank account created in my cell number did not help much.

My cell number [protected]

I wish some one puts a public interest litigation case in supreme court to get the relief for all airtel costomers.

Padmanabhan. J...
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G
Gajab Bhayo Rama
from Jaipur, Rajasthan
Dec 27, 2017
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misleading information by airtel dth plan

Address: Ghaziabad, Uttar Pradesh, 201012

Dear concern

It is very surprising to know that airtel is misleading its customers by providing wrong information when it comes to suggest best plan.

They had suggested me a best plan as inr 299 which was non hd and was covering almost all hindi entertainment, informative, news and movies channels.

Believing in the company's commitment to provide best to its customers, i continued to recharge for...
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A
ayushjain535
from Meerut, Uttar Pradesh
Dec 27, 2017
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fraud regarding recharge done

Address: Moradabad, Uttar Pradesh, 244001

Dear sir/madame

I had done a recharge of my airtel digital tv on 24.05.2017 customer id:-[protected] with the annual subscription of rs.2850/- under value prime kids pack and with rs.4800/- for my other 2 hd connections with rs. 200/- per month subscription for each.

Now, i came to know that my first connection was recharged with rs.4800/- and my other 2 connections with rs.2850/-. On contacting the customer care,...
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S
Sandeep Lingam
from Madanapalle, Andhra Pradesh
Dec 27, 2017
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refund of wrong recharge amount to correct number both numbers belong to me

Address: 517501

I have recharged my mobile no [protected] with rs 509 and by mistake i have again recharged an amount of 448 transaction id is #[protected]to [protected] whereas the correct number is [protected] transaction id is #[protected] please transfer the same amount to [protected] i have consulted airtel customer care and they have refused to transfer the amount.
Both the mobile numbers belong to me...
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S
sharath srinivas
from Chennai, Tamil Nadu
Dec 27, 2017
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sim card not activated from 48 hours

Address: 560055

Sim card is not activated even after 48 hours. Customer care is suggesting to visit the stores again saying they have mistakenly activated some other sim. This is totally unacceptable as the issue is there from the service provider end and asking customer to visit the airtel store again.
Even mail has been received with complaint number (We have registered your request vide order no.[protected] stating that sim card will be activated....
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I
IbrahimVakil
from Ahmedabad, Gujarat
Dec 27, 2017
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deficiency in their services and unable to resolve

Address: Mumbai City, Maharashtra, 400003

I have been using aitel number since last 2 months. My plan is of rs. 399 on which i was told that i will be given unlimited calls and 100 sms's per day and 20 gb of 4g data. I was mostly attracted towards 20gb of 4g data because of which i chose to be in airtel but however while using the service of airtel 4g i am very much shocked and surprise to see that the speed of airtel 4g was not even the speed of 3g. I mean i am not getting enough...
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R
Rajalak13
from Ernakulam, Kerala
Dec 27, 2017
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airtel sim not working after changing the sim to the same number

Address: 621651

My airtel number is [protected]. I changed my old sim and got the new sim of the same number. After a day i could see the signals showing in both the sims. But the new sim is not working (No incoming, no outgoing). The old sim, i am able to do outgoing calls but no incoming calls. The dialers are getting busy and not reachable message when dialing to my number. Please resolve this issue asap as i need to make some urgent calls....
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