Claimed

Airtel Complaints & Reviews

www.airtel.in

2.1

Updated: Nov 8, 2024

Complaints 54545

Resolved

21961

Unresolved

32584

Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Service Providers

Airtel

Recently resolved complaints

View all complaints

Online recharge failed by money deducted from bank

unresolved broadband internet issue since may 18, 2024

Airtel DTH fraud

regarding unable to use my top up balance from airtel

Recharge is failed

Most useful reviews

59059 not working for activating sim

Airtel SIM card not working in Dubai

no network after porting into airtel

my airtel sim is showing access error

Online recharge failed but amount deducted

Featured stories

Wrong recharge request for refund of wrong recharge amount

Six months of delay in refunding the balance amount

Facing signal problem

Airtel reviews & complaints page 957

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Shimla, Himachal Pradesh, 171001

Dear sir,
My airtel no. Is [protected]. I had installed your my airtel app and add money in wallet but when i tried to make payment through my airtel app it shows that you can send money only upto rs. 0 in to bank account as of now.
I also visited at your store but they didn't gave me any relevant answer. Now tell me where should i go?
Kindly resolve the issue asap....

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Ranga Reddy, Andhra Pradesh, 501101

Messages are not getting sent in my mobile, if i call customer care, there is no proper reply from customer care.
Though i set smsc number +[protected]in my moto e4plus android mobile, messages are not being sent

If i go to local airtel office vikarabad, even there is no proper response and they are asking me to either take new sim and demanding rs 100 for new sim. Or go to hyderabad for solving my problem.
br...

Helpful

Found this helpful?

Write a comment

I'm a long customer of airtel, from past 3 months i'm not getting a proper signal at all for using the internet. I thought to switch to another service because of it's poor service but when the pack is about to expire in 3 days again it worked very well so i've renewed the pack with 448/-. Again i'm facing the same issue. Kindly resolve the issue asap, getting frustrated with the worst service from such renowned network....

Helpful

Found this helpful?

Write a comment

Address: Kolkata, West Bengal, 700091

Website: www.airtel.in

I had a post paid airtel data connection # [protected] which had been permanently discontinued on 18th november, 2017 with the help of saltlake city centre-i airtel store & even i've paid the amount of rs. 70/- for the rental from 11th - 18th nov.17 as per airtel store executive. They have helped me to permanently discontinuation of the number. Few minutes later customer care called me & they did same. After few hours later the connection...

Helpful

Found this helpful?

Write a comment

Address: Varanasi, Uttar Pradesh, 221011

I have loaded 1417 rupees in my airtel payment bank account of no. [protected] but m unable to use it. It always give error "debit from this account not allowed" whenever i try to transfer any amount to my bank account or if try to rrecharge or anything. When i visited airtel store they told me that they can't do anything regarding airtel money n told me to call 400 but that customer care no. Has no option to talk to customer care executive......

+2 photos

Helpful

Found this helpful?

Write a comment

Address: 560076

[protected] (Parent), [protected] and [protected] (Child)
All the above mobile nos. Were on prepaid for more than 10 years.
Airtel office at bannerghetta road bangalore offered me post paid offer
Converting from prepaid to post paid where in child no. Will get waiver monthly charges. But so far, i have to fight for this waiver every month.
Fed up with the customer services i have opted revert back to prepaid connections...

Helpful

Found this helpful?

Write a comment

Address: Patna, Bihar, 800014

Website: Airtel dish tv

My airtel digital tv account was suspended on 25th dec after that i had done recharge of rs120 after the recharge my tv account balance is 134. But my account shows suspended due to low balance. After that i had speak to there customer executive they told me your service will not resume because you have to recharge ur tv with minimum rs150. They didnt resume my tv due to low balance according to them instead of having rs134 in my tv account....

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500002

Hi, i have been using airtel since 14 years and i appreciate the fact that i have been with airtel becox of the strong network. Since 2 years there is network problem at my home. I have raised a compliant in july 2017 and i have been following it up with airtel (National escalation team) but of no use network issue is not resolved till now. They are not giving me any deadline as to how much time do they need to solve the issue. Agents are...

Helpful

Found this helpful?

Write a comment

Address: 560061

I have disconnected airtel broadband on nov 8 of 2017. To refund 880 rupees they told they need 50 days. Even after 50 days, they are asking for again 20 more days to refund.

I lost patience as i have called and mailed many times to refund..

I think airtel is in debit... They need to pay loans to banks or what with my 800 rupees..?

Airtel is behaving like a beggar......

Helpful

Found this helpful?

Write a comment

I am from northeast india, Imphal east.I have been using airtel like 4-5 years and more including my different no.Infact, all my family member uses airtel only. For a very long time, 4g coverage was very bad. It was fixed recently(I think ). I get the speed a normal 4g user would get. But it is very unstable. I measured the ping through speed test .it was awesome, but the high jitter put the network to a different level. It's all messed up....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 302012

Dear sir,
My name is manish kumawat. I want the call details of the months september, octomber, november, december of 2017 because i needed it.
Please send me call details through emaill
My id is :- [protected]@gmail.com
My phone no is:- [[protected]]
I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for my airtel prepaid no.
Regards
Manish kumawatbr...

Helpful

Found this helpful?

Write a comment

Address: Kozhikode, Kerala

Website: [email protected]

Dear sir,
I am using airtel post-paid connection with phone no. [protected]and i’ve applied to change my connection type to prepaid on 18 november 2017, submitted all the documents required and i was told it will be activated within 48 hours by airtel customer service executives. However, it is not yet activated till date. I called the customer executive on 23 november 2017 and they told me that the postpaid connection will be activated...

Helpful

Found this helpful?

Write a comment

Address: 600037

Airtel complain numbers = 1192650, 1193058, 1245065, 1246190
Rs. 9000 debited from my account while making a transaction through upi vpa address. The amount still not credited into the beneficiary bank account. Contacted the beneficiary bank but they are not able to trace the transaction with the rrn number provided. Today is 9th day and still not action taken place....

Helpful

Found this helpful?

Write a comment

Address: 768233

To
The chief managing director,
Airtel, india.

Sub - customer grievance about harassment.
Dear sir,
I, satnam singh aujla, would like to lay few lines into your kind consideration and favorable action that, on dt. 19/10/17, 11.27 pm (Call recording enclosed), i made a call at 121, regarding my recharge of rs. 399 but during my conversion with airtel customer care representative, told me that after...

Helpful

Found this helpful?

Write a comment

Address: Ghaziabad, Uttar Pradesh, 201012

Dear concern

It is very surprising to know that airtel is misleading its customers by providing wrong information when it comes to suggest best plan.

They had suggested me a best plan as inr 299 which was non hd and was covering almost all hindi entertainment, informative, news and movies channels.

Believing in the company's commitment to provide best to its customers, i continued to recharge for...

Helpful

Found this helpful?

Write a comment

Address: Dakshina Kannada, Karnataka, 574203

It is given that, there will be flat 50% cashback on recharge through airtel payment bank.so i recharged for 448 and i got only 20rs and when i called customer care there were telling that you should recharge 5 times to get 50% cash back.so
Now the point is the given information about offer is wrong so i need full cashback and i dont want any offer from your side....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: 560093

Website: www.airtel.in/partnerworld/Grievances

Hi,

This p. Kumar from bangalore, i'm a airtel postpaid user (Mobile:[protected]) for almsot 10 months.
I'm facing network issue from august 2017 and i have submitted compliant for the same. Compliant no:79091460 and many more.
Till date airtel is investigating and trying to resolve my network problem, but charging me exactly same. I feel whatever the bill i'm getting from 3 months and i paid is not correct as...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 600041

With due respect still (Cos anyways its my money which is locked in airtel and i need that back!)

Mr. Gopal vittal, have you or your ancestors built this company by stealing customer's money like this all this while?

When a customer calls/mails regarding an issue, please ensure you address it! You are employed/owning the organization just because of the fact that customers are using your (Least happy to call...

Helpful

Found this helpful?

Write a comment

On 24th dec 17 network got disconnected. While talking to your help line numbers, they told to remove the sim and switch on and repeatedly told by many of members connected through help line numbers.
On 25th, even calls could not be made. When visited your airtel show room at pondicherry uzhavarkarai, they told sim is not working. Accordingly, i purchased new sim by giving aadhaar details. At the show room they told it will be activated...

Helpful

Found this helpful?

Write a comment

Sir, please deactivate my airtel payments bank account as i already have many accounts to be maintained and i am so afraid about my big transactions as this account receives my all transactions into it.

As i know about it that i registered in airtel app through my registered airtel mobile no. I know that i am being registered but don't know that the app makes airtel payments bank account by this registered mobile no. And my...

Helpful

Found this helpful?

Write a comment