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Updated: Nov 8, 2024
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Z
zohra K
from Mumbai, Maharashtra
Dec 22, 2017
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network issues in the router

Address: Mumbai City, Maharashtra, 400002

Almost every third day the internet connection is lost on my airtel broadband router. This is a serious problem as i use it got office and not home. I don't receive the physical copy of bill and then there are late bill payment charges added to the same how do i pay the bill without receiving it
Let me know what can be done or else i'll have to switch the network...
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kpunkaj
from Tezpur, Assam
Dec 22, 2017
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network and data connection problem

Address: 784001

I am having an issue regarding 4g, 3g services in my area. I have lodged a complaint with airtel bearing sr no 81758919 dated 09 dec 2017 with a promise to resolve the same within 4 days. There on i received a couple of call from the customer care/technical team. The caller asked for my identity and the inquired about the issue. I explained all of them each time that there is data connectivity issue in the area and signal strength is just...
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R
Rather saahil
from Karnal, Haryana
Dec 22, 2017
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fraud messages and services from airtel

Address: Pauri Garhwal, Uttarakhand, 190001

🎾I got a messege of Rs 199 = unlimited local and std calls along with 1GB/day for 28 days.But when i recharged with 199 i only got 1GB for 28 days.Thats fraud and injustice and now want the same benefit that i got in the messege u can check my image.I should get 1GB/day for 28 days other wise i want my money back from airtel and i don't want airtel to be my Service provider...
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R
raman4ca
Dec 22, 2017
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airtel customer care issue 22112017

Address: Chennai, Tamil Nadu

Hi,
We have lost our landline connection and broad band connection more than 3 days ago. Also, It is more than 3 days now and their call center floor manager is saying that they cannot promise anything and if possible I can contact their senior management for this issue. Everyday we are calling them for the issue.
We are clueless and helpless now....
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M
Mustafa Attar Wala
from Kolkata, West Bengal
Dec 21, 2017
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migration from postpaid to prepaid not yet done

Address: Indore, Madhya Pradesh, 452014

Its been 2 months and more I have given request to migrate my mobile number [protected] from post paid to pre paid, but still it is not yet done.

Just because of your poor service i have paid 2 months of bill without any usage.And all my banking and other works are impacted due to this.

I make contact with Nodal office also, they assured me to do it by 18/12/17 but not yet activated.

I am very frustrated...
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L
Lipi Bag
from Delhi, Delhi
Dec 21, 2017
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customer service/ pack activation

Address: 110024
Website: Airtel

It is hugely disappointing that the customer service center of Airtel is absolutely ###! Pardon my language but you people don't have any sense of responsibility. It you can even help your customers then why the hell have you opened a customer service on the first place? I got my number recharged with Rs 500 so that I can activate the 448 or 359 pack from my phone itself. But without any prior information or message on my number, that...
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I
Istyaque zafar
from Bulandshahr, Uttar Pradesh
Dec 21, 2017
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my prepaid plan not working properly

Address: 713347

My mobile no is [protected]. I hv recharged 399 pack.. But when i'm in roaming free call is not working internet is working when i am in roaming, but call is chargeable too high. My handset is mi y1 model. When i am in roaming symbol "r" is not showing in top side of network. So what is the problem let me told and please solve my problem as soon as possible....
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S
Sravan kumar Reddy
Dec 21, 2017
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airtel customer service worst in chennai

Address: Chennai, Tamil Nadu, 600119

Recently i have migrated from postpaid to prepaid. I got my prepaid network after a week after getting network i cannot recharge my number. I have called customer service they are saying just "sorry for the inconvenience caused". They are not resolving the issue. India's worst customer service.
These are the complaints which i have registered on airtel.
Ref57242979
Ref56921430
Airtel is playing with customers....
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V
vanm11
from Chennai, Tamil Nadu
Dec 21, 2017
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airtel malpractice in bill payment

Address: Chennai, Tamil Nadu, 600040
Website: www.airtel.in/postpaid-bill-pay

Bill payment on airtel website does not allow paise.
The reason online payment and transactions are made is to transact in paise and decimals. However airtel website has been build in a very clever way to cheat customers. Bills are generated involving paise and when customer tries to input same in the amount due the bill amount gets rounded off to a higher denomination. My bill dated dec 2017 is for amt rs 234.32 but while trying...
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R
rahul3544
Dec 21, 2017
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fraud promise and incorrect information

Address: Bangalore, Karnataka, 560103

I ordered an iphone from airtel with 7777 and 2499*24 plan.
This is the second time i have ordered the phone
Like previous attempt they did a fraud promise every day
Time is being passed i did not got any delivery yet, just got an call from airtel call centre saying that my order stuck due to some issue
And they are clueless about delivery date,
Its complete fraud from airtel...
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M
Mrs.Shubham
from Bareilly, Uttar Pradesh
Dec 21, 2017
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reactivation of 9900421073

Address: 560100

I was in mexico for the last more than two years. I am having a airtel no. [protected]. I returned to india. On return the simm in question which not working. I am interested to keep this additional number. I hope the no is free & available, kindly reactivate the same, so that i could avail service accordingly.
Mrs. Shubham jain
[protected]
Bangalore - 560100...
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M
Mathio
from Mumbai, Maharashtra
Dec 21, 2017
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broadband - non-fulfilment of commitment and not refunding my money

Address: Bangalore, Karnataka, 560035

Dear airtel team,

It is disheartening to bring to your notice that i feel duped and no one is supporting me to change this belief. The incident log is as below:

I have recently moved from rt nagar to sarjapur, suncity gloria apartments (Bangalore) and had enquired for a broadband connection with airtel. A basic response from your team took over 2 weeks. I was given great hopes of discounts and was persuaded...
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H
Haneefahani CM
from Bengaluru, Karnataka
Dec 21, 2017
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airtel sim 99...644

Address: New Delhi, Delhi, 679322
Website: airtel.in

I was away from state last few months and due to inactive my sim card has been disconnected and check with airtel store, the sim card not able activate, according to store after some time airtel company will reissue sim card some where else, airtel store could not help me out!!!, as this number given to my friends and family... Its very important to get it back......
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R
Raghu naidu
from Bengaluru, Karnataka
Dec 21, 2017
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non refund of unused data

Address: 560037

On 19th i couldn't use my data as well as on 20th due to some service error and i even coundnt connect to customer care to enquire about it and my data pack is of 448pack (1gb/day for 70days) is my data pack and when i called to customer care she spoke to me rude as well as when i told to check she told that option is not available and refund is impossible is this how airtel will loot money? 448/70=6.40ps were it was a loss for me in one...
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S
Santosh9899
from Gurgaon, Haryana
Dec 21, 2017
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airtel hotspot not activated

Address: Gurgaon, Haryana, 122001
Website: Airtel

I've contacted airtel customer care to activate my hotspot. I've paid 3000rs to get the connection on 11th dec'17. However the device is not activated yet, and customer care is not responding.
This connection was taken due to certain emergency, while they have taken the amount but services can't be used. Apart that the dial time takes long time and i m not able to reach their customer care guy....
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sankalp18
from Varanasi, Uttar Pradesh
Dec 21, 2017
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have insufficient information about 4g sim updation for 10 gb data

Address: Kotdwara, Uttarakhand

We were provided with the information that we would be getting the day 10 gb data as soon as we upgrade our airtel sim into 4 g data so after getting updated sim we didn't got that offer as offer possibly received in 3 days. But even after calling to the customer care also they were responsing very rudely and no positive response was there regarding our query and problems we are totally unsatisfied and feel very unjustified that we are using...
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K
Karan Hinduja
from Mumbai, Maharashtra
Dec 21, 2017
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no calls from airtel user after porting

Hi one of my friends ported from airtel to idea and now airtel has blocked his incomming calls from all airtel users, means on his idea number no airtel users are able to call him, airtel i pitu you for such a worst act, before we take this matter to court i am requesting you humble ly to unblock my friends number so that he is able to receive calls from airtel customer. His airtel number[protected]....
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H
hvgpal
from Mumbai, Maharashtra
Dec 21, 2017
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demanding payment without giving bill

Address: Mumbai City, Maharashtra, 411057

Dear sirs,

I want to bring it to your notice about the arrogant and care free attitude / approach by airtel. I am the customer of airtel with mobile (Data card) no [protected]. Till recently i also had another number [protected] with airtel, which i have ported out due to bad network and no resolution by airtel for over 7 months.

After my port out of [protected] out of airtel, i got calls from their customer care...
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B
bobby7mile
from Koch Bihar, West Bengal
Dec 21, 2017
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airtel accessing bank of india customer details

Address: Darjeeling, West Bengal, 734301

As reported in the media airtel has opened airtel bank accounts without the consent of airtel users in the process of linking aadhar to the airtel mobile number. I am one of the victims and am in the process of closing the airtel bank account. I wish to bring the following to your attention:

1. I have a savings account with bank of india since 2007. My aadhar is has been linked with bank of india as per kyc requirements. Before...
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A
athi89
from Tiruchirappalli, Tamil Nadu
Dec 21, 2017
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network problem from my location

Address: 614613
Website: www.airtel.in

Hi i am athiveerachola. My family using morethan 7 prepaid sim. We have network issue last 2 month. I comlaint many times still never solved. We have airtel tower from home with in500meter. But we need to comeout home for internet use. We cannot use internet inside home. Can solve the problem.
Tower location: thanarankottai north,
Pattukkottai (Tk), thanjavur (Dt),
Tamilnadu - 614613...
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