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Amazon India Complaints & Reviews

www.amazon.in

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Updated: Nov 8, 2024

Complaints 20045

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1465

Unresolved

18580

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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return picked up but amazon is not ready to refund my rs 34, 000

not ready to return 340000 item order # 407-7280861-4012337

Paid amount not refunded. amazon scam

regarding the order 405-7740718-4866769 for bajaj air cooler

Return not getting Picked UP

Most useful reviews

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Return pick up verification failed

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

Meu dinheiro est preso na plataforma

I was deceived and scammed

complaint about the delivery boy

Featured stories

Payment stuck in amazon

Carrom board refund amount not given

Replacement issue not satisfied

Amazon India reviews & complaints page 16

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Address: Hyderabad, Telangana

Hello,

i have a product from amazon services as i requested for refund and return service of the product. amazon has picked up wrong item for return with checking the product and have raised a complaint regarding this to service agent explaining them whole scenario and they mentioned they will be helping me out by sending back the product and pickup the actual product but now they say we have issued the refund and we cant...

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Hi,

I have already made complaint regarding missing phone from parcel. But after taking one week time Amazon failed to provide satisfactory response. And this is really surprising that instead of takings strong action against this mischief Amazon is telling me that they have delivered the product. I am sure no investigation has been done Anyway I have gone out of the protocol to record footage from my office when opening...

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Order#[protected] from this 2 items were returned,
1. Van Huesan Women's solid regular fit tshirt red (amount 460/-) and
2. Van Huesan Womens Plain Regular tshirt Navy (amount 404/-)
the total refund was supposed to be 864/-

another order refund is pending
order#[protected]
The Souled Store Superman tshirt (amount 629/-)...

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Address: GOYAL HOUSE, 9-A, OLD SHANTI NAGAR, MODEL TOWN, PANIPAT

Sir I have ordered for a mobile cover on 01.06.2023 and received order on 05.06.2023 by paying Rs. 160/- But as I opened it was not as per order because order was for blue colour and it was of pink colour So I requested to refund back the order and on 06.06.203 I returned it to the courier boy and waited for refund but not got refund of my money paid. When I contact on your customer-care they told me that the product is not received to supplier....

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Address: Bangalore

I had ordered Redmi 9A mobile phone a month back through Amazon application by making an online payment of Rs.7, 990. Then instead of mobile phone I had received Women Handbag and I had informed the support team immediately and they asked me to return back the order which I had received. Few days later when I contacted the team said the order I had placed cannot be replaced and they will initiate the refund only and I agreed for the refund...

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Dear Sir/Madam,
I have done my Jio mobile Recharge for Rs. 666/- with platinum debit card but 100/- cashback not credited
As per Amazon offer period 11th Aug 00Am to 11:59 pm I have done recharge but Rs. 100 cash back is not credited.
Amazon Customer care informed me that the card has used earlier for other order which is out of the current offer period. I have requested them to issue the cashback as per the terms and...

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Started a refund for
Lifekrafts Polyvinyl Chloride Experia rubber mat
Size: 88x58 Cm
Colour: White 88x58 Cm (Accu-Pebble)
But it is showing Return pickup verification failed, even though no one even contacted me.
Refund process is not proceeding now and my 800 rs is stuck.
Order date

07-Aug-2023

Order #

[protected]
Pickup Tracking ID:br...

+2 photos

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Address: Ghaziabad

My an order[protected] get cancelled by delivery boy by himself without an information, , , even customer support also not doing his job properly they are not able handle the complaints, , , , i have discussed with multiple people within 4 hrs every i have to confirm my all the detail to every body, , in the last product not delivered to me and in the last i got a massage " A refund will appear on your original payment method in...

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Address: Hyderabad

A faulty wardrobe is delivered and installed. To refund the same they are not sending technician to uninstall and customer care said to do it ourselves ( even the professional took 3 hrs) and no refund where provided till date...

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I had place an order, wait 5 days to arrive and for 4 days the package wasn’t getting delivered for 4 days. Finally amazon customer said to cancel place another order to other address. The package came something else and now since 2 days no one is coming to pick up....

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The product was left on my doorstep when I was out of town and wasn’t informed on call as well. It was left at my door on 10th of august and i raised complaint on 19th which is less than 10 days but still they are not returning it. The product was not same as shown on the website. It should have been a 4feet by 6feet size wallpaper but they delivered in two parts that is not combined 6 feet as well....

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I ordered a product in Amazon India on 12August which was supposed to be delivered on 14th August.. it is related to preiod pain and we needed it so urgently on 14th August but the delivery guy did not even call or tried to reach address, next day the delivery guy said he doesn't go to the address and returned it to Amazon.
From that day i am talking with thier cusotmer service and they are just increasing dates every day and giving...

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I'm a tourist. My Amazon account is +86 [protected]. I bought a Flipkart gift card for 500 rubles with Mastercard on Amazon, only because Flipkart couldn't pay with Mastercard, but Amazon froze my account. I tried many times to submit to the billing address for unsealing, but was unsuccessful. I used another email to contact Amazon India customer service, but he asked me to provide the order, I can not log in, how can I provide the bill....

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I had placed an order for the book, which showed that the order is delayed.
All of a sudden that changed to delivered. and customer support tells me the return window closed so they cant help....

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I Ordered Placed on dt.06/08/2023, 2 watches and 1 Headphone which was delivered on 10/08/2023. Order ID- ORDER #[protected].
I called Customer care on 11/08/2023 for the first time to return the 1 black watch changed into another grey color watch.
She told me, "I will proceed with your complaint, our delivery boy will come and collect the order". After 4-5 days nobody's come to collect my delivery order to return.br...

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Dear sir
On 07.08.23 i have placed an order for the booking of iqoo 11 5g (legend 16 gb 256 ram) in exchange oh my redme note 10 pro mobile, @₹52528 and paid through my axis bank account, on the same day ihave cancelled my order, and Amazon has given the refund reference number as 74332743220321931193760, it is already 10 days lapsed, but the amount is not credeted in to my account by Amazon...

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This seller is faurd, please don't by anything from this selle, I oreder the item, after sometime received call from seller (Aviska) and he offer me item on only 28700 . He was cancelled my order which I did from amazon and he asked me to pay 13700 first time and after delivery you can pay reset amount. Now he not picking my phone.

To contact Seller write to:AVISKA RAHUL
Subject: Contact Seller - A30B6TOSESFJVS
c/o...

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I have added 200000 amazon shopping vouchers to my account [protected]@gmail.com I want to purchase on amazon. But when I place order through these vouchers my order get cancelled. Costumer care replies that restricted to digital purchases only due to multiple violations of Amazon's policy. What is that.

customer care reply from 4 months
I found that your issue has been already handled by our respective concern team...

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Address: Addis Abba

Website: www.anamazon989.pro/en/user/register/invite_code/LPE35A.html

8th August 2023, I was invited by hiring manager of Amazon mall task platform for part-time job we have conversation through telegram her name is suzan, I was offered small amount first yes and I completed even its withdrawal. Secondly she told me to proceed and choose which amount i can recharge then I chose no. 2 which is 1, 000 birr to withdraw 1, 900 birr I finished the last task suddenly another 1 grab undo task need to do, they told...

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I am very disappointed with this kind of delivery fraud service provided by Amazon. Please find the below details.

Customer Name : Om R Kadam
Amazon order ID:[protected]
Tracking ID:[protected]
Item Name : Supples Premium Diapers
Prepaid Amt : 1368.95 Rs

I didn't received the order but Amazon delivery boy has marked it as delivered at today 9:58PM. After saw this status...

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