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Amazon India Complaints & Reviews

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Updated: Feb 21, 2025

Complaints 20101

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Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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amazon - refund not issued for more than 13 days

After pick-up of item they are denying for refund of Rs 2,999

return picked up but amazon is not ready to refund my rs 34, 000

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I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Return pick up verification failed

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

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Payment stuck in amazon

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Address: Kolkata, West Bengal

I have ordered for a Sony DSC-HX400V 20.4 MP Point and Shoot Digital Camera with a 50X optical zoom on 28th June on Amazon India with the product delivered on 30th June. However when I opened the package instead of the original product it had a Sony DSC-H400 camera with a 63X optical zoom although the invoice which I received was for the original product ordered. I have checked over Amazon and the Sony DSC-H400 camera is priced at INR 18,...

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Address: Thane, Maharashtra

The procurement o[censored]SAMS window view...g Galaxy E7 Gold New leather Flip case cover was placed & accordingly Rs 690/-cost of that product was paid on line on 26-6-15 I have received the Flip cover vide In voice No DL.SDEA[protected], Order No ID[protected].On opening the pack &attaching the Window Flip cover to my Samsung E-7 mobile it is noticed that there is no censor or functions for operating camera or receiving phone...

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Address: Bangalore, Karnataka

I purchased a Sony Xperia Z2 black on 3/07/15 on amazon.in fulfilled by a seller by name TECH ADVANCED. i recieved the product the next day shipped by SARF TRADING. When i opened the packaging and the box there was no invoive and the claimed warranty provided for the phone as mentioned in the product description on amazon.in webpage. I contacted amazon and the seller through numerous mails asking them to send the invoice and the warranty...

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Address: Gurgaon, Haryana

I have order a MICOMAX PHONE on Jan 2015 and as per their advertise and customer support team I they will return the 10% cash back after 3 months of time but it been 6 months I m following them and they are not refund my money. My ORDER No. : Your Amazon.in Order #[protected] I want to take legal action against them . Please suggest me the procedure I have all the purchase documents. Susmita Das...

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Address: Chennai, Tamil Nadu

I have ordered fitness gloves on 18th June.(Order #[protected]. At the time of order the delivery date shown as within 23-29 they wi deliver. But, they have changed the delivery date without intimating me to 30june-8july. I have contacted the customer care reg. this and force them to deliver ASAP on 1st of July. But after 15days(3rd july) they simply cancelled the order (they initiated the refund) and ask me to purchase again. I...

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Fake!! Fake!! Fake!!
Amazon is totally fake sending ake products and not refunding
The customers amount and not taking the returns.

For the order id[protected] placed on[protected] for a hard disk of 1 tb

They have send me the duplicate and incomplete product . It was the prepaid order .
Many times i ordered on cod that time i received the orginal product but this time fake one.br...

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Address: Pune, Maharashtra

I have order TP-Link TL-MR3020 Mini Pocket 3G/4G Wireless Router (Grey) product on 27th June 15. I received product on 1st July 15. When I opened the package…. I came to know that this product is already used and box is already opened. Lots of things written inside the box shows that its already opened and used. Please find attached photos. When same thing I raised with Amazon customer care chat they just asked me to cancel the order...

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Address: Bangalore, Karnataka

Amazon is mentally harashing me and not refunding my money against my order[protected]. I have given my bank statement to them to prove the amount has not come to my account. Also they have made me to call my bank more than 25 times to file dispute and my bank is asking below details which they are not providing. They are not caring to refund my money and are repeatedly saying to check with bank with refrence no the gave however...

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Address: Shimla, Himachal Pradesh

Dear Team, On June 30, 2015 I have received a message on my mobile that Rs.- 3811.09 has been deducted from my account on behalf of Amazon Cloud Services. After some time on same date I also received a Invoice from Amazon.com of $59.99 for amazon cloud services. Copy of the same attached. But when I saw my Billing information and my Dabit Card details in invoice, I was shocked, Because the information was same as in my amazon.in(Amazon...

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Address: Kolkata, West Bengal

I received a shabby version of the book 'The Lovely Bones' from Amazon. The pages were worn out and a few tears were visible. It looked like a second-hand copy for a first-rate price (Rs 140+50 delivery). It feels like I purchased a book off the footpath....

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Address: Mumbai City, Maharashtra

On 28th February 2015 I had purchased an Apple iPhone 5s (Space Grey. 32GB) on the Amazon India Website using my HDFC Bank Credit Card using the 6 Months EMI Option. The purchase was made from the Seller Cloudtail India Pvt Ltd. At the time of making the purchase, there was an offer going on by Amazon wherein it was mentioned that if an iPhone 5s 32GB would be purchased from Cloudtail by 28th Feb 2015, then Amazon would send a Gift Card of...

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Address: Pune, Maharashtra

I have purchased the Apple iPhone5c from amazon.com and cloudtail is retailer who sold it to me. After 3 months o[censored]sing, phone iOs get crashed. I submitted the phone on Authorized Service center for servicing. They told me the device has duplicate hardware and there is discrepancy in hardware found in the phone, so they canceled replacement of phone. I feel like cheated by amazon and cloudtail. If i dint get my mobile replaced, i will go...

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Address: Hyderabad, Andhra Pradesh

dear sir, Ref: DSBH [protected] GOAFDAKF9 I have ordered blue stone 18k yellow gold &diamond and paid on[protected], un fortunately the order was cancelled by you for unknown reasons, later i received message that the amount will be refunded shortly. but so far i have not received the amount.kindly look into the matter and do needful. Thanking you Dr. M. Sanath Kumari...

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Address: Raigad, Maharashtra

Sir, I have ordered for a sheaffer blue refeel my order ID is[protected] but today i received parcel through Blue Dart when i opened that parcel i found only a empty packet without refeel can you please enplane if me i have paid for it ( it was COD) then where is my refeel?...

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Address: New Delhi, Delhi

ORDER #[protected] http://www.amazon.in/Ray-Ban-Aviator-Sunglasses-Gradient-RB3025/dp/B00J4DCVDS/re...⇄ oredred this... the product is defective yesterday, ... what are you gonna do about it ????...

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Address: Kolkata, West Bengal

I have prepared a word file compiling the entire communication with Amazon... The entire communication has been pasted here for your ready reference... If one goes through the word file, it would be easier for him/her to understand it... I wrote on 29/04/2015 Dear Ishaq You seem to have overlooked my mail dated 09/04/2015, the excerpts from which are reproduced below for your perusal:- I did refuse the delivery as I had changed...

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I have purchased two shoes from Amazon Size 6. On receiving the First Shoe it was too small and couldn't bear to wear it. SO i keep it, I did not return. Then I receive another pair that I ordered size 6 upon receiving the shoe it was a Size 7, so I decided to return the shoes so as to refund my Money paid. It was scheduled on the 24th of June, 2015, but then no response has been made. The shoes were never pick up for return and customer...

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Address: Darjeeling, West Bengal

Dear sir, I had ordered a pair of jeans from www.amazon.in on May 6 and it was delivered on May 16. I didnot like the product delivered and going by the company's poiicy decided to return it. The company claims to refund the money paid for the product on returning the product. After repeated complaints, the product got picked up for return but i have not received my refund of Rs.699 as yet. In spite of several complaints made, no help has...

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Address: New Delhi, Delhi

My amazon. In order #[protected]
Just after the order, i contacted customer service of amazon. In inquiring about the 10% cash back, advisor told me that sir you will definetly get a cash back and he also send me a confirmation email regarding this in next 3 - 4 months, waited and waited no cash back.
I email to customer service again on 14 june 2015, got a email in return saying that -
I understand that...

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Address: Ernakulam, Kerala

i have purchased a Times Analog watch.(A991B1848138).It was informed through your message that the Item will be delivered within 24.06.2015.But it has not received yet, The first flight courier company Kochi whom I condacted has no idea about it.So please take immediate action to get me the product. Thanking you Sreedevi [protected]...

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