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AO Smith Complaints & Reviews

2.5
Updated: Jun 27, 2024
Complaints 368
Resolved
165
Unresolved
203
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AO Smith reviews & complaints page 7

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N
nirmalprim
from Noida, Uttar Pradesh
Nov 14, 2021
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15L TR VAS. 15 Litre Geyser

Address: Shushant Estate, Sec 52, Gurugram

I purchased above geyser on 04/01/2021 in Gurugram and in that season it broke down not less than 5 times. Each time the technician would come and repair and it would then work for few days or a week and again it would develop a fault.
The second season has just started and again it has broken down. I have requested by sending several emails that there is inherent problem with this geyser and they should replace it.
i have not...
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R
Rishabh Chatrath
Nov 9, 2021
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Water Heater Support Reqd

Water heater complaint registered 2 days back but no support received yet. Calling incessantly...
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P
PChaitu
Nov 6, 2021
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No Organised support

Hi AOSmith Team,

Hope you are doing well !

I'm really not satisfied with the service giving in my location -Kakinada- 533005. Last year I purchased z8 water purifier and due to issues it was replaced with other one by AO Smith company. I have checked with call support regarding warranty of replacement product, they said it is in warranty. Here, local technicians not accepting this warranty given by AOSmith company....
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A
Altaf sheth
from Himatnagar, Gujarat
Nov 1, 2021
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Water purifier x4+ is not working

Address: 204, firdous flate, Near fatima girls hostel zahirabad

Just 20 days ago I bought x4+ water purifier now it is not working at all...
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R
ravi dutt kamboj
from GANDHINAGAR, Gujarat
Oct 30, 2021
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Water geyser in warranty

Address: Plot no. 107/2, Sect0r 1B, Gandhinagar, Gujarat.

Our water geyser has not been wrking since last one week.It is getting tripped when we on it .despite registering our complaint nobody is attending to the same causing us hardships .please attend to our complaint immeditely as the winter has set in ....
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B
B.Brahma
from Guwahati, Assam
Oct 27, 2021
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Malfunctioning of elite series water heater.

No display as well as no hot water is coming out....
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M
MANOJ KASER
Oct 26, 2021
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Complain regarding installation Fraud

I have recently purches AO smith Gyser(AO Smith HSE-VAS-X-025 Storage 25 Litre Vertical
Water Heater (Geyser) White 5 Star | B01892ML6Q (
B01892ML6Q )
HSN:85161000
) from Amazon.in. After delivery of product i have receive a msg from AO smith customer care for free installation .Further, I have raise the installation process by engineer assigned by AO smith. After installation your engineer was demand installation...
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S
shrutiloharuka
Oct 25, 2021
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Customer service very bad, delayed again and again

We had purchased X5 (UTC) with serial number B[protected] on 13.11.2018 under the name Mr. Anand Kumar Luharuka. It was purchased under the impression that it had a low maintenance and long lasting use . However with regret, we must tell you that we had to make a complaint with regards to the flow of water where it was almost nil .
A water purifier being one of the most important part in day to day life, the malfunctioning caused...
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J
Jaydeepsinh Solanki
Oct 24, 2021
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Water Geyser Noise

Address: Bhayli, Vadodara

I have just purchased AO Smith 15 liter water geyser however it is too much noisy. Please help to get resolve....
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B
Bittu Bindass
Oct 21, 2021
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Red light blink water not come

Address: Rental flat 193, Lohia nager Kankarbagh Patna

Please resolve the problem as soon as possible, it's under garantee...
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D
Drbharatraj
from Nellore, Andhra Pradesh
Oct 20, 2021
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Geyser stopped working

Address: 31-34-08 ITI ROAD OLD KURMANNAPALEM BHARATH NAGAR ROAD 1
Website: Consumercomplaints.in

My geyser is not working it’s just 2 month used
And is still under warranty...
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Drbharatraj
from Nellore, Andhra Pradesh
Oct 20, 2021
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Geyser problem

Address: 31-34-08 ITI ROAD OLD KURMANNAPALEM BHARATH NAGAR ROAD 1

My geyser got complaint and it is still under warranty...
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Bhaskar_Bhatt
from Delhi, Delhi
Oct 16, 2021
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Product not received

Dear Supplier,
I am frustrated by your customer care response.
Kindly let me know abt details of order no.21261
Product:
Finesse 10 vol. 10 L
I have placed an order 4th of oct 2021. No received yet....
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P
Polash Bharali
Oct 11, 2021
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Malfunctioning of water filter Product id B6411902230037

Address: Vadodara India

Sir,
My product last service done on 29th June 2021. Filter and a number of components changed.

For last few days water deposition & filtration is very low. You are requested to rectify the same free of cost.

Regards

P J Bharali
Vadodara
Product id
B[protected]
M [protected]...
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S
saral kanodia
Sep 18, 2021
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Water Purifier Z2+

Address: E-1303, Purva Highlands, Holiday Village Road, Kanakpura Road

Water Purifier was installed yesterday. The water coming out has white particles. We have flushed the tank 5 times but still clear water is not coming....
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Address: 2-56, pedda komati veedhi, L.N.PETA, Srikakakulam, Andhra Pradesh. Pin 532458

Geyser is not heating water but it has power...
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Address: Hyderabad,Attapur,500048

I brought AO smith water geyser as mentioned above but we are experiencing shock when touching the water from geyser not expected such behavior of the geyser.

can you please resolve the issue asap....
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N
Nisha66
Sep 3, 2021
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Water heater /geyser

Address: 201 renuka sai apartment 12 amba shiv Shakti nagar manewada nagpur maharashtra

Geyser is not working and having issues every now n then...
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A
Anny Allen
Sep 3, 2021
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Service and product

After investing 21k it's been 13days not even had a glass of water day one itself some repair... 2nd day some spare on and very irresponsible staffs if this is a case the brand can not survev in field sry to say......
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Address: C8 Yash Classic Pashan sus road Pune

New geyser bought on 25 August makes crackling sound on starting. I need replacement of this item as it is sound of a faulty geyser. Need immediate resolution to this issue....
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