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Apple India Complaints & Reviews

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Last updated Oct 11, 2024
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Apple India reviews & complaints page 63

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A
ajusingh8
from Mumbai, Maharashtra
Jun 15, 2016
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Iphone 5s not working in less than 1 month

Address: Thane, Maharashtra, 400606
Website: Apple.com

[protected] case id
My iphone was 2 times given to service centre first time it was software update issue then it was good after which it again was not charging.
Again gave to service centre and after 3 days they tell that it was liquid damage and cannot br replaced.
From first day issue was with phone and most of time it was in service centre.
I have not put any water in my phone and either service centre has...
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Durga Dube
from Bengaluru, Karnataka
Jun 13, 2016
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Iphone 6 64gb persisting receiver issue

Address: 400614
Website: Apple.com

I purchased i phone 6 64 gb paying rupees 62, 500 from reliance retail ltd on november 2014. During the warranty period itself there was a receiver issue and the phone was replaced and the same issue again happened after 3 months and was again replaced. Now gain from june 2016 the same problem has started again and when i went to the service center (Reliance resq), they made me talk to the apple support and finally i was asked to pay rs 24,...
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Dilip k Shinde
from Bengaluru, Karnataka
Jun 13, 2016
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Iphone 6

Address: 411027
Website: www.apple.com

I had purchased iPhone 6 last year June 2015.I am facing lots of issue like mobile hanging, can’t able to send massages etc. Near about 8 times I went to service center for the same issue but they only make replacement for phone for two times but my problem is not solved yet. Most important thing my phone warranty going expire in this month so I am frustrated what to do. If you don’t able to solve my problem please take tour phone back...
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Balwindersingh007
from Amritsar, Punjab
Jun 8, 2016
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Re: phone speaker not working

Address: Ludhiana, Punjab, 141010

I purchased i phone 4 s in last year, and i came to about the issue of speaker in march 2016. Then i went to customer care in ludhiana branch and they assist me to replace this phone with new one. As per their suggestion i replaced my i phone with new i phone 4s but again after using of this new phone after 4 months i came across the same issue. Now what i am seeing is my warranty period also over. But by technologically my phone is new which...
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M
mayurjain5646
from Hyderabad, Telangana
Jun 6, 2016
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Services

Address: Hyderabad, Andhra Pradesh, 500003
Website: WWW.APPLE.COM/INDIA

Hi,
This is mayur jain from Hyderabad I have iPhone 6s recently my phone was cracked down and its display screen was damaged so i visited apptronix authorised centre which is in Hyderabad banjara hills road no 2 when i handed over my phone for screen display they took 9 working days to repair my phone though there was not single problem in my phone apart from display and those people started adding up new problems and finally told...
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Maggi Sharma
from Mumbai, Maharashtra
Jun 6, 2016
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It's about my phone gets heat up

Address: New Delhi, Delhi, 110037
Website: Consumer complaints.in

Recently I bought 5s, the phone was in a well condition once I get started using it, several problems came up like phone is getting on n of, battery is heating up, showed at service center thrice again same problem and even phone sent to Bangalore when I got it back it was in same condition, I want to exchange the phone, please provide me another phone...
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Steve Arthur
from Bengaluru, Karnataka
Jun 5, 2016
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3rd quality accessories

Address: Bangalore, Karnataka, 560029

Not to mention, apple products are unique and awesome. I'm an iphone uses for more than 2 years and very happy with my phone. But, the accessories provided are worse than cheaper duplicate accessories that we get online. The reason why i'm complaining about apple accessories is within an year, the ear pods stopped working and the charging\data cable started fraying which exposes the wiring of the cable. I went to "imagine," apple show room...
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chirag kumar21
from Agra, Uttar Pradesh
May 25, 2016
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Complain apple

Address: Gurgaon, Haryana, 122103

Dear Apple Parter,
I have submit my Iphone 5s to apple carein warrenty at sahara mall(gurgaon)dated[protected] job no GUR[protected], after 3days the care person told me ur handset out of warrenty because handset cheak out of market, my handset in warrenty why im cheakout in market, As per policy my handset in warrenty care person take time(2hours)and cheak my phone then he create jobsheet in warrenty, after 3 days why he told handset...
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Kamosh Kam
from Mumbai, Maharashtra
May 22, 2016
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IPhone 6s battery draining

Address: Thane, Maharashtra, 400601

I purchased an iphone 6s last week from mapple which is supposed to be arm of apple in india. The battery has been draining since i brought it. I took it to the service centre the next day. They checked it and restored the factory settings, but the issue still persisted. This was verified by technician and he suggested that the handover the phone to service centre who may need to open it to diagnose the issue and if required they may replace...
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Dhiren Motwani
from Bengaluru, Karnataka
May 21, 2016
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Customer care support zero

Address: 400080

Apple is treating me like a donkey. I bought an iphone 15 days ago and top rated apps are getting crashed. I have visited authorised service centre twice. Also i have contacted customer care for more than 4 times. Still my issue is the same and not a single action has been taken. Apple known for after sale service hasn't helped me it's already been a week. I am really frustrated and willing to return my phone. Its my worst experience....
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Address: Gurgaon, Haryana, 122001

My apple phone charger developed a fault and it was within warranty so i tried to replace it with the new one from b2x service center but it has been almost three weeks and they tried to exchange it with American standard charger when i escalated the issue they haven't been able to resolve it and they always say we have escalated the issue and no update is given to me every time i call...
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kusha kesri
from Delhi, Delhi
May 18, 2016
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Complaint against apple iphone 5s

Address: Bangalore, Karnataka, 560001

I am a user of i phone 5s (Space grey) 16gb bearing model no. Mf352hn/a. The phone has been bought in february and is just three months old. However, the phone's functioning is not upto mark and is faulty.
1. The phone's charging micro jack/ lightening connector is not working and the phone has been discharged completely due to which the phone is not working.
2. The phone has a tendency to hang at frequent intervals inspite...
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Iphone6user
from Mumbai, Maharashtra
May 18, 2016
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Iphone 6 - bent and display screen coming out

Address: New Delhi, Delhi, 110027

I'm having a similar problem. I have an iphone 6 which is under warranty. I took it to the apple service center and i'm shocked to hear back from them that the device is tampered as you have deliberately used a screen driver to open the device due to which the screen is coming out.. So nothing can be done in that regards. How foolish of that bloke to even think on those lines and come up with an excuse to avoid a legitimate replacement. Highly...
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Ravi103
from Mumbai, Maharashtra
May 17, 2016
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Home button and biometric sensor of my apple iphone 6 stopped working

Address: Nashik, Maharashtra, 422008

I bought my iphone in the may last year and was happy to use it till 15th april. On the same day my i phone home button started malfunctioning and eventually stopped working in 2 days. Since i was busy with some personal works i postponed to take it to nearest customer care center. On 30th april i got some time and took my phone to nyasa apple care on college road for rectification. I bought my phone last year on 23rd may so my phone was...
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S
shankaer21
May 12, 2016
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Ipad mini2 lcd replacement

Address: 400072

I bought an Ipad Mini2 Wifi about six months back and I recently noticed that I the screen has been damaged. I can see three fourth of the screen. The right side of the Ipad has a grey patch running along the length of the device.

I went to the authorized service centre and they hardly took a look at the device and quickly concluded that this was a pressure damage and that the same would not be covered under warranty. There...
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amit_nitro
from Chennai, Tamil Nadu
May 11, 2016
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Iphone 6s plus 16gb rose gold

Address: Lucknow, Uttar Pradesh, 226010

In last six months, i am facing so much issues in this phone.
Purchase date:15 th oct'16 through infibeam.com
1st fault date:31 mar'16 at unicorn infosolutions pvt ltd, lucknow, india. Complaint of lightning cable and it was replaced.

2nd fault date:5 apr'16 at unicorn infosolutions pvt ltd, lucknow, india. Complaint of charging issue. Phone was replaced and receiving date:11.4.16. For 7 days, there is no usage...
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SaadiaFarr
from Pune, Maharashtra
May 9, 2016
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Poor quality of product and harassment by the company

Address: New Delhi, Delhi, 110001

Hi,
I got my first Apple iPhone (5S) in December 2015. The phone has multiple issues and I went to the service and spoke to costumer care and after multiple visits and calls I was told that the service center will submit my phone (Case: [protected]/[protected]). I was told after few days that my phone had hardware issue and Apple will replace the device. I got my phone after 20-25 days after constant follow ups. Then again after few...
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pshr ngo
from Kota, Rajasthan
May 5, 2016
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Iphone under warranty no damage but service center refused

Address: Chandigarh, Punjab, 160017
Website: www.apple.com/in

We have received a 2nd complaint apple phone under warranty, phone have adequate protection cover. Horizontal lines appeared after charging.Phone never fell or got physical damaged.Service center first refused to give job sheet, calming printer not working, then consumer said ready to sit till evening, then printout given by writing LCD Internal crack Damaged repair will cost 13500/-.We are verifying the facts and getting opinion from expert...
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pshr ngo
from Kota, Rajasthan
May 5, 2016
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Under warranty not ready to do as per apple policy.

Address: Chandigarh, Punjab, 160017
Website: www.apple.com/in

We are a Ngo known as PSHR, we are helping the consumer in fighting litigation against Apple, as in USA Apple helps their consumer in India they have also started behaving differently.An apple i phone 6 has some horizontal lines and the screen is flickering.The phone is under warranty no sign of damage, some scratches are on the screen and the service center is calming it to be crack, with nacked eye in person can makeout that its scratches,...
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Sudhanshu Anand
from Haldwani, Uttarakhand
Apr 29, 2016
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Faulty device

Address: New Delhi, Delhi, 110007
Website: www.apple.in

I bought an iphone 6 in october 2014 for ₹52000. After a few days the device started to show some minor defects. I took them as unavoidable errors. By August 2015 my device became totally unfunctional. I went to the apple service centre and the submitted my phone for 15 days. They just replaced one single part and assured that the rest of the issues has also been taken care of. But the same problem started arising after 2 days only. I went...
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