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Apple India Complaints & Reviews

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Last updated Oct 11, 2024
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Apple India reviews & complaints page 64

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J
Jibs
from Bengaluru, Karnataka
Apr 26, 2016
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Consumer complaint defect with apple macbook pro.

Address: 560022
Website: www.apple.com/in

I own a device macbook pro (Retina, 13-inch, early 2015) / sl. No. C02pxxxx bought on 23 july 2015 and under warranty period

I have been facing issue from early period of macbook, which i considered minor in the beginning.
I have been facing an issue regarding the feeling of a slight jerk as if of a internal loosened part on holding the mac and when wiggled. Further, noise was heard.

The same was very...
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Sachin Hans2002
Apr 18, 2016
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Apple iphone 6s

Address: Faridabad, Haryana, 121002

I have purchase apple i-phone 6s from xtraaa sales against invoice no 10054 dated 15-02-16.

Since purchase facing multiple issues with phone
on 25 mar'16 - submitted to service centre at faridabad ( unicorn infosolutions ) at 4.49 pm and received back on same day at 5.59pm after software updation.
on 5 apr'16 again submitted to service centre at faridabad ( unicorn infosolutions ) at 2.28 pm and received back...
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M
Manisundarajan
from Bengaluru, Karnataka
Apr 14, 2016
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Siri/front camera/voice typing mic is not working

Address: Bangalore, Karnataka, 560055

I filed a complaint for this on March 12 in an Apple service center, but they told mic is jammed cant repair it and its already tampered. I told them am the only person using it and no way to tamper it as I dint gave to any other service center before. Later called Apple iCare and filed a complaint there also, they spoke to the senior engineer at the service center and told the mic is jammed and cant cover it hardware warranty. I asked it...
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Ramani Ranjan
from Bhubaneshwar, Odisha
Apr 16, 2016
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Could not find AirPlay in control centre although I have iOS 9.3 iPhone 5s

Address: Cuttack, Odisha, 753001

I have followed all the steps but I can't even see the AirPlay in my control centre so how could i connect the iPhone with TV or Mac with AirPlay please give the solution.I couldn't find the AirPlay option in the control centre. Stil I have iOS 9.2 I want to know why I couldn't find the AirPlay icon in my iPhone so I want the solution for it please help me....
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pgpanjabi
from Mumbai, Maharashtra
Apr 12, 2016
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Apple music - discontinue subscription

Address: 400080

Apple id: [protected]@gmail.com

Every month I am being charged Rs.190 thru my credit card for subscription to Apple Music.


It is really surprising that despite my repeated mails asking to discontinue my subscription, every month bill is raised on me and amount is debited to my credit card (details provided in first subscription). I have never subscribed for monthly renewals.

Please therefore...
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yadvendra0806
from Gurgaon, Haryana
Apr 4, 2016
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Defective ipad pro even after a replacement and excruciating process

Address: New Delhi, Delhi, 110060

Hi,

I had submitted my ipad pro (12.9 inch space grey 128 gb wfi) at the apple authorised service centre in new delhi (B2x service solutions india private limited, ansal plaza khel gaon marg, new delhi, india) on 28th march 2016 as there was a dead pixel on the display. Case id-[protected].
I was supposed to get a replacement/repair within 3 business days .On 1st march i got a replacement which had blue spot in the...
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V
Vinitj2121
from Gurgaon, Haryana
Apr 1, 2016
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I m suffering from issue of my iphn 5 s

Address: Jaipur, Rajasthan, 302017

Dear sir,
I m using iphn 5s which is in warranty period imei:[protected] and there is issue of touch id is not working and when i visited at Jaipur Rajasthan store they r not responding from last three days and today when I called Mr. Mohit replied rudely. Please look at this and solve my issue.
Thanks...
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V
varunb2000
from Kolkata, West Bengal
Mar 29, 2016
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Unethical replacement repair strategy

Address: Kolkata, West Bengal, 700071

I have a I Phone 6 which is under warranty but Apple has rejected to repair because they say component check has failed and when I asked them where to solve my wifi not getting connected problem then they said that it has dents in the body that can be a reason for hardware failure so you pay 26999 and get your phone replaced.These are purely unethical means to collect money from customer when the phone is in warranty. If Apple can not repair...
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Dhaval Sorathiya
from Ahmedabad, Gujarat
Mar 26, 2016
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Got damaged and used iphone 6s 16gb from snapdeal

Address: 382330
Website: www.snapdeal.com

I bought an iphone 6s 16gb silver from snapdeal... When i started up iphone, the imessage and facetime was not activate... After 15 days i give it in apple service center... Apple care told me that the iphone is damaged and used from inside so they could not replaced me... Ans snapdeal also dont respond me... Snapdeal told me that they are not responsibble for this problem...
What the company snapdeal... And apple care...
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Sakshi_Agg
from Mumbai, Maharashtra
Mar 22, 2016
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Regarding apple iphone 6s case # 1073108844

Address: New Delhi, Delhi, 110020
Website: www.apple.com/in/contact

I was shocked today hearing the absurd language from Apple's customer care. They don't even value there customers i was shocked to know this.

People sitting in customer care of apple are being told to harass the customer instead hearing about their complaint.

My iphone 6S which i bought for Rs 62000 a few months back, start creating a problem, earlier also i visited the outlet and they keep resetting it that's...
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Gurneet Lamba
from Gurgaon, Haryana
Mar 15, 2016
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Iphone 5s service repair

Address: New Delhi, Delhi, 110045
Website: www.futureworldindia.in

Hi,

I would like to escalate the matter so that this should not happen to someone else
As the kind of poor service that i have got is Really unacceptable

As it says on the website futureworldindia.in that the operational hours for the store is till 8pm where in i was at the store by 6:30pm since i had battery issues and network problems with my iphone

I was issued a token at 6:31 and got...
+1 photos
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V
Varunkodamala
from Hyderabad, Telangana
Mar 14, 2016
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Replacement under warranty

Address: 520003
Website: bigc mobiles pvt ltd

I purchase aapple iphone 6 mobile on bigc mobiles pvt ltd 18/10/2014.The product is under 1+1 national warranty for 2years.The company is not taking the mobile for repairing.Also misbehaves with customer .I have the original invoice of the product. I request the company 100s of times.They are not taking the product.So finally i raise a complaint on consumer forum.So please take my issue seriously...
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M
mmimam
from Chandigarh, Chandigarh
Mar 9, 2016
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Not replacing Iphone 6 which has a hardware malfunctioning issue under warranty

Address: Kolkata, West Bengal, 700063

I have Iphone 6 and it has a hardware problem, the screen LED is malfunctioning and apart from this there are few more hardware problem.
My phone is under warranty but Apple is not replacing the phone instead charging 25k for a new replacement.

Please suggest what action can be taken against them....
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G
gvs13
from Bengaluru, Karnataka
Mar 8, 2016
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Warranty not honored with false claim of liquid damage

Address: Bangalore, Karnataka, 560068

I took my Mac Air 13 inch (early 2015), which is still under warranty for Fan noise and one USB not working. I was shocked to hear that the Apple service center diagnosed the problem to Liquid Corrosion requiring paid replacement of parts.

There was never any liquid seepage and am sure that the the LCI indicators are themselves faulty. This is pure daylight robbery and will henceforth discourage any of my contacts to buy a...
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Vanshaj84
from Mumbai, Maharashtra
Mar 5, 2016
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Camera and phone hanging

Address: New Delhi, Delhi, 110053

This is my second I phone 6s + one you have already replaced due to same problem 50 days ago
Now in new phone same problem occurs.
I will be forced to file a case against your company.
As your outlet of CP Delhi is unable to cure it.

Regards
Vanshaj Giel
[protected]...
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S
sajan_28
from Ahmedabad, Gujarat
Mar 1, 2016
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Replacement warranty - accidental damage

Address: 380013

I have new Apple iPhone since Dec 2014 at 53500 cost. Now the screen of my iPhone got damaged accidentally. When I approached customer service center they directed me to Reliance digital located at Naranpura, Ahmedabad. They offered a replacement for 24000 as the only option. The replacement cost is something pathetic which was not expected from Apple....
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M
Manoj72
from Delhi, Delhi
Feb 25, 2016
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IPhone 5s

Address: Faridabad, Haryana, 121002
Website: Apple.com

The pathetic problem with my iPhone 5s it goes into boot loop and shows blue screen making but i am really disappointed from this apple as I only apple product and I have worth $1000 app purchase on my apple id . And i[censored] will not help I will really feel bad at your part as such a regular apple customer is not seen
fix this problem...
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Mohdshahrukh7799
from Indore, Madhya Pradesh
Feb 13, 2016
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Iphone 6s plus 64gb

Address: Bangalore, Karnataka

I purchased new iphone 6s plus just before 2 months facing battery issue, than i got replacement from apple service center. The replaced cell was facing dulness in screen. I again got replacement but still facing the same problem. My cell is under warenty but i am getting no solution from apple service center .my phone case no is [protected].this service is not expected from apple. My 82000 rs totaly wasted. I will never suggest any one for...
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Shan Joy
from Virarajendrapet, Karnataka
Feb 10, 2016
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Duplicate product

Address: 560035

My order no 13072916
This is Prayas Nayak I ordered Iphone 4s from Apple Company but i have received from some local company even i have checked with Authorized apple store they confirmed its a duplicate phone.
what is the solution...?
kindly let me know replacement / refund process
it will be grateful if someone contact me from your end
my Mobile number [protected]...
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Shan Joy
from Virarajendrapet, Karnataka
Feb 10, 2016
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Iphone 4s

Address: 560035
Website: rediffshopping.com

The apple iphone 4 s you have send i have a doubt regarding that is not genuine one coz the earphone you have sent it is not original for sure. The wifi window is also not working in that mobile as i have compared with the original iphone 4 s i have a doubt that it is not the original one and in your invoice also you have written 6 months warranty and your customer representative is saying 3 months warranty that makes my doubt even more strong...
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