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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 27

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S
sarveshb26
Sep 23, 2022
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Cancellation

I took Aakash Byjus offline classes for my kid for class 12th but after purchasing the product we came to know he got failed in a subject in class 11th so we raised a cancellation request within 3-4 days of purchasing it, , , it's been almost 3 months they still say my loan cancellation is still under progress their loan giving partner company Avanese calls and scolds me to pay the emi and my bank warns me about cheque bounces yet still they...
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J
JERRICK COMMUNICATION
Sep 21, 2022
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Cancellation of my premium account.

Address: TRICHIRAPPALLI, TAMILNADU

Everything is fake, lot of fake promises and commitments, nothing is been kept...Many calls but no responce, kindly cancel my premium account immediately......
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S
Sadaf ashfaque
from Lucknow, Uttar Pradesh
Sep 21, 2022
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Subscription loan cancellation

Address: Bangalore

Maine 6 month pahle apni beti ka byjus subscription liya tha.2'3'4 class k liye ab vo 3 Rd me ayi thi but usko kuch samjh nhi a rha na kuch seekh payi abhi tk usse. Ab mai cancel karna chah rhi but vo log cancel nhi kr rhe h Maine unko btaya b h m single mother and abhi meri financial problem h unhone emi less kr di 1 year ki jgh 2 year kr di but cancel nhi kiya. Mujhe samjh nhi a rha Mai kya kru kaise cancel kru...
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N
N L Odaka
Sep 19, 2022
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Refund Registration fee of 5000 and bank bounce charges and loan cancellation noc

Address: BHERU BIHARI KI GALI, WARD NO- 33, SIKAR

29/05/2022 को भानु शर्मा पुत्र श्री विनोद कुमार शर्मा (रेज. ईमेल - [protected]@gmail.com, Reg Mob no. - [protected] ) का रजिस्ट्रेशन किया गया जो की (course name - 9 to 12 pmt neet) है, जिसकी फीस 1, 00, 000 बताई गयी और रजिस्ट्रेशन अमाउंट...
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K
Kamalkv
Sep 19, 2022
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Byjus payment stop and refund

Byjus person met me during July 2022 and gave a demo of product. As I was not interested in paying, he ask me to give a try by giving an amount which was refundable. He sold me many products which later I realised, I didnt need and that the procedure which Byjus person had asked me to do has actually initiated a loan !!! after discussion with Byjus team they said they will give better support and I can go ahead with only 1 year and they will...
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A
[email protected]
Sep 19, 2022
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Not Cancelling and refunding my amount

Address: BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India

BYJU's of represented Gaurav Sharma(Email Id-gaurav.sharma28byjus.com, Mob No - [protected]) connected with and try to force to take online classes with this commitment that you can take initial 15 days classes, if you like you can continue or if you don't like, you can call me I will cancel your registration and amount will be refund within 15 days, After taking initial 2 days classes we didn't interested to take further classes so we called...
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H
hamant sharma
Sep 18, 2022
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Please cancel byjus classes Course

Address: Kota

Dear Team,

Student Name - rohit
Register Ph. No. -[protected]
Register Mail Id [protected]@gmail.com
Father's name - hemant sharma
Course - byjus classes
Date of Registration - 16 may2022
Full Course Price - 40000
Down Payment - 5000
Loan Amount - 35000
Order Id - SO-[protected]
Date of Course Delivery -21, 05, 2022
Date of Cancellation -...
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L
Lavanya.S.T
from MADURAI, Tamil Nadu
Sep 18, 2022
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Not cancelling the class and not responding properly

I av...
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A
AbhijitAarohi
from Pune, Maharashtra
Sep 18, 2022
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Byjus products

Address: India

Hello,
We have subscribed BYJU's for my daughter (Aarohi Abhijit Chavan) from grade 3 to 6 in Jan 22.
After try of several days, it seems that it is not effective learning as well as we feel that it is not useful subscription.
We would like to cancel the subscription. Till date we have paid lot of our hard earned money. But now we want to stop it.
Please cancel the subscription as well as stop the EMI/monthly...
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C
Chi Kana
Sep 16, 2022
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NEET -Digital Books not send since one and half month

Dear Aakash BYJUS..

I have joined my son in Aakash BYJUS a month and half ago…till now books not send…you took the money and not bothering at all…

Your customer care services are pathetic…they will hang up our calls without solving the issues…

Mentor by name only…Berber her/his number…we can reach…

There is no one is there to contact…

Sometimes…people...
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V
[email protected]
from Rupnagar, Punjab
Sep 16, 2022
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Fees refund

I registered my son for Byju’s classes in June and paid 5k + 90k. Made numerous requests via email and customer care to cancel membership & refund the amount upon dissatisfied with quality of classes. No response till now from almost last 2 months. Urging you to refund ASAP...
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R
ramgopalreddy.r
from Hyderabad, Telangana
Sep 15, 2022
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Byjus Cancellation

Website: byjus.com

I have raised a cancellation request to BYJU's with in 15 days.
BYJUs has made all false promises and none of the promises has been met.

The request number is: 38133436

We want to cancel Byju's subscription on an immediate basis due to
following reasons:
1) The online classes assigned are not the correct classes and those are
some old running batches with doubt sessions, and it's a...
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K
Karanam Vishnu
Sep 15, 2022
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Cancellation of Classes ( 7022792279)

Address: Mysore

Hello Team/Meena,

After 9 months you are telling me my request will be closed, how it's possible, only you have done EMI for 12 to 24 months and still have not received any mail of what you promised...

Am asking direct questions to you, every day I am calling & sending mails to the cancellation team of cancellation, these days what they are doing.

It's totally irresponsible of your's and when...
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S
Sonma
from Pune, Maharashtra
Sep 14, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Order cancellation and refund

Website: BYJU'S.com

We enroll our ward for three years course of BYJU's on Sunday i.e. 11/09/2022 at night and due to family medical emergency we dropped the plan and informed the same to BYJU'S through their mail id ([protected]@byjus.com, [protected]@byjus.com and customer care number [protected]), .we didn't received any acknowledgement from them regarding order cancellation and payment refund. Everytime we call them, executive states that they will arrange...
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J
Jay N Mishra
from Singrauli, Madhya Pradesh
Sep 14, 2022
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Regarding cancellation of registration / subscription with Byju's

Address: Singrauli

I am taken educational subscription by off line with byju's employee name Gyanendra Tripathi on dated 28.08.2022 with registration fee amount Rs. 5000.00 and balance amount 68000.00 processed through loan.
He told me if you are not like my subscription within 15 days you can cancel and refund your amount.

I am mailed to byju's website ([protected]@byjus.com) for cancellation of registration / subscription on 03.09.2022....
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O
Om Prakash Shaw1
Sep 13, 2022
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Didn't cancel my byjus course

Address: Bangalore

Myself Om Prakash Shaw I want to say that I will registered a cancel email or call reason counseller say me that the company offers me Rs 10000 full course and he convince that I will pay 5000 as a down payment and I will pay but then he say that you verify a loan verification as 67000 then he say you cancel this course so I registered my case in 30 july 2022 since today my course is couldn't cancel please help me because my father have kidney...
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K
kamlesh21
from Ahmedabad, Gujarat
Sep 13, 2022
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Tablet Learning Program

We have paid Rs. 63000 for Learing Course but atthe time of taking course the counselor Mr. Urvishkumar Soni has promised that in any case if student do not understand the course or if we do not want to cointune the course than within 15 days we can make the cencellation request and claim the refund for the amount paid.This also has been written in the email provided my Mr. Urvishkumar Soni that within 15 days of observation period we can...
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V
Vinay K. Solanki
from Ahmedabad, Gujarat
Sep 12, 2022
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Cancelation the Class & Loan

Address: F402, Aarohi Elysium, Nr. Safal Parisar 1,
Website: byjus.com

Hi

I want to cancel my son Hridhan's trial class of Byju's.

When your councilors Vashimbhai and Brijrajbhai came to our house, they told us that you can do Byju's trial class for 15 days, but for that you have to deposit 5000 rupees first, only then the trial class will start and after 15 days you have to cancel. If you want to do it, you can do it and if you want to continue the class, you have to take a loan....
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L
Leema Mathew
Sep 10, 2022
Sep 10, 2022
This thread was updated on Sep 10, 2022
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Tabs not received after 3 weeks

I paid full upfront payment for 3 years for my son and 5 years for my daughter. The payment made on 23rd Aug 2022. Till now i don't get any communication regarding the tab delivery. I did multiple followups and the customer service is saying they don't have much knowledge on why the order is not processed.
Need immediate intervention...
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@
@piu
Sep 10, 2022
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I am complaining about Byju's

I am Aritraa Banerjee, a student of class-6. 2 months back, The employee of Byju's came to my house named Mr.Anubhav Roy and Mr.Swaraj Ghosh. He made my parents sign in some papers and which also consist of some loan papers and made us join in Byju's. Then I received a broken tab. I applied for refund of tab and for cancelling the Byju's contract within 15 days.But they ignored there 15 days refund policy of tab. They also didn't cancel my...
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