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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

Most useful BYJU's reviews

cancellation and refund

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Featured BYJU's consumer stories

I have canceled the course but refund has not been received

Regarding cancellation of loan/EMI

No response when asked for cancellation

BYJU's reviews & complaints page 31

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Address: bhimavaram

Sir,
I have received call from your staff for joining of my kid to your institute. I was accepting for demo on 9.00 am on sunday i.e.21.08.2022. at that time I dint lift my mobile as my child has admitted to my hospital. to day i have received call from your staff during my office hours and used unparliamentary language and send abusing messages to my mobile. please dont repeate it sir.

caller details as below
br...

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Address: BYJU’S Support Team, BYJU'S IndoSpace Logistics Complex Bommasandra Address: Plot Nos. 183 to 187 & 254 to, 258, Bommasandra Jigani Link Rd, Bommasand

Byju's Byjus Cancel the Subscription and refund the Money---AASTHA-CLASS-9TH

BYJU'S is doing the unethical and unprofessional practices.

on the previous complaint on the same platform, they have refunded the amount of Rs 32424/- out of total money Rs 42424/-
Rs 10, 000 is still pending from there side. Promise to pay after receiving the TAB.

I have already sending back the TAB through Blue...

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We have applied for refund as per Byjus policy but they are not responding with any confirmation to refund our money...

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Website: byjus.com

We agreed to try the trial period of time for a month Byjus subscription for my son 8th standard. With in the period of trial time we decided to cancel the subscription but byjus does not showing interest to cancel and keep giving counselling for us and dragging and irritating to asking again and again "what is the reason for the cancellation?". It is just killing our time and getting more irritation to answer everyone about the same reason...

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Address: I don't know

My name k Soniya Begum I want to cancel my registration of tab Learning course from byjus of amount 5000 which I have paid. Please help me to get refund...

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My self pradeep asnani, I have brought 3 years course from Bujha. The study material received on 4/6/2021. according to terms and conditions, I have requested for cancellation of program and refund of fee with in 15 days. The mail was sent on 14/6/2021. Byjus authority has not cancelled program and not refunded the amount till date. Many executives call me in this regard but solution of my grievances has not been addressed and solution not...

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Address: Bangalore

This is in continuation to my various mails and whats app messages to the education counselor and customer service of Byjus.

They have expressed that they will not be refunding the amount, instead they have come with an alternate solution.

Till date there is no action on the solution they have given. Neither have i received the syllabus not the refund amount.

This is a very embarrassing situation...

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I want to cancel my education loan for my economic problems and dissatisfaction. My child didn't like this products and they're not cancelling my products and they're not responding to my problems. They gave a trial of 15 days we connected with them within this period but they're not concerned about it...

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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Website: Byjus.com

20 Aug 22 ko maine apne bache ke lye Byjus se class 5 ka ek product purchased kiya but woh product muje acha nahi laga toh maine 2 ghante baad product cancel ke lye Byjus ko [protected]@byjus.com par mail Kiya aur muje byjus se reply bhi aya mera request number 37413087. Aaj yaani 21 Aug 22 ko maine byjus ke customer care Mai bhi call kiya uske regarding but fruitful reply nahi mila uske baad ek byjus ke mentor Piyush ne muje [protected]...

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I have not yet received my salary for working in Byjus as BDT. It was said that it will be credited on or before 20th Aug but still nothing. Even after sending several mail there was no response from them. What should I do now....

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Address: Bangalore

I have purchased a course for my younger brother, but after taking 2 classes he did not feel okay with the course. Soon after, within 15 days from the delivery of their first item, on 2nd August I have requested for cancellation. Since then I am just receiving multiple calls from multiple departments but not getting the money back.

This is pure harassment. I want my money back as soon as possible....

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I have canceled studying in Byjus.
We did not use .Stop the EMI
And refund the amount rs 2000...

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Requested for registration cancellation and not getting any proper response even after multiple mails and multiple calls to helpline. It's been 50 days now I have raised the complaint but no proper response from byjus and amount got debitted without any prior notification. The lady who did registration is not responding even when tried to call. I need an immediate response from byjus to confirm my registration cancellation.

Each...

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Dear sir I have purchase a course from byjus, due to medical issue in my family, I have raise a mail to cancel my purchase and refund . This is done as per company policy within the 15 Days .
Company share with me a request I'd 36039369. But still now not cancel confirmation given by company. Kindly help to resolve my issue as soon as posible....

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Byju's employee had visited my residence to sell us on the app learning program. I was not persuaded. Then he told me that I could cancel the program at any period if it was detrimental to my kid's education. Then I thought, let me see what happens. So I signed up with Byju's for my son. This package cost a total of Rs/- 86000/. Then I made an rs - 8600 /- down payment. The remaining rs-6000/- should be paid by EMI only through my account!...

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Address: 6th floor,ibc knowledge park bengaluru,560029

My brother get admisssion in byjus classes and a counseller of byjus that take admission in 5, 6, 7 and 8 grade and attach a loan to it for fees of byjus.but my brother not want to study on byjus, so we call to counseller for cancel it but counseller not pickup my phone .then i call to byjus helpline no.then byjus senior manager monami datta say we are cancel only 6, 7and 8 grade and you have to pay 20000 for cancellation but i want to free...

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I have sent a request for cancellation process within 15 days of trial period, but no one has responded except the automated mail. Even the number mentioned in the automated mail is not responding for my request when I called to them.

Almost 8 days before sent an email for cancellation but still no response. The person forced us to use the trial period is also not responding properly, still asking 1 or two days time for speaking...

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Address: 8/4 bluebell residency ambegaon pune

Hi Sir,
I want to cancel the Byjus package. we have started cancellation processed within 15 days but still, they are not canceling the package. It falls within 15 days as per the byjus cancellation policy.
The mentor Sakshi Karmankar Byjus forced us to buy the package but now she is not accepting our phone calls. Also Called customer care innumerable times and they say "please wait for the call back" that's all.
br...

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Sir, I had purchased byjus tab in the year 2018-19 for my son for class 7th to 12th. I was provided with two SD cards with a tab. One card had the recorded videos of class 7th and another had recorded videos of class 8th to 10th. For class 11th and 12th SD
Card I was told that it will be provided when my son reaches class 11th according to the stream he would opt for. Now my son is in class 11th and when I called byjus
mentor...

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Byjus company not solve my problem.they force me through call to pay 20000 for cancellation.but i say byjus that student not want to study then why we pay you 20000.but byjus cancellation department not agree with my opinion.they force to pay money and say that if you not pay money then you can not cancel.and they provide me link for payment but they do not provide me bank account number of byjus.and the counseller of byjus who came in my...

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