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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

Most useful BYJU's reviews

cancellation and refund

Shaurya Srivastava

unnecessary phone calls

cheating and misleading

cancellation and refund request

Ravina Rajpurohit

Featured BYJU's consumer stories

I have canceled the course but refund has not been received

Regarding cancellation of loan/EMI

No response when asked for cancellation

BYJU's reviews & complaints page 29

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I trying to contact byjus for my cancellation more then 40 times in the last one week but my problem is still didn’t resolved they didn’t cancel my product. I continuously called their support team and continuously emailed them but still, my cancellation and refund didn’t process. Please help me
Sufiyan Hassan...

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Address: BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Dear sir/ ma’am,

I have taken the subscription of Byju’s, and I wish to cancel it now. I have been receiving calls from the bank for the remainder of the EMI. I have been mailing and calling you for the last one month but still didn’t get a proper reply. My next EMI date is approaching soon and I am not at all in a financial condition to pay the EMI.
I request you to please understand the concern and cancel my...

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Address: BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

I took Biju's subscription on July 20, 2022. And exactly 10 days later on 30th July 2022 mailed for cancellation because I was asked to email. I am making daily calls and emails from 20th July till today but no reply is coming. My installation date has also come near, it has been more than 1 month but it is not canceling.
One, I am troubled by my financial condition and even the stupid ones are troubling me by not canceling.
br...

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Address: Banglore

I took Biju's subscription on July 20, 2022. And exactly 10 days later on 30th July 2022 mailed for cancellation because I was asked to email. I am making daily calls and emails from 20th July till today but no reply is coming. My installation date has also come near, it has been more than 1 month but it is not canceling.
One, I am troubled by my financial condition and even the stupid ones are troubling me by not canceling.
br...

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Address: Think & Learn Pvt. Ltd. 6th Floor, Tower D, IBC Knowledge Park, Bannerghatta Main road, Bangalore-560029

Website: www.byjus.com

N
Naveen Prasad jsjsjsjs
Feb 9, 2021
Mar 9, 2022

Byjus Employee Name:Harshit
Byjus's Employee ID:TNL 21869915

I Have paid 15000 rupees for the Byjus admission purpose.But My daughter is not interested in learning with Byjus app So I decided to cancel the Byjus.During the admission, the counsellor had promised me that he will help me to cancel the Byjus courses.After knowing that my...

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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Dear Sir/Madam

Wish to inform you that we had decided to cancel admission of my sons Swastik Sonar, studying in class 8th CBSE Board at Byjus cause of improper co-ordination and false commitments on timings and classes. We have tried multiple time to get connected to sort out the issues but unfortunately no responses. Our decision to cancel the admission was now final and irrevocable as we had escalated mail for same on 6th...

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Address: Qtr No.A1 BSNL EXCHANGE BUILDING NEAR METRO PILLAT No.977 ERRAGADDA HYDERABAD

At the time of demo class... byju's team forced me to take subscription... i have taken only onone condition i.e, the syllabus should be inline with school academics and we can;t put pressure on 5yr old kind with 2 direction in learning at this age. Byju's team agreed for the proposal that's y i have taken subscription happily. they also mentioned like"daily mentor will take one hour class as per students convenience". this is all just falsebr...

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Address: C-BLOCK, PUNCHSHIL COLONEY HAZARIBAGH

Dear team

i want to quite byjus program for my child, also i mail to byjus

loan ac no-[protected].

mb no-[protected]...

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I told byjus from last 2 month but now even they don't cancel my course,...

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BYJUS IS A BIG FRAUD COMPANY. NEVER TRUST THEM.
I have returned the product i purchased from Byjus of amount 56000, (Fifty six thousand).
I got it financed from the Bajaj Financial as loan.
Which was processed by BYJUS sales person on my behalf..

As promised I have returned the product. But I am still been deducted for EMI of Rs 4667 per month from last four months.

BYJUS has neither refunded...

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I applied for the cancellation, i requested more than 50 calls but i didn't get any positive response from the department, I'm facing some financial issues and health issues also, i quite my part time job because of health issues, I'm not have a single rupee for the payment of byjus, please help me to solve my problem

Thank you...

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I applied for the cancellation due to helath issues and financial issues, they are not responding properly i made more than 50 calls but they always told like cancellation not possible, please help me to solve my problem, my parents have 10 lakh loan, i doing part time jobs for the emi, lot of health issues i quit my job, I'm not have single rupees...

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Hi mam I purchased UPSC course on may 10, they said first 15 days you only studied then after we will call you but they don't call me anymore. If any doubt I was called mentor no but they call me after next day I'm busy with my office work. This inconvenience may happened every day. And no proper guidance no proper schedule form their side . And also I'm suffered financial problems So need to cancel my loan informed on June 10 but still they...

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Dear Sir / Madam
It is to inform that I want to cancel the course offered to me last saturday [ 20.08.22 ] for my son and want to cancel all related processes with immediate effect
- Same cancellation info. was given on Sunday 21.08.22 to Byjus counsellor Mr. Sumit (through a phone call followed by whatsapp message) who had explained the same to me, that I don't want to go with the course offered on Saturday and don't want...

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Please cancel my course urgently....

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Website: [email protected]

I am not able to continue the couse my child is not interested and we dont want to force the child for this. So I need to cancel the course bank Emi and need refund
The person who comes for addmission is not responding on calls and messages.
The mentor is saying that why you dont have money to pay. Why your child is not interested. We dont cancel your course and Emi. We investigate that why you dont have money to pay. Give...

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Address: Bangalore

Fraud company.
no revert from last 60 days.

Out of the total money of Rs 42424/- ony Rs 32424/- is received.
Rs 10, 000 us still pending.
As per the discussion with your team the remaining amount of rs10000 will be refunded after the receipt of TAB.
refund the remaining amount of Rs 10000 out of total amount Rs 42424/-....

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I have purchased byjus for 11th and 12th grade fro our child. At that time byjus counselor told us that if you didn't like the course within 15 days, we will cancel your subscription and refund your money.

Now I have told them many times to cancel my course. But they didn't even reply and if they pick up the call they always ask the same question that why you want to quit.
I told them many times but they always tell...

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Address: JALAHALLI WEST

Website: byjus.com

Respected Sir/Madam,
Subject: Admission cancelled on the same day/Seeking Refund my amount of Rs.101000/- as per Company Policy.
I Mr.Santhosh Kumar P V, F/O Shreyank, this is inform you that I have received the callas from Byjus staff regarding offline tutorial class to my children and they have asked me to come down nagasandra Byjus tution centre, as per this I have visited Byjus tutorial Nagasandra Bangalore on 31-Jul-2022,...

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Address: Suchitra

Website: [email protected]

I am indhu Goud parent
I want to cancel Byjus product.since 10days I was calling to Byjus mentor helpline no but no one is responding. They said that you will get call from the authorities of your concerned term. But I didn't get any call from them.
So please consider my request to cancel Byjus premium and amount refund as soon as possible....

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