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BYJU's Complaints & Reviews

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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 32

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K
kavitha 929
Aug 18, 2022
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Product cancellation

I purchase a New course from BYJUS and Its Not worth it, so I need to cancel the product....
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kamya kapoor
Aug 18, 2022
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Cancellation

I need to cancel my product and need a refund from BYJUs....
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M
Madhubala Ganjigunta
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Refund amount of 5k is pending

I have paid an advance of 5000/- rupees as part of preprimary classes and decided not to go further because of false promises made.

The team that reached out to me can't do anything and customer care doesn't care....
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Udits2935
Aug 17, 2022
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I want to cancel my loan

Last month I am started a trial of byju's subscription
But I don't understand byju's study and I'm cancel a premium subscription
But byju's not cancel my loan, please cancel my loan...
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Ganesh Srini
Aug 17, 2022
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Cancellation

Cancel My Son admission and cancel the product....
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V
Vandana krishnan
Aug 17, 2022
Aug 24, 2022
This thread was updated on Aug 24, 2022
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Need Refund

Plz cancel my product and I need refund my money back....
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Ishayalamanchi
Aug 17, 2022
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Product cancellation

I want cancellation, Please help me resolve my issue....
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S
Samata koppula
Aug 17, 2022
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Product cancellation

I want to cancel my kid class but nobody responding please cancel our admission plz...
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Y
Yashwamth Moorthy
Aug 17, 2022
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Cancellation

Please help me For cancellation and resolve this here are the details....
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Y
Yash Tajne
Aug 17, 2022
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I want refund my money

Address: BANGLORE KARNATAKA
Website: byjus company

I have taken offline admission in akash + byjus . So ihave to cancelthe loan and refund my money as soon as possible. I also sent many mail to support team. Please solve my problem otherwise i will register f.I.R against byjus company...
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Radharaman Jaiswal
Aug 17, 2022
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My previous complaint is not resolved

My previous complain is not solve by byju's and you please solve my problem...
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H
harshamit market view
Aug 15, 2022
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Cancel my son registration

Address: BHARATPUR, BHARATPUR

Sir from 6 days i daily call your CUSTUMER care to cancel my son registration bcz my son cant uderstant online class I do registration 7.8.2022 after three days 20.8.22 I complaint that i want to cancel my son registration but every day CUSTUMER care say sr manager call you today but till time call not come plz sir request refund my 10000 rs and cancel my registration and emi
Register mobile no. [protected]...
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M
Mainak Kanrar
from Bengaluru, Karnataka
Aug 15, 2022
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Fake Promise

Address: K46/604 Shapoorji complex, Newtown, Kolkata-135

We already informed to the manager regarding the admission to hostel of my child, Itika Kanrar. We requested them many times to shift the class on Saturday or Sunday. But after lots calls also the class was not resumed yet.

We are paying the amount every month without geting any class for my kid. Please resume the class or stop the payment....
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Vignesh kanna M
from Chennai, Tamil Nadu
Aug 15, 2022
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Regarding cancellation of my byjus course

Regarding cancellation of my byjus course, Although we have sent mail to byjus team which was adviced by byjus representative.now they are ignore my calls and mail reply...kindly do the needful at earlier as possible......
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R
Radharaman Jaiswal
Aug 14, 2022
Aug 15, 2022
This thread was updated on Aug 15, 2022
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Cancellation of admission on byjus

Address: 6th floor,ibc knowledge park, Bengaluru,560029

A student who not want to study online on byjus learning application and we want to cancel the admission from byjus.but byjus customer and mentors not cancel it .they say we have a policy of cancellation under 15 days of admission.but a counsellor of byjus, name is Shashank Suman they say to me on the day of counselling, that whenever you want to cancel the admission, so i not agree of byjus policies, they force me to pay emi but student...
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K
kajdutta
Aug 14, 2022
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Byjus Tuition

Address: Kolkata
Website: Byjus.com

We bought Byjus Tuition package for my son paid 10000 and remaining 40K/12 monthly installment on insistance of the sales person.

The sales person told us that if not satisfied the cancellation can be done anytme.

We realized the coaching had deteriorated my son's perfomance in the School.

When we requested a cancellation after 1 month they are saying we cannot do that and insisting to continue.br...
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Suneeta patel
from Rewa, Madhya Pradesh
Aug 14, 2022
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False promises and manipulation

Address: Bengluru , karnatak

I order my book 2 month ago but I do not receive any books from byju's they promises to deliver my book in 15 days but it is going to be 2 months my preparation for class 11th + NEET STOPPED please help me...
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I have already applied for Cancellation Of Course within 15 days as per cancellation policy, But Still It Was Not Closed and whenever making calls to customer care always same answer will arrange a call but no call at all.
I have sent a mail also on [protected]@byjus.com id but received response "We have raised a priority request with the concerned department regarding your concern and they will resolve the same at the earliest"...
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S
Sivaprasath Thangavel
Aug 13, 2022
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Byjus course cancellation

Website: Byjus

The byjus sales person do fake promise and cheating.
Byjus Teachers guidance also very worst. Wast of money, even when i ask them to cancel the course. They refuse my words....
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Shreeansh Mishra
from Bhubaneswar, Odisha
Aug 13, 2022
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Cancellation request for refund of my money.

Address: BHUBANESWAR odisha

I have registered cancellation request for refund of my money on[protected] but till the day i am not receiving my refund nor any response from Byjus.

I have sent email to [protected]@byjus.com and cancellation team and every day calling to customer support but no one listening to me nor refunding my money.

Request you to please refund my money as am not able to pay the EMI amount.

Thanks and regards,...
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