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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

Most useful BYJU's reviews

cancellation and refund

Shaurya Srivastava

unnecessary phone calls

cheating and misleading

cancellation and refund request

Ravina Rajpurohit

Featured BYJU's consumer stories

I have canceled the course but refund has not been received

Regarding cancellation of loan/EMI

No response when asked for cancellation

BYJU's reviews & complaints page 34

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Address: AMRAVATI

Hello Sir/Madam,

I am a father of student Laksh Tawani, who was studies in Byjus premium program from last few Months.

As from start of the day he started studying he won't able to get the anything, he can't understand properly. Now he lost his interest from topics due to not understanding. So I request to cancel this subscription as soon as possible. I also convey on helpline no but no response get...

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One of your employee call me and start abusive talks the after call he call me from personal number start again abusive talking and send me abusive message
His name is shaikh Mohammad
His personal mobile number is [protected]...

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Address: Rekhas, Powdikonnam P O, Uliyazhthura, G s enterprices

I am Archana P K. I have joined Byjus class for medical repeaters course last year. But due to my personal issues I am not able to attend course. Therefore for all the reasons stated below i would like to discontinue current course and apply for refund....

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We requested for the cancellation of our purchased Aakash Byju's class 9-12 foundation course within 15 days of the purchase. As we have discussed about it with Aakash senior manager he is not approving cancellation eventhough there is a provision for cancellation. He is just arguing with us pointlessly. We want the immediate cancellation of our purchased program....

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I keep receiving text messages from your companies about taking courses and all but I don't want to take any course and never registered my number on their site. Please stop sending me messages....

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This is for 10th class student name Gajana Ingle Akola, full address chandur, khadki, akola, Maharashtra.

While purchasing the course executive told, ByJus will provide online classes but now they are telling its all recorded sessions, no online classes will be provided.

While getting admission executive told that it's because in lucky draw you name came and that is why your fee is discounted, and got the admission...

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This is for 10th class student name Gajana Ingle Akola, full address chandur, khadki, akola, Maharashtra.

While purchasing the course executive told, ByJus will provide online classes but now they are telling its all recorded sessions, no online classes will be provided.

While getting admission executive told that it's because in lucky draw you name came and that is why your fee is discounted, and got the admission...

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Dear Sir,

This is manjula parent of G. Blessy 6th standard with the registered mobile
no. *[protected]*.
We purchased this product from the day of purchase we did not have proper
communication with mentors or with your team members.
And we had issues with the memory card first time and past 3 months with
the tab (Lenovo). these problems are also conveyed to your technical team
and got...

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I purchased a Byjus subscription for my daughter in class 5th, however I am not satisfied with their services. I was told that I can apply for a refund within 15 days. Now when I am trying to contact them my request is not being entertained....

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Order Id number is SO-[protected]
We are not satisfied with byju education system this is only pre recorded videos system and my child is not able to learn from this tablet(videos). byju product(course) to received me at 30 July. Before purchasing byju course. Executive said to me that if you will be not satisfied with in 15 days of receiving course then we will return your money. Now I am trying to call them and costumer care...

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We are not satisfied with byju education system this is only pre recorded videos system and my child is not able to learn from this tablet(videos). byju product(course) to received me at 30 July. Before purchasing byju course. Executive said to me that if you will be not satisfied with in 15 days of receiving course then we will return your money. Now I am trying to call them and costumer care number showing me always unavailable and I sent...

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Address: WJJ2+VXM, IBC Internal Rd, Bhavani Nagar, S.G. Palya, Bengaluru, Karnataka 560029

Team,

The patience of mine has crossed its limits
I have talked to nearly 15 customer care executives and with utter respect and patience.

Byjus told me that my concern has been raised with priority. I got no response from their side since last week. Is this the way to tackle with priority requests?

On Monday the mentor told me that I will be getting the call from one of the senior managers...

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A Byjus agent visited my house to sell a course for my son. He promised few benefits like online face to face teaching etc if not I was allowed to discontinue from the course within 15 days. Later after I enrolled for the course, nothing as such happened, only materials were sent and no tutoring was done. EMI was also started for my loan by the company. After knowing that the sold us their course by giving false statements I immediately called...

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I would like to surrender or return the product which was taken from Lkg to grade 3 class . Mentor and counsellor keeps rolling their duties and not providing the suitable answer . Pls refund my appropriate amount...

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Address: Mercury Hospital, Thayar Street, Anna Salai, Triplicane, Chennai, Tamil Nadu 600002

Website: learn.byjus.com

My daughter C.Rhema Grace was enrolled in BYJUS last year for online classes and we have paid the fee of RS.1, 40, 000/- [Rupees One Lakh and Forty Thousand] from our hard earned money.

Her 9th standard was started in the month of APRIL 2022 itself. But the online classes in BYJUS was not activated till date, I have given repeated calls and reminders to all the mentors from the month of APRIL 2022 and I even begged them to...

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I am Amish verma and my employee ID TNL71930852 . My salary is not credited that I was worked as BDT in BYJUS. Please credit my salary....

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Address: R505 Bhavya Corporate tower, and urbanac buisness park Lucknow, Lucknow, Uttar Pradesh

As I have already complaint against misconduct and abusive behaviour of Zain Agha, one of the counsellor at Bhavya complex(Phone-[protected] Id- Zain.[protected]@Byjus.com). I am writing this concern in response to the byjus and its working scenario as not only Zain Agha but today I faced the misbehavior of Rahil Hasan (Senior Manager, sales Dep., Phone- [protected]) when I called to Shubham Goswami, phone- [protected]), Reg. admission process and...

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I purchased BHLP course on IAS from Byjus on 20th June and after that i also paid 5000/- for the registration which was completed and as per my counsellor i will be getting links for the classes and everything i will getting on the same day but i didn't received anything and i complained about this to my counsellor to which he said that he is not in Delhi so he can't do anything but he gave me a number so that my issue get resolved.. br...

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Address: Yemmiganur, Kurnool AP

Improper response and not give NOTS, guidance to JEE ADVANCE....

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My name is Anitha.
The byjus councellor came and forced to take the subscription of LKG-3
Of Rs.75000.
I have already paid Rs.24000 and told that any time you can cancel the subscription
But now we don't want the product . As they promised we didn't get mentor support too. not done any class now I want to cancel but they are not responding. Not at all giving response.
I want to cancel the subscription immediately...

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