BYJU's Complaints & Reviews

I have cheated by byjus selling the wrong product. Now I have requested for cancellations within given time but not getting any response from them. Please help me to resolve my issue....

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I had bought byjus app for 45k for which I had paid initialamountvof 5k and rest 40k I had agreed to pay in 12 EMIof Rs.3333/- but I didnot like that app and applied for cancellation within 15days and that time there executives offered me a discount and informed me to pay only 28k. But as the EMI was fixed for Rs.3333/- they told me that after 9 months of payment they shall refund the excess amount of 1997 to me back ( 3333 * 9 = Rs. 29997/-)...

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This is RAHUL KHARWAR, I've applied byjus cancellation department for cancellation since 22June 2022. Applied within 12 days of receiving the order.

Request ID: 34931220

The customer care team only assures the call back from the Sr. Manager every time called and have not received the calls from the Sr. Manager till date. Its really unfortunate and frustrating as there is no such team who can really take the concerns...

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Dear Sir,

I was offered byju's class initally as free for my child but the teacher which came to my home told a diffreent story. I somehow agreed to purchase the course after they told me that I can cancel this order within 15 days, if you are not satisfied.

Now I am trying to cancel my order from the last 10 days but nobody is listening and they are insisting me to have these classes.

Please...

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Rohan Shet (rohan.[protected]@byjus.com) visited my home at 07:45PM on July 23, 2022 and wasn't leaving till I make the payment. So I made initial payment at 10:30 then he left. He assured it will be refunded if I cancel at any time. Once he left I checked about it online and I didnt like it so requested for cancellation immediately. Since then I am struggling between Customer care, support team, cancellation team, Rohan and his manager Arjun (arjun.[protected]@byjus.com)....

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Address: A-397 mangol puri

Sir byjus Wale sunne ka koi namm nahi le rahe hai please help me byjus wale bacche ko samga nahi pa rahe hai but aur koi response nahi de pa rahe hum khud unhe two months se call kar rahe hai aur mail bhi bhej dete hai phir bhir bhi koi response nahi aata hai please help me my son Ujjwal 6th class ragister number [protected] hai...

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Hi sir
This is S. Sai Hrithesh of class 11 taking the online classes from your online platform AAKASH BYJUS. I need to cancel my subscription that jee mains /advanced course for 2 years and they have charged me Rs. 1, 00, 000 through EMI process i already paid for two months that nearly 19K. But I am not anymore interested in thosr classes as well. Because I couldn't concentrate on my college studies. As I already study in a IIT academy...

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Sir i want to cancel Byjus package. Even though it is a week, still they are not cancelling the package. It falls within 15 days as per byjus cancellation policy. The mentor Chandana from Byjus who forced us to buy the package is also not reachable on her number [protected]. Also Called customer care innumerable times and they say "please wait for the call back" that's all. Please help me Cancel the Byjus package and refund my amount....

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Address: Byju's

Website: WWW. byju's.com

Sir mene byju's se UPSC IAS course parchase Kiya tha mene course 8, 10 din pada mujhe samajh nhi aya mene apne counsellor Name (Harish khandel wala) se 7 June ko call per sampark Kiya tab unhone or tray krte phir bhi aap ke samajh me nhi ataa hai to me course baps kra dunga mene phir 3July ko call kra tha per unhone mera call nhi uthaya mene wathsapp per bhi message Kiya ki sir mujhe course samajh nhi aa raha hai mene course pack kar kr rakh...

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Address: Namakkal

I didn`t get any support from Byju's team- First 15 days ( trail periods) we got a proper follow up mentor and Byju's team .. After that they didn`t give any proper guidelines to my child.. While purchasing the course executive told, ByJus will provide online classes but now they are telling its all recorded sessions, no online classes will be provided.Now my child lost his interest from topics due to not understanding. So I request to cancel...

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Address: Bangalore

Dear Sir,
I'm trying for cancellation this package of byjus from march 22 but after many tries no one responding Byjus employee and system didn't help me for this after so many arguments i was told by one of them on 23/05/22 that whatever i paid 50000 it will be refund and you will get call from our team Cancellation department not responding after mail i am cheated by them also by your system which not resolved this issue aftet many...

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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

Hello,
My name is Milind Dhakre,
I purchased Byjus learning program for Preschool for Rs 60 thousand fully paid (converted to EMI) and received the Learning TAB with some other learning stuff on 9th July.
Trial Period was of 15 Days and I raised Cancellation request on 16th July i.e. after 7 days and well withing Trial Period.

BYJU”s has purposefully led me to exhaust the trial period and now avoiding...

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Address: Opposite syndicate bank, Pedda Dornala

This is Dharani Lakshmi my Father in ICU due to health issues that why please give me 2 months time for payment Sir....

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Hi,

I have paid Rs.5000 refundable fee for 15 days trail. Now when I expected class to start I have been asked to make entire payment to block EMIs. When I asked to cancel the admission and refund amount, executive started about me having common sense to understand the process.

I guess Byju's train their resources to be rude when parents take time to take admission or ask for refund. After Demo as well, an...

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Dear sir,
I requested cancellation on July 4 that was within the trial period. I requested to byjus so many times to cancel the course but they are not paying heed on my request.. my daughter is not well because her posted surgery and I am passing through very critical economic conditions. So I can't pay imi. But they are harrassing me mentally.My daughter name is Pritika Kasinathan.

Mathura Prashad Verma
Mob...

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Address: Bengaluru

Sir/ma'am
I have requested to byjus so many times to cancel the course and nach mandate but they are not paying heed on my request.. I am passing through very critical economic conditions. So I can't pay imi. But they are harrassing me mentally.My kids name is Mayank Rajpoot and Divyanshi Rajpoot
Yours Sincerely
Mathura Prashad Verma
Mob [protected]...

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Address: Ekta Nagar, Risod.

I purchased 2 year subscription but now it ask for sd pin which I don't get from byju.
I'm trying to call them but they didn't pick call....

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Hello respected Sir/Ma'am i mailed byjus on 18th july that is 10th day of my product as they give 15 days time to cancel subscription because im not able to understand anything and they are forcing me to continue the subscription kindly help me in cancellation for my subscription thank you....

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Address: Bangalore

I have taken byjus gate preparation course and i want to cancel the course there are saying that one cannot cancel the subscription after completing 15 days they are saying we should continue if we are not interested also.
previously one person called and said that they have initiated refund process and now they are saying they cant cancel the course and saying we have to continue course if not interested also they feed back is delayed...

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Iam not able to take this product....

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BYJU's Complaints & Reviews

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Complaints recently resolved by BYJU's customer care

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Product cancellation issue

Refund of excess amount paid

Cancellation not processed by byju's

Cancelling of my order and want to refund my money

Refund Request not processed

Cancel class refund money

Cancellation of Subscription

Byjus Not Cancelling the course within 15 trial days and not refunding the amount

Upsc ias

I am not Satisfied with your service

About cancellation

NOT RESPONDING after Program Cancellation request raised during Trai Period

Fee Payment

Cancellation, Refund and Bad behavior of Executive

Jee Course cancellation

Regarding cancellation of course and nach mandate

Product

Cancellation for NEET subscription

Gate Course

Product

BYJU's Complaints & Reviews

File a complaint to BYJU's

Complaints recently resolved by BYJU's customer care

Most useful BYJU's reviews

Featured BYJU's consumer stories

BYJU's reviews & complaints page 33

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