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ClearTrip Complaints & Reviews

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Updated: Oct 15, 2024

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ClearTrip reviews & complaints page 12

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Address: DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E) Mumbai Mumbai City District Maharashtra India - 400011

I have booked flight tickets for 2 from Port Blair to Ahmedabad via Chennai (Port Blair to Chennai by SpiceJet, Chennai to Ahmedabad by IndiGo) through ClearTrip. Due to Covid cases, the flight from Port Blair got cancelled by SpiceJet, and didn't have any rescheduling option for the same day. ClearTrip representative assured us that we are eligible for a full refund for the complete trip. As per the guidance provided by him, we cancelled...

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I tried to make a booking from CJB to DIB on 11 mar. 2022. Everything is okay but it says payment failed but my account was deducted an amount of 15734 rs.
Fund not being credit back to my account. Please try to solve this issue. Trip id[protected]...

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Address: Cleartrip India Pvt. Ltd. 06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079, India

I made payment regarding booking of a hotel on 12/02/2022 having the UPI reference no.[protected] at 09:55 for the amount of Rs. 3686.00.
My account was debited with the said amount but the booking is not confirmed by Cleartrip.

The website shows this message - Oops, your payment didn't work.

I checked with my bank(State Bank of India) as well as with Paytm through which I have done my transaction, they...

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The worst ever experience with cleartrip. I have booked a round trip from Hyderabad to Tirupati in November. But the onward trip has been cancelled by the airlines due to heavy rains then. The airlines have even given full refund endorsement for my trip. But till date I didn’t get my refund. All lame excuses they give. I have even opted for insurance for full refund. Cleartrip is the most fraudulent website. It’s a lesson that we should...

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Its been 3 year and the refund for Jetstar flight has not been provided yet....

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We booked Air India flights for Port Blair (round trip) for 26th to 31st Jan through Cleartrip as per the below Trip IDs:

a).[protected]
b).[protected]
c).[protected]

But, due to the covid outbreak, we converted our existing ticket to an open ticket through Cleartrip on 21st Jan 2022, which was confirmed by an Email. Cleartrip person who did perform this operation was Rohan.

Now,...

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I have booked flight ticket from Delhi to Bangalore under Trip ID[protected] for 23rd Dec 2021 for 5 Passengers under easy cancellation policy of Cleartrip. I cancelled flight tickets for 3 passengers (Anjali Gupta, Medhansh Gupta, Sahansh Gupta) on 14th Dec from clear trip app. The refund initiated by Cleartrip is only for two passengers while for one refund was never initiated. I have raised multiple complaints to Cleartrip customer...

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Dear sir/mam,
I have been facing the worst experience for the last 20 days with Cleartrip Pvt. Ltd.
My trip ID is[protected] . Last 20 days I called nearly 10 times to you and I am trying to get my refund amount which Cleartrip has already got from the Indigo Airlines as a fare difference. But still I didn't get any refund. Waiting for 20 days to get this refund is too much time.
I want my refund as soon as possible....

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I made payment a ticket on 30/01/2022 with trip id[protected]
and Cleartrip claims that the UPI transaction did not complete, but my account was debited. Even as of today i.e. 8th Feb'22, I have not received the refund.

The booking shows this message - Your booking was not completed as we've received a failed status from the payment gateway. If your account was charged, it should be refunded to the same within 3-12...

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Address: At post - Vaduth, Tal and Dist - Satara, Nikam wasti House no 700

Dear Customer, Account XX651 has been debited for Rs 8057.00 on 05-Feb-22, towards linked cleartrippvtlimited.[protected]@sbi. UPI Ref. no.[protected]ICICI Bank.
My money was deducted but still air ticket was not received yet...

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Greetings,
I booked my round trip journey(Indigo) from cleartrip.com. I completed first half of the journey without any issues but the second half I cancelled the ticket. As a result, a refund amount of INR 1673/- is pending from Cleartrip's side. Kindly process it as soon as possible. The date of he flight was January 2, 2022. I have shared the itinerary, and I processed the refund for the journey from Lucknow to Mangalore via Mumbai.br...

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Address: India

We had booked 4 tickets in cleartrip for flight reservation under Trip ID:[protected].
However after numerous calls and mails we have not received the refund.
Kindly do the needful...

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They have mentioned in their website that Ticket is refundable. After ticket cancellation my money fully charged by the airline.
This is cheating from Cleartrip
Almost my 26000 rs gone
Kindly help me to get this refund.

Please find the attached proofs....

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Booked Ticket through Cleartrip on Sunday Nov 7th 2021 from Manchester to Dubai (Round Trip )
Cancelled the ticket on 1st Dec 2021.
Tickets were booked for travel on 10th Dec 2021 and 5th Jan 2022
Air France--Manchester to Dubai.
KLM Royal Dutch---Dubai to Manchester.
This ticket was cancelled through the Clear Trip Portal.
AIR FRANCE clearly states in its Website
All Air France tickets are...

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Hi Team,

I have a my parent return flight booked from DEL - SFO - DEL for 25 May 2021 and returing on 11 Nov 2021. At that time covid-19 was in peak in India, US canceled all the flight from India and my parent flight got cancelled. After this we reachout to cleartrip via call and they told us that Cleartrip change our ticket for open ticket and we received the mail for the same.

Now if we are trying to reach...

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My trip ID[protected]. My Flight was cancelled by Airlines. Airlines has given full refund of Rs 11814 to clear trip but clear trip has refunded Rs 10911. By deducting EZcancel charges. Why ?? Trip cancellation is not from my side....

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I’ve booked a flight ticket on ClearTrip site on 24th Jan around 9pm IST. I’ve received a notification that the booking has been confirmed and the ticket will be sent by Today. I haven’t received the ticket till now.Here’s the confirmed trip ID:[protected]....

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Dear Sir,
Passenger Name: TRIPTI
Air Asia Departure Time: 06 Feb from Delhi to Visakhapatnam
Flight was cancelled by Air Asia on 06/02/2022 and full refund of Rs. 3398 was initiated to clear trip on 21/01/2022
Flight PNR No: UY4N8E
Air Asia has refunded full amount of 3398
but clear trip has refunded only 205
Rs.
Air Asia has refunded the amount of 3398 on 21/01/2021 to clear trip....

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I have been canceled a ticket more than ayear, Air India has refund the amount to clear trip, until now Ididnot received the amount, kindly do the need full. customer service no number to contact and no reply for email...

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Greetings,
I booked my round trip journey(Indigo) from cleartrip.com. I completed first half of the journey without any issues but the second half I cancelled the ticket. As a result, a refund amount of INR 1673/- is pending from Cleartrip's side. Kindly process it as soon as possible. The date of he flight was January 2, 2022. I have shared the itinerary, and I processed the refund for the journey from Lucknow to Mangalore via Mumbai.br...

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