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ClearTrip Complaints & Reviews

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Updated: Oct 15, 2024
Complaints 3046
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287
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ClearTrip reviews & complaints page 13

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R
Rajdeep Mandal
from JAMSHEDPUR, Jharkhand
Jan 22, 2022
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Refund of failed bank payment to my account

Address: 11 BARADWARI ENCLAVE GANGOTRI COMPLEX slag road, Slag road Sakchi

Name : AYUSH MANDAL
PNR : NF7BXR
DATE OF TRANSACTION : 16 december 2021
MESSAGE : Payment for your Ranchi - Chennai one-way (Trip ID[protected] was unsuccessful as we didn't get a confirmation from your bank. If you were charged, it will be automatically refunded. Please note that it may take 3-12 business days for the amount to reflect in account depending on your bank.

A fee of ₹3700 was deducted...
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P
Prabal Rajdeep
from Guwahati, Assam
Jan 21, 2022
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Airline cancelled ticket and issued full refund but agency is doing fraud

Address: www.cleartrip.com

It is really shameful to inform you that Cleartrip is a clearfraud company. My Flight Trip Id[protected] with PNR KU9MRY is being cancelled by airline due to operational issue . Full refund is being processed by the Airline. But this company named Cleartrip is doing huge fraud. They are charging Airline Cancellation fee and taxes on their behalf, which is a clearfraud. Shame on you. I will request everyone to stay away from this fraud...
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M
Mehul Dhiraj Sharma
from PUNE, Maharashtra
Jan 21, 2022
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Despite follow up & acknowledgement for two years , refund yet to be processed

Address: maharashtra

Clear trip ID[protected] for air india flight booked for 13.12.21 was cancelled . Air India issued refund ticket vide endorsement tkt no[protected] for full refund. Clear trip raised refund application no [protected] on 5.2.21 . Refund still to be received to my card account despite follow up....
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P
papiya10787911
Jan 20, 2022
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Failed net banking for flight ticket

Address: howrah

Failed net banking transaction for flight ticket dated 7/2/2022, from Bhubaneswar to Kolkata .amounting 2693.with cleartrip . trip id :[protected].in the name of sabyasachi bhaduri

my account number :[protected]
name :Papiya Bhaduri...
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A
avi4u0291
Jan 19, 2022
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Refund not provided for cancelled tickets- 211213429562

Due to Covid, We canceled our ticket from Indigo airlne with trip Id[protected] after discussing with clear trip that Indigo is ready to refund their cancellation amount with Indigo voucher, Customer executive from Clear trip told that they will refund the whole amount they get from airline. Indigo airline has provided the Indigo vouchers for all their canceled amount,

And Inidigo has also refunded the remaining amount...
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I
irfan.kazi@rediffmail.com
Jan 18, 2022
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Flight cancelled due to pandemic was not refunded

Website: www.cleartrip.com/accounts/trips/20031970870

Myflight from Dubai-Pune was cancelled (Trip ID [protected]) dated 2nd april 2020 (airline air India express).
I got a confirmation from Clear trip that the amount has been refunded to my credit card.Its been two months now & I have received no refunds. I am trying to raise a fresh complaint with clear trip but the only available alternative is a phone number mentioned on their website.I am in India it is not easy nor economical for...
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P
pallavi nistala
Jan 17, 2022
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Customercare

Regarding reschedule despite of multiple callsn hours of waiting they are not responding...
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Website: Cleartrip.com

I had booked a flight with Cleartrip EZ cancel policy that guarantees full refund and for this ES cancel I had happily paid extra for the benefits it promised at time of booking.

On 8th of January I had to cancel and it reflected on the app that the refund status is : under verification that would be done with the airline by 9th of January.

Up till 16th of January, it is still showing that verification would...
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P
PankajPP
from Bilara, Rajasthan
Jan 15, 2022
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About the refund of my flight tickets

I recently booked a flight (fully refundable) by cleartrip and later I needed to cancel it due to timing issue so I cancelled it.The company promised to get me a refund in 5-7days but it has been 25 days since and still I haven't received my refund amount, They are ridiculous and there is no customer support for it.
Flight PNR:B3E7NY...
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V
venud24
Jan 15, 2022
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Amount not refunded for failed transaction

Website: www.cleartrip.com

I made payment a ticket on 11/01/2022 with trip id[protected]
Cleartrip claims that the UPI transaction did not complete, but my account was debited.

The booking shows this message

Your booking was not completed as we've received a failed status from the payment gateway. If your account was charged, it should be refunded to the same within 3-12 working days.

I checked with my bank(ICICI),...
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Y
Yaasaum
Jan 15, 2022
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Not refunding my money (~ 30,000INR)

Address: Mumbai

Our Andaman trip was scheduled in early December but our flights got cancelled so we had to cancel all our reservations at port Blair, Neil and Havlock island (hotels were booked through clear trip app)
But even after trying to reach them from about more than a month now, they haven't refunded our money irrespective of sending them multiple emails / reminders/ proofs of flight cancellations, they are telling lies that hotel managers...
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Address: Ranchi

I made a booking on 6 jan from ranchi to delhi but the booking was failed and i have been charged and my amount was deducted from my account which has not been credited yet to my account

Please help me to get refund of my amount i am trying multiple ways to reach you but i am unable get connected with your customer care service please solve my problem...
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K
Karran12
Jan 13, 2022
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Auto date select

I had booked 2flight tickets from clear trip and selected 21st march date but clear trip autoselected my date to 14th march i want my full refund on this or change my date...
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M
MayaG
Jan 12, 2022
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Reminder Refund not recd

Payment made for the trip[protected] but booking not approved, 'stating payment failed', constantly following up in vain since 21.12.21, don't bother to acknowledge even. Highly disappointed. Utter Regret ....
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P
Poosh
from Hyderabad, Telangana
Jan 12, 2022
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Non refund for four years

Address: Mumbai

My trip I'd is[protected] booked on apr19. I have been following up since then . Ticket was booked with jet airways and it was cancelled by cleartrip . I received refund for only 602 rs. I have been following up since then. If I don't get a resolve I will go against cleartrip to consumer court now. My email I'd is [protected]@gmail.com and contact [protected]
I have filed multiple complaints .
I need a resolution soon.
Regards...
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R
Roohim
Jan 11, 2022
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Air ticket issue

Very irresponsible staffs
payment made is not accepted by them though deducted from customers account.
Payment made while rescheduling yet e-ticket not sent due to which flight missed.
Executives behaving careless and not addressing issues....
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P
Payal Tiasha Sarkar
Jan 10, 2022
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Refund not done after 5 days

I was trying to book a ticket where the payment showed as failed on Cleartrip thrice while the Money was successfully debited.
Kindly refund :

Trip ID
[protected]
Trip ID
[protected]
Trip ID
[protected]
Trip ID
[protected]

INR 7661 each

5th jan 2022...
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S
Siddharth_Khanna
from New Delhi, Delhi
Jan 10, 2022
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Unable to refund money of cancellation ticket

I have been trying to take refund for my Free Cancellation for Booking[protected] from your partnered insurance company i.e. edelweissinsurance.com since November 2, 2021. I have never seen such a pathetic and poor customer service company who are not working for client commitments. I have a full email trail of the entire conversation and the manager from this insurance company i.e. Hadywant Ghoghari is the biggest liar.

Is...
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J
JoydeepB1977
from NAVI MUMBAI, Maharashtra
Jan 9, 2022
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Complaint against my Trip id 211121297892

Address: Bangalore

I had done the booking a month or more back for Goa and I had also used the EzCancel option while booking my ticket and accordingly paid more for the tickets

My flight was scheduled for 08th Jan @ 4.55 A.M.

Due to sudden rise of COVID cases in Goa and other parts of the country, the Goa government-imposed Night curfew and also weekend lockdown and this came into effect from 05th Jan 2022

on 4th...
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Hello I canceled my trip ID[protected] on both Clear trip website and United airlines website on or about Jan 02, 2022 for my international trip starting April 21st, 2022. United Airlines PNR : I4LZVK

I got a prompt confirmation from cleartrip that the refund is being processed. When I see my cleartrip account I see

Cancellation Confirmed On 23:50 hrs, 02 Jan 2022
Refund Verified Expected by 23:50hrs,...
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