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ClearTrip Complaints & Reviews

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Updated: Feb 5, 2025
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ClearTrip reviews & complaints page 21

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B
BL Mangawa
Jul 9, 2021
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Refund not received on cancel of Trip ID: 210708194522

I have a booked a hotel on 8th of July 2021 with Trip ID Trip ID:[protected] and I had to cancel this booking next day for some medical purpose, I have tried to call Cleartrip for know the refund amount but there is no customer phone care phone number in working so I have tried to cancel online when I was canceling this it show the refund amount RS 11700.00 so I have cancelled it, letter I received a email mentioned that the refund amount...
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Hi,

I have booked a ticket from Dubai to Doha one way business class. I am offloaded by flight due to immigration issue. My business class ticket is a refundable by fly dubai if it is no show they deduct 400AED and in my case it is offloaded. In any case i should get refund but i am not paid any refund. Cleartrip mention that airline full amount is deducted as penalty.

if i am approaching flydubai they are asking...
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U
Umar Shehzad
Jul 6, 2021
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Refund for gulf air booking

Dear
I made a booking through cleartrip for Gulf Air with Trip Id.[protected] . Later on i cancel the trip and applied for refund. i received one email dated June 1 2021 where they provide me reference I.D ref:_00D2819oR2._5000K2PXLkc:ref
for future mailing regarding refund amount and procedure.
I am contacting sending emails but all in vain, not received any response for refund amount or procedure....
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S
Shoumitra Chakraborty
Jul 4, 2021
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Clear Trip ID 201109157116 Case ID 12700180

I am yet to receive my refund. Have shared to bank details in the month of May. No response from the Customer support team....
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J
Jidish Poovadan
Jul 4, 2021
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SpiceJet Air Ticket cancellation refund

We had booked SpiceJet flight for Mumbai to Delhi sector on 3rd June 2021 (PNR U83WXY). Our tickets were booked via Cleartrip online portal.
Due to changes in flight schedule, SpiceJet airlines had provided cancellation and refund option. It has been 1 month now but still now Cleartrip has not refunded the ticket cancellation charges whereas the same has already been processed by SpiceJet.
After repeated calls and follow-up...
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K
Kiran M ladha
Jul 3, 2021
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Refund not received yet

Address: Main market, nawa city

Last year I booked a ticket by Cleartrip from go air, but flight canceled due to corona. Go air has refund but I have not received it yet in my account. Please do needful. My trip id is as following.

[protected]...
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K
Kittuu09
Jul 1, 2021
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Regarding delay in refund of money

Hi my name is Krishna Mohan chilukoori, from Hyderabad, I have booked my international flight form newcastle uk to Hyderabad and it was booked by cleartrip.com, my cancellation was confermed on ఏప్రిల్ 3rd 2021, first they said 12 working days to refund then దె సైడ్ 45 working days again 60 working days its been almost 90days but still my issue is not resolved, my trip id is[protected]...
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M
Muralianaesthesia
Jun 30, 2021
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For not refunding my money

Address: Lower parel ( according to google )

I had booked round trip from mumbai to belgaum on 26/6/21 trip id :[protected] .due to some issue ticket was not generated and money was deducted from my account sum of rs 18012 .no responsible answer from cleartrip side regarding refund status...
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F
Freesia
Jun 30, 2021
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No refund amount

Address: Freesia Mangaluru

I booked Airline ticket through Cleartrip account on 25 th June 2021
Amount deducted from my account through Debit card Airline massage showing
Unsuccessful (I attached photo of massage)
Trip id[protected] &
Trip id[protected]...
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T
tenzin kunkyab
Jun 28, 2021
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Refund and cancellation

The worst experience. Have not got my refund yet. First I got the message that I will get my refund in 3 to 12 working days and now clear trip is saying it will take 45 to 50 working days. They are always saying that it's "airline policy"....
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R
Rajul Parikh
Jun 28, 2021
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Im complaining about a wrong charge

Trip IDS:

[protected]
[protected]

I have been wrongly charged for these tickets for which I do not have a valid confirmation. There is only a partial confirmation and these trips do not show up in my account either.

You are requested to cancel the tickets and refund the amount to my account.

Kindly do the needful and confirm this.

Regards

Rajul...
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S
ssugathan
Jun 27, 2021
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T8998249/trip id 21042251250

.payment of aed 554 was paid in April refund amount of AED 529 yet to receive its been over 2 months since applied

pls advise status...
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N
Nikki Jha
from Delhi, Delhi
Jun 24, 2021
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Fraud activity

Amount rs 16334 got deducted while booking but payment was fail fir the same when I contact on yiur customer care number he again took rs2894 by his fraud activity..I want total refund ASAP total amount is 16334(phone pe) +2894( Google pay)....
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R
Racha Ravikumar
from Tumkur, Karnataka
Jun 23, 2021
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Amount got deducted but clear trip transaction failed

I have booked ticket from hyd to Bangalore with trip I'd[protected]
Amount got deducted but transaction failed, did receive money yet please check...
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To Whom It May Concern,

This is to advise the Cleartrip Company that I will refund my ticket (Trip ID:[protected] to your company since our President Dueterte officially announce that the ban for travelling Philippines is extended until June 30, 2021 to prevent the transmission of the coronavirus variant first discovered in India that is circulation widely. Kindly find link below:

https://gulfnews.com/uae/flights-between-dubai-and-manila-on-philippine-carriers...br...
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J
Jaggikummi
Jun 20, 2021
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Non Receipt of refund

Dear Sir
In continuation of my earlier complaints vide status update no.2873385 regarding refund on cancellation of flight vide trip ID[protected] I received only the partial amount of Rs.40230.00 and the amount booked at GOAir is not received till date. I have enquired with Goair and informed that on 21st May itself they are remitted the amount to the clrartrip, but till, the amount not received from the cleartrip. Kindly look into...
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P
prince raheja
Jun 20, 2021
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Not getting money

Last year due to pendemic i cancelled my flight. Airline made a credit shell for me.i lost my job and i dont have money . Firstly i confirmed from Cleartrip mode of refund because airline refund money only to agency. My mode of payment was gift vaucher and i confirmed from Cleartrip how will you pay to me they said we will refund into your Cleartrip wallet. Also i have proof of chat.
Then i requested to airline please cancel my credit...
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C
cmmaniar
Jun 19, 2021
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Most Urgent: Issue with rebooking of flight

Address: Vile Parle

Dear All,

I have been trying to reach Cleartrip for last 5days now to reschedule my international flight. I have just got a call once from Cleartrip and have not heard back since last 4 days. I need an urgent call back for the same failing which I have already initiated a complain with the consumer forum to seek damages from Cleartrip for the mental hardship being caused. Trip id is[protected].

My contact...
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N
nehashaw29
Jun 18, 2021
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Refund not yet received from Clear Trip

I haven't received my refund amount yet from clear Trip.
Trip id - [protected]Bangalore to Ranchi return)

The trip was cancelled directly by the airline. Amount Rs - 4471
After following multiple times with the clear Trip customer care, I am getting the same response as will send the refund within 72 hours. But haven't received the amount yet.

Please look into the matter urgently and kindly...
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P
Premisha
Jun 18, 2021
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Ticket cancelation Refund

Address: P2C141, Princeton Estate DLF Phase-V,Gurugram-122002

My Cleartrip Trip Id is[protected] Manish Jain) and Trip Id[protected] Deepa Jain). We have canceled tickets and had received an email as a confirmation to credit us a refund in 3 to 12 days. Neither they refund nor update and whenever we call we are given time to wait for 48 hrs.
I had suffered and can not bear would ask Cleartrip to pay me back with a full refund with interest of 36%. Also would ask them to pay for consumer...
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