Claimed

ClearTrip Complaints & Reviews

www.cleartrip.com

1

Updated: Feb 5, 2025

Complaints 3047

Resolved

287

Unresolved

2760

So far, so good. ClearTrip is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ClearTrip will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to ClearTrip

Having problems with ClearTrip?

File a complaint and get it resolved by ClearTrip customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ClearTrip

Recently resolved complaints

View all complaints

Refund request denied.

Cleartrip trip I'd / pnr not generated

Refund (Dubai to Jeddah)

Most useful reviews

ClearTrip looting Customers on broad daylight with false EZcancel advertising

Flight Ticket/Awaiting PNR unable to reach customer car

Cleartrip Tatkal scheme for booking flight tickets

Featured stories

Incorrect refund processed

Flight Tickets not confirmed even after payment is done

Fake hotel booking

ClearTrip reviews & complaints page 22

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Trip I.D[protected]
I have booked the ticket on 7.6.21 for Bangalore Jaipur for 26.5.21. I made the payment through debit card. I received the message from you payment successful. After some minutes I received mail mentioning PAYMENT FOR THE TRIP BELOW WAS UNSUCCESSFUL AS WE DIDN"T GET A CONFIRMATION FROM YOUR BANK. Till writing of this complaint I have not received payment back I request you please do the needful...

Helpful

Found this helpful?

Write a comment

I have booked 2 booking and i have both trip id[protected] &[protected] but those ticket not confirmed and i made the payment. i have received a mail partially but not getting ant PNR no. so please get my PNR no....

Helpful

Found this helpful?

I have received credit note from indigo Amt of Rs 3678/- on 25th March 2021. But till date that amount is not credited in my account. Kindly credit that amount in my account ASAP....

Helpful

Found this helpful?

Write a comment

Actually I have booked my ticket cleartrip on april end. My Trip ID is [protected].

GoAir was the flight name. Actually Go Air had cancelled their flight on that day. It's been 40 aprox day. My money is still not refunded. I checked with go Air they are saying your money has been sent to Agent - i.e. Cleartrip.

I had called yo support people to Cleartrip, they are saying will be credited soon sir. I am not...

Helpful

Found this helpful?

Write a comment

Address: DUBAI

Website: CLEARTRIP

I booked my ticket on FEB 2020 . I am waiting for my refund more than 1 year. But until now I did not receive any refund from clear trip side. I submitted my BANK DETAILS & also the other details of which was requested from their side. Still they are sending email like " THEY ALREADY FORWARD TO CONCERN TEAM & WILL UPDATE SOON ". I replied them more than 50times within this one year & received this same email more than 5 to 6 times .
br...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: UAE

Its beeen more than 2 years i have not received full refund of my tickets with cleartrip .. Received only 1080 AED out of 3960 AED.....

Helpful

Found this helpful?

Write a comment

TRIP ID[protected] TRIP NAME Dubai - London return

Flight was cancelled March 2020. I have been informed that I could obtain a refund but still I wait. I assume that you have no intention of paying this but still.

Mr A Fitzpatrick +[protected]
nthn.[protected]@gmail.com...

Helpful

Found this helpful?

Write a comment

As per your mail I have checked with my bank I didn't receive any refund on Apr 05 2021. Please mail me the details of the bank in which you have refunded the amount. I have checked with my bank and I didn't receive the refund. Please do the needful as soon as possible. Please send the transaction details.I had used my credit card for booking so I have checked with the bank in which my credit card is linked to and there is no such fund credited...

Helpful

Found this helpful?

Write a comment

Address: Mumbai

Website: Cleartrip.com

I had purchased on 18 March 2021, flight tickets for five persons (details in attached files) with my HDFC Credit card, through Cleartrip.com which were confirmed all through.
Subsequently, due to Covid-19 restrictions I had to cancel these tickets on 22 April 2021. The cancellation has been confirmed through email from the Airline (INDIGO) and refund notified.
I have not yet received the refund amounts.
I complained...

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

This refers to my Tip id[protected] from Dharmsala to Delhi BY SQ 2779 & Delhi to Mumbai by SQ 8709 for 15th April booked for my wife Geeta Ajit. My credit Card was charges on 14th March for RS 8217 for a 15th April trip . I got a messge immedetly that teh trip has been cancelled and I will get a refund . From 15th March 21 to 22nd May 21 I have still not got my refund. I think it is a fraud organisation...

Helpful

Found this helpful?

Write a comment

Sir,
This is from Jagadeesh Kumar, one of the group traveler vide trip Id:[protected] and booked the Round trip from Bangalore to Leh and Back as follows:
1. Trip Booked in the name of Gajapathi R vide PNR No.F7GDQM
2. Email ID: [protected]@gamil.com
3. Phone Number: +91 [protected]
4. Amount paid Rs.102696.00 on 22.03.2021 and Rs.3324.00 on20.04.2021 for rescheduling the flight through SBI Credit Card ending...

Helpful

3 other people found this review helpful

3 found this helpful

Write a comment

Address: C 203 GAURAV RESIDENCY PH 2, RBK SCHOOL ROAD, BEVERLY PARK

This is with reference to my Cleartrip ID:[protected] and PNR: 5TSZLJ where my flight is Rescheduled without taking my Concern. Also while I am going to Cancel it by clicking the link provided in the mail every time it's showing "Invalid OTP" error in spite of giving the right OTP within 1 minute. Also I have called the Customer Care but the executive hesitate to Cancel my Ticket and further told me that some other executive will call me...

Helpful

Found this helpful?

Write a comment

Trip ID[protected]. Airline has refunded the amount. There is no response from Cleartrip on refunding the amount. Website is pathetic does not list any contact number nor easy way to track status of refunds....

Helpful

Found this helpful?

Write a comment

Trip Id[protected]:

This transaction failed on Cleartrip website but the money was credited to their company and deducted from my bank. The bank will not refund as the funds was accepted by Cleartrip.

Below are the confirmation details.

Order Number :[protected]
CCAvenue Reference number :[protected]
Merchant URL :www.cleartrip.com
UTR Number : ICICR[protected] settled...

Helpful

Found this helpful?

Write a comment

My trip ID[protected] FOR dubai-mumbai flight on 27th march 2021 - my flight was cancelled by airlines on 4th march 2021 - i contacted airlines for refund and they replied that cleartrip has already been notified for full refund. since then i am contacting cleartrip on call center and emails but received no response for refund still. they earlier said it will take 3-5 days then said 7-10 days then said 45 working days which is also over...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Al- Khail Gate Phase 2 Al- Quoz

Hello,

My name is Bisma zargar and I had booked a flight with cleartrip ID[protected], it was confirmed to me on call that AED 606 will be refunded to me, however till date, I didn't receive anything, Further, whenever I try to call the customer care, they put me on hold and then disconnect.

Please look into the matter o otherwise I will be bound to take derogatory action

Bisma
UAE phone...

Helpful

Found this helpful?

Write a comment

Hi Team, i have not received refund amount of my trip id[protected] however airline refunded the amount ....

Helpful

Found this helpful?

Write a comment

Address: Vpo Bela teh nadaun dist Hamirpur

Website: Cleartrip

I didn't get my refund URNT7E flight...

Helpful

Found this helpful?

Write a comment

Address: Mumbai

I have not received refund for my 3 hotel bookings made through above company, till today April 30, 2021, though I cancelled the bookings on April 10, 2021 and bookings were for check in on 5th, 6th & 7th May. The partculars of the booking and my follow up are given below

Trip ID[protected] refund amount due Rs. 15207.99
Trip ID[protected] refund amount due Rs. 9972.00
Trip ID[protected] refund amount due...

Helpful

Found this helpful?

Write a comment

Address: 302,PP tower,Manewada Chowk,Nagpur-440027

Res/sir,
I had booked a ticket from NAG - JRH for 30 April 2020 but
flights were canceled due to a corona pandemic therefore you have decided to refund the booking payment in our account.
but booking payment was not deposited in my credit account No.[protected].
because I had closed this credit card due to some wrong transaction with this credit card number.
So kindly deposit the booking payment in...

Helpful

Found this helpful?