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ClearTrip Complaints & Reviews

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Updated: Feb 5, 2025
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ClearTrip reviews & complaints page 19

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Flight ticket booked through Cleartrip:
Cleartrip Trip ID:[protected]
Goa → Mumbai, Fri, 17 Sep 2021, by Alliance Air 9I 9658

Traveller : Mr Prashanth Ravichandran, PNR no. JVDP3
Amount paid Rs. 4, 076

The flight was cancelled by the airline at the last moment.
Cleartrip have taken any steps to arrange refund....
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Pawan khanna mkk
Sep 25, 2021
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My money back

Address: Goa

Hello…… recently I was booking a flight to Delhi and it was cancelled by clear trip and they guys said that it will be refunded writhing 3 days but now it shows that the payment is successful and now I have 2 tickets so I don’t know what technical fault they guys have but I need a refund...
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Sudhirdesh
from Patiala, Punjab
Sep 20, 2021
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Refund from Smartbye PNR NDESRG not deposited

Refund is not deposited till this date.
The original travel date 2/7/21
PNR NDESRG
Revision 3/7/21 and again 4/7/21
Spice jet deposited refund on july 5 but not deposited in credit card statement from cleartrip...
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Antony Michael Amalan Desingh
Sep 14, 2021
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Payment Done but tickets not confirmed

It's the second time we are facing issue with same problem . Money deducted, tickets not confirmed.
Could not contact your customer service. The automated voice says trip iD is invalid
Trip id # 36432
Complaint ticket#887763
Email used for booking: [protected]@gmail.com
Travel date: 14-Oct-2021
Booking date 12-Sept-2021

Pls assist with refund and booking with high priority,...
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shivdeep singh salaria
Sep 7, 2021
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Complaint

Address: NHPC TRANSIT CAMP MISSION CHOWK PATHANKOT
Website: nil

I booked the tickets(TRIP ID NO[protected] AND[protected] on 10th august 2021 and cancelled them on 25th august 2021 .I was also paid EZcancellation charges on the tickets. But I have not received the refund till date in spite of contact your customer care executive again and again. It shows that your services are very poor and your customer executives are also irresponsible for their duties.This is totally harassment with the customers....
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Website: cleartrip.com

Hello, my trip id is[protected]
I booked a ticket with cleartrip on 7th aug and my flight got cancelled and the cleartrip agent said on 11th they have emailed the airlines for refund and will get my refund after 15 days. but now its more than 15 days and i have been calling them and i am really frustrated with the cleartrip staff or its service i have been calling for my refund application still no confirmation nothing, and i have...
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hmpatel46915@gmail.com
Aug 31, 2021
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Air tickets Refund Pending

Address: Mob. +919429020648

Cleartrip Trip Id:[protected]
Refund Application No. : [protected] date 29th Jun.
Booked Air India tickets in February 2021, cancelled on 29th June but and 60days completed but still refund status remains unchanged that is pending....
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jogarao1030
Aug 30, 2021
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Refund for ticket

Address: dubai

Trip Id:[protected]
PNR:WRDTUX

Refund not yet...
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jogarao1030
Aug 29, 2021
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Refund cash not yet

Address: DXB

Indigo flight 6E 235(A321) - VTZ to HYD, 6E 26(A320)--HYD to DXB
PNR:WRDTUX...
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Shahzan Mirza
from Noida, Uttar Pradesh
Aug 28, 2021
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Ticket fare not refund after 25 days

I am Shivam Bajpai, book my flight ticket from Cleartrip I'd[protected] and ticket number is[protected]. Etihad Airways cancelled the flight. So I talk to Cleartrip customer care about my refund. They said it is cancelled by Etihad. So that, all the refund amount will transfer to your account. But till now, it is not happen....
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Raghunathan2304
Aug 28, 2021
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Compliant

Address: Vadalur

Hi i book my ticket via kvb mobile d lite app on 22nd july chennai to Ahmedabad at date traval date of 2nd august 6th august, its return trip, but my return flight is cancelled, its spicejet, spicejet told to me your amount refund with 15 days, but I didn't contact your customer care service, they ask trip id, i don't have any trip id in my hand, now i want refund how can I get it, my mobile number is [protected]...
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mmunavvar
Aug 26, 2021
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Refund not yet

Address: dubai
Website: mmunavvar89@gmail.com

Trip ID:[protected]...
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Parimal2
Aug 25, 2021
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Refund of air tickets - Trip ID 210820317424

Address: Sivanath Bhavan, Flat X3, 2nd Floor, Kol 700029

I purchased 6 X2 ways = 12 tickets from CCU to Bagdogra and back to CCU. the Trip ID was[protected].

Cost of the 12 ticktes and the extra fee I paid for making it Fully Refundable on Aug 20, 2021.

But when I cancelled the full 12 tickets on 24.08.21, a large sum of 28, 416 was deducted from the money I paid as cancellation charges.

My question - I paid the extra charge to avoid Cancellation deductibles....
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charvi28
Aug 25, 2021
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Money deducted but booking was unsuccessful

I made a booking for 2 rooms at radisson hotel, the money was deducted from my account and after the payment it displayed me the msg the booking couldn't be completed and money will be refunded.
I want the refund for the same....
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varun2504
Aug 25, 2021
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Cannot get my refund

Dear Sir.
I had a original flight schedule to Delhi PNR number CFKNGY at 6:05 am which was re-scheduled. Based on the above I had made the booking for the next flight in the same day to return on the PNR number SPNQPN. Since the first flight we are not able to take so we have to cancel the other booking also because of the first flight reschedule.
You are kindly requested to cancel both our bookings and refund the amount back....
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Basu bhat
Aug 25, 2021
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Complaint about refund

I booked a ticket on 06.08.2021 . Cleartrip id is[protected]. It was unsuccessful. But amount was deducted from my account. Till today I am not received the amount. Therefore please do refund earliest.
Your's faithfully,
Balasubrahmanya bhat j...
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david4401
Aug 23, 2021
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Refund no received

Address: Dubai, Dubai

I canceled my flight on last month 25 th July-2021 and as per air india express agents advice that they refund the money on last month 28th july-2021 to cleartrip, but still i ddint get my refund from cleartrip, so kindly advice me about my refund....
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Sandipchanda
Aug 12, 2021
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Flight cancel refund payment complaint

Trip id[protected]
date 12 june 2020
mr.Sandip lodelliwar
pnr xdytyn
from mumbai to nagpur
flight no.G8 2601
seat 15a economy class
mobile no.[protected]
email [protected]@gmail.Com
please refund my pement
credit card no. [protected]
address shiwaji chowk ta.Chamorshi dist gadchiroli pin code 442707...
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abheet91
Aug 11, 2021
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Refund not received for Nanded to mumbai flight

I had booked a return Trujet flight from Mumbai to Nanded via Cleartrip. However the return flight was cancelled by the airlines and I was promised a full refund by Trujet by contacting Trujet. It has been more than a month now and I have yet to receive the refund. I have tried contacting Cleartrip customer support multiple times to no avail....
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Akhil Bhattar
Aug 10, 2021
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Refund not processing over 1 year

Hi,

I have been trying to contact your customer care but no reply either on phone or email. Have booked 3 Air india tickets through Clear trip for 30 May 2020. However due to covid, the flights were cancelled. Have been following the customer care for last 6 months but no action is being taken.

This is a clear case of a fraud as Air india has said the ticket will be fully refunded as soon as Clear trip raises...
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