Submit a Complaint
Claimed

Cognizant Complaints & Reviews

www.cognizant.com
1
Updated: Feb 21, 2025
Complaints 2256
Resolved
355
Unresolved
1901
So far, so good. Cognizant is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Cognizant will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Cognizant

Having problems with Cognizant?

File a complaint and get it resolved by Cognizant customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Job & Career
Cognizant

Recently resolved complaints

View all complaints

Most useful reviews

260
onboarding issues with cognizant portal
136
Regarding delay in receiving the offer letter from Cognizant
90
I'm unable to login in one cognizant portal

Featured stories

Regarding delay in offer letter for candidate id
Issue for not received offer letter asking to give client round interview from cognizant office only
Offer letter not received and no response from HR

Cognizant reviews & complaints page 104

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
O
OneIndia1230
from Chennai, Tamil Nadu
Nov 1, 2017
Resolved
Report
Copy
Resolved

non payment for freelance trainers

Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
Website: www.aurelius.in

I had conducted a corporate training for this company in aug 2017, while issuing the po they committed 7 days as payment team (Culprit one-1 ankur) and the training is completed on 26th aug 2017 with good feedback. Later i tried to reach to get the payment - no one has responded. So we reach the entire aurelius team management (Worst management - peer 3... No use - they are money oriented people)

Finally the entire boss of...
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Brihaspati_Tripathi
from Hyderabad, Telangana
Oct 31, 2017
Report
Copy

waiting for offer letter from last 45 days

Address: Hyderabad, Andhra Pradesh, 50019

Hi,

This is brihaspati tripathi, attended interview at cts hyderabad on 16th sept 2017, and cleared all the rounds.
At the end hr informed me that i will receive my offer letter within a week, but i haven't received yet. Meanwhile i received an email from talent acquisition to upload my photo cts portal. Which i have uploaded on the same day (Within 10 min), but, i haven't received any updates then after.
I am...
Helpful
Found this helpful?
4 Comments
Report
Copy
S
Shweta3766
from Bengaluru, Karnataka
Oct 23, 2017
Resolved
Report
Copy
Resolved

courier not delivered

Address: 411058

Consignment no - d37575730 booked on 11th oct, reached at pune hub on 15th oct, still not delivered to warje area (Recipient address). No response from [protected]@dtdc.com yet. It is now 7 days, status is still showing as in pune and last updated on 15th oct itsself. Pune head office does not pick up the phone ([protected]) either and other's are switched off[protected]. Complaint no through dtdc agent app is 08961584. Please let me...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rishi kant Rai
from Delhi, Delhi
Oct 23, 2017
Report
Copy

uan : kyc updation

Address: Gurgaon, Haryana, 122018

Hi team,
My self is rishi kant rai. I am ex. Employee of cognizant. My employee i'd was 455105 and uan no is[protected].

I have update my kyc under uan before a month ago but still not approved from your side.

Please approved my kyc and also update exit date under uan so i will withdraw my pf.

I have email thrice to cognizant office but they deny and stating that please note that we...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Recruiter351
from Hyderabad, Telangana
Oct 18, 2017
Report
Copy

commission

Address: Hyderabad, Andhra Pradesh, 500004

Hello,

We made a full time placement with cognizant and the salary of the candidate was $135k, the candidate is us citizen.

One of the employees from cognizant said since we are not approved vendor of cognizant they are routing resume through other consulting agency.

We are told, we will be getting less than 4% of the total salary ($135k) as commission

Is this amount correct? Whats...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pandiyarajAyyappan
Oct 13, 2017
Resolved
Report
Copy
Resolved

hdfc cheated penalty amount without prior notice

I have hdfc bank account for last 6 years... The last one year am in abroad, so am not suppose to use my indian account for transaction. Also i had my own nre account.

Amount has been deducted for not maintaining minimum balance.. Now my account balance is -448 inr.

Also august and september month penalty has been deducted in one day t. At least if you could deducted for august month... I would be aware of this...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Suganraj Venkatesh
from Kallakkurichchi, Tamil Nadu
Oct 9, 2017
Report
Copy

wrong recruitment process

Address: 600018
Website: www.cognizant.com

I attended for Team Leader -Voice position with my POC as Shridharan Natarajan (Sourcing Lead) for an opening in a Telecom process.

I came in for the interview at 10:30 AM as intstructed, also I had 2 rounds of initial rounds with 2 recruiters. My issue is with the 2nd recruiter who screened me for panel round. Her name is SONIYA. I clearly mentioned her that I have come in for a telecom process called Telstra, but even then...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathyaa R
from Chennai, Tamil Nadu
Sep 24, 2017
Report
Copy

assurance of offering a job

Website: www.cognizant.com

First i received a mail from cts hr navin
He mentioned that it's only for it, aftr getting an offer letter nly u can make payment of amount 10k, will give a offer letter after confirming your documents like idproof, address proof passport etc.. And i sent those things aftenun 10mins he calld me nd said my document are approved by manager.. You ll get an offer letter on monday[protected]
I received my offer letter.. Nd had made...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
SakthiAsha
Aug 29, 2017
Report
Copy

food card not delivered

Address: 641035

Dear sir,
As i was applied for the new food plus card in hdfc bank. Still the card is not yet received. Also, i was tried to reach the hdfc customer care, but no response still further. Meanwhile i got location transfer from chennai to coimbatore cts sez campus. Kindly i want you to mail my new food card to my new official address in coimbatore location....
Helpful
Found this helpful?
1 Comment
Report
Copy
E
ExtinctionOfCheats
from Bengaluru, Karnataka
Aug 25, 2017
Report
Copy

non payment of dues

Address: Chennai, Tamil Nadu
Website: www.cognizant.com

I have been rendered homeless by cognizant technology solutions. They have been harassing me since 2006 and had to shift residences due to the safety threats from cognizant technology solutions after i resigned. I asked for the payment of dues and documents which i needed in 2012, legally in 2016 and their behaviour had worsened, after the legal case. And yet to return.
([protected]/[protected] or email newton. [protected]@cognizant.com, roopa....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Irs12
Aug 14, 2017
Report
Copy

forgot the login credentials for my food card

I want to Login to Food card portal of HDFC bank.
I have Forgotten my credential details (i.e) Login Password
I know my card details, CVV number, DOB, Expiry date. But I have forgotten my User Id.
Can you help me to reset my Password. For security Purpose You can send me the reset Password to my registered e-mail Id. So I can Login and see my Transaction.

Also I am not able to open the Monthly Statements...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Backiyaraj Mani
from Hyderabad, Telangana
Aug 10, 2017
Report
Copy

fake offer to freshers

This is Bakyaraj, I have revived email from "[protected]@yahoo.com" requesting for 10000 and sharing offer letter from cognizant. I paid Rs.10000 and received offer from Cognizant Email Id: [protected]@Cognizant.com.

Same Hari requested to upload documents into portal he requested to send to his email id and same has been shared. after that he send date of joining and time of joining details.

But Looks...
Helpful
6 other people found this review helpful
6 found this helpful
5 Comments
Report
Copy
M
mimi1
from Pune, Maharashtra
Aug 9, 2017
Resolved
Report
Copy
Resolved

hdfc food card blocked and amount not refunded

Address: Kolkata, West Bengal, 700091

My food card had stopped working long ago due to some issues going on then with hdfc internal server because of which the card was blocked. I had complained to change my card and it was also processed but the card never reached me.

I have 2000/- blocked in it. Can somebody provide me with a poc with whom should i talk about this? I need to get this resolved asap.

I would like the amount to be refunded to my account...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
sumit1709
from Pune, Maharashtra
Aug 8, 2017
Report
Copy

shift allowance not received from company.

Address: Pune, Maharashtra

I was the cognizant employee, i resigned and separated from the company on 30 june. I have not received my night shift allowance for last 3 month i worked for cognizant. I have repeatedly raised request to my payroll team but each time i receive reply from them that i should contact my manager. I contacted my manager and told him about the issue, he said that there is some issue going on with the shift allowance process, my whole team has...
Helpful
10 other people found this review helpful
10 found this helpful
Write a comment
Report
Copy
A
Avinash1233
from Delhi, Delhi
Jul 31, 2017
Report
Copy

food card activation problem

I have hdfc food card since from 30 days but still it is not working when i'm trying to swipe it it is declined.
Could you guys please help me out of this and how can i activate my food card.

And even i'm unable to connect to the cognizant food card customer care number. And i don't know how to activate this it is more than 30 days i've taken the card still it is not working.

My mobile number is : [protected]...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
R
Rajeshwar Patel8019
from Chennai, Tamil Nadu
Jul 24, 2017
Report
Copy

delaying the joining date even after submitting all the document in portal

Address: Chennai, Tamil Nadu, 600094

I am rajeshwar patel with candidate id :[protected]. I suppose to be join on 20th july 2017. But due to on boarding pass not generated its postponed to 21th july 2017. But again its not generated and now its postponed to 25th july 2017.
Regarding the issue i continuously get in touch with my recruiter but neither he resolve it or not helping also just delaying the date. Even i was try to calling the given numbers in one cognizant portal...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mouli kishore
from Hyderabad, Telangana
Jul 7, 2017
Report
Copy

I am complaining about my offer letter

Address: Chennai, Tamil Nadu, 517004

Respected sir,

My name is mouli. I had attended for cognizant drive conducted at "sri venkateswara engineering college" tirupathi on the date 11/5/2017. For the post of "quality engineering & assurance". Till now i didn't get any positive respone from you. Few of my friends got mail fromcognizant. But, i didn't got mail till now. So please can you tell me what is the process of sending offer letter and how much time to will...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
mpattanaik45
from Hyderabad, Telangana
Jun 18, 2017
Resolved
Report
Copy
Resolved

LIC enrollment with employer

Address: Ranga Reddy, Andhra Pradesh, 500084
Website: customer.onlinelic.in/LIC_Corporate.html

Hi,

I had to enroll two LIC policies with employer. However i am getting issues with both of them.
When i enrolled first policy[protected] it got enrolled and i got confirmation mail in my official mail id. However once i logged into the portal and i tried to click on 'Enroll for Employer', i got message 'No policy found for enrollment'.

When i tried to enroll the second policy[protected]at https://customer.onlinelic.in/LIC_Corporate.html...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vidhyagar mahalingam
from Kumaralingam, Tamil Nadu
Jun 10, 2017
Report
Copy

I am complaining about my watch and powerbank

Address: 600056

The watch is not orginal, so i want to return it, the power bank is so not good tosee and use, i think it may so dublicate, so please replace my money soon, i want to buy so many things with that money, so please request my complain, and refund my money, the powerbank is not orginal, u shown an mi power bank but arrivef was samsung, it shows that the both the things are dublicate, so plz refund my amount plz...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RamAravind
from Hyderabad, Telangana
Apr 21, 2017
Report
Copy

Lay off in cognizant and i am not eligible to layoff still they have made it

Address: Hyderabad, Andhra Pradesh, 500040
Website: cognizant technologies solutions

My emp id : 321262, worst management in cognizant, i have been working from last 5.4 years in cts, none of them were able to listen the employee problem and they have hired some rowdy ladies and made them as human resource and removed the employment showing as bucket 4 (Low) performer.in my case they have not seen any root cause for the issue. The prior manager has given good comments and not applicable candidate for the rating.
Their...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Powerica
2.5
(2)
UrgentVacancies.com
2.9
(130)
LearnPro.in / A One Infocomm
1
(6)