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Crocs India Complaints & Reviews

www.shopcrocs.in
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Updated: Jan 10, 2025
Complaints 492
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Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs literide is completely damaged with in 9 months

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Broken or poor quality of crocs men casual clogs
Product quality and the pricing
Defective slippers sold from DLF Mall Noida Crocs outlet reference is 3950981

Crocs India reviews & complaints page 5

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A
Ayraa
Jun 13, 2023
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Slipper/Im complaining about a crack that happened on my crocs

Address: Hilite mall Calicut

This is to inform you that my crocs which was brought just 4 months back got cracked in the right slipper. I request for your approval on the replacement. Thankyou...
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S
Sabu J
Jun 12, 2023
Jun 18, 2023
This thread was updated on Jun 18, 2023
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Complaint Regarding Quality of Clogs

I'm writing to express my dissatisfaction and frustration with the quality of the recently purchased Crocs clogs. I've been a long-time Crocs customer, but my recent experience with Crocs product has left me extremely disappointed.
I purchased a pair of Classic Clogs from Crocs portal about 15 months ago, expecting them to be durable and long-lasting given Crocs' reputation. However, I was disappointed to discover that the clogs had...
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H
Heny
from Ahmedabad, Gujarat
Jun 8, 2023
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Asking for the higher price from I have taken earlier

Address: GF 5-6 ANAND CHAMBERS , OPP SHILP BUILDING NR GIRISH COLD DRINKS , CG ROAD , AHMEDABAD

I have taken the white colour crocs at price ₹3495 on date 29th May 2023 but by mistake I have taken of size number 7 and I want at size number 8 so I called the crocs store on same day so he told come at the store I will replace it for you so I went there and he says the stock is not there after that also we waited till it comes and it’s been 2weeks he doesn’t even able to call and tell that crocs has arrived or not it is us calling...
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N
Nanilee
from Hyderabad, Telangana
May 30, 2023
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Replacement

Address: CROCS - Secunderbad Paradise Store

Hello Crocs
Susheel Kumar here. I paid $4, 900 for a pair of Crocs on November 24, 2022 at Secunderbad Paradise Store. It has only been six months, but already the left side of the crocs' sole has broken and peeled, and there is a space between the lower sole and higher sole. I'm quite dissatisfied with this product, and spending $5, 000 on it was useless. I require immediate assistance with this in order to fix it or replace this...
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A
adarsh t h
May 30, 2023
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Crocs broken

Address: Cherthala, Vayalar

I brought new frocks for the first time and after using one week it's broken from the upside. and I request you the company please take my broken crocs and give me a new pair of crocs...
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J
JamesCharles
from Chennai, Tamil Nadu
May 27, 2023
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Shop representative is racist, rude and un-welcoming

Address: Shop.No.247, 2nd Floor, Express Estate, Thousand Lights, Chennai, Tamil Nadu 600002

Hi,
So I was planning to order crocs all terrain and crocband. So I went to showroom around 8pm on 26-05-23 in Express Avenue(EA), Second Floor, Chennai. This representative was standing at the doorway. I asked him whether he has all terrain or crocband and I also wish to try some clogs as well, This guys and couple of people working there was not welcoming and rude. He said its not available like blocking my way into the store....
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D
Dr Priyam Batra
May 26, 2023
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Complaint regarding poor quality of crocs women literide shoe sneaker

Address: D12, Green Park Extension, Ground Floor

Dear Customer support team,

I wish to raise my complaint regarding the poor quality of the crocs women literide shoe sneaker.

I had bought Unisex-Adult Literide 360 Clog on 3rd March from the crocs outlet in south ex 1 (bill no: SDADL3243 amount Rs 4995/-). However, due to comfort issues I got them exchanged on 5th March and bought Crocs Women Literide shoe sneaker in exchange (Bill no: SDADL3217 amount: Rs...
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M
Mr naidu7
from Kanchikacherla, Andhra Pradesh
May 22, 2023
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Crocs sandal upper part got torned out from soul

I bought the Men Classic White Clogs Sandal in Flipkart and it's been less than six months and the upper part of one of the crocs pair got torned out while I was walking today, no pressure is applied on crocs to get torn out i.e 22/05/2023 from the soul.

I am very depressed that I've bought it for 3000 approximately but the product is not worth the price as the quality is very less.

I request you to replace me...
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S
subinchentha
May 21, 2023
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Order not cancelled

I requested to cancell an order which was acknowledged by them and said the request was accepted, shortly after which i recieved an order confirmation mail and shipped message with tacking info, even though they said order was cancelled.

My order number #[protected]...
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N
Nebil Azeez
May 18, 2023
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Quality of Strip is not good

Strip has broken within 2 month...
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S
supriya006
from Kanpur, Uttar Pradesh
May 17, 2023
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Crocs men's swiftwater expedition M sandal

Crocs men's swiftwater expedition M sandal after using it for months, its front strap lock (hook) for left pair has broken with no usual reasons. Is this quality for such a big name "Crocs"....
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A
Abinash kumar patra
from BHUBANESWAR, Odisha
May 17, 2023
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Sandle damage

I purchased crocks literide arround a year back from Bhubaneswar. Now its damaged from one place....
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K
Kasthurirakshin
from Chennai, Tamil Nadu
May 17, 2023
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Foot Swelling while wearing the sandals

Address: BLOCK 1, 31, SINDUR GREEN PARK, JEYACHANDRAN NAGAR,

Hi Team,

I am writing this mail to you to complain about the health issue I faced while wearing the crocs sandals I recently bought. I got sever foot mark and pain when I wore it for a day. I herewith attached the bill copy and shoe with highlighted issue area for the reference. I tried to reached the shop where I purchased the product to return within the warranty period. But to my surprise the shop was closed for renovation...
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M
msanchit32@gmail.com
May 17, 2023
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My crocs shrunk

Address: Kolkata

Me and my brother we bought same crocs and have been using it together, however to my amuse my crocs just shrinked we both have same size crocs but mine is now smaller and is hurting my leg. I need a new pair of crocs or a refund because my whole family uses crocs and we did not expect such a thing!...
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R
Reematandon
from New Delhi, Delhi
May 13, 2023
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Complaint against customer service representative of crocs india

Website: www.crocs.in

I am absolutely appauled by the way your customer service representative has behaved with me in my last 4 calls this morning!!! i would request you yo listen to the recordings my number to yohr mumbai number at 10:42am, 10:48am, 10:54am and then 10:59am your csr daksh has not only dropped the calls on me intentionally twice but has not let me speak and furthermore decided he i am the one who was rude

the first call dropped...
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S
shrutikagoyal23@gmail.com
May 13, 2023
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Product damaged in few uses

I bought crocs sandals for Rs. 5K just a month and a half back (on 28th March 2023) and the product already has a lot of scratches on the strap of both sandals. The company is denying refund or exchange even though the product is under warranty saying that only manufacturing defects are covered under warranty but the website doesn't mention anything like this. On website they have just mentioned that the product has a warranty of 90 days....
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P
Pavan.530530@gmail.com
May 10, 2023
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Crocs is not of good quality , getting the corn on the foot

I have purchased crocs over Amazon few weeks back and couldn’t use it for daily usage as I am getting corns in and around the feet. Could you please help to resolve this issue at the earliest. I believe the quality is not great and not as expected....
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A
Ash2live
from Delhi, Delhi
May 10, 2023
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Crocs tear within one month of usage

Address: 4/19 A third floor, Jangpura B, New Delhi 110014

I bought crocs from Amazon India one month back but it got damaged within a month. As crocs is known for its quality I am very disappointed with this kind of experience. Therefore I need a refund for my purchase....
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K
Kasthurirakshin
from Chennai, Tamil Nadu
May 10, 2023
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Issue with the product purchased

Address: +91-9840445714 mobile number

Hi Team,

I have purchased a product from Pheonix mall chennai in the month of November. After I used the product I got severe foot pain and swelling when I continuosly wearing it for the whole day. I couldn't use it further. When I tried to return the product to the shop where I made purchase, to my surprise the shop was closed for renovation/restocking for longer period.

Last week I noticed the shop was reopen...
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D
Dilip kumarj
from Chennai, Tamil Nadu
May 8, 2023
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Crocs 360 lite ride pacer shoe damage

Dear team,
Myself dilip kumar j from Chennai . I have brought crocs 360 literide pacer shoe in Amazon 5 months back . It’s shocking that in very less use the shoe sole has been teared . I have contacted customer care they said it’s not under 90 days warranty so get repaired at any nearest store . As per instructions I went to near by store at Anna Nagar, but they refused to repair it since they need any mail confirmation or approval...
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