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Crocs India Complaints & Reviews

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Updated: Jan 10, 2025
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Crocs India reviews & complaints page 3

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S
Sadesh20
Oct 25, 2023
Dec 9, 2023
This thread was updated on Dec 9, 2023
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The strap of the crocs slippers are broken with 5 months

I bought a crocs slippers from Ajio during May 2023. Within 5 months the strap got broken. Now it's useless. What's the point in buying crocs if it's going to break in 5 months. Why do you give 90 days warranty period and sell those products for a huge price? Don't you believe that your products won't be good after 90 days ? I want a replacement for the product....
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R
Ryan Abraham
Oct 23, 2023
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Paid for the product and not shipping

Address: 54, Golf Course Rd, Suncity, Sector 54, Gurugram, Haryana 122002
Website: www.crocs.in

My Order no.[protected]

I have purchased on 17th October 2023 it has been 5 days since I placed the order still the product has not been shipped and shows processing. Support team has indicated that payment has not been verified I have sent them the payment proof via email and still they are asking to wait and delaying the process

The website guarantees 3 day delivery for metro cities and 5 day for others and...
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D
dreginald
from Hyderabad, Telangana
Oct 16, 2023
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Product quality and the pricing

Address: HOP NO. 66/4248,M. G. ROAD, ERNAKULAM,COCHIN- 682035 GST NO. :32AAACM4754E1ZU
Website: www.crocs.in

Bought a crocs product sandal item no[protected]c-6-footwear from crocs india outlet ometro brands ltd (Kcq-kcc02), shop no. 66/4248, m. G. Road, ernakulam, cochin - 682035 gst no. :32aaacm4754e1zu
Vide bill no : 19519 date :10/07/2022 18:52:15 for rs 4, 495/- inclusive of tax.

The shopkeeper sold the product stating the quality is good with two years warranty.

The product was used very carefully and...
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P
parashar578
from Guwahati, Assam
Oct 8, 2023
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Crocs poor quality and shrinking issue

Address: Sachin parashar, IG office SSB Guwahati Sonapur, kamrup- 782402 Assam

I have purchased crocks online in April 2021 and not used much. One fine day when it was kept in shoe cabinet standing outside the house in summer i noticed that the strip pasted around has been pasted off but when i checked i found the crocks was actually shrinked and it became smaller then it original size. Kindly resolve the issue or fix this one by repairing or replace it....
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T
Tajosmaan@gmail.com
Oct 4, 2023
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Article No 205089-4cc

Address: Kaniyakumari distic, tamil nadu

This crocs products Article name. Bayband clog, Navy pepper, size. 29.0cms/us m11
I use in six months this product very hard and tight uncomfortable...
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B
Brahadeesh
from Bengaluru, Karnataka
Sep 24, 2023
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My footwear crocs footwear has been torn

Address: Phoenix shopping mall bangalore

I have purchased crocs footwear September 2020. I purchased such a costly product only because of the quality. I have purchased it from crocs showroom in phoenix shopping mall .Bangalore Whitefield road.

Need this to be repaired or replaced.

BFQ-Bengaluru Invoice #38359 on 20 Sep 2022...
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V
vikas dabral
Sep 14, 2023
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Crocs catching foot hair, hurting foot.

I purchased Crocs from DJ shoes, Pacific mall, Sector 22, Dwarka approx 45 days back. Exact date of purchase can be retrieved from my phone number.
The given pair was not at all comfortable, seems some faulty or duplicate was delivered. I tried 3-4 times, it hurts my foot by catching foot hair.

Please help....
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R
Ralika
Sep 13, 2023
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Warranty card not received

Address: Signature classic

Purchased Bayaband clog K black got it delivered today
Article no.[protected]

May i know how to get the warranty card for it...
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D
Divya@goel
Sep 8, 2023
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Defected LiteRide by crocs slippers

I had purchased LiteRide by Crocs slippers not even a year back and have worn them very rarely and the strap of the slippers was broken into multiple pieces. It was very shocking as I have been loyal to this brand for last many years and never faced any such problems. The slippers were quite expensive but I don’t opt for any other brand.
Kindly get this piece replaced or refund as this was a defected piece....
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D
DishaWadhwa2023
from Mumbai, Maharashtra
Sep 6, 2023
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Customer service not resolving my complaint

I bought crocs sandals from Ajio, the strap of which broke during the warranty period.
The Company is not replacing my product despite my product being in the warranty period also they are not even making an effort to understand the issues that the customer is facing.
They are offering discount coupon to redeem on website but firstly that product is RS 2000 more expensive on their website, they want to first cheat customers...
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Y
yoonuspnm
Sep 5, 2023
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Crocs shoe complaint

Address: calicut

I am Yoonus from kerala,
I am a regular user of crocs products. Recently I bought a pair of sandals from your shop in hilite mall, calicut. But within a short period of time, small complaints started coming for the product. You can see it if you look closely at the picture. Something like a nail is sticking out of the side of the shoe. If it hits the body, there is a possibility of injury. I am also ready to send any more videos or...
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Cash is a very necessary thing... Whether you buy it from me or I buy it from you, the value of that cash is the same... There are other brands in this Kerala... They have opened a service center for the cash they buy here, why don't you do it? ... If there is no offer and no discount, at least open the service center.....
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Hello, I am a normal Malayali living in Thiruvananthapuram district of Kerala.. I wanted to use crocs sandals out of curiosity... The price of the first crocs sandals I bought was 2500... Today that model has become 4500 rupees... from 2500. I hesitated to buy it when it was Rs 2000 more but bought it to see if there was any difference in quality...no change...same model sandal as I bought earlier...exactly after 1 year the main problem occurred...
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M
Muzekir
Aug 28, 2023
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Sliders

The product was displayed in the website and they where at high discounted rates. the advertisement was published in social media platforms like instagram, facebook etc . it seemed very genuine and the products were available to buy . the client ordered 3 pairs for a discounted price of 824 rupees and after the order there was no confirmation sent and the money was deducted from the account. the order was made on 28th day of august 2023 at...
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F
FIDA T RASHEED
Aug 20, 2023
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Torn crocs

I've had bought Brooklyn low heel crocs from Amazon on Feb 2022. After 3 months or so, the strap came off from the sole. I stuck it with a glue after which the strap got into pieces. I tried to fix it with a strong glue (wood glue) which worked only for few days after which it got into pieces again. How can I get it fixed? Can I get a replace?...
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R
Rajri
from Ahmedabad, Gujarat
Aug 15, 2023
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Shoe bite from flip flop

Address: Ahmedabad

I recently purchased flip flop from crocs. I almost spent 3000 to buy it. Due to the plastic used on the upper part of the flip flop gave ma shoe bite. Not only me but to my mother and sister. What should I do with it now. I am not in a position to wear it. Is there any replacement possible...
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Address: DLF Mall Noida Crocs outlet UP India

1. I purchased one pair of crocs ladies slippers from dlf mall noida crocs outlet vide receipt number 85678 dated 6th march 2023 for my wife.2. She had been using the slippers at home and initially was satisfied by the quality.3. However after a few months it was noticed that the cloth lining pasted below the straps are peeling off.4. The photograph of the damaged pair of slippers and the receipt of crocs outlet is enclosed...
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I
IK_1980
from Hyderabad, Telangana
Aug 10, 2023
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Ill shaped crocs caused foot sprain

Address: Hyderbad, Telangana

I have bought the Classic Crush Slingback Wedge-Heeled Clogs in magenta and Mauve color from Hyderbad for my daughter and sister yesterday.

My sister wore it for the first time and she tripped from stairs, sprained her left foot and in the wake of the fall, she is suffering a great deal of pain in her foot and is limping.

I had my doubts while buying the clogs but I cross checked the store dealer about this,...
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Dr Vandit shah
from Manipal, Karnataka
Aug 7, 2023
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Differences in prices

I have recently bought a croc worth 4495/- military olive green colour from a nearby store..
Exactly same model at the sides store was for 3200/-, so what is the issue did my shopkeeper cheated on me???
Please let me know...
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S
Sharanya Shiva Vinay
Aug 2, 2023
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Product issue

Hi . I have purchased i platform crocs from you . It’s been a while now around 2 years . The product and usability is great . I have never had issues but for the past month or so I have been having some issues . The crocs seems to make sounds while waking and even when k shake it as though some small balls are in there . The edges are all intact so there is no way any stone could have entered . It’s there in both the crocs more so on...
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