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Updated: Mar 18, 2025
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Croma reviews & complaints page 75

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G
GautamKhanna
Sep 24, 2020
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split ac (215537 lg inv/ac 1.5 t ks-q18enza)

Address: Croma Store, Ansal Plaza, Greater Noida

Hi, i am gautam khanna, resident of purvanchal royal city, greater noida.

I have purchased 3 air conditioners from croma store at ansal plaza, greater noida on 7th april 2019 via invoice no saa[protected]. These are split acs of lg brand (Duel inverter) with 2 t, 1.5 t and 1 t capacity respectively. The sales man vipin mishra who delt with me was smart enough to sell me 3 acs while i was just inquiring about choices available....
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Nagababu Pelladi
Sep 23, 2020
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Faulty appliance sold

I have ordered croma 25l convection & grill microwave oven cram0191 black 202977 imei/sr. No. 123 on flipkart on date 06/07/2020. I received the appliance and after unpacking the box from day 1 its not working. Immediately i raises issue with croma customer care on number [protected] and also through mail where i mentioned invoice no. Fad6a[protected] which is mentioned on the invoice. But croma customer care told there are no details fetching...
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UmmedSingh1656
Sep 22, 2020
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defective laptop complaint

Subject : poor battery performance of the new laptop purchased from croma, indirapuram
Ref : invoice no. Sla[protected] dated 04.06.2020
Dear sir,
I purchased a lenovo laptop on 4th june 2020, from aditya citi centre, indirapuram croma store. After coming home and using the laptop for a day i observed that the the battery of the laptop is not normal and drains out in 1- 1.5 hours while i was promised for a back up...
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D
Deadpool gamer
Sep 22, 2020
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croma ac, still no response

Address: NICT Bhopal OFFICE

Ac body damage by the installation agent and not install properly. More then 15 days ago. Company person told me that ac body is coming from bombay. But still no response....
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V
Venkatanaga Muralikrishna
Sep 11, 2020
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Laptop is not with good quality

I have purchased an hp laptop on 12th august 2020 through croma online and received the same on 15th aug 2020. On 16th i opened the laptop and found defective as it continuously giving an error 'pc ran out of error'. I visited croma-kondapur branch given the laptop they installed some updates and returned to me saying it will be fine. But immediately on 18th i went to showroom and handed over the laptop to them as it is not working. After...
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Pm2712
Sep 10, 2020
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Delay in resolution

I bought a samsung refrigerator (Samsung ff 324l rt34t4413s9/hl 3s ri) on 24 aug 2020 from croma koramangala, bengaluru. During purchase i was told that specific model was not with them and it will be shipped from hyderabad to my address. I paid the amount in full and waited for their shipping details. The item reached my place 28th aug 2020 by bluedart. During delivery i observed that the delivery people were very casual with the item and...
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Y
yashpal pawar
Sep 9, 2020
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delivery of faulty dell laptop

Address: Infiniti Retail Limited(E001), CITI Solutions-C/O Infiniti Retail Limited,Antariksh Logidrom,B7 Building,, Amne Village,Mumbai Nashik Highway,Post- Padghe(On Padghe to Kalyan Highway),Bhiwandi, Thane, MAHARASHTRA-27, 421302

I ordered an dell inspirion 3593 laptop from croma electronics on 18/8/2020. Innovice no. Sle001ec1374975.
After two weeks it's keyboard keys stopped working. The expensive laptop is of no use without its keyboard keys. I contacted and complained in croma customer support. They are offering a repair in my product. How would i accept the repaired product which started giving problems in just two weeks. I want croma electronics either...
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K
kunalt745@gmail.com
Sep 9, 2020
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Samsung mobile purchased from kamla nagar croma

Address: DELHI
Website: tata croma

Dear concern i would like to bring my complaint in your notice that i had purchased samsung mobile from your store on 31st august 2020 and same day i found my mobile was not charging properly & while using handsfree speaker mode was activating automatically so next day[protected] i had visited your store with complaint they suggested me to visit service center & i did same at service center and without inspecting my phone they considered...
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T
TankAshishJ
from Mumbai, Maharashtra
Sep 8, 2020
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Fees refund

I ordered asus tuf a15 ryzen 7. My payment done via net banking. But croma can't give any confirmation mail or sms about my order. So i complained it. So they tell your product is out of stock do we give you refund within 7 days. But when i call at croma they tell give refund within 10 days and so poor service. I get back to my money. I get mail at 4 september 2020, if i can't get my money back within 7 days i complained against croma in...
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A
Anoop Shinde
Sep 8, 2020
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ordered headphones on 22nd august, but still not received delivery

Address: Pune

I had ordered headphones from croma on 22nd august but still not received the order. Each time i contact them, they say only one line that order is dispatched. I am fed up of this attitude.

When i tell them to refund money which i have paid, they tell that it is not possible and against policy.

Worst experience of online shopping and lots of mental stress!!!...
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J
John Jesudasan
Sep 7, 2020
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acer a315-56 aspire laptop webcam not working

Address: Fort, Mumbai

Brought laptop on 28/08/20. The camera of laptop darkens during online
Sessions. I had taken laptop to store on 31/08/20. Spent half a day in
Croma fort store (Wifi is very slow) as technician felt its a software issue and upgraded software and also a new camera software was installed on laptop. This issue still persists. I asked for replacement. I was adviced to raise online complain. I also did so.

Also acer...
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S
srimanta parida
from Bengaluru, Karnataka
Sep 7, 2020
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Late delivery

Croma is crossing deadline and not delivering product...
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S
Shubham L Yadav
Sep 6, 2020
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faulty airpods

I purchased airpods from croma aurangabad,
After coming home i noticed that there was a disturbance sound coming from right earbud,

I went to croma the next day itself but they asked me to submit the airpods and they will send it to service center to get them serviced or whatever which will take approximately 1 week,
I don’t understand why should i keep them for 1 week, what was my fault if they came out...
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A
akshay morve
from Mumbai, Maharashtra
Sep 5, 2020
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Inconvenience at the store

Address: Croma Pimpri
Website: Croma pimpri pune

Today i went to purchase laptop at croma store pimpri pune. I purchased lenovo laptop, due to unavailability of lenovo laptop bag the executive pitched for hp bag, dell, bag and acer bag, of which the quality was poor. She pitched that product because 999 was off on the bag and the rest difference amount was supposed to pay by me. She did it so quickly and billed laptop and 2other bags. Other leather bag i purchased for 1100 and hp bag which...
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N
niru_20
Sep 2, 2020
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Gift card delivered got expired before 1 year

I have ordered Croma gift card worth Rs.2500 by 17th September 2019,
I got 2 gift card (1*500 and 1*2000) from croma actual expiry date mentioned on the card is 1 year.

Today I checked the validity of the card, for one of gift card worth Rs.500 I have validity till this month end but for another gift card worth Rs.2000 that's expired, ordered both card at same time with same order.

I am tata employee...
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D
DrSKushwaha
Aug 28, 2020
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Prepaid item not delivered

Address: Croma A TATA Enterprises

Prepaid item not delivered past 10 Days of expected delivery date

Order no.[protected]
Product ordered on 12 of August by TataCLIQ and shipped on 13, by chroma.(Ref. No. SLE002UA1364277
Expected Delivery 17 August
It's been 15 days and I am fed up of all of calling Mailing and complaining...
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R
Raksha kapil
Aug 27, 2020
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washing machine defective product given which fails on daily basis

Address: city center ,Gwalior ,M.P

Respected concerns,

Greetings

In reference to the captioned subject i have purchased a washing machine whose bill is attached for your reference.
From the day of purchase when the engineer came to my home for installation of the machine some faults are seen but engineers convey to us it will nothing it will work day by day when the machine goes on working.
From that day to till date several...
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Vijay JD
Aug 27, 2020
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e-elica hood wd hac bf 60

Address: Croma Kalyan Nagar , Bangalore

I bought e elica hood wd hac bf60 on 19th aug from croma blore ssmanor a018, kalayan nagar, yesterday and today that's 26th and 27th, they are trying to deliver seal opened product to me and when i spoke to concerned person over phone, he said i should take it as it comes opened only and they are forcing me to take delivery of opened (Twice sealed product) customer service is pathetic....
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J
Jai Deep Chowdary
Aug 26, 2020
Aug 17, 2022
This thread was updated on Aug 17, 2022
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Cancellation of order

I've mistakenly ordered Redmi K20 for Redmi K20 pro. So after the realisation I tried to cancel the order. They've said to consult to customer care, and I consulted them. They've said the order "cancellation request" is complained and I would get a message regarding it in half an hour. But there is no such message. So I again called them and they again repeated the same talk and again they said I would get a message. But nothing changed....
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T
Tharasree Amarnath
from Chennai, Tamil Nadu
Aug 25, 2020
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installation and demo of double door refrigerator

Address: CROMA Anna Nagar

I bought a double door lg refrigerator model no gl-t502fpzu from croma electronics paying inr 53, 990 and 2 years extended warranty inr 4, 990 on thursday (20th aug 2020). Fridge was delivered on 21st aug 2020 afternoon. But the installation & demo didn't happen till now. A lg representative walked into my home yesterday (24th aug 2020) around 7:00 pm and asked for a knife to cut open the packing material of the fridge. His name is karthik...
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