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www.cromaretail.com
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Updated: Mar 18, 2025
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Croma reviews & complaints page 72

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S
Subrahmanyam Venkat
Nov 24, 2020
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Croma Voucher Validity Expired

Address: Flat no. 404, Block B, Prithvi Homes, Jeedimetal Village

Hi Team,
I was trying to place an order on 14th Nov, and I noticed that my gift card expired, ( I understand it has a 12 month validity and I'm to be blamed could not redeem this within the available date, due to some of the reasons like Pandamic Covid Situation. But the Card amount is for Rs. 5000 which is big amount. I request you to help in getting the reactivation of the Card with Number # [protected]...
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Digvijay Odedara
Nov 24, 2020
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One plus 7t pro display phone bought they sacmed

We bought an one plus 7t pro display phone (which you put on the store as a demo ) they told us it will cost us 39, 700 and 4 things will come free
1. One year extended warranty
2. 1year screen protection
3. 1 year free repair on any appliances
4. Croma earphones
They didn't gave us bill on the spot, second day when we got the bill, the phones price mentioned on the bill was 30, 700 and they charged us...
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A
anandsmittal
Nov 23, 2020
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Cashback not received 90 days past purchase

Order#[protected]APPLE 10.5INCH IPAD#AIR WIFI 6)

Purchased product on 11th Aug 2020

Its past 90 days and as per the offer which was then showing on the website I was to receive INR3000 cashback on my credit card (this offer by the way was there at that time on all websites selling the mentioned Apple product but I chose to purchase online from Croma)

I have not received any cashback not any...
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હિરલકુમાર પટેલ
Nov 23, 2020
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Problem in TV Screen

Address: CROMA CENTRE SQUARE MALL Croma, Centre Square Mall, Near Genda Circle Opp Vadodara Central, Sarabhai Rd, Vadodara, 390007

Dear Sir,
I brought the new television in Croma center (Vadodar, Centeral Squre) on 21/11/2020. I have issued regarding TV screen. On left side croner in TV shadow showing....
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bharat jagad
Nov 23, 2020
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LED TV is Blinking after repairing

Address: 105 and 104, Platinum Industrial Park, Opp. Jaimini Park Society, S.L.M. Mill Compound Vatva, Ahmedabad.

Dear Sir,
my LED TV is blinking after repairing
my invoice number is SLA[protected]
date:[protected]
item code 217165
item name Croma LED FHD SMRT 101CM 41INCH CREL7351

please do needful

thanking you
Maruti Products
Bharat Jagad
[protected]...
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Sam89999
from Powai, Maharashtra
Nov 22, 2020
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Non replacement

Address: Croma pusa road delhi

I had purchased a jabra 65t elite from croma store on 15 nov 2020. Having used the product before i was aware that jabra faces some bluetooth problem in left earbud quite frequently. So i enquired with the store and i was assured that i would get hand to hand replacement if any problem was detected.
This was because i had made it clear that amazon is providing the product for same price and giving no questions asked replacement. The...
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prikagarwal
Nov 20, 2020
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Bank of baroda credit card emi issues

I am prateek Agrawal, have booked LG TV on your Bhopal Store and chose EMI option and used my Bank of Baroda Credit Card.

Invoice No.- SLA[protected] and Product Description- LG LED 139cm 55UN7350 4KUHD

But in current month bill i had to pay full amount of Rs. 59000/- approx and could not avail EMI offer.

Please escalate the matter with the bank and do the needful at your end and arrange to provide...
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Yogaraj Nabar
Nov 19, 2020
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In store HP Printer purchase at Croma Prabhadevi

Address: Prabhadevi, Mumbai

I purchased an HP printer at Croma Prabhadevi on Nov 13, and was promised delivery on Nov 16 (latest by Nov 18 due to Diwali rush). But I have still not received the printer, and the customer care number is un-responsive. The 3 - 4 times I could talk to customer care, they asked me to call back with no update. This is frustrating - I have already paid Rs. 6200/- and no delivery with almost a week gone by....
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Naresh Dixit P S
Nov 19, 2020
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Duplicate invoice

Hello i naresh dixit purchased a dell inspiron 13 5000 laptop from your store in Bangalore on[protected] and I was told invoice would be mailed which i have not received even after continuous follow up. But now my laptop is having issues and for reinstalling licensed software's and product key i need to have my registration ID which I was told would be in my invoice. I urgently need assistance on this as its affecting my work as its dependent...
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H
Hemant Shishodia
Nov 18, 2020
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Bajaj Geyser

Address: H 297, Govindpuram, Ghaziabad

Dear Sir / Madam,

I bough a Bajaj Geyser on 15th Nov. I was told that the service is inclusive of the price. On 18th Nov, 2 people came to my place for the installation and open the box, when they looked at the bathroom, i was told that your site is not ready and it has to have the tabs. I told them that i have the Tabs but they denied the installation that this is not their job and you need to call a plumber. They didn't...
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S
smvelu
Nov 18, 2020
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Magic remote not replaced by the company

Address: Avadi

I am selvam from Avadi. My mobile number is [protected].
I purchased a new Croma TV 49 inches durng the month of August from Avadi Croma branch. The magic remote which comes along with the TV did not function which was found by me the next day of installation. The installation person came again the next day and collected the magic remote for service/ or replacement.
Now till now four months had gone but I have not received the...
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smvelu
Nov 18, 2020
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Magic remote of NEW Croma TV not working

Address: Croma avadi

I purchased new Croma TV 49 inches durng the month of August. The magic remote which comes along with the TV did not function when operated. The next day after installation the magic remote was taken for service by the installation person. But till now he had not replaced the remote. I made so many phone calls but only I got only explanations not the remote. I have also moved in person to the Croma store Avadi and made complaint but all in...
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Ayush Bubna
Nov 18, 2020
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Croma 347 FF Refrigerator

Address: KOLKATA

I purchased croma ref/ff 347 lt. Via invoice no sla[protected]. I was assured by the sales staff & sales manager that croma is a tata brand & there was no need to worry for buying croma brand product.

I regret to inform that after mere 47 days i faced great inconvenience & harrasment in the above product. There was no cooling in the refrigerator on 10/11/2020 & i had to give complaint for the same.The complain was resolved...
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Drsumit Kansal
Nov 17, 2020
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Regarding worst service handling

Address: kansal nursing home Main road muradnagar

I register a complain regarding my split ac around one month back for which they ask me a duration of 10-12 days to provide service due to covid. after a week or so i got a mail that my complained has been closed and servuce has been provided kindlly give feedback. i mentiin in that feedback also that i didnt recive any service. after one day i got a call from croma regarding my feedback. so i yold them i didnt get any service and no one...
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shikha shikha
Nov 16, 2020
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No body is bother to attend the customer

No body is bother to attend the customer...
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maish2010
Nov 12, 2020
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Gift product not given

Address: 19, NILKANTH RESIDENCY ATLADRA, VADODARA

We have purchase samsung tv from croma old padra road, vadodara & they have commited free samsung phone along with this product. I have pur 05/11/2020 & at the time of delivery they have not given mobile which is written in the invoice. The delivery boy also not ready to write that mobile is pending for deliver & than we go to showroom & after a long dicussion they are ready to write but still today they have not given me mobile . I have...
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S
suresh2882
Nov 11, 2020
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Washing machine siemens comp

Address: A-402,dev prayag society,mathuradas road,corner of subhash road & mathuradas road,near mayur theater,kandivali west,mumbai-67

Front load washing machine of siemens which I bought from you
and added 2 year extended warranty from you
machine button is not working from today 11 November 2020...
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Manoj Anthoni
Nov 10, 2020
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Worst Service chennai t nagar showroom

Address: Chennai t-nagar

I bought tv but more than 7 days I not received it very worst service...
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K
Krishna Dense
Nov 10, 2020
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All Salesman are saying lies

I was purchased RO water purifier on 6 November and they told me sir now you purchase extend warranty package so in future you will not pay for any services charges. In this offer you cover all the services like filters etc. Now they send me a email and there are mention to if you change the filter so you will pay the amount....
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Pramodkori3
Nov 9, 2020
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Employees behaviour

Address: Davangere

Hi Team,

Employees service is not good in the show room, they shows so much attitude and behaviour also not good.

On billing time I faced worst experience today.

Kindly take a necessary action to the employee.

Regards
Pramod kori...
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Recent comments

Hi Rhishav, we appreciate your patience. According to the team's update, your issue has been resolved. Additionally, we've taken note of your feedback regarding the agent's rude behavior and have shar...
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