Croma Complaints & Reviews

Very very worst customer service in avadi branch,

Croma crf0023 55w pedestal fan (Black)

I have purchased above product and received through courier. Installation done by croma. When installing the product got heavy noise on the tuner. We have raised the complaint and given the product in our nearest show room. Its more than 5 days and there is no response. When we call them for an update they said they will...

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Address: Growell's Mall, 400101

Extremely pathetic service 😡
They sale you the product & when it comes to service they turn their back.
We bought washing machine from croma - growell's mall kandivali east outlet. The salesman maneshwar - [protected], convinced us to buy croma washing machine, so we bought it & then we wanted a stand to keep the machine, he did mis - selling & gave us a wrong sized stand. It was dec end where we got our refrigerator, washing...

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Address: Hyderabad, Telangana, 500011

Hi,

I am cilivary, i have purchased a one plus 6t mobile phone. It’s has been only 15 days and used it for only 10 days, when i use camera portrait mode the device makes buz sound.
I went to the store where i have purchased croma vikrampuri kharkhana, hyderabad, the managers vijay and satish are not helpful, it’s customer service i had in my time and wasted 2 hours. As it’s only been 10 days i have used i want...

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Address: Kamla nagar delhi, New Delhi, Delhi, 110052

I purchased the machine in july 18. I got a used machine. Raised a complaint, which was not taken care. Last saturday on 15 feb 2019, i visited ur kamla nagar store and got to know that replacemen was already approved a long time back. Which i was unaware about. finally tday i got a new washing machin, again used one. How can you send old product to your customer?

Sumit
[protected]...

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Dear sir,

I have purchased a sony led model r35f on february 9, 2019 from croma showroom at sector 26, chandigarh.
When i visited the showroom i was shown and told the mrp rs. 49900/- of the product and on that they offered discount of rs. 3610/- and net price of rs. 46290/- and they further offered discount of the day @ 5.00% and further discount @2% for being existing customer (Due to previous purchases) of croma...

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Address: 560068

I bought iphone 6s before 5 months, and replaced after 3 months because of noise in the phone at iplanet. Again after 2 months the phone is with same issue. What can be done for this? When i called the customer helpline of croma he told to talk to croma store manager. I want refund for this instead of getting replaced for every 3 months. Please be responsive for the words are thrown at the time of purchase....

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Address: 560085

Yesterday I had been to the Jayanagar store to purchase this OTG.. I was told they would deliver a freshly packed piece by today[protected]
After it was delivered I open the box and the over was upside down
I kept it on the table and see it has a dent on top and it was totally dirty.. the piece looks like it was sent for replacement and I was sent that.. is this how products are delivered ? I’ve spoken to one person and...

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Address: Mumbai City, Maharashtra, 400084

Website: www.croma.com

My Installation of Washing Machine is not done as it was purchase on (9/02/2019).I am still waiting for technician to come and installled the same provide the demo.also call to croma customer care there is no option about installation things i mean when it can be done as no information on this.
Kindly help me on this.
Please find the invoice details for the same:
Invoice No: SLA[protected]
Mobile No: [protected]...

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Address: New Delhi, Delhi, 110017

Hi sir, i had purchased a samsung mobile from chroma and was promised that the screen replacement will be free within the 1 year base warranty provides by samsung. Recently the screen of my phone got damaged reported the same to customer care they told me that there is no such policy on this device, contacted croma via twitter no positive response from their end rather they are telling that the screen will be replaced on chargeable basis...

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Address: 400042

Croma provide worst customer service. My washing machine is not working properly. I register my complaint & took follow up 5-6 times. Every time i called customer service executive but they just don't care. All of them give me a particular timeline but didn't take any action on it. Please take some action for those who are facing a problem with the customer service....

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Address: Chennai, Tamil Nadu

I usually purchase all my apple products from tata chroma in mount road chennai last month i purchased an apple watch from that store and within one month the watch had an physical damage and so i was asked by all the service centre’s to contact the person who sold it to me for further help. Similarly i contacted him he acted like he spoke in wats app and called and all. But when we went directly today to store to just ask what can we do...

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Address: Mumbai City, Maharashtra, 400037

Croma sion branch
Worst service you people have taken more the 3weeks and still works are not done by you people
If you really wont to give services to your customers so please closed it
Even after complaining 4time in service center you didn't replied ([protected])
& after having this much issues we went to croma sion branch i talked to customer care service provider but still i didn't get any solution from thembr...

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Address: Thane, Maharashtra, 400606

I had purchased croma Led smart TV from Croma store Mulund on 6/12/2018 it is in warranty and also I taken two year extended warranty.
Suddenly on 24/01/2019 LED TV got some display problem and your engineer told us it is damaged and company will not cover the same in warranty.
So I requested that repair TV Display and send me the cost for same but now ur customer care person told me they can't repair it I have to exchange it...

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Address: Nashik, Maharashtra, 422003

Hi this vinod gade from nashik i have purchase invoice: sla[protected], purchased on:[protected] items from nashik croma out late
1) sony 4k uhd 49inches = 84713/- with gift 1tb sony hard disk (Free)
2) sony 2.1 sound bar = 17990/-
3) sumsung ff 275 frizzes = 27958/-
Total purchase rs =130661/-
On my bill invoice delivery date is 26/1/2019 12am but the said product is deliver on the 27/01/2019 on the...

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Address: New Delhi, Delhi, 110059

Team i bought croma microwave oven from croma janakpuri centre unity one on 26th january 2019.
I bought convection microwave which had price of 8990rs nadeem one of the representative at the time of billing told me that you will pay only 90rs and you will get 2 year extra warranty and one power bank. Total i paid 9090rs.

I went to croma store in dwarka sector 24 today 27 january and i came to know thatt same microwave oven...

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Address: 110065

On using the first time there was a noise of breaking and when i removed the jar some pieces of plastic was found in the mixer, i collected them and put together to give shape.

It was the cover on the screw put in the mixie. Please provide the plastic cover same the earliest to protect against water being entering the motor.

J l vohra
[protected]...

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Address: Mumbai City, Maharashtra, 400022

I had bought a croma iron on 23rd december, 2018 from their sion outlet. I had gone to the store with the intention of buying a philips iron. The sales guy convinced us to buy croma brand iron - while it being at par with philips brand but very competitive on the price front. We also bought an extended warranty to it. Further, while i was buying, i was categorically told that if there is any problem, the product will either be repaired or...

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Address: Aurangabad, Maharashtra, 431001

I have purchased croma (208567) hdr 39 inch (98cm) led tv crel 7336 from croma store prozon mall aurangabad on dated 11/01/2019. When i started tv in home on 12/01/2019 the display shows pink colouring led tv is not working, video of led is looking as fogged type now tv is blank
And when i calling shop owner contineously he didnt responded your service is very worst.
Again i request you please regretting my dead led tv as an...

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Website: croma

I am hereby making a complaint against the croma ref dc 190l crar0212 3s purchased by me on 25th january 2018 (Invoice number sent to croma). I have purchased this refrigerator from the croma malad store. From the beginning, the refrigerator has been giving many problems like water collects on the outer surface of the fridge and on the first shelf of the fridge always remains moist and this used to happen despite of the temperature being...

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Address: Ghaziabad, Uttar Pradesh, 201001

Hi bought a phillips sound bar from croma store rdc ghaziabad. When reached home and open the system found no remote was there not any cable was provided. Same day that on 1st jan 2019 a lodged a complaint of it. I was given assurance next day engineer will come. I waited no body came i even visited store twice nothing fruitful. I didnot even got call from service engineer. Meanwhile i got call from croma customer care i told them the problem....

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Croma Complaints & Reviews

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Croma reviews & complaints page 93

very very worst customer service in avadi branch,

mis selling done of washing machine stand

product 1+6t faulty product

used product sent second time against a purchase of new product

sony led model r35f (mrp told at showroom differs from mrp given at product)

iphone 63

otg 63 ltr which was delivered today

installation of lg washing machine yet not done

policies promised not being delivered after sales

poor customer service by croma

about saravanan an (month road branch) apple sales rep in tata croma mount road chennai

ac repairing

croma led smart tv display repairing complaint

installation & demo not done

cheated on price

mixer grinder

croma iron irreparable

non working of newly purchased led hdr tv model no, crel 7336

complaint against the croma ref dc 190l crar 0212 3s

bought new soundbar remote missing

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