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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 289

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S
shgoaibkhan
from Delhi, Delhi
Feb 24, 2015
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payment refund / machine not delivered

Address: New Delhi, Delhi

Dear sir, this is mohd shoaib khan from delhi i have order one of aqua guard enhence UV in first november 2014 but machine still not delivered at the home address, regarding this i have contected many people in delhi but no one solved the problem and machine was ordered at the ECS basis and first down payment of Rs 1500 has been deduct from my A/C i have requested and contected to eureka forbes karkarduma branch in delhi and gave them a details...
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drpmisra
from Noida, Uttar Pradesh
Feb 24, 2015
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Aquagaurd RO not delivered

Address: Lucknow, Uttar Pradesh

I have purchased aqua guard compact purifier on 13 Feb 2015 online with a transaction id- [protected], Authorization Code- 054571 and Customer ID is [protected] Till now that product has not been delivered, At the time of purchasing sales executive Ravi told me that they will deliver that product within 7 days. And when I call to customer care they also are unable to provide details, and when I ask for complaint number they are not giving...
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sunitabadhwar
from Delhi, Delhi
Feb 23, 2015
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SERVICE DELAYED

Address: New Delhi, Delhi

Dear Eureka Forbes, I am a customer using your water purifier product. ITS ALREADY 7 DAYS AM I OVERHEARD???????????????/ U DON'T VALUE YOUR CUSTOMER...I have an Aquaguard, which I am using it from long time. I have made a complaint on 17th February. [Req No - [protected]]. Nobody attended the request till today. So I called up Area Manager Mr. Siddharth ([protected]), Then after that got call from Radheashyam, said will be coming on...
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vt9
from Delhi, Delhi
Feb 23, 2015
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product is not installed.

Address: Lucknow, Uttar Pradesh

I have purchased aqua guard compact purifier on one weak Till now that product is not installed, At the time of purchasing these sales executive lied to me that they will install that product within two days.They also lies within two days we will install....
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danielprabu
from Chengannur, Kerala
Feb 23, 2015
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A Fraud Executive Names Damodharan is roaming as Aquaguard Staff. Beware +919840627582.

Address: Chennai, Tamil Nadu

Recently I had a problem with my Aqua Guard water filter RO which was bought before 5 years. I contacted a service executive in Chennai and he shared a mobile number [protected]. This person is Damodharan who worked with Aquaguard before 2 years. He visited my home and replaced all my filters and the taste of the water didn’t change even 10%. On installing the filters there was a leak and he was unable to repair / replace a small...
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Rgau
Feb 23, 2015
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Failure in Sales Commitment

Address: Chennai, Tamil Nadu

Respected Sir(s) Greetings from "A" Square Foundation Please be informed that Mr. Srinivas (Mobile No:[protected]) sold UV + RO machine in January'2014 in the name of my wife Ms. Deepa . R (Registered mobile no:[protected]) Following commitments were given by your sales executive at the time of selling the machine: 1. 3 months once they will service the machine for one year (4 times) ( Only 3 Services completed so far) 2. On installation...
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sujaymal
from Pune, Maharashtra
Feb 23, 2015
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AQUAGUARD SERVICING UNDER AMC

Address: Pune, Maharashtra

I HAVE AN INOVA AQUAGUARD MACHINE WHICH I PURCHASED ABOUT4-5 YEARS AGO. I HAVE THIS UNDER ANNUAL MAINTENANCE CONTRACT. THE SERVICING DONE IS OF EXTREMELY POOR STANDARD. I AM NOT AT ALL HAPPY. THE PEOPLE ARRIVE WITHOUT FIRST CALLING. MY MACHINE HAS FUNGUS GROWING IN THE COMPARTMENT TO BE CLEANED ONLY BY THE COMPANY- PEOPLE. IT HAS STOPPED WORKING NOW- NO WATER GOING IN AT ALL!!! I WOULD DISCOURAGE OTHERS FROM BUYING THIS PRODUCT BECAUSE OF...
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A.Gunasekharan
from Srinagar, Jammu and Kashmir
Feb 21, 2015
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Aquaguard RO system Failure and negligence from dealer

Address: Erode, Tamil Nadu

Details- Model No: Pro(+) Unit No: 6002507 Dealer Name: Dharani enterprise Order No: 599 Dated: 17/8/12 Issues Faced- 1. From the very first day TDS is 100 2. Within 3 months 2 times filter changed 3. 10th month - malfunctioning of pump reported and was changed only after several request that too after a long time 4. On 12th month external filter was provided, but within next 3 months membrane also changed. And in the span of...
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RTD
from hosur, Tamil Nadu
Feb 21, 2015
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Water Purifier AMC

Address: Krishnagiri, Tamil Nadu

i am R.Thulasidoss from HOSUR. We made AMC for 2012 (2years), I have paid ~7500Rs for the same. After that nobody taking care for AMC from EF, They are focusing only on Money .. We frequent / Forced called for AMC, Then only they will come.. They visit 2 ~ 3 visit only. And Now they are asking to Another AMC for the same. And i purchased new D&W vacuum cleaner from EF, During that time i have asked the Rep to attend the WATER...
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RTD
from hosur, Tamil Nadu
Feb 21, 2015
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Your Product ( Eureka Forbes )- Water Purifier

Address: Krishnagiri, Tamil Nadu

I am R.Thulasidoss from HOSUR. We made AMC for 2012 (2years), I have paid ~7500Rs for the same. After that nobody taking care for AMC from EF, They are focusing only on Money .. We frequent / Forced called for AMC, Then only they will come.. They visit 2 ~ 3 visit only. And Now they are asking to Another AMC for the same. And i purchased new D&W vacuum cleaner from EF, During that time i have asked the Rep to attend the WATER also,...
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Jayprakash Mishra
from Delhi, Delhi
Feb 20, 2015
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about service & Bill

Dear Sir I am Jayprakash from Chattarpur New Durga ashram road New Delhi-74, Mob-[protected].I have purchase RO+UV before 6 month, but I cannot receive my bill and routine service also.I have call fore times on[protected] from 12-Feb-2015, but no any person attend my service as of now....
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Sri Anjani Agencies Agencies
from Srinagar, Jammu and Kashmir
Feb 20, 2015
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Pathetic Service from Eureka forbes.

Address: Hyderabad, Andhra Pradesh

Sir, I regret to inform you that I am facing a lot of problem of drinking water for last 20 days since i am been taken for a ride by your pathetic service department.My name is Mr.Anjani Kumar Goel and i am a customer of your esteemed company for last several years.My latest AMC contract no is 24241677 dated 20/12/2014 which i have renewed for 2 years. Your service engineer visited my place on around 2nd Feburary 2015 after I registered...
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Rahul5928
from Noida, Uttar Pradesh
Feb 20, 2015
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Very bad service, I want my money back

Address: Pune, Maharashtra

I have purchased aqua guard compact purifier on 2 Feb 2015 online, Till now that product is not installed, At the time of purchasing these sales executive lied to me that they will install that product within two days. And when I call to customer care they also lies within two days we will install it, and when I ask for complaint number they are not giving any....
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amitchugh3
from Delhi, Delhi
Feb 20, 2015
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Faulty RO and no service after sales

Address: Gurgaon, Haryana

Hi I am Amit Chugh, resident of Flat No. 1203, Tower 14A, Orchid Petals, Sohna Road, Sector 49 – Gurgaon. I have purchased RO from your esteemed Company and not to mince with my words, I am terribly disappointed with your sales and after sales service. To explain my agony, I would like to give you a background of Sale and Installation first…. Sale I got to know of a sales executive [Naresh [protected]] through someone...
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dhruba debnath
from Gurgaon, Haryana
Feb 18, 2015
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Enhance RO + UV

Address: Pune, Maharashtra

Dear Team, I had purchased a Enhance RO+UV from your Varanasi Sales Office on 07.11.13 It's found that no doubt your sales representative were efficient enough in satisfying the customer in purchasing the product. Soon after one year as soon as the warranty period got over the product started creating numerous problem. Due to shifting of my place from Varanasi to Pune I was charged installation charges from your Pune technician which...
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radhikavyas
from Bhopal, Madhya Pradesh
Feb 17, 2015
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Executive took service contract money

Address: Bhopal, Madhya Pradesh

and so i want refund of one extra year's money he took, or a revised contract that pushes the contract year ahead by one year.

The local customer care arent picking up the phone. This place is
Bhopal, that executive's name is Rajiv Sharma, Contract receipt no.of
2013 to 2015 is 21689449. Contract No. of 2014 to 2016 is 23207430.
Connection is in name of Mrs. Meena Vyas. Address and Phone no:...
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M
Mathuraju
from Bengaluru, Karnataka
Feb 17, 2015
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Irresponsible behaviour against re installation

Address: Bangalore, Karnataka

I had requested for re installation and service as i shifted my house to Marthahalli. Since then, I have personally followed the matter more than 10 times till date, but customer care executives are daily making excuses and request for one day to solve my problem. They always say that my problem shall be resolved within a day. Technician called and told me that he is not in charge for that area and he has given another number. I called...
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gshah
from Delhi, Delhi
Feb 17, 2015
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Water Purifier Service Worst of ever

Address: Vadodara, Gujarat

Since last fortnight my family facing acute water base health problem (Bronx's, fever, disentry cold cough) On Advise i have check PH /TDS/Hardness Result is beyond imagination / un belivable PH 8.80 TDS 7000 Hard 140. This results are from QC lab of reputed limited company...
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Abhijit_TEL
from Pathanamthitta, Kerala
Feb 16, 2015
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Poor quality of Filter

Address: Bangalore, Karnataka

Product : Aquaguard Sensa In the month of September 2014 Eureca Forbes changed the main filter. In the month of January 2015 when the service request was lodged, the service person came inspected and again asked to change the main filter (just within four months). This time I carefully observed the filter he pulled out from his bag. There was no seal/packaging to believe that it is brand new. It just looks like the one removed from another...
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rramkris
from Vijayawada, Andhra Pradesh
Feb 16, 2015
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Service Request No. 80192036

Address: Hyderabad, Andhra Pradesh

I purchased Eureka Forbes AquaSure RO+UV on 18th Jan 2015. On 6th Feb I realised that the water faucet is leaking. I raised a complain on 7th Feb 2015 - Request No. 80192036. Its 9 days today and no one has bothered to attend to the request. I have atleast called the Customer Service Centre 12 times and the agent is incapable of handling the request. Also, they do not escalate the call to the manager and say Manager is not available. I am...
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