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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 293

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K
kkgupta123gupta
from Dehra Dun, Uttarakhand
Dec 25, 2014
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Security System Not Installed

Address: Jaipur, Rajasthan

I had placed the order 2 years back & payment was also maid by me & till date the full security system has not been installed at my site. I had contacted many times to Mr Shyam having its mobile no.[protected], to Mr Anish having its mobile no.[protected], to Regional Head having its mobile no.[protected] . In my absence my family lives alone & if any mishap is there, Eureka Forbes will be solely liable for the same which...
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Reena Titoria
from Delhi, Delhi
Dec 23, 2014
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Nano RO Service

Address: New Delhi, Delhi

Since September I have been calling the customer care for service. There was only one visit by the technician who made an AMC but no service of nano ro was done. Rq no. Is 78729129. After that I have called the customer care many times and every time I am given a new complaint number, but no technician comes over to check the nano ro. Please look to it. My nano ro needs a service asap....
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duggu07
from Kolkata, West Bengal
Dec 23, 2014
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Absolutely unexpected fraud by Sales representative.

Address: Kolkata, West Bengal

A sales representative of Eureka Forbes came to our home saying that he is from Philips(We are using Philips water purifier). He played with us with his words and eventually convinced us to book a product and took 500 advance from us and said if we do not like the product it will be refunded immediately. Also provided us a receipt for 500 cash which is also an invalid receipt. I am attaching that. Later when we said that we don't want to...
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parikhmegh
from Mumbai, Maharashtra
Dec 23, 2014
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Ref: 79172941

Address: Mumbai City, Maharashtra

On 24th November i have make a complain Reference No 79172941; the complain is yet not resolved. 2 or 3 technical has visit and all have different view but problem are yet not resolved. I am using this eurekaforbes acquguard since last 10 years and have regular AMC of the product but it can't resolved. Since last 1 week daily i chess up but no technician has attend the call.I don't expect such wrest service from eurekaforbes....
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Masood Nazneen
Dec 21, 2014
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No service since unit installed 8 months

Dear sir, I would like to bring to your notice that I purchased the unit and it was installed sucessufully my unit number is [protected] and IS-14724 CM/l 9586004 UV water purifier And when we call they just say tomorrow the technician will come but till today no one attend the unit to change filter and inspect sir i am very disappoint with the service please help me to solve my issue i will be very thankful for you favourable...
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mohammed abdul hissain
from Nandigama, Andhra Pradesh
Dec 20, 2014
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request to take action immediately so that i am being provided with servicing for which i am being made to suffer from last 3 months

Address: Krishna, Andhra Pradesh

I am using eureka forbes aquaguard...i pay my yearly servicing charges on time without fail...i have my grace period upto march 2015...but since last 3 months i am facing a servicing problem...i have being keeping on complaining about the same problem but no correct servicing is being rendered...the servicing people are telling that they have to change the tranformer but they are not doing that...it has been 3 months since then and i got...
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Zakera
from Nagpur, Maharashtra
Dec 20, 2014
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No service !!!!

Address: Nagpur, Maharashtra

My Aqua Guard is out of order since Dec 9 2014. I lodged a complaint with the Customer Care on Dec 10 2014 and the complaint number was - [protected]. No response. Second complaint was lodged on Dec 18 2014 and the complaint number was[protected] and I was given full assurance that it would be given top priority. No response. Third complaint was lodged today Dec 20 2014 and the complaint number was [protected]. Again the Customer Care executive...
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Venkatkrishi
from Bengaluru, Karnataka
Dec 19, 2014
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Attempt for cheque clearance after order cancellation and without product

Address: Bangalore, Karnataka

Iam venkat already i launched complaint with you. now eurekha forbes had sent my cheque for clearance even after i given the notice of order cancellation and notice on stop payment to bank as well as to eurekha team bangalore, due to poor response from the team people also without any product except a defective demo product.but they sent cheque and got dishonoured in my account which affected my smooth operation of my account so far without...
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U
udayngupta
from Delhi, Delhi
Dec 19, 2014
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: Eureka Forbes (Aquaguard) not providing Bill after repeated request.

Address: New Delhi, Delhi

Sir; I am Uday Gupta. Resi 38-D Pocket- A, Mayur Vihar Phase 2, DELHI 110091. I purchased Aqua Guard Enhanced UV on recommendation of Your Mr. Prafull Kumar Acharya Sr. Customer Sale Specialist. His code is 9052783 and his contact No is [protected]. I purchase this product on 27/09/2014 and installed on 30/09/2014. I made payment through HDFC Bank cheque No 728562 dated 01/10/2014 against Order No/ receipt[protected]. I have...
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S
shakkir
from Chennai, Tamil Nadu
Dec 19, 2014
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Service Complaint on Aquasure Nector RO

Sir I have bought Aquasure Nector RO recently. It dont even last for 6 month & now it down totally. When I try reaching Customer Care, the response is very poor. No support from them at all. Two person came for servicing the product, they made more problem still completely not working. They do not know how to repair the product. There had been so many reminder to Aquasure but nothing happened. This is third month still no resolution....
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pgodawat
from Jaipur, Rajasthan
Dec 18, 2014
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Breakage while handling machine during Servicing

Address: Jaipur, Rajasthan

I had logged request for servicing of my Aqua Guard- Crystal on 16.12.2014. Two service guys come to service my machine. After 2 hours of working on machine, they told me that there some part is broken in machine. We surprise to see that those service persons are not trained enough to handle the machine and had broken my machine. Even after I told them to replace the same because we had taken 3 year service scheme. But to our surprise, they...
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Ananda soundara raj A
from Melur, Tamil Nadu
Dec 18, 2014
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PF amount not given by the company

Address: Coimbatore, Tamil Nadu

I am A.Ananda Soundara Raj from Coimbatore, Tamilnadu. I was worked as an accountant in M/s.EUREKA FORBES LIMITED from Nov 17 2010 to 4th April 2014.In that period a company recovered PF amount from my every month salary. After resignation my company is not respond to refund my PF amount. I sent lot of mail to company. But no response. I don't know my PF number also. Because they are not given the PF number to any Employee. How can I get...
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deepa96
from Hyderabad, Andhra Pradesh
Dec 17, 2014
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Defective Product -No Replacement/Repair

Address: Hyderabad, Andhra Pradesh

I am having RO- Aqua Expert worth Rs 19573. My Registered Mobile No is [protected]/[protected]. I have been complaining several time (around 4 times in last 6 months) and got repaired many times though it is less than 1 year of Purchase. I think, I got damaged Peace. From last 2 days, my RO Plant is dead. I have registered complaint before 2 days only in your complaint cell (complain no.[protected] but answer comes is ---ok sir, some body will...
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TSNarayana
from Hyderabad, Telangana
Dec 17, 2014
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Water purifier - Compliant not resolved so far

Address: East Godavari, Andhra Pradesh

I have an annual maintenance contract (Receipt No.[protected]dtd.8.3.2014 for 1 year for my Aquaguard duo waer purifier with Reshma Technologies, Rajahmundry, Franchise of Eureka forbes Ltd.I lodged a compliant on 27.11.2014 as my purifier is not working.they didn't turn positively to my compliant.Inspite of several requests on phone technician came to repair the purifier on 4.12.2014 (i.e.7 days after lodging compliant).they identified that...
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deepu_nagaraj
from Bengaluru, Karnataka
Dec 17, 2014
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Aquasure RO water filter installation not done

Address: Bangalore, Karnataka

Hi, this is Deepu here with my registered cell number [protected]. i purchased aquasure RO water filter on 13-Dec-2014 and called up the toll free number [protected] at 18:27 hrs. they assured me 24 hours timeline for installation and since then i receive calls everyday saying the representative will come today will come tomo. have a lot of respect for Eureka and this act is changing my mindset towards it. let me know when would this issue...
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chandrashekar k mule
from Sambalpur, Odisha
Dec 17, 2014
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no response for sevice

Address: Bangalore, Karnataka

as i have read so many complaints been lodged iam still doing it from my side because ihave also taken amc and paid Rs.4500 /- for three yrs and the service will be done only once in a year. my purifier service was due in last month itself . but till date no one has turned up. inspite of calling to the customer service centre they assuring me about the service but no action . hence forth i vll neither take an amc nor i vll suggest any of...
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riteshsharma77
from Patan, Maharashtra
Dec 17, 2014
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Complaint against Eureka Forbes Services: Customer number: 1006521691: 9881133443

Address: Pune, Maharashtra

Dear team, This is to inform you that I have taken a water purifier in year 2009 product name is "Infiniti". 1) I have taken an AMC for it for last 3 years and it gets lapsed in last July month: The service provider has given me only 2 time filter change and they suggested me to that they can provide me the filter even after the duration will complete, once I asked them to do so they denied and told me to renew the AMC and that filter...
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Boredha Sathyanarayana
from Jabalpur, Madhya Pradesh
Dec 15, 2014
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amc servicing and cartrdige replacement

Address: Bangalore, Karnataka

i have undergone amc with eureka forbes RO water purifier. as per amc, every three months they have to visit and give servicing to water purifier at free of cost. after may 2014 servicing, nobody turned this side, now 7 months over, inspite repeated service requests, simply they attend the phone and nobody will visit and service. 2. as per amc, every one year they have to replace the cartridge and it was due by october 2014, nobody is...
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shahh33
from Mumbai, Maharashtra
Dec 15, 2014
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Poor & Pathatic service

Address: Mumbai City, Maharashtra

Dear Eureka, With deep regret would bring to your notice that my friend for life did not even took care for 1 year. I have lodged complain # [protected] dated 08.08.14, which is still not attended. After horrendous follow-up, Several Technician came from Mulund office, but did not turn up after seeing the machine. In-fact one of the technician, removed the original part (some eletronic) & replaced with a faulty one which did not work...
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K
kadirvel A
from Chennai, Tamil Nadu
Dec 15, 2014
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Not recieved Bill and poor response by your team leader

Address: Chennai, Tamil Nadu

I am Dr. A.Kadirvel and bought Euro clean dry and wet vacuum cleaner ( paid on 11.10.2014 No.067024) from your team leader C.Sugumar (villivakkam branch). We received the product within two days but after lot of pressure they came for demo after one and half month.Still he didn't send the bill and did not sign in the warranty period. We are the customers of Eureka forbes for past 14 years and never experienced such a poor service. Kindly...
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