Claimed

Eureka Forbes Complaints & Reviews

3.1
Updated: Dec 13, 2024
Complaints 7796
Resolved
4408
Unresolved
3388
Contacts

File a complaint to Eureka Forbes

Having problems with Eureka Forbes?

File a complaint and get it resolved by Eureka Forbes customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Eureka Forbes reviews & complaints page 291

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saket Veling
from Nashik, Maharashtra
Jan 22, 2015
Report
Copy

service not provided for aquagaurd even after AMC has been done

Address: Pune, Maharashtra

service for filter change of aquagaurd was registered on 30/dec/2014. after repeated calls on 10 jan, 16 jan, 19 jan, 21 jan. no individual from eureka forbes has attended the due complaint. complaint nos#79673377. i was given nos# of mr. chand shaikh [protected]. i have been calling him for two days. his mobile is switchwed off. is he dead? or eureka forbes is shutting down business in india?...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
raghav ohri
from Garhshankar, Punjab
Jan 22, 2015
Report
Copy

Highly unprofessional, worst service and shameless sales team

Address: Chandigarh, Chandigarh

Ever since the purchase o[censored]V+ Aquaguard in last April, phone calls made requesting service have gone unattended. Much to my regret, the tall claims of "zero complaint after purchase" by your executive have fallen flat. Not even once has the executive ([protected]) of some Mr Kumar reverted despite several requests made to check the doubtful functioning of the Aquaguard. The conduct of the executive has been highly regrettable. I will...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
rana.sisodia
from Durg, Chhattisgarh
Jan 21, 2015
Report
Copy

water is smelling like drain water ,

Address: Ratlam, Madhya Pradesh

i have purchased a eureka Forbes water filter by mistake some 6 months back, the water is smelling like drain water, every tine i complain the engineer comes and check's something with a meter and says every thing is ok and signs on the stickier which they have put on the machine, and one more thing they visit in such a tine when the ladies are available are ate hone and they show them the PPM report and ask them to sign and forcing them...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
dipakcbi
from Delhi, Delhi
Jan 21, 2015
Resolved
Report
Copy
Resolved

contract not honoured

Address: Mumbai City, Maharashtra

I had contracted with Eureka Forbes for one year after sale service. However, despite taking the full amount, the company did not turn for the whole year. When contacted through customer care no. they tried to shift their responsibility from one person to another. The company did not respond to a single mail. All the phone calls were answered with different persons giving excuses....
Helpful
Found this helpful?
2 Comments
Report
Copy
P
prvkiran
from Chennai, Tamil Nadu
Jan 20, 2015
Report
Copy

FORBES TRENDY STEEL SUCTION IS NOT WORKING PROPERLY

Address: Chennai, Tamil Nadu

i have resitered complaint through help line at [protected], on 17/01/2015, but no service person turned up till today. My complaint numbers are 91061476, 91072130, 91076978. I am calling customer service every day but there is no proper action to resolve my issue ie the suction is not working properly. My phone number is [protected] This is the worst experience with any customer service. They are just useless, They just better scrap helpline...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
hardiksoni99
from Rasipuram, Tamil Nadu
Jan 20, 2015
Report
Copy

new product change and balance amount not refunded

Address: Nagpur, Maharashtra

Hello my in feaame is hardik soni I was brought RO UV model After that this model Not suitable For my flat and after a one week i would be change it to classic model aget told me to balance aMout willbe refunded in few days but amout not get back Teel day .product was brouth on my brother name His name is sameer soni that proDuct puchase on may 2014 mo...
Helpful
Found this helpful?
6 Comments
Report
Copy
A
Afrose_Ahmed
from Kolkata, West Bengal
Jan 20, 2015
Report
Copy

Negligence of service and no proper address of issue.

Address: Kolkata, West Bengal

I had bought this Aquasure Expert RO+UV Water Purifier in the month of June 2014. Till date it has been fixed on a wall and the product was working fine. Since the tap was leaking, I logged a web ticket on Friday, 16th of January for the issue ([protected]). A person named Sanjay, fixed an appointment for Saturday morning to check the issue and clean the machine too. He came down on Saturday and pulled down the machine to check and said the...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashi Pandit
from Mumbai, Maharashtra
Jan 19, 2015
Report
Copy

Aquaguard water purified not working

Address: Mumbai City, Maharashtra

Dear Sir I am using the product of Eureka Forbes past 8 years. This product was working with certain issues however till date the complaint were solved and the Machine had not stopped completely. On 15th of Jan 15 the machine stopped working completely, therefore I called the call center on # 39883333. I received a complaint # 79871732. Engineer though visited and informed to change the circuit. Its been 5 days now and I am bouncing between...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mgg
from Chennai, Tamil Nadu
Jan 19, 2015
Report
Copy

PURCHASE INVOICE NOT GIVEN

Address: Chennai, Tamil Nadu

Dear Sir We have purchased AQUAGUARD GENEUS RO+UV +UF 1NO 17490/- WATER PURIFICATION it has been nearly 15 days since installed we are yet to receive the bill. We tried reaching the sales executive Baskar - [protected] but there has been no response from him yet for the phone call nor for the mails sent to him. We have sent a mail on 13.01.2015 giving the billing detail address once again in spite of having given at the time of...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Piyali Saha (Foodlover)
from Kolkata, West Bengal
Jan 18, 2015
Report
Copy

Most third class company in india

Address: Kolkata, West Bengal

I purchased new Enhance RO water purifier but from starting day its not working. We called service center they told there is a server up gradation and hence they will need time to send a service man. Every week when we call same thing they mention. Now I am feeling why I purchased this product from fraud company... Most third class product and service also. This company should band... they all are making fool to customer....
Helpful
Found this helpful?
1 Comment
Report
Copy
G
gaurav230
from Noida, Uttar Pradesh
Jan 18, 2015
Report
Copy

No Response from these guys...Worst people on earth

Address: Mumbai City, Maharashtra

Eureka Forbes...A company of Government Officials... Committed to make your life a BIG HELL Complaint Number : 79844059 I got a defective piece of Aquaguard verve which I got to know about during its installation and I have called 27 times (Yes !! 27) to customer care but they have standard replies 1) We are sorry that you had to wait Sir. 2) Your problem will be resolved within 6 hours 3) We have forwarded your request to our concerned...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Satyen Naik
from Surat, Gujarat
Jan 17, 2015
Report
Copy

poor services or faulty machine

Address: Surat, Gujarat

I have purchased water purifier (serial no : [protected]) on 25/02/13. After one year I entered into the Annual Maintenance Contract on 06/05/14 for one year. In last 6 months, the technician has replaced the membrane 2 times and they must have come for cleaning for about 4-5 times. Secondly, after lodging the complain no one attends the complain in time. Day before y'day we have again lodge the complain (No.[protected], up till...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
CA Subhransu Sekhar Brahma
from Bhubaneshwar, Odisha
Jan 17, 2015
Report
Copy

AMC service not providing timely

Address: Khordha, Odisha

Myself Subhransu Sekhar Brahma reside at plot no - 587/5544/7242, Sameigadia, Chakeisiani, Bhubaneswar- 751010. I was paid the AMC charges on 23.12.2013 for the period 23.12.2013 to 22.12.2016 but tilldate, you have not changed my aquaguard's candel till date after expiry of one year. I have called your local office at Bhubaneswar yesterday for AMC and the office bearer was replying me that the AMC will be done today at 10 AM but no body...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vitta50
from Mangalore, Karnataka
Jan 16, 2015
Report
Copy

REPEATED CALLS FROM 0824 3004505

Address: Dakshina Kannada, Karnataka

EVEN AFTER GIVING THE DETAILS O[censored]SING WATER PURIFIER, YOUR OFFICIALS ARE CALLING REPETEDLY FORM[protected] REGARDING WATER PURIFIER, WHICH DISTURBS MY NECESSARY CALLS. HENCE PLEASE INFORM YOUR OFFICIALS NOT MAKE SUCH CALLS REPEATEDLY AFTER GIVING THE DETAILS. PLEASE DO THE NEEDFUL. AND PLEASE DO NOT MISS USE THE CUSTOMER PHONE NO. PROVIDED TO YOU....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gurtej Bhatia
from Vapi, Gujarat
Jan 15, 2015
Report
Copy

eureka forbes FRAUD brand low quality brand. no service and high price.

Address: Hoshangabad, Madhya Pradesh

I bought aquaquard genus from cool system hoshangabad m.p pn 23.09.13. It was still not working. The service members visit and checked all. They told me that there is major fault in your aquaguard PCB. I permitted him to order a new pcb and change it. But now there is no one to pick my call.. take action please.. a very bad product from aquaguard.. contact. g.s.bhatia [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
V
vikrant87
Jan 14, 2015
Resolved
Report
Copy
Resolved

Making fool since last five days after collection the amount

Address: Bangalore, Karnataka

This big fraud Eureka Forbes sent more than 10 people in our locality to sell their product. My bad luck, i met one of the and as i was looking for a water purifier, i had given them my number. They called one day before the appointment date and their sales representative came with a brochure and suggested me buy one product. He showed me one fake bill as wee that other person has also ordered one.then i sad that i need some time to think...
Helpful
Found this helpful?
1 Comment
Report
Copy
H
Haneefa Rawther
from Perumbavoor, Kerala
Jan 13, 2015
Report
Copy

No proper Maintenance

I am a customer of Eureka Forbes U V water purifier. The machine was not working properly, since after your technician attended from Muvattupuzha, some body came from Ernakulam and got repaired. After that the water flow to the machine is not being cut off when become the tank full and it overflows and spilling around. I put complaints to your person concerned. But my calls are become futile nobody attended my machine after a lapse of three...
Helpful
Found this helpful?
2 Comments
Report
Copy
J
Jayaraj Karthikeyan
Jan 12, 2015
Report
Copy

Faulty Aquaguard machine

Address: Chennai, Tamil Nadu

Case Details about my Faulty machine On 6th September 2013, I purchased a‘Aquaguard Enhance’ water purifier from your store for Rs: 15, 490/ and the same was installed on 13th September 2013- . The order number of this purchase is[protected] and the customer id is [protected]. We used the machine for the first three months with no problem. After that the machine has stopped working. The faulty machine was first serviced on 13th...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
samir Kumar Bandyopadhyay
from Kolkata, West Bengal
Jan 12, 2015
Resolved
Report
Copy
Resolved

Misbehaviour by your authorized representative name Mr. Chiranjit

Address: Kolkata, West Bengal

I already lodged a complaint to your kolkata office vide docket no.79836841 on 12.01.2015 .I got insulted by your authorized representative named Mr. Chiranjit because he misbehaved with me. I purchased Aquasure model --Crysta type on 01.0202014 but i remain on leave on 12.01.2015 to execute AMC for 3 years amounting to Rs4080/-. with your company. But unfortunately i could not execute AMC to-day on account of misbehaviour by your authorized...
Helpful
Found this helpful?
1 Comment
Report
Copy
G
GuptaApurv
from Mumbai, Maharashtra
Jan 9, 2015
Resolved
Report
Copy
Resolved

Water Purifier Malfunctioning

Address: Raigad, Maharashtra

My self Apurv Gupta Customer ID - [protected] using Aqua Guard RO+UV

Facing problem with your Product & customer care Number one start automatically at any time and you customer care number never be attended always busy. I purchase Aqua Guard Enhance RO+UV which upper limit cut as the tank gets full, but within few days i found even we are not using the water in between it automatically gets starts and after few second...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR