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Eureka Forbes Complaints & Reviews

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Updated: Dec 17, 2024
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Eureka Forbes reviews & complaints page 290

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F
fcjuneja
from Delhi, Delhi
Feb 14, 2015
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Installation of classic Aquaguard

Address: New Delhi, Delhi

complaint dated 12 Febuary 2015, 13 Febuary 2015 and 14 febuary 2015. Registered mobile number:- [protected] of Mr. F C Juneja residence of House no. E-13, MCD Flats, Kamla nagar, Delhi-110007 TILL NOW NO ACTION HAS BEEN TAKEN....
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Sanatan_jadaun
from Mumbai, Maharashtra
Feb 13, 2015
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Deficiency of service. . Irresponsible behaviour. . Silent and psychological Harrasment to consumer.

Address: Mumbai City, Maharashtra

I had requested for candle change and service on 22nd jan 2015.. Since then, I have personally followed the matter more than 15 times till date, but customer care executives are daily making excuses and request for one day to solve my problem. They always say that my problem shall be resolved within a day. . We will arrange a technician. . We are arranging a callback from our senior management. . And blah blah. CComplaint references are...
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Prasun100
from Kolkata, West Bengal
Feb 13, 2015
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Complaint Against Poor Service by Eureka Forbes For Aquaguard

Address: Kolkata, West Bengal

Hello Sir, this is Prasun Kumar Ganguly from Kolkata and I am lodging this complaint against Eureka Forbes Aquaguard Kolkata service for cheating me and not providing the service under AMC. Sir, I am a very old customer of Aquaguard and I was using Aquaguard Royal and was quite satisfied with the service. On 17th Feb 2014 Sales Executive Sajal Malakar and Marketing in charge Pralay Dutta came to my place and insist me to exchange the Aquaguard...
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kc mahapatra
from Hyderabad, Telangana
Feb 13, 2015
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SERVICE REQUEST No. 0080226572 DATED 10/02/2015 NOT ATTENDED IN STIPULATED PERIOD

Address: Hyderabad, Andhra Pradesh

EXHAUST WATER OF MY PRODUCT (AQUAGUARD GENIUS) HAS BECOME DEAD SLOW AND THE TDS HAS INCREASED DRASTICALLY. THE WATER DISPENSED BY THE PRODUCT IS NOT AT ALL HEALTHY FOR USE. SUBJECT SERVICE REQ. LODGED ON 10/02/2015. THOUGH THE PRODUCT IS UNDER AMC AND MORE THAN 72 HRS PASSED NO RESPONSE FROM CUSTOMER CARE IN RESPECT OF THE COMPLAINT, WHICH INDICATES THE CASUAL ATTITUDE TOWARDS CUSTOMER COMPLAINT....
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RACHAKONDA RAMALAKSHMI
from Mumbai, Maharashtra
Feb 12, 2015
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Non refilling of filter

Address: East Godavari, Andhra Pradesh

My name rachakonda kameswararao 86-9-4/2 tilak road rajahmundry andhrapradesh
[protected][protected][protected][protected][protected][protected][protected]f[p...
I have paid amount for warranty for two years .Inspite of my repeated phone calls
[protected][protected][protected][protected][protected][protected][protected][pr...br...
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M
MahaveerVD
from Bengaluru, Karnataka
Feb 11, 2015
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Bad experience before buying Eurekha product

Address: Bangalore, Karnataka

I had very bad experience with your sales lead, when I Enquired about Eureka water filter ( Enhanced Environment RO). When I Asked for exchange offer of my old Eureka filter and discount, he Started behaving badly and started saying Eureka does not sell stolen Products, and secondly you can buy from second hand products or damaged Products etc.. and all sort of nonsense.. I have 2 products already products form Eureka at home...
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sherry jain
from Bengaluru, Karnataka
Feb 9, 2015
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everybody is fooling us- got no water to drink

Address: Chennai, Tamil Nadu

I bought this Aquaguard Geneus on 30/11/2014. A person called Raj Anbarasan (id[protected] came and installed it. On 4/2/2015 I called Raj Anbarasan to tell that my RO has stopped working. he promised to come and check in the morning of the next day. he didnot come. I called him a lot of times but he stopped picking my calls. i complained at customer care centre on 5/2/2015 at 3:18 pm with complaint number[protected]. No one turned up for two...
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RoopamR
from Ludhiana, Punjab
Feb 7, 2015
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RO Purifier Worn out Components

Address: Ludhiana, Punjab

We have a RO based water purifier installed at our home. The Customer code for the same is [protected]. It's registered on the behalf of Namita Rajvanshi here in Ludhiana. My contact number is [protected]. Now the AMC for this expires 10 Feb. or 27 Feb. as I've been told although it's 17 Feb. 2015 on the contract. The problem we are facing is that our filter has been needing servicing continuously for the last 5-6 months as the filter would...
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anushree samani
from Ahmedabad, Gujarat
Feb 7, 2015
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poor servicing

Address: Mumbai City, Maharashtra

They have a very bad servicing facility. Even after calling them so many times and asking for a service visit, there's no one to help. The machine dose not work for months and still they dont come and repair it even after complaining so many times. I have a 3 years signed contract for regular checking and servicing and for changing filter, even that does not happen on time. No one comes on time from their company and the machine does not...
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Krisna k S
Jan 31, 2015
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Complaint -AQUAGUARD UV CLASSIC BURNED (LOSS TO PROPERTY)

Address: Kanpur, Uttar Pradesh

To, The Managing Director Eureka Forbes Ltd Lower Parel, Mumbai Consumer Name & Address : Mr K K S Srivastava, LIG 73 Indra Nagar Kanpur Your Product installed Aqua Guard UV Classic Sl.No.5614345 Under AMC (P-194) wef 14.07.2014 to 13.07.2015 Complaint :-On late night / early Morning of 29.Jan.2015 we found water filter unit got badly bunred in spite of Power Switched off and same was not operating . Due to fire complete...
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K K S S
Jan 29, 2015
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AQUAGUARD UV CLASSIC BURNED-LOSS TO PROPERTY

Address: Kanpur, Uttar Pradesh

To, The Managing Director Eureka Forbes Ltd Lower Parel, Mumbai Consumer Name & Address : Mr K K S Srivastava, LIG 73 Indra Nagar Kanpur Your Product installed Aqua Guard UV Classic Sl.No.5614345 Under AMC (P-194) wef 14.07.2014 to 13.07.2015 On late night / early Morning of 29.Jan.2015 we found unit got badly bunred in spite of Power Switched off and same was not operating . Due to complete burning machine got totally...
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Sachin V Pradhan
from Delhi, Delhi
Jan 29, 2015
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Worst Customer Service

Address: Mumbai City, Maharashtra

I made an order on line for Eureka Forbes Compact Aqua guard Product on 18th Jan 2015, I was assured that my product will be delivered to me within 07 days, I also got mails confirming the receipt of my payment. They provided me with my customer Id, invoice number and transaction reference but till today I have been running from Pillar to the post trying to call all possible contacts of Eureka Forbes and most of them either cannot find or...
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pratap jena1311
from Mumbai, Maharashtra
Jan 29, 2015
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Filter broken by the attendant

Address: Mumbai City, Maharashtra

I have bought Aquasure few years back and i am very prompt in availing AMC in time.
As ususal i called up for the AMC and person visited to my house was a untrained person who does not know the product and everytime trying to take pic and asking the other person on call how to resolve.

As predicted, he broken the purifier as he was unable to open it. It was the last day of the AMC. He requested for few hours to get...
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Suman Narang
from Delhi, Delhi
Jan 28, 2015
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Non supply of consumable dust bags for Tornado vacuum cleaner

Address: Gurgaon, Haryana

I had purchased Tornado vaccum cleaner about 15 years back, the machine is excellent, but now I have not been getting the consumables, which is the paper bag for collection of dust. This cosumable fits into the machine before use. I have written multiple compliants to the customer care at Eureka Forbes, I have also complained multiple times to the dealers of Eureka Forbes to provide these consumables. But no one has offered any solution....
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N
naddukhantek
from Robertsonpet, Karnataka
Jan 27, 2015
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Bad product and pathetic customer service

Address: Bangalore, Karnataka

I purchased Vacuum cleaner and enhance water purifier on 17th of January 2015 and paid 29k, order numbers for the same is[protected] and [protected]. Both the products got delivered on 19th of jan 2015, and technician came the next day and installed the water purifier, the same day evening it stopped working, even after multiple calls to customer care and to the sales executive the issue was not resolved, on Friday I raised a complaint to refund...
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Sivakumaar Ramalingam
from Delhi, Delhi
Jan 27, 2015
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Not Attending Vacuum Cleaner Under AMC

Address: Cuddalore, Tamil Nadu

My Vacuum Cleaner is Under AMC for 2 years. The agreement says that they will supply free of cost two sets of Dust bags in each year. I received only one set of Dust bags with great difficulty. Even the tech. do not attend the Machine during the AMC. Despite my request for the second set of Dust Bags they are not delivering it. Since I am using the product for more that 14 years, now I request them to supply the Dust Bags for which i am ready...
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V
vikasraina
from Jaipur, Rajasthan
Jan 23, 2015
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No installation of Enhance Green RO after 8 days of receiving.

Address: Sikar, Rajasthan

I have ordered Eureka Forbes directly from the Eureka forbes company, thinking that they will provide me good service. But the experience is completely different. I had received my Enhance Green RO on 17/01/2014. But till date no person come here to install it. Daily they call me to buy new products. Their customer care persons have landline phone I think. They have my number but no other details regarding the installation. They only...
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ggudl64
from Bengaluru, Karnataka
Jan 22, 2015
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system not delivered even after one year

Address: Bangalore, Karnataka

Eureka forbes security systems - Order #[protected], dated 10/09/2013 I placed an order order #[protected], dated 10/09/2013 for security systems like CCTV, door phone, burglar alarm system etc and since then have been following up with Mr.Nagendra (nagendra.[protected]@eurekaforbes.com) and years have passed but neither the material is delivered nor any communication is made. All the calls went unanswered and email promises are repeatedly broken....
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Saket Veling
from Nashik, Maharashtra
Jan 22, 2015
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service not provided for aquagaurd even after AMC has been done

Address: Pune, Maharashtra

service for filter change of aquagaurd was registered on 30/dec/2014. after repeated calls on 10 jan, 16 jan, 19 jan, 21 jan. no individual from eureka forbes has attended the due complaint. complaint nos#79673377. i was given nos# of mr. chand shaikh [protected]. i have been calling him for two days. his mobile is switchwed off. is he dead? or eureka forbes is shutting down business in india?...
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raghav ohri
from Garhshankar, Punjab
Jan 22, 2015
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Highly unprofessional, worst service and shameless sales team

Address: Chandigarh, Chandigarh

Ever since the purchase o[censored]V+ Aquaguard in last April, phone calls made requesting service have gone unattended. Much to my regret, the tall claims of "zero complaint after purchase" by your executive have fallen flat. Not even once has the executive ([protected]) of some Mr Kumar reverted despite several requests made to check the doubtful functioning of the Aquaguard. The conduct of the executive has been highly regrettable. I will...
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