Eureka Forbes Complaints & Reviews

Despite of various complaints at phone number[protected] and[protected], my complaint is not being attended. Its over a month and they are still saying that pasrt is not available. I have even offered that I will buy the pasrt from outside and will give to them for repair but they are saying that they can not change the pasrt purchased from outside and if I will get it repaired from a outside vendor than the AMC will lapse. Height of...

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we had purchased a eureka forbes aqua gaurd classic and aquagaurd hi-flo. and for the last 4 months they are not working and we have tried to contact the local aqua gaurd technician for the repair but to no avail. he is not responding and whenever we call him he says he will come but he does not come. so i request you to kindly look into this matter and reply me as soon as possible....

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PAID SERVICE PERIOD FROM 17/09/2007 TO 16/09/2009 TO THE AQUAGUARD MODEL-XC AT AURANGABAD(MAHARASHTRA) SERVICING CENTRE BUT NOBODY IS ATTENDING THE SERVICES ON EVEN CALLING THEM. SO PLEASE WARN THEM TO ATTEND THE SERVICES AS PER THE AGREEMENT....

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sir,
i purchased alaram securtiy system, customer number is 2184 for past 20 days it is not working, i given a complaint to chennai office through phone more than 20 times, but no respond is there, then i call to the service engineer e. muthukumar but nothing happend, Iam regret to say that no proper sevice is given by company after sales.
so i request to do the need full. This was supplied through Mr. gajendran.M customer...

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AS PER CONTRAACT RECEIPT NO.AG.96B/14084846 DT.11-1-07 VALID UPTO 10-01-09 SIGNED FOR EUREKA FORBESS LIMITED BY ONE T.ANANDKUMAR OF CHENNAI SERVICE CENTRE, THE SERVICE IS NOT GIVEN FOR THE PAST ONE MONTH, EVENTHOUGH I CALLED AND REQUESTED THEM OVER PHONE GIVEN BY THEM AND THE WATER PURIFIER HAS COME TO DEAD STAGE, SINCE NONE OF THE SERVICE ENGINEER VISITED FOR THE LAST ONE MONTH.
SINCE THE AMC AGREENET HAS NOT BEEN SATISFACTORILY DONE...

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I Debashis Samal, from Bhubaneswar want to put a complaint regarding the service of my Aquaguard.
I had purchased an Aquaguard (Classic) of Eureka Forbes in November 2007. I am herewith attaching all the bills (copy scanned) for your kind reference and retention.
It may kindly be noted that for my Institute I had procured 2nos Industrial model water purifier-cum coolers, 1no. Hi Flow Water Purifier and 7nos domestic water purifiers...

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Pathetic service after sales

Eureka Forbes Aqua guard folks are real stupid. Ones they sale product they are done with their job. Customer has to go here and there to get the service. Their service franchisees are real !!!.
I have purchased Water Purified last year in the month of July 2007 which includes two free services. including changing of carbon and Candle-Filter.
I have received first service after 10...

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I have purchased the following Eureka Forbes Product: EUROAIR GENEUS Vides receipt no 311; 024736 dated 20/10/2008. The payment was made by Cheque no 168020, Central Bank of India, Dated 20/10/2008. The product was delivered to us after 2 days.

However, no demonstration of the product has been given to us till date. This is especially with respect to the maintenance aspects of the product.

We were assured of...

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Dear Sir,
We bought an Aquaguard Total RO product on dated 18-March-2008 from A-8, Rani Bhawan NIT Faridabad having Receipt No.018777.
Now regarding the problem which I am facing right from the purchase of your product. I have registered problems so many times & Executive entertains us after 15~20days after reporting the problem.This has been repetitive 5times since I bought this product.
Now the Warranty period...

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To,
The Service Head Quarters,
Eureka Forbes Ltd.,
No.143, C-4, Bommasandra Industrial area, P
Off. Hosur Road, Bangalore : 560 099, INDIA.
From
Gauri Sankar Nath, Office Supdt.-I,
General Manager’s Office,
Northeast Frontier Railway, Maligaon
Guwahati : 781 011, ASSAM,
Dated : Guwahati : The 31/7/2008

Dear Sir,

Sub : Malfunctioning...

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I have purchased one Euroclean Vaccum Cleaner- Euroclean Ace model, on[protected], through the home dlivery system at Jaipur, Rajasthan. One of the attachments -ALL SURFACE CLEANER has been found to be defective as it does not fit with the instrument. This was pointed out by the company representative himself, who promised to replace it within two days. As this is the attachment which is used for more than 70% household operations, it was...

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On 19.07.2008, I made payment of Rs 8600/- to Mr Balwinder Singh, a Door to Door salesman of M/s Eureka Forbes Ltd towards purchase of Aquaguard Total Nova model under exchange scheme.

The company has not issued Invoice and Guarantee Card to me after a regular followup with their Salesman and Divisional sales office at Panchkula.

The company is also not attending to my complaints.

Strict action...

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I am to draw your attention to the subject mentioned above and to state that I am using Aquaguard Nova for a long time.But i am constrained to say that your after sales service is deteriorating day by day.This is due to the fact that you are appointing franchises who are totally incompetent.They have no infrastructure to serve your customers and mostly ill equipped to handle the repair job.Your reputation is suffering badly as you leave your...

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respected sir
i had purchased an aquagaurd classic in 2006 and it has stopped working from last 6 months and we have tried to contact mr rifat riyaz incharge of eureka forbes in srinagar and he further gave us the number of mr akbar whose phone number is2470608, but whenever we are trying to contact him since last 1 month, but, he is only assuring us that he will come and look into ou problem but till now he has not come. so i request...

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Sir,
I am very sorry to say that I am very much uncomfortable with the service of Eureka forbes Aquagard. My water purifier of Aquagard require service and I have call many times to the salesman Mr. Naveen and Manager Mr. Gurnani of Hazratganj Branch but there is no positive response. I have calling to above-mentioned persons since purchase(09 October 2008), trying both persons with the gap of 1 days regularly with a hope that someone...

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I am using water purifier of Eureka Forbes and its model name is Aquagard Compact. In last year september or October i had taken AMC from the employee/Agent of this company Mr.Yanish. At the time of AMC I was told that they will change the activated carbon twice in the year and filter too. At the time of AMC he did it and after that nobody came in the hole year as well as I also forgot to remind them because I am getting water from the Aquagard.br...

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Sir,
I had purchased a water purifier aquaguard reviva for Rs.12, 500 vide order No:[protected],
Date of invoice 24/07/2006 and receipt No:005038 Dt.24/07/2007 from M/s. Eureka Forbes Limited
No.8/88, Ground Floor, Valluvar Street, Pallavaram, Chennai

After that I have enrolled for AMC vide Contract Receipt No: AG 96 B[protected] for the period
from 25/12/2007 to 24/12/2008.

I...

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I have Aquaguard Nova water purifier at home. ( Registered Cell No [protected]...in case Aquaguard is reading!) After eight days of waiting period and numerous calls to customer care Aquaguard Technician turned up but needless to say not at the scheduled time! He diagnosed the fault in Transformer ( Rs 400/-)and PCB ( Rs. 1200/-)which need to be to replaced! ( Just like you change any PC card!) Following things raise doubt about his diagnosis...

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50 Comments

Dear Sir,
My name is Shailesh Talekar, residing at, Dahisar West, Mumbai – 400068.

I had purchased Eureka Forbes Easy Clean vacuum cleaner (Chasis No 021454) with one year warranty from Vijay Sales on 19th Feb 2008 .
The machine would occasionally function from the month of May 2008. I made a complaint about the same with Vijay Sales Customer service[protected]/33) having complaint number 0805B241237 and...

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I am having annual maintainance contract with eureka fobes company but even after making heavy payment in advance for maintainance the services are not given properly.For the last two days my complaint regarding complete break down goes unattended.I am unable to filter the water and complled to consume unfiltered water causing severe health problem to me and my family....

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Eureka Forbes Complaints & Reviews

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Eureka Forbes reviews & complaints page 385

Service is not done

repair technician not attending

AQUAGUARD MODEL-XC , NOBODY ATTENDING 2 YEARS SERVICE PERIOD

not working

AMC cleaning not attended

Aquaguard service not done

Service

NO SERVICE AFTER DELIVERY

Bad Product & Service

Malfunctioning of the purifier

Defective attachment

NON-ISSUE OF INVOICE AND GUARANTEE CARD

callousness and negligence of your franchise

not working

No one response for service

regarding cheat in service

repairing of water purification

Doubtful Customer Service!

Easy Clean Vacuum Cleaner not being serviced despite repeated complaints

amc for maintenance

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Eureka Forbes Complaints & Reviews

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