Eureka Forbes Complaints & Reviews

Ro system not working ph value of water is acidic even after repeated reminders and telephone calls the system is not rectified. Water purification system purchased through local dealer m/s pashupathi enter prises vide bill no 51 dated 24.04.2007. The said enterprises now changed the firm to r s enterprises situated at dibiyapur in front of our colony gail gaon dibiyapur auraiya district utter pradesh. The said franchise is in under kanpur...

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We had a Aqua Guard water purifier from Eureka forbes in our home. We purchased it two years before.
Now we had some problem with it and we are trying to contact the service cnter people from two weeks.
I have tried all the numbers given for servicing, some are not working and some are not responding.
Always it is giving number busy or nobody is answering the phone.
Last week after many trials one person lifted...

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Date : July 21, 2008

To,
Managing Director,
Eureka Forbes Ltd.,
Kokan Nagar Cooperative Housing Society Ltd.,
Prakash Narayan Kotnis Marg,
Mumbai – 400016.

Fax :[protected]

Sub : Forbes Crystal Water Purification System

Dear Sir,

The above machine manufactured by your organization is installed at my residence A-301,...

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Aquaguard has a pathetic after sales service. It has been a week since a request for installation of Aquaguard was lodgged. Everytime you call the service centre the person assure you that the installation will be done by the end of the day. But no one arrives. This is really very bad for a big company like this. PLEASE LOOK FOR OTHER SIMILAR PRODUCTS THAN SPENDING MONEY AND TIME ON SUCH A CRAP THING....

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We have purchased model of aquaguard total NF last year but the product is pathetic and we are really dissatisfied with the service provided by the company.it cost us about 14000/-Rs which is now taking on our nerves.The product at its initial installation was creating problem and till we have not paid the money the salesman were coming again and again to our home to check the machine but as we paid the whole amount we wre fooled. they told...

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I have purchased a Aquagurad Total RO from Mr. Rajeshwar/ Mr Manoj Prasad, ASif Ali Road, Delhi office of Eureka Forbes on 23/05/2008. The above said equipment was not working properly since installation . I have already logded the a lot of complaints but no one is ready to listen. I have complant to Mr Manoj Pandey, Branch Manger, Asif Ali Road also but problem is still there.

I will request the senior mgmt of Eureka...

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Hi,
I have called up eureka forbes customer center @ 39883333 on Wednesday & request number is 15882. The Aqua guard water purifier system is not working in our house for past 3 days. I have been following up with you since wednesday, I have been keep hearing that custoemr service person is on the way & reach by EOD. Is this the service that is expected out of Eureka.Whenever the sales person come to my home to collect AMC,...

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After one year of my purchasing Aquaguard Water Purifier in 1994, I had given AMC to Eureka Forbes when a service camp was organized by it in Sector 9, Rohini, Delhi and for the first time the candle and carbon granules were replaced as 'complimentary'. Ever since the candle is being replaced every year just before the renewal of AMC. The AMC Franchise has also been changed by Eureka Forbes two or three times and the present...

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I have purchased AQUAGUARD-ULTRA(Non-Electric) model on 09/12/2005 costing Rs. 8850/-. Since the last 4 months the inflow of water after purification is very slow. I have taken up the complaint of replacing the UF membrane, as suggested by their representative/mechanic, with their various offices situated at Vashi, Kalamboli and New Panvel, for which I am getting a stereo-typed reply viz. " Spare not available". I have even...

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I purchased a vaccum cleaner from eureka forbes.but after delivery the sales men never turned up...Very poor service......

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I have a Aquaguard (iNova) and regularly go for the AMC. On 23rd June'08 the m/c stopped working. Immediately I registered a complaint over telephone (Phone No.[protected] at Jamshepdur (No. complaint number given to me). No action was taken on 23rd. I called up the local office of Aquaguard again on 24th and also called up Yash Enterprise (Phone no.[protected]. I was told that the m/c will be rectified today (24th June'08)....

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Dear Sir,

I have purchased a Aqua Sure ( Aqua Guard ) non-electric product, 12.05.08 from your representative Mr Mukesh kumar saini & his mobile No. [protected] & Mr Sanjay (phone No.[protected]evening around 7:00 PM .
it having problem of leakage at the time of installation even when i complaint for that mr saini told me its tap will be replaced by tommarrow but now one month even past.No one came to...

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Dear All,

Eureka Forbes has become the worst in customer commitment. There Customer care executives are useless chaps, they take customer complaints & sit on it for months. Whenver you call them they say that they are working on it. Even there mumbai office Head dosen't reply to any of the customer complaints. they are sleep on the customer problems. They have Zero value for the customers...

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Hi,

I bought Wet & Dry Vaccum cleaner from the authorised salesperson on 10-May-2008. The transactions were done at home and the product was delivered on time. However, the invoice of my purchase was not delivered to me. I was promised that it will be delivered to me by post within 2 days but now it is more than a month. Even after repeated followups with the customer care and with the salesperson, I haven't received...

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i purchased aquaguard from the company mention above of cost of rupees 8850 from chandigarh dated 24-10-07 bill no.008808 .
from the very begaining my guard was not working proprly i have made severl phones and complaints to the company but there was not any respone from their side .then i register my complaint on there service centre and complaint no. is 60 .after that i wrote the writtrn letter to the company .after recieving the...

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I am Sachin Sogani working with Grasim Ind. Ltd., Bhiwani (Haryana). I purchased aquaguard from one of the authorised dealer in Bhiwani around 5 years back. The person's name to i know as a authorised dealer is Mr. Joginder. His Mobile No. is [protected]

About two months back we lodged complain that our aquaguard is not working, please send somebody to repair this. After 5 reminders one person was sent to check our aquaguard....

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Sir.
I have repeatedly complained for non availability of paper bags, in market, required for my EUROCLEAN 2000 from more than an year.I was thrown from pillar to post -directed to complain to Mr.Patel on phone no.28706671,[protected]who is never contactable.
I was sweetly told every time I complained, "Your complaint is kept on priority basis to look after !""We are sending technician today or latest by tomorrow.''br...

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EUREKA FORBES LTD[protected]

Sir,

Sub; aqua guard R.O smart;reg

I purchased an aqua guard R.O smart from R.K Agencies, your authorized franchisee for Khammam district of Andhra Pradesh state on[protected]. The staff who installed the equipment on the same day informed me that the bore water is not very hard and there will not be any problem with the equipment and no maintenance is required at least...

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Sir, Date:6.6.2008
I am Vishnu Sanganereia from Raipur.
I have been using your product from 10 years i was satisfied untill date.
But now i am sufferring from about 2months from problems continuing in the machine.We have been complaining about it regularily.
And that's not been solved till now.The behaviour of the technician of your office is...

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EUREKA FORBES,
AQUAGAURD WATER PURIFIER...

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Eureka Forbes Complaints & Reviews

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Eureka Forbes reviews & complaints page 388

RO system not working PH value of water is acidic

Service center people not responding.

Forbes Crystal Water Purification System

Pathetic after sales service

poor services and defective product

Non Attendance of complaint

Customer service at real low

Loss of one Candle during AMCs

non-replacement of UF membrane

poor service after sales

Poor Service Response (under AMC)

Leakage of water

Customer care

Invoice not delivered

about water purification system

Pathetic Services in Bhiwani

NO RESPONSE TO MULTIPLE COMPLAINTS SINCE ONE YEAR

supplying of defective equipment

no hearing of complaint in the raipur office

NO SERVICE PROVIDED AND REJECTED TO EXCHANGE EVEN THOUGH THERE IS A WARRANTY PERIOD

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Eureka Forbes Complaints & Reviews

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