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Eureka Forbes Complaints & Reviews

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Updated: Mar 12, 2025
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Eureka Forbes reviews & complaints page 388

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S
shyam kotla
from Pune, Maharashtra
Aug 4, 2008
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RO system not working PH value of water is acidic

Ro system not working ph value of water is acidic even after repeated reminders and telephone calls the system is not rectified. Water purification system purchased through local dealer m/s pashupathi enter prises vide bill no 51 dated 24.04.2007. The said enterprises now changed the firm to r s enterprises situated at dibiyapur in front of our colony gail gaon dibiyapur auraiya district utter pradesh. The said franchise is in under kanpur...
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NAdipi Hema Malini
from Chennai, Tamil Nadu
Jul 24, 2008
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Service center people not responding.

We had a Aqua Guard water purifier from Eureka forbes in our home. We purchased it two years before.
Now we had some problem with it and we are trying to contact the service cnter people from two weeks.
I have tried all the numbers given for servicing, some are not working and some are not responding.
Always it is giving number busy or nobody is answering the phone.
Last week after many trials one person lifted...
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A.K.Mehta
from Pune, Maharashtra
Jul 24, 2008
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Forbes Crystal Water Purification System

Date : July 21, 2008

To,
Managing Director,
Eureka Forbes Ltd.,
Kokan Nagar Cooperative Housing Society Ltd.,
Prakash Narayan Kotnis Marg,
Mumbai – 400016.

Fax :[protected]

Sub : Forbes Crystal Water Purification System

Dear Sir,

The above machine manufactured by your organization is installed at my residence A-301,...
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R
Ravi Kiran
Jul 22, 2008
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Pathetic after sales service

Aquaguard has a pathetic after sales service. It has been a week since a request for installation of Aquaguard was lodgged. Everytime you call the service centre the person assure you that the installation will be done by the end of the day. But no one arrives. This is really very bad for a big company like this. PLEASE LOOK FOR OTHER SIMILAR PRODUCTS THAN SPENDING MONEY AND TIME ON SUCH A CRAP THING....
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M
minnichawla
from Jabalpur, Madhya Pradesh
Jul 21, 2008
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poor services and defective product

We have purchased model of aquaguard total NF last year but the product is pathetic and we are really dissatisfied with the service provided by the company.it cost us about 14000/-Rs which is now taking on our nerves.The product at its initial installation was creating problem and till we have not paid the money the salesman were coming again and again to our home to check the machine but as we paid the whole amount we wre fooled. they told...
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Jitender Jain
from New Delhi, Delhi
Jul 15, 2008
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Non Attendance of complaint

I have purchased a Aquagurad Total RO from Mr. Rajeshwar/ Mr Manoj Prasad, ASif Ali Road, Delhi office of Eureka Forbes on 23/05/2008. The above said equipment was not working properly since installation . I have already logded the a lot of complaints but no one is ready to listen. I have complant to Mr Manoj Pandey, Branch Manger, Asif Ali Road also but problem is still there.

I will request the senior mgmt of Eureka...
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Aravindan Raman
from Bhopal, Madhya Pradesh
Jul 4, 2008
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Customer service at real low

Hi,
I have called up eureka forbes customer center @ 39883333 on Wednesday & request number is 15882. The Aqua guard water purifier system is not working in our house for past 3 days. I have been following up with you since wednesday, I have been keep hearing that custoemr service person is on the way & reach by EOD. Is this the service that is expected out of Eureka.Whenever the sales person come to my home to collect AMC,...
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Sunil Kumar Sharma
from Delhi, Delhi
Jun 30, 2008
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Loss of one Candle during AMCs

After one year of my purchasing Aquaguard Water Purifier in 1994, I had given AMC to Eureka Forbes when a service camp was organized by it in Sector 9, Rohini, Delhi and for the first time the candle and carbon granules were replaced as 'complimentary'. Ever since the candle is being replaced every year just before the renewal of AMC. The AMC Franchise has also been changed by Eureka Forbes two or three times and the present...
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ramkrishnan r iyer
from Mumbai, Maharashtra
Jun 30, 2008
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non-replacement of UF membrane

I have purchased AQUAGUARD-ULTRA(Non-Electric) model on 09/12/2005 costing Rs. 8850/-. Since the last 4 months the inflow of water after purification is very slow. I have taken up the complaint of replacing the UF membrane, as suggested by their representative/mechanic, with their various offices situated at Vashi, Kalamboli and New Panvel, for which I am getting a stereo-typed reply viz. " Spare not available". I have even...
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Shri
from Mavelikara, Kerala
Jun 28, 2008
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poor service after sales

I purchased a vaccum cleaner from eureka forbes.but after delivery the sales men never turned up...Very poor service......
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J
Jayanta Nath
from Pune, Maharashtra
Jun 25, 2008
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Poor Service Response (under AMC)

I have a Aquaguard (iNova) and regularly go for the AMC. On 23rd June'08 the m/c stopped working. Immediately I registered a complaint over telephone (Phone No.[protected] at Jamshepdur (No. complaint number given to me). No action was taken on 23rd. I called up the local office of Aquaguard again on 24th and also called up Yash Enterprise (Phone no.[protected]. I was told that the m/c will be rectified today (24th June'08)....
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P
PRAMOD KUMAR
from New Delhi, Delhi
Jun 19, 2008
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Leakage of water

Dear Sir,

I have purchased a Aqua Sure ( Aqua Guard ) non-electric product, 12.05.08 from your representative Mr Mukesh kumar saini & his mobile No. [protected] & Mr Sanjay (phone No.[protected]evening around 7:00 PM .
it having problem of leakage at the time of installation even when i complaint for that mr saini told me its tap will be replaced by tommarrow but now one month even past.No one came to...
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S
shinoi George
from Bengaluru, Karnataka
Jun 18, 2008
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Customer care

Dear All,

Eureka Forbes has become the worst in customer commitment. There Customer care executives are useless chaps, they take customer complaints & sit on it for months. Whenver you call them they say that they are working on it. Even there mumbai office Head dosen't reply to any of the customer complaints. they are sleep on the customer problems. They have Zero value for the customers...
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A
abhis67
from Pune, Maharashtra
Jun 15, 2008
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Invoice not delivered

Hi,

I bought Wet & Dry Vaccum cleaner from the authorised salesperson on 10-May-2008. The transactions were done at home and the product was delivered on time. However, the invoice of my purchase was not delivered to me. I was promised that it will be delivered to me by post within 2 days but now it is more than a month. Even after repeated followups with the customer care and with the salesperson, I haven't received...
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H
harsh vivek dhand
from Anand, Gujarat
Jun 15, 2008
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about water purification system

i purchased aquaguard from the company mention above of cost of rupees 8850 from chandigarh dated 24-10-07 bill no.008808 .
from the very begaining my guard was not working proprly i have made severl phones and complaints to the company but there was not any respone from their side .then i register my complaint on there service centre and complaint no. is 60 .after that i wrote the writtrn letter to the company .after recieving the...
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Sachin Sogani
from Mumbai, Maharashtra
Jun 10, 2008
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Pathetic Services in Bhiwani

I am Sachin Sogani working with Grasim Ind. Ltd., Bhiwani (Haryana). I purchased aquaguard from one of the authorised dealer in Bhiwani around 5 years back. The person's name to i know as a authorised dealer is Mr. Joginder. His Mobile No. is [protected]

About two months back we lodged complain that our aquaguard is not working, please send somebody to repair this. After 5 reminders one person was sent to check our aquaguard....
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Dr. MUKUND UMRA
from Mumbai, Maharashtra
Jun 9, 2008
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NO RESPONSE TO MULTIPLE COMPLAINTS SINCE ONE YEAR

Sir.
I have repeatedly complained for non availability of paper bags, in market, required for my EUROCLEAN 2000 from more than an year.I was thrown from pillar to post -directed to complain to Mr.Patel on phone no.28706671,[protected]who is never contactable.
I was sweetly told every time I complained, "Your complaint is kept on priority basis to look after !""We are sending technician today or latest by tomorrow.''br...
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A
A.hanumanthu
from Mahbubnagar, Telangana
Jun 7, 2008
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supplying of defective equipment

EUREKA FORBES LTD[protected]

Sir,

Sub; aqua guard R.O smart;reg

I purchased an aqua guard R.O smart from R.K Agencies, your authorized franchisee for Khammam district of Andhra Pradesh state on[protected]. The staff who installed the equipment on the same day informed me that the bore water is not very hard and there will not be any problem with the equipment and no maintenance is required at least...
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MR.VISHNU SANGANERIA
from Indore, Madhya Pradesh
Jun 6, 2008
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no hearing of complaint in the raipur office

Sir, Date:6.6.2008
I am Vishnu Sanganereia from Raipur.
I have been using your product from 10 years i was satisfied untill date.
But now i am sufferring from about 2months from problems continuing in the machine.We have been complaining about it regularily.
And that's not been solved till now.The behaviour of the technician of your office is...
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Srinivas Kokkalla
from Bengaluru, Karnataka
Jun 5, 2008
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NO SERVICE PROVIDED AND REJECTED TO EXCHANGE EVEN THOUGH THERE IS A WARRANTY PERIOD

EUREKA FORBES,
AQUAGAURD WATER PURIFIER...
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