Eureka Forbes Complaints & Reviews

Dear Sir,
I reside in Gangtok, Sikkim. My aquaguard royal is not functioning since last six days and i lodge the complain to local service personal and i am under one year service contract too. The service provider assure me that very next day he wil come for the service but he didn't turned up and when i tried to contact him his cellphone was switched off. On third day i informed Siliguri service centre and i told the lady who...

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The product recently purchased is not functioning to the satisfaction of the customer well within the Guarantee Period ....

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Eureka Forbes service person took a 3 year maintenance contract cash payment from me. He was to replace the back cover. Despite repeated requests to the local office of the company ( aperson by the name of Naidu is in-charge) nothing is being done and the operator at the company's end keeps saying the complaint has ben registered and that Mr. Naidu is away. For normal maintenance too there is no calls made by the company service personnel...

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I have been doing AMC from the date of purchase of Aqua guard Royele model filter (For the last 10 Years). The PCB has become defective and was taken by the service engineer of Tezpur branch (Assam) during July 08. No responsible reply is being given by the staff of Tezpur branch and the reply is "PCB not yet recived from Gauhati". I contacted Gauhati office and they said the repaired PCB was dispatched to Tezpur during Aug itself....

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I purchased e-boiling 4m aquaguard in may 08. That time everyday their rep used 2 come & give us assurance that any fault arise in this item will be addressed within 24 hrs. Now d sensor of my filter s not working since 22 aug. We informed d rep who came & cleaned d sensor so it started working. Again d same problem started on 14 sep 08. inspite of rep came & seen my filter, till date they r not able 2 rectify it. Last time itself...

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We have unluckily purchased one AquaGuard- i Nova Water Purifier from Eureka Forbes at New Delhi vide Serial No.2074020 dated 09.12.2006. Thereafter, we obtained the AMC of one year vide Invoice cum Receipt number 14637591 dated[protected] which contained the Service Centre name as "Wonder Services, 15/4, Sarvpriya Vihar, New Delhi-110016; Ph:26868649.
We had problem of non-flow of water since last 20 days and tried to contact...

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this to complain that i have purchased aquasure n now it requires cleaning since its parts r bit difficult to clean about which i need to know frm ur sales people. i have called them several times n told them to show us how do the cleaning, but no one has come yet . ur customer service is absolutely bad n worst, no response to customers complaint n the company do wrong commitment. kindly pay attention to my complaint.
mrs.veena prakash...

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we entered into servicing contract for water purifier purchased from eureka forbes ltd. contract was entered into april 2008 and servicing was due from july 2008 i.e. one year after date of purchase. we waited for a month for service and have made around 10 calls to eureka forbes ltd. every time a fine promise is made for servicing of purifier but servicing is not done....

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Hello Sir,

I got the AMC done for my RO purchased from Eureka Forbes. I didnot see any service done for the initial 9 months. In the whole tenure of one year, only one service was provided after calling them repeatedly. Whenever I call them, they insist me to renew the AMC so that I can take further service from them. I paid about Rs. 3600 for the AMC, which is not a small amount.

I am really shocked to see...

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About 3 to 4 months ago I had bought Aquaguard Goldnova Model, no body has turned up for routine maintenance. Water purified through it sometimes seems to be dirty. Please send someone for checkup.

My address is;

401, Chariot Apartment,
Near Bijal Building,
Opp. Shahani Colony,
Near Mulund Gymkhana,
Navghar Road,
Mulund (East), Mumbai 400081.

My Present...

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Sir,
i have taken a service contract for 2years period from 10/03/08 to 09/03/2010 ( for my water purifier ( contract receipt no : Ag 96 B)I am in Pondicherry the fellow who gave the promise is G.g.Savier.
i called them to rectify a complaint .i gave call for many times till this time they never came to rectify the thing.in this case i dont want their service so i like to withdraw my contract.such a irresponsible company i...

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My Acquaguard Water Purifier is not functioning since dt.[protected] and a formal complain has been registered with the Franchisee, M/s Mahavir Enterprises, near S.B.I, Titilagarh-767033 vide complain No. 349 but no action taken by the agency. As it is a health oriented product, I have physically persuaded the firm again to attend the complain but to no avail. If this is the service condition, then I have no choice than to shift to other...

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IT HAS BEEN 2 1/2 YEARS SINCE I PURCHASED THE WATER PURIFIER FROM SAGAR STORES, GODAVARIKHANI(I HAVE PURCHASED ON 19.05.07)PHONE NUMBER OF THE DEALER IS [protected]. WHEN I CONTRACTED SERVICE CENTRE FOR SERVICE AT HYDERABAD THEY TOLD ME THAT SERVICE CAN BE HAD FROM THE SUPPLIER . WHEN I CONTACTED THE SHOP WHERE I HAVE PURCHASED THE PURIFIER SINCE PAST ONE MONTH THEY ARE NOT RESPONDING AND GIVING NO REASONSFOR THE SAME

IF THIS...

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Last year i brought this Aquaguard Compact .During this time i've faced the same problem number of times.The red light starts blinking and the machine stops giving water.The serviceman who came to attend the problem, did minor adjustment of the resistance of the sensor and the machine was working fine.But recently when the same problem arose, the serviceman has put a jumper across the sensor i.e he has bypassed the sensor.So now i doubt...

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Please note that i had complained about my Aqua Guard not working and i have taken a service contract from Eureka Fobes ( Contract Receipt No[protected].
I have been complaining to them since last 8 days ( 14th August 2008) and then also it has not been rectified till now inspite of the initial promises made by them on the service line.

I have callled their Manager Kuldeep at [protected] and Aradhana at [protected] and...

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NOW IT IS HURT ME THAT, I MADE ME A CUSTMER BY PURCHASING A AQUAGUARD TOTAL SMART RO DIRECTLY FROM COMPANY, THE MAN WAS KIRAN POWER CODE NO IS 9018069. I INSTALLED THE M/C AT MY HOME ON 14TH JUNE, FROM 18TH JULY I FOLLOWED WITH EACH NO FROM EURO HELP LINE TO SALES OFFICE.EACH TIME THEY ARE REGISTERING COMPLAINS GIVING ONE S/R NO ARE 51489649/DTD.26.07.08 &57643027/DTD.57643027, BUT NOBODY IS COMING TO US FOR HELP .I AM CONTACTING AT EVERY...

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i bought a aqua sure / supreme 3000 model water purifier s.no 013453 on 25.07.08. from eureka forbes direct sales associates VEL AGENCIES UDUMALPET.on the very day of installation water started leaking from pipe. after a no of calls to the sales executive Mr. Jagdish, [protected] the product as inspected and the container portion was taken back by the sales personnel. Even after a no of calls to the sales executive which was not attended and...

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Dear sir,

i have lodge a complain several time in Eureka forbes service centre, the have also provided a complain number being 132 on 11.08.08 but till date no response was give by the company.
Ihave also call the call centre and the local no i, e, -[protected] of Asansol, but till date no response was given by the service provider.
Eureka forbes is a very REPUTATED brand, and we cant accept this type of service...

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PRODUCT : AQUAGUARD I-NOVA TOTAL WATER PURIFYING SYSTEM
INVOICE NO : 012615
PRODUCT SERIAL NO : 2008478
DATE OF PURCHASE : 19-JUL-2008
PRICE : INR 8850
SALES REP NAME AND TELEPHONE : DINESH SINGH [protected] (EMP CODE 9004216)
COMPLAINT NUMBERS: 80510924, 80503475, 80506117

REGIONAL SERVICE CENTRE : DWARAKA, DELHI TELE:[protected]

THE PURIFIED WATER COMING OUT OF...

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Very Bad Service
Sir,

I am Sri Sanjib Das, residing at 45/20 Botanical Garden Road, Po: B. Garden, Howrah-711103, WB, had purchased one Auqa Guard Nova water purifier product from M/s Eureka Forbes Ltd .For the last three months most of days the machine was out of order. I have complained several times (more than 45 times) to my local servicing office of Eureka fobes. My machine is under the service contract of...

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Eureka Forbes Complaints & Reviews

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Eureka Forbes reviews & complaints page 387

Non functioning of aquaguard

water Purifier instrument not working properly

Cheating

Non return of PCB even after 2 months

Not getting warranty support in spite of item on warranty as i purchased in may 08.

Non-Attending to my complaint despite AMC since last more than 20 days

regarding service by our employees

servicing not done in spite of repeated calls

Service not done during AMC

Routine Maintenance

Repair not done

Acquaguard Water Purifier

after sales service

COMPLAIN REGARDING FUNCTIONING OF MACHINE

Pathetic service by EurekFobes

THE COMPLETE CHOCKING OF THE SYSTEM,OUTLET QTY. IS 0.5 LIT PER 2 HOUR.

poor service

No response on complaint

BAD SMELL FROM PURIFIED WATER

Poor Servicing quality

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Eureka Forbes Complaints & Reviews

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