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Food Panda Complaints & Reviews

www.foodpanda.in

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Last updated May 18, 2023

Complaints 945

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64

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881

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

foodpanda is not refunding my money, tried fool me on chat support

refund of money for orders cancelled by restaurant

Most useful Food Panda reviews

Paid amount for Ola store, but not showing order details

blocked account without any reason

blocked my account

Lots of deduction from invoices against agreement

live chat service providers

Amanda Neo Yan Lin

Fake restaurants on foodpanda

Food Panda reviews & complaints page 47

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Address: Bangalore, Karnataka

Sir, I ordered food from food panda (order no v8sy-h2hb) on 19th July, 15 at 8:10 P.M. I shortlisted one restaurant named "Kitchen Kurry" and paid amount online. I received confirmation from Food Panda stating that "your order has been confirmed and estimated delivery is 70 mins". After 90 mins, I called the restaurant manager, he said there was no order for that order id. He also said there was no confirmation from food panda. If...

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Address: Kamrup Metropolitan, Assam

Foodpanda took my order at 9 PM that too after receiving the payment. Till 1.30 min no order was been places by foodpanda to the restaurant people. After 2 hours at 11pm that too when I wrote a complaint over faceboook I received the food l, which I was forced to reject. Also the whole 2 hours their customer care number was busy. I think these guyz fraud people in such a way that we become bound to pay money before whether they will serve...

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Address: Jabalpur, Madhya Pradesh

I have ordered some food from foodpanda and they also credited amount but didn't delivered my food and when I called the restraunt they said they didn't got order from foodpanda. I also tried to contact foodpanda regarding it but no one is receiving my call. Plz help me in this case. The details are as follows. Email: [protected]@gmail.com Contact no. [protected]...

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Address: Pune, Maharashtra

my order was confirmed but not delivered. also I got no msg on phone like sorry for inconvenience or such Restaurant name: sukanta, pune Order number: t6px-a0uk Order price at foodpanda.: 520 Rs Scan copy of the menu card or simply click a picture (optional) order confirmed but not delivered Contact number : [protected] (sachin)...

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Address: Hyderabad, Andhra Pradesh

On July 5th I have placed and order for food using Food panda app. At first the amount got cut with the order not being booked. Then again I tried with the order being booked and amount being cut from my account for the second time. I have booked the order around 12:00 PM and and they have sent me a mail at 4:00 PM saying that something went wrong. There was no booking message although the account indicates that some order is booked. I have...

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Address: Kolkata, West Bengal

Yesterday on 5th july i have got an offer from food panda app order and get discount upto rs 300. I ordered food around 8 p.m.for rs.635 i have paid rs 335 through my bank.After more than one hour they texted me tat they are unable to make the drlivery of food after repeated call and mail they ate not giving any proper reply amount is deducted .offer lost fellimg cheated my name is pradeep kr. Bansal id is pradeepbansal2009 @gmail.com vd...

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Address: Gurgaon, Haryana

Worst service and big liars

Foodpanda has the worst service. I ordered food from yo-china, supermart-i and paid online and was told it will be delivered in 60 minutes and after following up with yo-china people they said the order has already been out for delivery later no information then they gave me food panda customer care no and was shocked to learn that the foodpanda people have till now not picked up my parcel from yo-china,...

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I have ordered at us pizza through food panda and they confirmed that order will be delivered in 68 min. I paid for the order with my credit card. I didn't received my order even after the estimated time.
The numbers provided of the us pizza were not reachable. I tried calluing customer care 7-8 times and even they replied 2 times but disconnected the call.
They are fooling people like this.
I have paid for the order...

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Address: New Delhi, Delhi

I had placed the order 2hrs back... After half and hour the order was not confirmed and till now the money has not been refunded... Plzz do respond its like harrasment of me as a customer i m hungry plus i had made so many calls to foodpanda customer care number but no one picked up... I need my money refund as soon as possible...

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Address: Bangalore, Karnataka

Worst Team in Mobile App. I placed order which Food Panda did not forwarded to Respective Restaurant. I ordered at 1.30PM, when till 2.45 we did not receive the order, i contacted the Food Panda team. The guy told me that they have not yet forwarded the order to Restaurant and it will take another 1.30 Hour to deliver the order. When i asked to cancel the order they refused to do it saying that it is against their policy. We had to starve...

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Address: Kolkata, West Bengal

I have placed Order (Order No. n6fx-d4pr) at 8:30 pm on 4th July, 2015. The order was supposed to be deliver by 60 minutes.I have make full payment in advance. When I did not receive food in 60 minutes, I called up foodpanda customer care, customer service representative said that it will be delvered by 10pm. Now its 11:45 pm, I have not received this Order yet. I have called 7/8 times to the restrurant but no one responded properly. To...

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Address: Gurgaon, Haryana

Hello, While placing order at foodpanda i was facing difficulty with payment page, so i asked for online help from foodpanda on online chat.. But instead of help, as soon as chat started, i got absued by one of the customer care representative of Foodpanda named Mahi Kaur. Kindly find the attached screen shot of the conversation as a proof for my complaint against Foodpanda and please take strict action regarding the same. Regards, Rahul 991O892737...

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Address: Pune, Maharashtra

We ordered dominos pizza with order number v7gi-b9xg/1. The bill amount displayed on your website was rs 770. (Please check attachment 'screen shot of order.png'). But when we received the order of the actual bill was rs 1100 (Please check the attachment 'dominos bill.png'). this was inconsistent with what your web site displayed. After calling 1000 times to customer service we got food coupons as reimbursement which are also not working... Your...

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Address: New Delhi, Delhi

I've placed an order on 18th May, 2015 at 4:16 P.M with order no.: n4mf-d2ve/2 I got a confirmation mail and SMS that your food will be delivered within 34 minutes. At 4:55 P.M while I find out that the order is not delivered I contacted with the restaurant owner he said that I am supposed to call foodpanda and ask them to call the restaurant for the delivery of order. As I was feeling hungry I do as suggested by restaurant owner. While...

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Address: Bangalore, Karnataka

Hello All, This this the First time I have registered for FoodPanda.in and placed on Order for Food @12:20 PM 17-May-2015 through online Phone order.Made the payment accordingly on the Online payment option.Now they call me ar 2:31 Pm saying that the food cannot be delivered.Will taking the order Order code: m1ba-u7zz Your Phone No.: 91 [protected] Order time:[protected]:22:09 https://secure.payu.in/processInvoice?invoiceId=fcc25760a6d1517b2136c93b41270cae...⇄ --...

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Address: Bangalore, Karnataka

Hi my name is ravitheja Mobile: [protected] Mail: raviteja. [protected]@gmail.com My order id's: v9mt-k0xl, v9mt-b8gr I received one order... i didn't get the second order at all... I waited up to 12 o'clock in the night for the order... i didn't get... i called restaurant they didn't pick the call......

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Address: Dehradun, Uttarakhand

I would like to register a complaint against "foodpanda" for defrauding me of Rs. 317. I placed an order on the website tastykhana.in which is owned by foodpanda (order no. NL9C2OOZH6) on 15th March which I now deeply regret. The order was not delivered and I initiated the refund on 16th March but the company did not process the refund and it kept pending. I called their customer care on 26th March and was surprised to know that they hadn't...

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Address: Pune, Maharashtra

Hi, I am facing a consistent issue with FoodPanda. When ever I place an order my payment is never successful at once. Money is always deducted from my account but they never confirm they payment. I call to their customer care they are never assured of the payment status. Last time I called them 4 times to know my order status at 1st call they said the order is confirmed, I waited for an hour but did not get any message. in second call again...

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Address: Pune, Maharashtra

I had placed the order at FoodPanda.in 2 hours back. I tried calling them, they kept asking me to call them after 20 mins 4 times. I have already paid for my order. I did not receive a refund even the last time I ordered though i got a mail from them regarding the refund. This has become a nuisance....

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Address: Bangalore, Karnataka

I placed the order from Papa Johns' Koramangala, through FoodPanda.in website using my Mobile Number and email-id.

I made the online payment also through the same website of foodpanda.in

It has been 3:00 hours

Both the FoodPanda and Papa John's kept on making me wait for almost 3hrs.

Dated : 11th March, 2015...

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