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Food Panda Complaints & Reviews

www.foodpanda.in
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Last updated May 18, 2023
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Food Panda reviews & complaints page 44

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R
Rajiv Bakshi
from Delhi, Delhi
Jul 5, 2016
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Misleading advertisements

Address: Gurgaon, Haryana, 110014
Website: www.foodpanda.in

Foodpanda, is running a misleading advertisement of flat 40% when all they are offering is rs. 100 as discount.

I placed an order of ~rs 800 after seeing this tempting advertisement. image attached of my order. however i got only 10% discount against this offer. it was somewhere mentioned in the terms & conditions that it is ristricted to rs. 100 only. this feels so nagging

Their customer care foolishly respond...
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Vanshdeep Singh
from Moga, Punjab
Jul 1, 2016
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Foodpanda delivery

Address: 560068
Website: foodpanda.in

So, the day before yesterday I ordered food from foodpanda for the first time. My experience? I'm sure nothing can be worse than that. The restaurant didn't have all the items available and I got to know this after the order was accepted and the restaurant manager called and told me to change the order which I did. Then, it got delayed. Not by 5 or 10 minutes but by freaking 45 minutes. The food? It was ice cold. Thought of never ordering...
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S
SukHman JOt
from Chandigarh, Chandigarh
Jun 30, 2016
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Denial of services and the refund

Address: 160059
Website: www.foodpanda.in

I placed order to Guru Nanak Sweets & Restaurant mohali sector 66 at 10:36 pm on 30/06/2016 after some time the restaurant called me and said the items making 75% of the total ordered food is unavailable ; which was not described on the website at the time i placed the order . which is totally unfair by both the parties that is the Guru Nanak Sweets & Restaurant and the food panda . when i asked for the refund from the food panda people they...
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M
Mr David
from Vadodara, Gujarat
Jun 24, 2016
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No refund on canceled order by foodpanda.in staff

Address: Vadodara, Gujarat, 390001
Website: foodpanda.in

Food panda never refunded the order they cancelled for some reasons. I have contacted them 10 times on chat support and email.

Every time I contact they say I will receive refund in 15 days. I received a email that they gave me refund, but I never received money in my Credit Card or PayTM walled. Even Paytm and foodpanda.in have some connection as I never got issue resolved and tired of contacting them.

I am...
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subhasish ghosh29
from Pitampura, Delhi
Jun 21, 2016
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Delay in order/no appropriate response from food panda or chawla's

Address: Ghaziabad, Uttar Pradesh, 201016
Website: www.foodpanda.in

I have ordered food from foodpanda app at 920pm on 19jun16 as i wanted it to be delivered by 1015pm as my mother takes medicines for bp and some medical problem. I did't received the order by 1020pm so i called chwala directly and the person who picked up the call said it will be deliver in 2-3mins as the delivery boy is already reached. Time was going by but the guy never reached. I could't order any other restaurant as all were closed by...
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A
Aàkar
from Mahoba, Uttar Pradesh
Jun 4, 2016
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Money deducted but order did not place.

Website: Food Panda App and Paytm

Sir/madam,
I order food on 27th april 2016 through food panda app and pay through paytm and my money was deducted but order did not place. I complain them many times but till now i got zero response.
My rs.343 has been deducted and paytm's customer service do not resolve my complain and ignore my query.
Please help me with this regard and i' ll be highly obliged to you.
Yours sincerely....
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G
gaganvirk
from Delhi, Delhi
May 31, 2016
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Sir food panda fraud company

Address: 147002
Website: foodpanda.com,ebay.in,paytm

Sir ebay say may mobile book kr raha tha ebay ki descreption mai likha hua tha agar 15% discount chahea to paytm k thru payment ke jea or mere paas seller ka phone bhi aaya or kehne laga paytm ka one time password aaega wo mujhe bta dena maine seller ko kaha agar mai apko password bta dunga too aap mere payment use kar sakte ho maine kaha mai nahi btata one time password usne mera paytm ka account hack kr lea or usmay jo meri payment thi...
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Aakar Srivastava
from Lucknow, Uttar Pradesh
May 23, 2016
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Wrong delivery of food item.

Address: Lucknow, Uttar Pradesh, 226006
Website: Food Panda App

Sir/madam
Yesterday i place an order to green restuarant gomtinagar lucknow through food panda app.
I ordered paneer chowmein, chilly paneer dry and begum paneerbaharrs but i got simply veg chowmein instead of paneer chowmein and they took extra rs.40 from me.
I complain to food panda customer care through e-mail but till now i do not get any response from them.
I also convey this message to food panda through...
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S
selvaraj v s
from Chennai, Tamil Nadu
May 12, 2016
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Delay by 45 minutes - happening for 2nd time

Address: Kanchipuram, Tamil Nadu, 600096
Website: www.foodpanda.com

Hi,

My Order number Order ID v7vd-p9wt

Yesterday i ordered food in Jalapeno restaurant, Chennai. It should have been come by 9:20 PM .. But i got it by 10:05 PM only.

I made 3 calls to food panda.. The person who spoke firstly told like i will be getting a resolution after u get the order.

I asked for a refund of my order Since they have delayed my the order and we had arranged...
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S
shreyansjain08
from Bengaluru, Karnataka
May 11, 2016
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Wrong food delivered

Address: Bangalore, Karnataka

I ordered one veg Spinach and corn wrap from tikki tikki through foodpanda app but they delivered some non veg wrap.That box also had red circle on it.
I am pure vegetarian . it is prohibited to eat non veg food in our religion .They have played with my religion please take strict action against them.

restaurant address :Tikki Tikki marathalli Bangalore Ph:[protected]
Please find the attached images of bill and...
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Rajeshkhanna70
from Gurgaon, Haryana
May 9, 2016
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Complaint for order regarding issues

Address: New Delhi, Delhi, 110091

We placed a order at food panda tonight at bala pindi dhaba mayur vihar we are staying at pocket 1 mayur vihar The distance between our home to the restaurant hardly half km. only but we received delivery 11.30 and we refused . This is not done at all. You should see to it and make changes for fast deliveries. Please be sure every order is on time .
Thanks....
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R
rajrj36
from Bengaluru, Karnataka
May 8, 2016
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Food from hello curry through foodpanda

Address: Bangalore, Karnataka, 560051

Ordered dinner from hello curry in ulsoor through food panda on 6th may 2016. Order id m7vy-s7wh. Chicken roll was like just taken out from freezer, lollo pollo chicken was so pathetic that they used the same pieces that were in the chicken roll, methi parata was like 2 days old aata (Batter) being used
When i contacted food panda same day with photos of the food they said they tried reaching hello curry & the restaurant didnt respond,...
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kulguy
from Proddatur, Andhra Pradesh
May 8, 2016
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Order got cancelled with improper inputs provided for me

Address: Hyderabad, Andhra Pradesh, 500072
Website: www.foodpanda.in

As its sunday, so thought to have yummy food and planned to order via foodpanda as its been ease for past orders. Ordered food [order id: m2wx-b8wx] at 13.42 [sree dwaraka grand, kukatpally, hyderabad] and waiting for restaurant confirmation regarding my order. I know its takes hardly 10 mins max for order to get confirmed. Waited until 13.55 and got a doubt and called foodpanda customer care and as expected my call not picked at first attempt...
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Hariprasad M
from Bengaluru, Karnataka
Apr 30, 2016
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Ordered late night food 3 times and food panda restaurants accepted order but failed to deliver

Address: 560076
Website: Foodpanda

I have ordered food from food pad 3 sear ate days to 3 separate restaurants over a span of 3 months . None of the times the food got delivered to me. The restaurants accept your order and then they don't respond even if we call them many times. I have stayed hungry all those nights and they don't even care to inform that they don't want to deliver.
Now as I'm typing this, I got cheated again and feel so disappointed. Food panda doesn't...
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A
Arunrocky
from Bengaluru, Karnataka
Apr 28, 2016
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I got a food that contains bones and stones

Address: Bangalore, Karnataka, 560068
Website: www.foodpanda.in

I ordered food from Night spoon restaurant through Foodpanda app, the first order was Chicken burger, mixed fried rice & Chicken fried rice. the Burger was uncooked it was hard to taste even a small bite of it. in the mixed fried rice, i nearly had two spoons, it got bones and stones. i was literally starving for food and after spending nearly 500 rupees on my order i was very unhappy. and when i raised a complaint to foodpanda, the executives...
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A
anandsharma01
from Delhi, Delhi
Apr 27, 2016
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Wrong calculation of vat on almost all products

Address: New Delhi, Delhi, 110008
Website: www.foodpanda.in

Today, I was going to order some food late night, and happened to notice the excess VAT calcuated amount (12.5%) of subtotal.

The VAT rates are not decided by the delivering restaurent and this ad-valorem tax is capped at a standard rate of 12.5%. The following attachments show the irrational VAT amounts (not 12.5%) being collected by Foodpanda.

Please provide an explanation and breakup for the following order...
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gopal1122
Apr 25, 2016
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Food quality and company response

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.foodpanda.in

I have ordered a food from food panda app. the quality of ffod is very bad panner taste is not at all good. its seems like panner is 2-3 days old. after that i called food panda they have confrence with me with hotel manager and food panda executive they both dont listen to each other even they both are not agree. after that food panda called me they will replace the order but they did not after that i have called food panda they hold my...
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R
RAKESH
from Bengaluru, Karnataka
Apr 22, 2016
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Found chicken in a veg biryani

Address: 560076

I ordered a Veg Biryani from this mobile app. Restaurant is a Biriyani Junction and I found chicken piece and Bones in Veg Biryani.

i ordered biryani from mobile app Foodpanda and the restaurant is Biriyani Junction. i mixed Chicken Rice in Veg Biriyani and i found chicken in my food . this mistake is accepted by owner of restaurant .
date is : 19 April 2016.
around 11 PM

it was against mah religion....
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Rahul Chalamara
from Bengaluru, Karnataka
Apr 8, 2016
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Made transactuin, stooped in middle no refund back

Address: Ghaziabad, Uttar Pradesh, 201002

I have made a transaction in food panda app. Transaction has stopped in middle but my money has been deducted. I am waiting for the refund but no refund has been made for one week. Please check my transaction ID [protected] and I have made the transaction in food panda to vinak restaurant and it has been failed...
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Sandy Raja
from Delhi, Delhi
Apr 3, 2016
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Paid for order but not received the food

Address: 110075
Website: www.foodpanda.in

I am Sandeep Mohapatra, ordered food via food panda mobile app the payment was made online at 10:15 PM on 02/04/2016.
When I called them at 10:55pm. They didn't respond properly and disconnect the call. After 11:00 PM their call service was not available, so I tried to contact them via their chat system.
Every time I got the response that the rider is on his way and he will call me once he reached my locality. This was continued...
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