Claimed

Food Panda Complaints & Reviews

www.foodpanda.in

1

Last updated May 18, 2023

Complaints 945

Resolved

64

Unresolved

881

Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Quick Links

Statistics

Share

Complaints

Contacts

File a complaint to Food Panda

Having problems with Food Panda?

File a complaint and get it resolved by Food Panda customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Food Panda

Complaints recently resolved by Food Panda customer care

View all complaints

doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

foodpanda is not refunding my money, tried fool me on chat support

refund of money for orders cancelled by restaurant

Most useful Food Panda reviews

Paid amount for Ola store, but not showing order details

blocked account without any reason

blocked my account

Lots of deduction from invoices against agreement

live chat service providers

Amanda Neo Yan Lin

Fake restaurants on foodpanda

Food Panda reviews & complaints page 45

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: 122015

Website: www.foodpanda.in

Hi all,

I write this complaint to the famous foodpanda which promises an express guarantee or a money back for the order if not delivered in 45 mins, but what about our health is that not their concern???

My case goes as below:

I ordered from foodpanda on the night of 01st april 2016, from a restaurant listed there by the name of chinese coner, for which i paid inr 500/- through my paytm wallet,...

+3 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560103

Website: Foodpanda.com

Hi,
I have ordered food on food panda app (Order Number:r9rn-v6il ).
The app has promused delivery in 40 minutes.
The food is not delivered till date. The communication with care at chat was useless and no one has confirmed that food will not be delivered, so that i could have made an alternative arrangement.
I do not deserve this unprofessional behaviour and seriously not happy with the services.
Pood...

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560048

Website: Foodpanda.in

I placed an order today in food panda for 447 and the deliver charge is 20 but I ended up paying 485 and when I called the customer service they said it was tax VAT and the restaurant bill clearly says it's not tax and the amount they received is 467 after talking about an hour to them they said they will refund 18rs which is a waste to me as I spent 60 rs on call. Also they were so ignorant in repressing this as they were not ready to accept...

+5 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Address: Pune, Maharashtra, 411001

Website: www.foodpanda.com

Today we ordered some food items through food panda. Payment was made but even after 4 hrs we are still waiting. Customer care not responding. They keep us on hold for 30 minutes to confirm the status of delivery and suddenly phone disconnects.
Actually it seems they are the cyber cheats. After deducting significant amount from our account through food panda, i will strongly advice everyone never use this service and never ever make...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi, 110041

Website: www.foodpanda.com

I ordered some dishes from foodpanda and made the payment through my debit card. but at the same time i got a call from their executive at the same time and they told me that we are not able to deliver the item on your mentioned address and they told me that they are going to refund my amount then i was agree 4 that. but still i dont have received my amount yet....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 530045

Website: www.foodpanda.in

Yesterday I had placed an order on food panda using my phone. The bill was 340₹. Since I got a notification that a code 'snapdeal' would give me a discount of 50%, I applied the coupon and thereafter selected cash payment. The coupon was applied and I was showed a message asking me to pay the amount after 50% off which is 170₹. When the delivery guy came, he asked me for 340₹ as the coupon was applicable only on online payments. When...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 411033

Website: www.foodpanda.in

Hi Team,

I ordered food from food panda from a certain restaurant("Rolls Mania"). I didn't received food and I called to food panda and talked for more than half an hour and finally I got no option except to cancel my order. Order number is "n6sv-b2hf ". This is not my first experience. Kindly look in to this.

Thnaks and regards,
Sivateja Challagulla....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Mumbai City, Maharashtra, 400072

Website: www.foodpanda.com

I placed an order where money was deducted from my paytm wallet but the order was never placed.
I placed my order with foodpanda on 14 Feb with the successful payment from paytm with the transaction/order id - [protected]@1 but the order never placed.
Please refund my money in my paytm wallet as no order has been placed for the same....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Ghaziabad, Uttar Pradesh, 201014

Website: www.foodpanda.in

Hi, I am the restaurant owner in Indirapuram and also we are associated with Foodpanda for online home delivery orders. I would like to draw your attention towards the fact that Foodpanda listed many fake or dummy Restaurants to their Indirapuram Listing. Their are many restaurants which are listed 2-3 times with different names and same address. If somebody wants to get listed, they don't even come to your place and you get listed just for...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: 122015

Website: www.foodpanda.in

Against order id- m0si-c1px I ordered food from foodpanda around 10:10pm. It was mentioned that the food will be delivered in 70 mins. I waited patiently for that. Till 11:30 pm my food was not delivered, so i thought of contacting the restaurant, but the phone was off. Then I tried to contact foodpanda, but the call centre people works till 11pm. So, i waited till 12 and i slept all hungry. Despite paying in advance, i did not get my food....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 401208

Website: foodpanda.in

I placed an order on 10TH Jan 2016 worth Rs.547, order no: r8cf-y5sr, against the order foodpanda has to send me voucher worth Rs.100 as per as offer was going on.but foodpanda not delivered food & enjoy money for 5 to 6 days & after refunded many follow up
when i complained about the issue by mails they never replied to it, when i called in customer care and talked to them then they replied by mail that
after so many...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560102

Website: foodpanda, paytm

Ordered food from foodpanda on 07.01.16 worth Rs 167.5 and made the payment through Paytm . Got a confirmation from paytm for the transaction but after 45 minutes of placement the order was cancelled by foodpanda stating they haven't received the amount as the transaction failed. On contacting paytm they informed me that the amount was received by foodpanda as the transaction was successful and when I spoke to foodpanda and asked them to...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 560100

Website: www.foodpanda.com

Hi, I yesterday 18th Dec 2015 placed one online order at 9:30 pm for my dinner from food panda and made the payment online. I have not received my order at all, I waited till 1 am and slept without food. I called very times to vendor they said you will get do not worry and all. I also contacted live chat, they said sir you will get for sure please wait for few minutes. Later again I contacted live chat they said sir food has been...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: www.foodpanda.com

Today I ordered food from Mirch Masala Restraunt Noida at 8:03 PM. Then I received call from Foodpanda care as that restaurant was closed. Then as per discussion I changed my order and restaurant that is Food Club Noida. I received confirmation of order at 8:18 PM. Food delivered to me after 1 hour and 15 minutes that too calling restaurant 1 time and 1 time to foodpanda at 9-30. At that time I was on call with Foodpanda customer care...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 411028

Website: foodpanda.in

I dont think so anyhting should start from this, This is the 5th time I am facing this problem. I am writing it for one of the ocassions, It was 2 pm on Sunday, I have placed an order at foodpanda which was suppose to get deliver within 60 mins at Pune family restaurant, Magarpatta which is nearly 10 mins from my place. Its been more than 2 hours 45 mins and I am still waiting for my order, This is the most bizzare from any delivering...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: 500072

Dear Team, I have ordered(Nanha Punjab Hyderabad) yesterday night 9.10 p.m but the order was delivered 1 hour late then the delivering time and when the order was delivered half of the item and food also worst food received night 11.20 pm after waiting 1.20 mints the road bill also not given delivery boy given food is very worst food i think that guy was given road side food. So please arrange my money back to my account....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500096

Website: foodpanda

I ordered food from an outlet called paccomeal through food panda, and made the payment through paytm. after the payment was made, (confirmed through sms by both my bank hdfc and paytm, food panda didnt confirm. i had to pay again, and then the order was confirmed by food panda. they said when i called them that they only recieved the payment the second time. how do i get a refund?...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Pune, Maharashtra, 411014

Website: www.foodpanda.com

I had placed a food order from foodpanda on 29th Nov 15, they had deducted the amount from my account twice a time, i am being following with them as they are not responding properly. Customer care from foodpanda saying they had not recieved the amount, but the twice a time rs. 260 has deducted from my ICICI account. I have attached the bank transaction which has happened from foodpanda, & i didn't recived any mail or sms from them. Kindly...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana, 122002

Website: www.foodpanda.in

Regarding order : n1pu-x7rb Foodpanda promised to refund money into my account, and also sent mail regarding the same. But the amount never got credited in my account. Similar issue happened with me earlier also. Foodpand deliberately send such mails to fool the customer....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana, 122002

Website: www.foodpanda.in

Regarding order : m4wv-f9oe Foodpanda promised to refund money into my account, and also sent mail regarding the same. But the amount never got credited in my account. Similar issue happened with me earlier also. Foodpand deliberately send such mails to fool the customer....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment