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Food Panda Complaints & Reviews

www.foodpanda.in

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Last updated May 18, 2023

Complaints 945

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64

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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doing fraud activities and cheated me and forced me to eat the food

order cancellation without informing customer and not refunding money

money not refunded for order cancelled

foodpanda is not refunding my money, tried fool me on chat support

refund of money for orders cancelled by restaurant

Most useful Food Panda reviews

Paid amount for Ola store, but not showing order details

blocked account without any reason

blocked my account

Lots of deduction from invoices against agreement

live chat service providers

Amanda Neo Yan Lin

Fake restaurants on foodpanda

Food Panda reviews & complaints page 46

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Address: 411003

Website: www.foodpanda.com

Hi,
I had ordered food through Food Panda site from Eatsome Restaurant in Pune for 180 rs a month back.But due to some payment gateway issue, my money got deducted but my order was not confirmed.
So after that till today I have contacted the Food Panda Customer Care for 5-6 times, but they are not willing to return my money saying that It will take 5-8 business days...but it has been 25-30 days and i din't hear anything...

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Address: Nagpur, Maharashtra, 440009

Website: www.foodpanda.in

Resp. sir I mast Shrirang wants to hereby notify you that my order no r5ps-e2af/1 was completely incorrectly delivered I ordered a margherita pizza and I was given a pizza full of onions. and as per our culture we are not allowed to eat onions in these days. so this was a complete cheating & I request a refund, as my parents are blaming me...

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Address: Pune, Maharashtra, 411014

Website: Food Panda

Through food panda i ordered Hyderabadi Dum Biryani Chicken from Khanabadosh. When i went to take the delivery, i had 500 rs with be and the bill was of 240, so i gave the money and asked the delivery boy to give me change he gave me change and then said that i am yet to give him 500. I told him I had. Even the office guard was there he said i had. He kept insisting that i did not. They said they want to see the footage. It being a weekend...

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Address: 122001

Horrible experience #Foodpanda! I placed an order today at Subway via foodpanda...i didnt receive a confirmation for more than half an hour nor did their lousy customer care bother to receive any calls. So i placed an order directly somewhere else. So after around 45 mins, i receive a confirmation from this lousy food service. By this time, i had already recieved my order which i had placed somewhere else. So when i try to cancel the order...

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Address: New Delhi, Delhi, 110092

Website: www.foodpanda.in

Dear Sir/Mam
I have placed a order by Using Food Panda App at 9:07PM. My User ID is ([protected]@gmail.com). But i didn't get any msg from Food panda. And after a long time i did a call on Food Panda Customer Care[protected] ant the executive told me they your order is under process please wait for 10 minutes. Then i again wait for 10 mints. But Event after 10 mints i didn't get a msg then i called back (10:18 PM) again....

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Address: New Delhi, Delhi, 110096

Website: www.foodpanda.com

I had placed an order on 12th October with food club restaurant through food panda at 2100 hrs. I had to rigorously follow up for getting my order delivered at 2230 hrs. While having the dinner I realised that complete order was nt delivered. I called up d restaurant who rudely responded that we have delivered full order. It is imperative for food panda to check the credibility and quality of restaurants aggregated by him....

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Address: New Delhi, Delhi, 110055

Today I have ordered food through foodpanda.in mobile. Order confirmed at 12:44 hrs rightnow 14.57hr more than 2 hours food was not came. I was little sick that's why I am ordering online. I called "chowringhee" restuarent which was in channa market, Karol bagh, they r saying food on the way at 14.00hrs. But till response no food came. Help me this rediculas....

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Address: New Delhi, Delhi

Website: foodpanda.in

Now I am a very loyal and consistent foodpanda user. I have paced orders for all across the country and never once placed an issue till now. It's unbelievable how uncooperative the customer care services have become. Now I have faced two consecutive foodpanda issues in two consecutive days. The first problem was quickly resolved, however my food was delayed by an hour. The main issue that I am facing right now is the order I placed from...

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Address: Nagpur, Maharashtra

Website: FOOD PANDA APP

Food panda is an online food provider. company name pisces eservices pvt. ltd. we booked sandwiches for the first time as guests were inhouse. i received a confirmation message and online payment for the same. later their executive called me and showed their inefficiency in providing our order. i told him to revert the payment made earlier in this reference, but he denied the payment made cannot be reverted back. for your ready reference...

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Address: Jabalpur, Madhya Pradesh

I ordered chicken from foodpandaindia, the vendor name was hii mirchii, jabalpur, he send me blood laiden chicken piece. When i complained to him, he misbehaved with me and told me not to order again. When i complained to foodpanda customer care, no resolution provided to me. Foodpanda customer agent barkha rawat misbehaved with me and told me not to order again from foodpanda. Foodpanda customer support is favouring vendor and fooling customers...

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Address: New Delhi, Delhi

I was provided with coupon which when trying to order did not work out. After talking to customer care I founf out that support staff Shiva tried to explain me that website might not be working at their end, which I found out after talking to Ajay Senior manager customer care I was given option that next order would be given off as per the voucher. My concern is they dont mention that their website might not be functional during payment and...

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Address: New Delhi, Delhi

I had ordered food from LA kababiya restaurant via foodpanda online site on 30.08.2015 at 1.22 pm( order no 000006) The food provided was horrible: 1) the onions served in salad were probably dipped in phenyl, the floor disinfectant and smelled of same. Phenyl is potentially poisonous when consumed. 2) The tandoori rotis were extremely hard & dry (jawbreaker) and unsuitable for consumption The restaurant when contacted on their phone...

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Address: Bangalore, Karnataka

Hi, Here are the details : Data of Incident : 18 July 2015 Order Id : m2js-v7qw Full Description : I ordered on 18th July 2015 in Food Panda (https://www.foodpanda.in/) from Kaati Zone through my mobile application for IOS. The final bill was Rs 543. I used 300 off coupon and the amount I paid after that was Rs 243. When I got the receipt sent by them on mail, there was a calculation mistake there. They have charged approximately...

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Address: Hyderabad, Andhra Pradesh

Hi, I have ordered from foodpanda app three times to a particular vendor. Three times the vendor rejected the order since I was using the foodpanda coupons. Foodpanda never called to inform the order was cancelled, only after i check them they come back to me. I want the proper response from the foodpanda team and refund me double the amount i paid online....

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Address: New Delhi, Delhi

Placed a order for food yesterday night from my account with mobile no. [protected] but despite of showing and deducting amount from my paytm account the order was not confirmed or delivered by foodpanda stating that payment was not through and as a result I have to sleep all hungry despite of paying for my food and on contacting their customer care a ridiculous reply that money will be refunded if order is not confirmed this shows their commitment...

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Hi, I have ordered the food from kings foodnation restaurant in indirapuram. And i found a bone of chicken in my Veg item. I am a pure vegetarian and it is not acceptable for me to happen such incident. I have not eaten the food after found a chicken bone in my food. I request you to please take any necessary action. So that this type of incident do not occur in future.Please find the attached screenshot as a proof. Order ID: m7dv-s01p Order...

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Address: Chennai, Tamil Nadu

Hi, I have placed an order (Order No.:n7ur-p6me) by 28 Jul 2015. The Food Panda team cancelled my order due to restaurent not available. So I requested for re-imbursement. The next day I received a mail as "Reimbursement Pending". After that I have not received any update. For this failure transaction, they provided gift voucher and it was not used by me for a week. After a week I tried to place an order using this voucher and application...

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Address: Chennai, Tamil Nadu

Hi, I have placed an order (Order No.:n7ur-p6me) by 28 Jul 2015. The Food Panda team cancelled my order due to restaurent not available. So I requested for re-imbursement. The next day I received a mail as "Reimbursement Pending". After that I have not received any update. For this failure transaction, they provided gift voucher and it was not used by me for a week. After a week I tried to place an order using this voucher and application...

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Address: Bangalore, Karnataka

Yesterday i. E. On 23.07.2015 at about 9:00pm i placed an order from food panda in 'khana khazana' (https://www.foodpanda.in/restaurant/n4yd/khana-khazana-bannerghatta-bilekahalli...⇄ of rs.415 which became rs.215 after coupon. I did payment by internet banking o[censored]bi bank, the payment of rs.215 got deducted from my account but no order was placed I called on "[protected]" four times but no response was received thereafter. I also mailed them...

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Address: Pune, Maharashtra

Order details: Date : 19/07/15, No. : n1aw-x3ra Tel No.:[protected] I had ordered some food from Food Panda on 19th July which was not delivered. Contacted restaurant, but they informed me that FoodPanda has not placed any order with them. Could not contact Food Panda over phone hence emailed the issue to customer care. No response even after 2days. Request to refund the amount...

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