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Food Panda Complaints & Reviews

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Updated: May 18, 2023
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Food Panda reviews & complaints page 46

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D
DembaniVishal
from Bengaluru, Karnataka
Oct 28, 2015
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Not returning money

Address: 411003
Website: www.foodpanda.com

Hi,
I had ordered food through Food Panda site from Eatsome Restaurant in Pune for 180 rs a month back.But due to some payment gateway issue, my money got deducted but my order was not confirmed.
So after that till today I have contacted the Food Panda Customer Care for 5-6 times, but they are not willing to return my money saying that It will take 5-8 business days...but it has been 25-30 days and i din't hear anything...
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shrirang26
from Darwha, Maharashtra
Oct 25, 2015
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Cheating in order

Address: Nagpur, Maharashtra, 440009
Website: www.foodpanda.in

Resp. sir I mast Shrirang wants to hereby notify you that my order no r5ps-e2af/1 was completely incorrectly delivered I ordered a margherita pizza and I was given a pizza full of onions. and as per our culture we are not allowed to eat onions in these days. so this was a complete cheating & I request a refund, as my parents are blaming me...
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Rabbit@19
from Mumbai, Maharashtra
Oct 24, 2015
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Harassed by Khanabadosh and not cooperated by Foodpanda

Address: Pune, Maharashtra, 411014
Website: Food Panda

Through food panda i ordered Hyderabadi Dum Biryani Chicken from Khanabadosh. When i went to take the delivery, i had 500 rs with be and the bill was of 240, so i gave the money and asked the delivery boy to give me change he gave me change and then said that i am yet to give him 500. I told him I had. Even the office guard was there he said i had. He kept insisting that i did not. They said they want to see the footage. It being a weekend...
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ujjainisg
from Delhi, Delhi
Oct 22, 2015
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Money deducted, horrible customer care, delayed service

Address: 122001

Horrible experience #Foodpanda! I placed an order today at Subway via foodpanda...i didnt receive a confirmation for more than half an hour nor did their lousy customer care bother to receive any calls. So i placed an order directly somewhere else. So after around 45 mins, i receive a confirmation from this lousy food service. By this time, i had already recieved my order which i had placed somewhere else. So when i try to cancel the order...
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msony556
from Dehra Dun, Uttarakhand
Oct 20, 2015
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Order canceled but no information shared

Address: New Delhi, Delhi, 110092
Website: www.foodpanda.in

Dear Sir/Mam
I have placed a order by Using Food Panda App at 9:07PM. My User ID is ([protected]@gmail.com). But i didn't get any msg from Food panda. And after a long time i did a call on Food Panda Customer Care[protected] ant the executive told me they your order is under process please wait for 10 minutes. Then i again wait for 10 mints. But Event after 10 mints i didn't get a msg then i called back (10:18 PM) again....
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Priyanka Madan Bhutani
Oct 12, 2015
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Delayed and wrong delivery

Address: New Delhi, Delhi, 110096
Website: www.foodpanda.com

I had placed an order on 12th October with food club restaurant through food panda at 2100 hrs. I had to rigorously follow up for getting my order delivered at 2230 hrs. While having the dinner I realised that complete order was nt delivered. I called up d restaurant who rudely responded that we have delivered full order. It is imperative for food panda to check the credibility and quality of restaurants aggregated by him....
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Sakthi Doss
from Delhi, Delhi
Oct 10, 2015
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food

Address: New Delhi, Delhi, 110055

Today I have ordered food through foodpanda.in mobile. Order confirmed at 12:44 hrs rightnow 14.57hr more than 2 hours food was not came. I was little sick that's why I am ordering online. I called "chowringhee" restuarent which was in channa market, Karol bagh, they r saying food on the way at 14.00hrs. But till response no food came. Help me this rediculas....
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Arnya07
from Delhi, Delhi
Oct 3, 2015
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No refund, no food and a lot of inconvenience

Address: New Delhi, Delhi
Website: foodpanda.in

Now I am a very loyal and consistent foodpanda user. I have paced orders for all across the country and never once placed an issue till now. It's unbelievable how uncooperative the customer care services have become. Now I have faced two consecutive foodpanda issues in two consecutive days. The first problem was quickly resolved, however my food was delayed by an hour. The main issue that I am facing right now is the order I placed from...
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PawanDixit
from Mumbai, Maharashtra
Sep 19, 2015
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Non delivering of ordered food and non refunding of payment

Address: Nagpur, Maharashtra
Website: FOOD PANDA APP

Food panda is an online food provider. company name pisces eservices pvt. ltd. we booked sandwiches for the first time as guests were inhouse. i received a confirmation message and online payment for the same. later their executive called me and showed their inefficiency in providing our order. i told him to revert the payment made earlier in this reference, but he denied the payment made cannot be reverted back. for your ready reference...
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Sonu A
from Dabra, Madhya Pradesh
Sep 8, 2015
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Worst fraud cheater Foodpanda with cheap vendors

Address: Jabalpur, Madhya Pradesh

I ordered chicken from foodpandaindia, the vendor name was hii mirchii, jabalpur, he send me blood laiden chicken piece. When i complained to him, he misbehaved with me and told me not to order again. When i complained to foodpanda customer care, no resolution provided to me. Foodpanda customer agent barkha rawat misbehaved with me and told me not to order again from foodpanda. Foodpanda customer support is favouring vendor and fooling customers...
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cksingh1
from Gurgaon, Haryana
Aug 30, 2015
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Nothing mention on the website

Address: New Delhi, Delhi

I was provided with coupon which when trying to order did not work out. After talking to customer care I founf out that support staff Shiva tried to explain me that website might not be working at their end, which I found out after talking to Ajay Senior manager customer care I was given option that next order would be given off as per the voucher. My concern is they dont mention that their website might not be functional during payment and...
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Distraught Consumer
from Delhi, Delhi
Aug 30, 2015
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Horrible food

Address: New Delhi, Delhi

I had ordered food from LA kababiya restaurant via foodpanda online site on 30.08.2015 at 1.22 pm( order no 000006) The food provided was horrible: 1) the onions served in salad were probably dipped in phenyl, the floor disinfectant and smelled of same. Phenyl is potentially poisonous when consumed. 2) The tandoori rotis were extremely hard & dry (jawbreaker) and unsuitable for consumption The restaurant when contacted on their phone...
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ShubhM
from Bengaluru, Karnataka
Aug 15, 2015
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Incorrect calculation in the bill

Address: Bangalore, Karnataka

Hi, Here are the details : Data of Incident : 18 July 2015 Order Id : m2js-v7qw Full Description : I ordered on 18th July 2015 in Food Panda (https://www.foodpanda.in/) from Kaati Zone through my mobile application for IOS. The final bill was Rs 543. I used 300 off coupon and the amount I paid after that was Rs 243. When I got the receipt sent by them on mail, there was a calculation mistake there. They have charged approximately...
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shafi shaik
from Coimbatore, Tamil Nadu
Aug 8, 2015
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Never delivery order

Address: Hyderabad, Andhra Pradesh

Hi, I have ordered from foodpanda app three times to a particular vendor. Three times the vendor rejected the order since I was using the foodpanda coupons. Foodpanda never called to inform the order was cancelled, only after i check them they come back to me. I want the proper response from the foodpanda team and refund me double the amount i paid online....
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sam_boy
from Delhi, Delhi
Aug 7, 2015
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No food order accepted or delivered despite payment through paytm

Address: New Delhi, Delhi

Placed a order for food yesterday night from my account with mobile no. [protected] but despite of showing and deducting amount from my paytm account the order was not confirmed or delivered by foodpanda stating that payment was not through and as a result I have to sleep all hungry despite of paying for my food and on contacting their customer care a ridiculous reply that money will be refunded if order is not confirmed this shows their commitment...
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pankajsahu31
from Indore, Madhya Pradesh
Aug 6, 2015
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Chicken bone found in veg item

Hi, I have ordered the food from kings foodnation restaurant in indirapuram. And i found a bone of chicken in my Veg item. I am a pure vegetarian and it is not acceptable for me to happen such incident. I have not eaten the food after found a chicken bone in my food. I request you to please take any necessary action. So that this type of incident do not occur in future.Please find the attached screenshot as a proof. Order ID: m7dv-s01p Order...
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Vijayan Poongavanam
from Mumbai, Maharashtra
Aug 6, 2015
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Stealing customers payment credentials and cheating the customers with invalid voucher

Address: Chennai, Tamil Nadu

Hi, I have placed an order (Order No.:n7ur-p6me) by 28 Jul 2015. The Food Panda team cancelled my order due to restaurent not available. So I requested for re-imbursement. The next day I received a mail as "Reimbursement Pending". After that I have not received any update. For this failure transaction, they provided gift voucher and it was not used by me for a week. After a week I tried to place an order using this voucher and application...
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Vijayan Poongavanam
from Mumbai, Maharashtra
Aug 6, 2015
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Stealing customers payment credentials and cheating the customers with invalid voucher

Address: Chennai, Tamil Nadu

Hi, I have placed an order (Order No.:n7ur-p6me) by 28 Jul 2015. The Food Panda team cancelled my order due to restaurent not available. So I requested for re-imbursement. The next day I received a mail as "Reimbursement Pending". After that I have not received any update. For this failure transaction, they provided gift voucher and it was not used by me for a week. After a week I tried to place an order using this voucher and application...
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PuruK
from Chandigarh, Chandigarh
Jul 23, 2015
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Balance deducted but no order received

Address: Bangalore, Karnataka

Yesterday i. E. On 23.07.2015 at about 9:00pm i placed an order from food panda in 'khana khazana' (https://www.foodpanda.in/restaurant/n4yd/khana-khazana-bannerghatta-bilekahalli... of rs.415 which became rs.215 after coupon. I did payment by internet banking o[censored]bi bank, the payment of rs.215 got deducted from my account but no order was placed I called on "[protected]" four times but no response was received thereafter. I also mailed them...
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Ajay Gurjar
Jul 21, 2015
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Order not received

Address: Pune, Maharashtra

Order details: Date : 19/07/15, No. : n1aw-x3ra Tel No.:[protected] I had ordered some food from Food Panda on 19th July which was not delivered. Contacted restaurant, but they informed me that FoodPanda has not placed any order with them. Could not contact Food Panda over phone hence emailed the issue to customer care. No response even after 2days. Request to refund the amount...
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