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IDP IELTS Complaints & Reviews

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Updated: May 3, 2024
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IDP IELTS reviews & complaints page 30

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A
Aishwarya Sharma96
from Mumbai, Maharashtra
Apr 14, 2019
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ielts listening section left due to headphones partly working. no action taken by the staff.

Address: 23, Pratap Nagar,Mhow road, Ratlam, Madhya Pradesh, 457001

I had my ielts exam of reading, writing, listening in vadodara on 13th of april. During my listening exam the headphone worked a little bit and then stopped working. Then after fixing, it started fluctuating and i thought that my exam must not be left and i was in fear that i will not be able to give exam and then i decided to sit and listen in that fluctuating voice but the sad part is i couldn't listen properly and no serious action was...
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D
dogfood
from Pune, Maharashtra
Apr 3, 2019
Jul 28, 2023
This thread was updated on Jul 28, 2023
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money got deducted twice

Address: Pune, Maharashtra

Hi

I made two attempts to make online payment using atm card, idp site said payment declined by bank both the times, later i used net banking and my payment was successful, however after some time my money got deducted twice for both failed attempts done using atm card.

Kindly refund my money for the payment done multiple times

Date of incident: 03/04/2014

03 apr 2019 pos 512967xxxxxx0222...
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A
Avinash7731
from Ahmedabad, Gujarat
Mar 5, 2019
Feb 24, 2023
This thread was updated on Feb 24, 2023
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ielts fees deducted from, account but slot not booked

Address: 61, 2nd Floor, Chimes Building,Sector 44 Gurgaon, 122003

It's very disheartening to know that an organisation with such high acclaim has such a pathetic website. There are so many others reporting issues about fund being debited from the account but slot not being booked, neither is the amount refunded.

I was trying to book slot for this 23 rd march 2019 and rs. 12800 (Including the internet handling fee) was deducted. Apparently the page redirected with error 404 after passing...
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N
Nikhita Meria Paul
from Kodungallur, Kerala
Mar 2, 2019
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ielts fees deducted from, account but slot not booked

Address: Ernakulam, Kerala, 683501

It's very disheartening to know that an organisation with such high acclaim has such a pathetic website. There are so many others reporting issues about fund being debited from the account but slot not being booked, neither is the amount refunded.

I was trying to book slot for this 28th february 2019 and rs. 12800 (Including the internet handling fee) was deducted. Apparently the page redirected with error 404 after passing...
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S
Supreet Kaur Randhawa
Feb 25, 2019
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money got deducted but slot wasn't booked

Address: Bangalore, Karnataka, 560075

I was trying to book slot for this 23rd March and Rs. 12650 was deducted. Apparently the page redirected with error 404 after passing through the payment gateway.

I have paid through my UPI id and it's been more than a day I haven't received any updates on refund yet.

Could this be investigated and initiate a payback?

You can find the details below:

Name: SUPREET KAUR RANDHAWAbr...
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M
MohammadYusuf
from Nagpur, Maharashtra
Feb 25, 2019
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payment debited but slot confirmation is not received

Address: 610-616, 6th Floor International Trade Tower, Nehru Place, New Delhi, Delhi, 110019

I booked a slot for 2nd march 2019 generale training module from nagpur location. And payment is made through https://www.tpsl-india.in/PaymentGateway/PaymentGatewayHdfcNetBankReturnEBS.jsp

The amount 12650 rupees deducted and i haven't received any confirmation yet, i tried to contact idp through mails trice but didn't get any response. Kindly help me to get my money back from idp.
My email id is [protected]@gmail.com...
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V
Vijitha Uppuluri
from Kizhake Chalakudi, Kerala
Feb 4, 2019
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most disturbing and disgusting customer experience ever!!!

I registered with idp cbt and at the end of registration after making the payment the system has thrown an error message. I wasn't sure if i was registered or not so i had to contact customer support.
I would say the most disgusting customer support i have ever had. I never had anyone hung up on me without providing a solution and they did it twice. All they have for me is to wait for 25 days to get my money back.
I know this...
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S
sushma khatkar
from Pundri, Haryana
Feb 3, 2019
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sop

Address: New Delhi, Delhi

I'm getting my file done by idp, nehru place, new delhi. The lady who is my consultant is not helping me anyway i'm so depressed and don't know where to go. She clearly said that she will not help me no matter what when i asked her that atleast guide me how to write sop because i have no clue about that and it may hamper my visa process but she just mailed me few other sop and when i tried to write from them then she said you are copying...
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A
Anusha Kulal
from Vijayawada, Andhra Pradesh
Jan 31, 2019
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unable to handle admissions

Hi team,
Idp-st marks road
I visited a counselor last week who was supposed to share list of courses. I have been trying to reach them for the past one hour and they keep hanging up of transferring calls which never get picked up.
They are understaffed to handle so many applications.
Please do not let them be associated with ielts as they are not up to the mark...
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S
Sant Malhotra
from Gurgaon, Haryana
Jan 28, 2019
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money deducted but not credited

Address: New Delhi, Delhi, 110058

Sir i have made payement 12800rs deducted from bhim app for ilet exam not recieved my money till date please help to ur icici paytm bank kindly see

Customer Mobile Number:[protected]
Transaction History from 17/01/2019 to 18/01/2019
Date Time Bank Name Account number Sender Receiver Payment ID/Reference Number Pay/Collect Amount (in Rs.) Dr/Cr
18/01/2019 13:37:24 State Bank Of India XXXXXX6744 [protected]@upi [protected]@icici...
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R
Rahulinsa
from Hoshiarpur, Punjab
Jan 3, 2019
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speaking complaint

Respected sir,
This is to complaint you that
I had given a ielts test on dec 15, 2018
And my speaking was on dec 19, 2018
On my speaking day, my examiner was very ill and he was prone to cough and cold
Due to which he coughed alot
Which distracted me alot
And then i lost my confidence
Which had a huge impact on my result
My band in speaking was just 4.5
And this was my...
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A
Anissha Chaudhari
from Chennai, Tamil Nadu
Jan 3, 2019
Aug 5, 2022
This thread was updated on Aug 5, 2022
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this is totally unfair and unprofessional : results withheld without any reason??

This is completely unfair and unprofessional. There is no one to assist for a realist withheld by idp without any time frame or time line? I would urge you to look into this matter.

I would request you to release my pending result from the 27th of oct 2018. I need my trf score urgently as i might lose the opportunity for a job offer that has been given to me in canada.

I have given these results in the urgency...
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A
Anissha Chaudhari
from Chennai, Tamil Nadu
Jan 3, 2019
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results withheld without any further information. need this resolved as soon as possible.

Address: Mumbai City, Maharashtra, 400026

Hello,

I would request you to release my pending result from the 27th of oct 2018. I need my TRF score urgently as i might lose the opportunity for a job offer that has been given to me in canada.

My name is Anisha Ankush Chaudhari, i had given my ielts ( General ) exam as i would like to immigrate to Canada for work. I havent recieved my result as yet and it was suppossed to be declared on the 9th of November.br...
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A
Arka Prava Sarkar
from Kolkata, West Bengal
Dec 30, 2018
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money deducted but payment not confirmed by ielts idp website

Address: Kolkata, West Bengal, 700081
Website: ieltsidpindia.com

I am arka prava sarkar. I registered for ielts exam via ielts idp website. I made a payment of inr 12650, but the website declined the payment but my money has been deducted according to my bank statement. Also there is no notification by them via email or sms. I am unable to understand the problem. Please help me asap. My contact number is [protected]...
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Address: Mumbai City, Maharashtra, 400099
Website: IDP IELS

I registered ielts exam on date 19 JAN 2019 for mumbai west region
I will share my information please you can check and give me registration confirmation i don't want refund
Full name - Zainabsayyed.[protected]@gmail.com
Date of birth - 11 MAY 1994
Email - Zainabsayyed.[protected]@gmail.com
Mobile no - [protected]
Telephone -[protected]
Passport no-M195789
Valid date-06/01/2025
I didn't get any...
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B
Bhagyashree Oza
from Bardoli, Gujarat
Dec 15, 2018
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noise problem

Address: Vadodara, Gujarat

This complain is regarding the test conducted on 15/12/2018 idp ielts lrw at hotel regenta inn.
From last few minutes of listening section to reading and writing section, there was continuous disturbance of high level of volume from nearby party or ceremony held near/in hotel. This affected concentration and thinking ability of students, thus might affect their scores....
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N
naidu ravada
from Hyderabad, Telangana
Dec 13, 2018
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withheld results for more than 8 weeks

Address: Hyderabad, Andhra Pradesh, 500016
Website: www.ieltsidpindia.com/access/candidatelogin

I have attempted computer-delivered ielts exam on the 16th of october 2018 in hyderabad test centre and i supposed to get my result within 7 days from the date of my examination, but so far i have n't received my result. I clearly understood that the results are under investigation but these quality checks are solely to maintain your firm's integrity and you cannot put our life's in risk for that purpose. This is really a nerve-racking situation...
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P
Preethy Mary
from Angamali, Kerala
Dec 11, 2018
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didn't receive ielts trf

Address: Ernakulam, Kerala

I gave ielts exam on november 10th 2018 and my test result was published on november 23rd 2018. Today is dec 11th 2018 and i still did not receive my trf. I contacted with idp several times and by several means (Toll free number, chats, in person went to their office), but still no use. If i don't get trf soon then i'll loose my admission in the university. Idp had assured me that they will dispatch my trf by 11th december 2018 but they didn't...
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J
jasrgu
from Panipat, Haryana
Dec 8, 2018
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malpractices done by idp australia

Address: Chandigarh, Punjab, 160062
Website: www.idpindia.com

Dear all,
I had given my ielts exam from idp australia, and scored bands like listening-8, reading-8, speaking-7 and writing 6.5. And, i had again went for rechecking for my writing exam as it was not possible for me to get 6.5 in the writing as you can see my other results are quite promising.
Moreover, after searching the fraud and malpractices being done by idp in india, just to generate and collect money from normal citizens...
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Shivanand009
from Haridwar, Uttarakhand
Dec 7, 2018
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incorrect scores

Hi,
I have appeared for idp ielts test for more than 10 times.in the last 1.5 months itself i have given 5 attempts. Out of which i was able to score 8 plus bands in reading and listening section. On 1 occasion i even scored 9 band in reading.in speaking i was able to score 8 plus bands everytime. Barring 1-2 times when i got 7.5 in speaking. However, strangely i am not getting above 6.5 in writing. I have applied for revaluation...
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